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| Tariff Features | 7/10  |
|---|---|
| Value for Money | 6.3/10 |
| Overall rating | 6/10 |
Full review by
cal3b
on 19th Sep 2005
User Rating : 10
Respect :
0
Good Points: Great pricing with free voicemail, and large number of free texts. Good customer service, and friendly staff in the shops. Online billing works very well. Good network (really I have no issues).
Bad Points: Yet to find any (not to say there are none).
General comments: After finding Vodafone were taking me for a ride with their pricing, I decided to downgrade my contract to the cheapest, and get the O2 online 400 package (400 minutes and 1000 texts). I placed my order online, and received the phone (Nokia 6230) shortly afterwards. Up to this day I have had no problems with O2. I have used the phone in the Bahamas, Spain, Orkney (Scotland), and a great number of times on the road, without any issues. Whenever I have emailed them regarding anything, I have received a fast response, and the staff in the shops are always very good. I have found O2 to be MUCH better then Vodafone. I don't normally write reviews, but I am surprised to see so many people moaning about what I have found to be nothing short of a great service. They even text you and let you know if you go far over your free minutes!
cal3b's review and ratings | 195 words
Review by
123 456
on 28th Jan 2005
User Rating : 6
Respect :
0
After years of Vodafone pay as you go I decided to get a contract. After shopping around I found O2's rates to be some of the best out there, so took the plunge and got one.
Whilst the phone itself is OK, and the service is cheap, the reception is the best.
Certain rooms in my house there are no complete dead-spots for reception.
Otherwise, I'm relatively happy with it.
123 456's full review | 74 words | 1 comment added.
Review by
silhouette
on 9th Apr 2004
User Rating : 2
Respect :
0
After shopping around, I decided to change from Orange to a cheaper provider and chose O2.
This has got to be one of the worst service providers in the North East, after a signing up a contract for 3 phones to be used for business and having had them for a few weeks we found that on numerous occasions we could not contact one another, either one party or the other were in a poor transmission or reception area, hence the soul purpose of having company phones to keep in touch was useless, parts o ...
silhouette's full review | 251 words
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