Written on: 18/02/2013
First time on this site and not surprise to see so many complaints about Decoying.co.uk.l sent for a speed control(paid for by debit card)27 months ago,went through the phone and email game with them for the fist few months, the last comment of them was hard luck, sorry it took so long to let people know. (read more)
Written on: 20/11/2012
THE BAD REVIEWS ARE TRUE.WISH WE HAD READ THEM BEFORE ORDERING.WE ARE STILL WAITING FOR AN ORDER BACK IN JUNE.CANNONT GET MONEY BACK BECAUSE WE USED A DEBIT CARD.IF YOU GET TO TALK ON THE PHONE THEY TELL A PACK OF LIES.REPORTED THEM TO TRADING STANDARDS BUT CANT UNDERSTAND HOW THEY ARE STILL TRADING?????. (read more)
Written on: 09/10/2012
I ordered a hide kit on Monday 8th October 2012, at ten in the morning. I received my complete package at 9.30 this morning via DPD couriers! I also got an email and a text telling what time my package would arrive, can't say fairer than that. Overall, very pleased with the products and the service. (read more)
Written on: 06/09/2012 by arwa
These guys are crooks, cheats and liars. Lied about delivery time & items. Poor quality. Partially filled the order and sent alternative items because they were out of stock (of course the items were of lesser value but charged me higher. They would say they sent the rest of the order and then after learning the hard way after the 3rd no show asked for ref # and they couldn't get it. They avoided answering the phone for weeks. The whole ordeal took 5 months. Finally for the first and only... (read more)
Written on: 20/05/2012
I ordered a Ucaller and recieved it 5 months later. After a month I started making phonecalls to them and was told it was shipped, in the process of being shipped , or on back order depending on the person answering the phone. On many occasions I asked for the mananger of the shop "John" but often he was out, and was told he would ring me later. He never ever did. Once I called and asked for "John, the manager" and a young person on the phone said "just a moment I will get him" and then the... (read more)
Written on: 23/04/2012 by NUFC1 (2 reviews written)
These guys take the biscuit to put it mildly. They really are beyond belief. I have had all the same problems as described before so I won't repeat, suffice to say there is no exaggerating the depths they will sink to to rip you off!! My advice is simple: If you have made the mistake of buying through these guys talk to consumer advice direct IMMEDIATELY, do not waste any more time hoping your goods will come - they won't!! I took them to court and followed the instructions given to me... (read more)
Written on: 27/02/2012
Placed an order in August date now is 27 feb money went immediatly and no products ever arrived. The lies started when I chased them up, they made up numerous dates that the order was shipped then blamed the courier for losing it. I asked for a refund on more than one occasion and more empty promises were given. Believe all the Cowboy comments you read as these guys truely are. They take your money and have no intention of supplying the goods, you would receive better customer service from... (read more)
Written on: 20/02/2012 by IHATEBANDITS123 (1 review written)
They take your hard earned & don't deliver your goods. If they answer the phone (rare) they will tell you a pack of lies. BASC are now in the process of issuing disciplinary action & urge people who have received disgraceful service to contact Trading Standards,who are very much on to this company. NEVER USE THIS COMPANY.... THEY WILL RIP YOU OFF.... (read more)
Written on: 05/02/2012 by RideOrangeKTM (1 review written)
Oh dear, me as well. Stuffed up here by the look of it. I placed an order on the 22nd Nov and have been told a pack of lies ever since. How do they get away with it? Why doesn't someone stop them doing this? (read more)
Written on: 06/12/2011 by FITASC666
I ordered 20 decoys on Oct 31st 2011. Have since sent email and got no response. Called them Dec 4th. They said the goods had left and that they would send a tracking number. Never got one. Tried calling again. No answer. I think I'm being rogered!!! (read more)
Written on: 25/10/2011 by RRogerRabbit (8 reviews written)
I had a very bad experience with this company - MY PERSONAL OPINION IS THEIR CUSTOMER SERVICE IS AWFUL AND I WOULD NEVER RECOMMEND THEM! Sorry about the essay but have to back up my review for legal reasons: Weds 5th October - Ordered DM80 Moderator for my .243, as well as a .22 Rifle & .22 DM80 - thought that ordering from one company would save me money on transfers/shipping. Was told this would take 1 week to deliver but don't have evidence of this as it was over the phone. Wednesday... (read more)
Written on: 22/10/2011
I ordered goods value of £1625 over the internet and paid through sagepay. These people inferred that there would be a delay in delivery ( even though they advertised the item for sale on the website and not informing me that it was not in stock!) The money was taken from my credit card immediately after ordering. Eventually, I got fed up with waiting for delivery so I cancelled three weeks ago - still no sign of refunding my card which is costing interest daily etc. What a way to run a... (read more)
Written on: 03/10/2011 by sueram
stay clear TAKE YOUR MONEY AND DONT SENT YOUR GOODS, IVE CALLED THEM 4 TIMES IN THE LAST MONTH STILL NOT GOT MY ORDER KEEP SAYING ITS BEEN SENT OUT OR THERE WAITING ON IT TO COME IN ALL LIES GIVE ME MY MONEY BACK ITS JUST A BIG SCAM I WILL GO TO THE POLICE IF MY MONEYS NOT IN MY BANK IN 24 HOURS.. (read more)
Written on: 15/08/2011
Despite all the bad stuff i have read about decoying.uk thought i would give them a go and i have to say iam very pleased with the products and the service. just goes to show that until you try something for yourself you can never be sure, i will definitely be dealing again with this company. (read more)
Written on: 10/08/2011
I purchased a pigeon magnet kit from decoying uk, the kit should of included a rotary, 2 air pro decoys, battery and charger and a speed controller. They take your money without having the items in stock, I quite honestly believe they take you money and never intend to send you you're full order. I placed my order and followed the order up with an email ask for prompt delivery as I wished to use the products the following week, no response to the my email. The pigeon magnet with the air... (read more)
Written on: 07/07/2011
I have never dealt with such an incompetent and bare faced lying firm as they are. Firstly they took my money despite saying I just had to pay a deposit and then never heard from them for weeks - despite phone calls I was eventually told that my item had been sent at the beginning of the week and had still not received it by the end of the week they even had the cheek to give me a tracking number - one that did not exist. Despite repeated telephone calls demanding my money back although... (read more)
Written on: 05/07/2011 by Amono1
I wont bore everybody with my own personal situation as it is very similar to everybody else who has had a bad experience with this company. All I am saying is that I am out of pocked, wasted a great deal of time and energy and still have no product to show for it. Been waiting for my refund for over a month now. How this company continues to trade is beyond me and I suggest anybody who is considering making a purchase from this outfit not to do so, unless of course you enjoy wasting money... (read more)
Written on: 01/07/2011
These guys are nothing but criminals, I'm very surprised trading standard continue to allow the owner John Deacon to trade. I ordered 4 items from their website in February, after a week I made the first of many phone calls to come. I was informed these items were not in stock, I subsequently requested a refund at which point I was told the items were actually in the post. You get nothing but lies. I actually feel sorry for this man and his team, a very sad individual who has to steal money... (read more)
Written on: 16/06/2011
i wish i had read reviews before placing my order with them.every word rings true. i phoned on wednesday 1st of june and asked if they had stock of magnet kit and hide poles before i ordered.i was going pigeon shooting in france on the sunday so needed saturday am latest.they said it would be within 48 hours so not a problem.soi ordered the items. saturday came and i was panicking.i phoned to ask about my items and place my concerns.iws told that is was a gunshop on saturdays and nobody... (read more)
Written on: 18/05/2011
Called into the shop in Feb 2011, purchased a number of items from them, I had to constantly phone and email them, got all sort of excuses from them.In my last email I threaten them with legal action, also told them I would report them to the police as I did,nt believe that the company and its staff are Fit and Proper people either to sell or to hold a Firearm certifate.Got some nasty email from them, but got they stuff delivered within a week.
Stay clear of them. (read more)
Written on: 16/05/2011
Copied and pasted the last email i sent that resulted in getting my ordered goods.
Also recieved a lame apology from the trained northern monkey who answers the phone.
Subject: READ ME TODAY ( URGENT )
To whom it may concern,
I placed an order on 16/3/10 for 1 terminator, 1 air pro magnet package, and 1 magnet bag, including delivery this came to £203.98p
I have telephoned on numerous occasions and had the following reasons for the delay.
1. waiting for arrival of terminators.
2.... (read more)
Written on: 11/04/2011
You would have more chance of winning the lottery than getting your gear from this crowd,very unreliable and untrustworthy they lie to you on the phone when you call and tell you what they think you want to hear.Dont be fooled by the few good reviews on here as you can see most of the good reviews are from people who have actually gone into the shop,the companies mail order service is just a total shambles If you want to paet with your cash give it to a tramp on the street because you will... (read more)
Written on: 01/04/2011
This is my second review regarding this outfit and is intended as a follow up and to offer advice to others like me who have been treated shabily by Decoying UK.
I placed and order in the value of £121.50 on 13th August 2010. After much chasing up of the order by me I cancelled the order on 28th September 2010. I received my full refund yesterday (31 March 2011).
Phone calls don't get through to anyone in charge and calls are not returned as promised. Emails have all been ignored. Letters,... (read more)
Written on: 29/03/2011
I am also one of a long list of people that had the misfortune to ever buy from this so called company....They take the money , don't deliver the goods, blatantly lie and offer false promises. AVOID this company like you would a syphillitic hooker. It will work out cheaper to but their stock from the liquidation sale which no doubt will happen soon when this cowboy outfit and the turds running it go down the pan. (read more)
Written on: 27/03/2011
hi all get in touch with trading standards/consumer direct and register your complaint.the nra fud decoys and basc have distanced themselves from these guys.i think we should also get in touch with cla because they still seem to go to the shows. (read more)
Written on: 22/03/2011 by WhiteGoose (2 reviews written)
Please Please Please do not buy from these people. My order took nearly 2 months to arrive and I only got it because I was constantly hounding them and threatening them with legal action. These guys are to be avoided at all costs, they just keep stringing you along saying that they have posted it when they haven't and telling you that its someone who is to blame, or out of stock, courier problems etc. One of them even threatened me with legal action because I said I was going to go to... (read more)
Written on: 21/03/2011
Ordered hide poles, net and FUD decoys on thursday last week and got them delivered on friday afternoon. Great service and the kit is all top quality. I smell a rat with some of the bad reviews on here and when I spoke to the people in the shop they said they were well aware of what was being said and that it was being dealt with by solicitors.
I am a happy customer and will use this company again. (read more)
Written on: 21/03/2011
A warning to all people.. i am an existing customer with this firm.. and after 11 MONTHS!! I HAVE FINALLY GOT MY MONEY BACK THROUGH MY BANK!! THEY DID NOT SUPPLY THE GOODS OR MY REFUND I ASKED FOR IN JUNE!! THIS IS A COWBOY COMPANY. I ASKED IF THEY MY GOODS WERE IN STOCK AND THEY SAID YEAH WILL BE WITH ME THE DAY AFTER. 11 MONTHS ON I GOT MY MONEY BACK THEY TOLD ME LIE AFTER LIE AND I WENT TO ANOTHER SHOP AND I GOT THE STUFF 2 DAYS LATER . WHAT A RUBBISH SHOP .. WELL SHOULD NOT BE CALLED A... (read more)
Written on: 18/03/2011
hahah that would be the day all lie's!! decoying uk havnt even got a courier service bcoz they cant even afford to pay there bill even tho they are still stealing of customers!! just shows that the buisness is goin ba boing!! bye bye decoying uk!! AND AGEN NEVER YOU THESE COW BOYS THEY DONT NO WHAT THERE TALKING ABOUT AND THEY COULD RUN A BISNESS IF IT WAS RUN FOR THEM!! P.S THE SHOP IS NOT WELL STOCKED AND WHAT IS IN THERE IS NOT EVEN THERES (read more)
Written on: 18/03/2011
Just been over to the shop this morning and got a very good deal on a new beretta and some pigeon shooting gear. The shop is superb and was very well stocked. I cannot beleive the vendetta against these lads by the pigeonwatch oddballs and Paul Harts only friend, Tam Paxman.
Have to say I left well please and was given a tour of the warehouse which at the time had at least 50-60 orders packed and ready to go at 11 this morning...hardly a sign of a 'dodgy' company!
Some sad and lonely people... (read more)
Written on: 17/03/2011
Wish I had read this before ordering some FUD decoys from this crowd!! Ordered on 14th Feb and have spoken to them every day since, Spoke to Mark and John, get told different tales every time, claiming they are on back order to they have been dispatched. Gave me a false tracking number and noe trying to blame their couriers!! I have spoken to their couriers who claim they do this all the time! Mark claims he will ring you back but never does and lies through his teeth when you speak to him!... (read more)
Written on: 13/03/2011
Have stopped into the shop new & old a few times over the last couple of years and can't say ever really had and concerns, Staff have been friendly and prices have been good. Thumbs up from me (read more)
Written on: 12/03/2011
do a search, cant find a good word anywhere for them.
gears bad, service bad, staff very bad.
most of the items sold dropped to bits when used, thats if you where lucky to receive them.
excuses abound from them when you did get some one on the phone.
all copy gear thats not well made at all.
wish i had looked into them before i spent my money.
unlike the pigeon shooter who cant do enough for you. (read more)
Written on: 11/03/2011
It is very obvious that the post written on the 10 March slatting the Pigeon Shooter - Paul Hart has been written by Decoying uk. Paul is always offering free tickets to Game Fairs on internet forums & is as honest & genuine as you would ever want to meet. He sells top quality products for the pigeon shooter at decent prices & offers good discounts on purchases. He would never take payments for any items that he could not post the next day if not the same day. Top quality products from... (read more)
Written on: 11/03/2011
My name is paul hart and i am the owner of the pigeon shooter.com please note that the last posting with reference to my co. Has been posted by decoying uk. Please note that there comments are just malicous and i refer to a recent posting in the basc magazine concerncing their co. If they only put as much effort into sorting their own co.as they do trying to discredit mine they could have a good business. Trading standards dont know that i exist, they cant say the same.grow up john and mark.... (read more)
Written on: 11/03/2011
Hi I would just like to add my comment regards the very poor service,
I have received from this company. My experience is very similar to the
Comments posted by the majority of persons on this site.
Ordered pigeon decoys, items did not arrive, phone numerous time.
Plenty of excuses from these Muppets but still no decoys.
STAY WELL CLEAR
Written on: 10/03/2011
Called into their huge shop today and was very surprised to be honest. It was superb! Huge levels of stock, got a great deal on some kit, a great brew and some free biccies!
It seems that lots of people are p****d off, but some folks, like me, have had a great experience. Bought their new professional hide poles which have been copied by the ebay crowd, and got 'em for under 45 quid! Anyhoos... (read more)
Written on: 10/03/2011
I dont know about this company but i feel you should all know about a company if you can call them that called the pigeon shooter .com, what a lying thief this man is gave him £50 of my money and will not supply the goods or refund me STAY CLEAR COMPLETE a*******. you will see him hawking is s***e around the fair s all year (read more)
Written on: 07/03/2011
Goy my stuff within two days of ordering so have to say i am very pleased. (read more)
Written on: 06/03/2011
HI TO EVERY ONE OUT THERE!!!! I USED TO WORK FOR THESE 2 PEOPLE, JOHN AND MARK! NEVER EVER DEAL WITH THIS SHOP... THEY WILL ONLY STEAL FROM YOU JUST LIKE THEY HAVE WITH ME. I AM SORRY FOR THE LIES I TOLD COSTOMERS .. BUT THEY MADE ME .. YESS THEY MADE ME LIE TO YOU ALL!!! MY NAME IS STUART YOU MAY HAVE SPOKEN TO ME!! PLEASE NEVER EVER DEAL WITH THIS SHOP FOR YOUR OWN GOOD I AM STILL WAITING TO BE PAID 4 MONTHS ON!! (read more)
Written on: 04/03/2011
ordered some stuff from these guys in october i spent £170 and they took £190 they told me my goods would be with me in two weeks i also asked for the £20 refund because they took to much money. well what can i say two weeks went by and still no goods and no £20 refund so contacted them time and time again got different answers every time was told they would phone me back but with still no joy. eventually i recived a package in january to only find the box was empty i contacted them again... (read more)
Written on: 02/03/2011 by Ant73 (1 review written)
Buyer please beware, ordered 4 boxes of fud pigeon decoys from decoying.co.uk on the 21st july 2010.August,September passed with no delivery,many phone calls to company with very poor excuses,Cancelled order start of october,refund promised within 2 days...weeks passed, nothing.Got trading standards involved, reported them to basc,sporting gun and shooting times.Finally resolved february 21st 2011 some 6 months later..rubbish ! Can't thank trading standards enough with out whom i believe i... (read more)
Written on: 02/03/2011
The worst company I have ever had to deal with, no replys to emails, constantly misleading regarding delivery/dispatch dates.
Thirteen weeks since I placed my order it has still yet to arrive. Decided to undertake legal action as advised by trading standards.
Please people reading this do not buy anything from them.
Written on: 02/03/2011
I am also waiting for £200 of gear since beginning of Jan. Get different stories each time I call and no reply to emails. I have complained to BASC who say they get at least one complaint a day and are stopping them advertising in the mag. I am going to contact trading standards via Consumer Direct (08454 04 05 06), also credit card company, advertising standards, and editors of other mags they advertise in.
This is the worst company I have ever dealt with. (read more)
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