Hosting Insiders www.hostinginsiders.com Reviews

★★★☆☆
3.5 / 5
65.5% of users recommend this
  • Value For Money

Latest Reviews

★★★★★

“Happy customer for 4 years”

Written on: 13/05/2013

Now it's been 4 years that I signed up with this host. They have been very good in terms of uptime and service. I never had any problems with this host. The servers are not only reliable but also pretty fast compared to another host I have been using in the past. I would definitely recommend them to a friend any time. (read more)

Report this review
★★★★★

“Excellent hosting service”

Written on: 20/02/2013

Had 3 websites all hosted with them and never had any problems.Servers are rarely,if ever down, the support is excellent, the features are wonderful and gives you pretty much everything you need to create a great site. $6.99 a month is a decent price for what you get and the best thing is that you can pay each month via paypal. I had planned to do a list of bad points but to be honest in the 5 years i have been with them i cannot think of any. (read more)

Report this review
★★★★★

“Outstanding support”

Written on: 13/11/2012

Apart from what has already been said I got to say their support is outstanding. For example they have manually patched a PHP script for me that was giving me an error message. Which other host would do that free of charge? Also it is a great deal because it has everything you need and more. Cpanel with Fantastico, domain registration is included plus you can pay monthly while the other hosts charge you yearly. (read more)

Report this review
★★★★★

“Very good impression so far”

Written on: 05/10/2012 by mikeystevens (1 review written)

After some of the other reviews I was very surprised when I received my login information no more than 37 minutes after submitting my order. I guess in some cases they will investigate an order more carefully or maybe the people that reported problems ordered their accounts on the weekend. I for one have been very satisfied with the quick setup. The reliability and performance of the server has been wonderful so far. One thing I notice is that they keep the software on their servers up to... (read more)

Report this review
★★★★★

“Good service for a great price”

Written on: 01/10/2012 by mike.pod (1 review written)

Although they don't do instant setup it pays off to wait a few hours once and then get years of outstanding service afterwards. I have not had any problems over the year I have been using Hostinginsiders. The servers are fast and reliable. Support is very helpful and friendly whenever you need them. I would recommend this web hosting service to anyone. (read more)

Report this review
★☆☆☆☆

“Possible scam?”

Written on: 04/08/2012

I purchased a hosting plan through Hosting Insiders a few days ago. After my payment via paypal I was to receive an email within 24 hours with the necessary information to log into my account. After 24 hours and no email or phone call regarding my account information, I decided to contact the company to find out what the delay was. Noticing that there is no listed phone number, I went ahead and sent an email via their contact form. It has been more than another 24 hours and I still... (read more)

Ahbok's Comment

Written on: 15/08/2012

oh..that is what I encountered exactly too...i am going to log a complain to paypal to see if I can get my refund..besides that, anyone knows anything that we can do?

Reply to this comment

Mikeps's Comment

Written on: 11/09/2012

I have been a customer for the past 7 years and not really anything but satisfaction dealing with (name removed). But in the past 3 weeks, it's been wobbly and responses have been poor. I'm locked out of cPanel and no response to repeated Emails.

Again, great history with Hostinginsiders but maybe this one man shop has health problems or other issues that is not allowing him to be responsive. Though this post made in April, while not a pattern it is a troubling issue and I certainly do not wish to move my 6 domains elsewhere...but something must happen very soon.

Reply to this comment
Report this review Read 2 Comments
★★★★★

“Awesome”

Written on: 28/07/2012

I have been very satisfied. The transfer of my domains to them went well. I have had virutally no downtime. The connection is always fast and good. I'd certainly recommend it to a friend! (read more)

Report this review
★☆☆☆☆

“Don't get my hosting in 72 hours”

Written on: 30/06/2012 by raivisfedins

i ordered only one hosting pack but don't get it over 72 hours and support don't replay. Asked and get refund from PayPal. (read more)

Report this review
★★★★★

“The uptime and performance of the servers is nice....”

Written on: 27/11/2010

The uptime and performance of the servers is nice. They do not pack too many customers on one server like some other companies do.
Their support staff has always answered my questions. There is not much I could think of that they could do better.

The features they offer are fine, too. Maybe they could make it a bit cheaper but on the other hand if they make it too cheap they may have to reduce quality of the service so I'm fine with it. (read more)

Report this review
★★★★★

“I am very satisfied with this host. They are almost...”

Written on: 22/09/2010

I am very satisfied with this host. They are almost never down. I have been with them for about 1 year so far. They never charged me for anything I didn't buy and they always delivered what they promised. (read more)

Report this review
See next 10 reviews Showing 1 - 10 of 29 Reviews
★★★★★

“I have been very happy with them so far. I have been...”

Written on: 06/08/2010

I have been very happy with them so far. I have been using them for about 9 months. The server is always up. I have yet to see an outage. The control panel and software they offer is great. I have not needed their support yet. (read more)

Report this review
★☆☆☆☆

“First took 20 hours to get anything and I had to email...”

Written on: 02/06/2010 by RedSoxRule (1 review written)

First took 20 hours to get anything and I had to email them.

Second the setups ie sites needing ftp self log in's like word press etc does not function fully. and no response to that email.

Third, it advertises the Stats programs, but admin has them locked out... False advertising.

Now I run the risk they guess who I am and they cancel me...

But if they straighten things out I will re review them and let you all know.

(read more)

Report this review
★★★★★

“Awesome hosting. I transfered my site over to it...”

Written on: 01/06/2010

Awesome hosting. I transfered my site over to it because my old host charged me 10$ a month and I could only have up to 20 visitors at a time.

With them, I had no server overload issues, and I can have unlimited visitors.
Their price is what caught me- First two months is two dollars. It gives me a good chance to try it out for a low price.
Before the purchase, I would have liked to have known any issues they might have with their servers. My site has been down only a few times in the last... (read more)

Report this review
★★★★★

“They have proven to be a reliable host over the years....”

Written on: 26/03/2010

They have proven to be a reliable host over the years. They always responded quickly to any of my support requests. Can't say anything bad about them.

They don't charge extra for domain registration. Actually they don't charge extra for anything I ever wanted. And they never increased my prices over a period of 4 years. (read more)

Report this review
★★★★★

“They meet all my requirements and expectations. Cpanel...”

Written on: 11/03/2010

They meet all my requirements and expectations. Cpanel is good. They offer Fantastico, too. (read more)

Report this review
★★★★★

“They hosted my site for 3 years and I have to say they...”

Written on: 29/01/2010

They hosted my site for 3 years and I have to say they are great. It's an all in one package. You get a domain, hosting account, control panel and a lot of applications to install on your site. They are also pretty reliable. When they are down they always fix it quickly but it doesn't happen often. So yeah I can absolutely recommend them.
Also I have to say they never increased the price or tried to sell me something I didn't buy. (read more)

Report this review
★★★★★

“Been with Hosting Insiders for last 7 years and can't...”

Written on: 16/02/2009

Been with Hosting Insiders for last 7 years and can't find a thing to complain about! It's been a very happy association. Excellent service ! Quick responses when problems arise They never let you down. Always up! A great service! ...free domain name with excellent hosting services! (read more)

Report this review
★★★★★

“What I like best about HostingInsiders is the personal...”

Written on: 28/04/2008 by SteveHarper

What I like best about HostingInsiders is the personal touch. With other companies you often get automated replies and they will not bother really looking into your issue... Hostinginsiders have always resolved my problems and never let me down within the last 4 years now.

I also like the fact that you can actually use what they sell. I had an account with another company that offered 1000 GB of disk space but when I used only 2 GB I got kicked for using "too many resources".... (read more)

Report this review
☆☆☆☆☆

“If they fix the customer service it would be quite a...”

Written on: 15/03/2008 by MaxJockinghouse

If they fix the customer service it would be quite a deal. But, as some may say, for that minimum price policy you can't expect a full quality service. (read more)

Report this review
★☆☆☆☆

“I've used them for years -- a few outages from time to...”

Written on: 31/10/2007 by jtongren (1 review written)

I've used them for years -- a few outages from time to time but nothing major. Great value for money with the exception of non-existent customer service. If they would just fix customer service I would highly recommend them to all my clients, friends, associates, anyone! (read more)

Report this review
See next 10 reviews Showing 11 - 20 of 29 Reviews
☆☆☆☆☆

“I had a number of sites hosted with Hosting Insiders,...”

Written on: 01/03/2007 by gollyg (1 review written)

I had a number of sites hosted with Hosting Insiders, and for quite a while I was perfectly happy with them. Their email response was relatively quick and the downtime was infrequent.

Don't know what happened but suddenly there was downtime and slow response time. Of particular concern were the drop-outs when transferring files and email queries were going unanswered. From that point on I started to worry. More emails with no reply. I finally cancelled my account then, a few months later,... (read more)

Report this review
★☆☆☆☆

“Very bad customer service. Locked Domain makes me feel...”

Written on: 27/09/2006 by ThiepNguyen (1 review written)

Very bad customer service. Locked Domain makes me feel like my domain name is held hostage to them. Have to contact registrar to unlock it, and you have to give out private information (drivers license) to get it unlocked. (read more)

Report this review
★★★★★

“I currently host 2 domains with Hostinginsiders....”

Written on: 02/09/2006 by garywall2 (1 review written)

I currently host 2 domains with Hostinginsiders. Downtime is minimal with this host. In the four months I've been hosting with them they were only down once and it came back online 10 minutes later. Apart from that the price is awesome. Support has always answered my emails in a timely manner. I used to host with a company that charged me 5 times as much and were not as good as Hostinginsiders. They offer a Control panel with about 30 script auto installers. Definitely recommended. (read more)

Report this review
☆☆☆☆☆

“I subscribed to Hosting Insiders service by...”

Written on: 21/04/2006 by kentsuria

I subscribed to Hosting Insiders service by transferring my domain to their control. Several weeks before my domain's expiry date, I tried to contact them to check the renewal status. None of my emails ever get reply and the domain was left to expire. Furthermore, the domain was locked and prevented me to transfer it to another service provider.

Never ever use their service. I can assure you'll regret it! (read more)

Report this review
★☆☆☆☆

“I thought I was getting a good deal with Hosting...”

Written on: 11/03/2006 by ravenstarr (1 review written)

I thought I was getting a good deal with Hosting Insiders web hosting, but they are usually down for 7 hours at a time. They don't bother to answer my emails, my domain is locked and I can't really get to it. This is the second domain they have locked on me. Their prices may seem good. (read more)

Report this review
★★★★★

“I have 2 sites hosted by Hosting Insiders and I am...”

Written on: 26/11/2005 by janssuhhh (1 review written)

I have 2 sites hosted by Hosting Insiders and I am really glad I have chosen them.
I had one of my sites down lately, I emailed them that it was down and after 15 minutes they emailed me back that it was a DNS problem and it was solved.

I am planning to host a third site there, because I can get almost all scripts there that I need. (read more)

Report this review
★★★☆☆

“I first found HostngInsiders using Google. The prices...”

Written on: 25/07/2005 by cheshirelad (1 review written)

I first found HostngInsiders using Google. The prices seemed great, and the fact that I got a free domain with it made up my mind to take out a package.

The response was great, activating my account almost immediately, allowing me to upload and prepare my site before the domain was activated.

All seemed to be going great, until I suffered from the first downtime. Although the first time round I did actually get a response to my email, and they promised if issues continued, that I would be... (read more)

Report this review
★★★★★

“I'm hosting a personal page about myself and my family...”

Written on: 10/10/2004 by douglas76 (1 review written)

I'm hosting a personal page about myself and my family with HostingInsiders. I chose them because their cheapest offer for $2.95 included all the features I needed and even a free domain name. All other companies I found charged more and didn't have the features I was looking for. I am totally impressed by their offers and the support they provide. Their control panel is great and they answered all of my support requests within an hour or two. I do recommend them to anyone. (read more)

Report this review
★★★★★

“I found Hostinginsiders.com on Google (advertisement)....”

Written on: 08/04/2004 by Sequoia (1 review written)

I found Hostinginsiders.com on Google (advertisement). As my website consumes a lot of traffic, I chose their titanium plan which includes 4000 MB of webspace and 50 GB of traffic for $7.95.
I got an email with my login information only 2 hours after signing up.
To set up email accounts, etc. they have a Cpanel control panel which is pretty useful. What I really like about them is that I sent them a support mail two times and they answered within about an hour. Most hosting companies answer... (read more)

Cheshirelad's Response to Sequoia's Review

Written on: 25/07/2005

HostingInsiders do now offer the option to pay monthly, but their customer service is not good I think. They barely reply to my emails, and downtime is atrocious lately.

Reply to this comment
Report this review Read 1 Comment
overview
34sp.com