Pet Plan UK Pet Insurance Reviews - www.petplan.co.uk

★★★★☆
4.4 / 5
2275
87% of users recommend this
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Pet Plan UK Pet Insurance www.petplan.co.uk
Pet Plan UK Pet Insurance www.petplan.co.uk

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Latest Reviews

★★★★★

“Easy, reliable and excellebt”

Written on: 25/07/2016 by Keaganh32 (1 review written)

Excellent service, quick and reliable. Didn't need to worry about it. As soon as my get sent it off it was dealt with extremely quick with a email to let me know date and amount to be paid. All in all excellent plan no questions asked about problems as form easy to fill in… Read Full Review

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★★★☆☆

“Slow pay out. ”

Written on: 24/07/2016 by Names60 (1 review written)

It is the first time I have had to claim for my dogs vet bill. I just had to complete a form which was simple enough and send it in, which I did straight away on 26th June. I was told I would get the money back around 7 days later. I kept checking online about my claim to see its progress, which it never did. I eventually after 3 weeks decided to call them to see why it had not been processed, the lady told me that it been done that day so I should get my claim paid the following day, that was… Read Full Review

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★★★★★

“Policy payment and why I use Pet Plan”

Written on: 24/07/2016 by ddPerkins88 (1 review written)

I have been with Pet Plan for 20+years. All of my pets are and have been insured via PetPlan. My claims are always honoured and paid out in time. I am very pleased with the.service and I always recommend Pet Plan to anyone who is thinking of getting their pets insured.T he staff are sensitive when I have had to close A claim when I have lost a pet. My last 2 dogs lived until they were 18 and 16 respectively and both had dementia and arthritis Pet Plan allowed me to keep them going by keeping… Read Full Review

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★★★★★

“Pet care”

Written on: 24/07/2016 by Goodmancn1953 (1 review written)

Even though it was late on Sunday when we took Flynn to petdoctors the treatment was of the highest quality and Flynn was soon stitched up and ready for home. The treatment at our local branch for his follow up redressing of wounds and drugs was carried out quickly and efficiently.I was extremely impressed by vets and nurses quality of care while dressing a young nervous pet. … Read Full Review

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★★★★★

“The Friend in times of need........”

Written on: 23/07/2016 by 311Briggs (1 review written)

I have two Cavalier King Charles Spaniels who have had their share of misfortunes and genetic illnesses. We love them dearly but would not have them now (10 & 9 years) but for the excellent vets in our area. However these have only been accessible to us because of the first class support, advice and financial backing from PetPlan. I can't speak highly enough of the genuine sympathy shown by the PetPlan help line at times when the dogs have been unwell PetPlan has never had any other motive… Read Full Review

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★★★★★

“Very efficient service”

Written on: 23/07/2016 by CSRW (1 review written)

Thank you. I was sorry my lovely little pet needed surgery but she is fine now and I am glad I decided to insure her with your company. I did not expect such a quick response to my application and am very impressed. Friends with dogs told me I was paying too much but some of them have had problems when they needed to claim on their insurances. I am glad I decided to stay with your company as I feel confident in the service you provide. … Read Full Review

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★★★★★

“You get what you pay for.”

Written on: 23/07/2016

Sometimes it seems a lot to pay out in premiums for insurance for your creatures, but honestly when vet bills come in and they can be for large sums, it's so reassuring to know that Petplan will pay out promptly and without fuss provided the claim is genuine. Making a claim is also very straightforward… Read Full Review

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★★★★★

“Great Service”

Written on: 22/07/2016 by Jarama (1 review written)

Following an accident and treatment at 2 local vets, Petplan dealt with my claim speedily and efficiently. This is so reassuring at a time when you know that you are facing a large vet bill. Thank you Petplan… Read Full Review

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★★★★★

“The best pet insurance ”

Written on: 22/07/2016 by Miriam397 (1 review written)

We have a pet dog that has been poorly for most off her 11yrs .we cannot thank pet plan enough .they pay out promptly and have never refused or queried a claim .I have claimed thousands off Pounds over the years and if it wasn't for pet plan I would never have been able to afford all the bills They are my savour .many thanks again… Read Full Review

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★★★★★

“Fast and simple”

Written on: 21/07/2016 by BillieMK (1 review written)

Thank you so much pet plan, his has been a stressful time with our poorly boy, we've had unexpected vet bills galore this month and our insurance has paid out quickly and straight into our bank. The forms were easy to fill in and our vet helped with the application process. Thank you for taking some of the stress away! It seems expensive at first to pay out insurance every month but I'm so glad we have it!… Read Full Review

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★★★★★

“Fit for purpose for my dog”

Written on: 21/07/2016 by Jacobyd1988 (1 review written)

My dog has 2 medical conditions- a heart murmur and a pancreas problem. Without pet insurance I probably wouldn't be able to afford to fund both medications required and the regular follow up scans for the duration of his expected lifespan as he is only 6 years old now. Pet plan Covered for Life Classic has worked well for us in this respect as I know these conditions will be covered year on year. Claims have been dealt with efficiently on the whole and our vet has a nurse dedicated to the… Read Full Review

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★★★★★

“Our recent claim”

Written on: 20/07/2016 by Lindylouloulou (1 review written)

Just made a claim after an emergency trip to the vets for our Labrador. Form filled in at vets to make claim and within two weeks received a lovely email confirming the claim was successful and the money will be paid into my account! Couldn't have been easier to claim and I'm very impressed by the speed of processing the claim, well done pet plan! N… Read Full Review

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★★★★★

“My Claim was paid by pet plan”

Written on: 20/07/2016 by GeorgiaMatthews425 (1 review written)

I had a very poorly cat who was so sick, that without her operation should would have died. Unfortunately she was not covered under the pet plan cover because of an exclusion to do with intestinal and stomach because she was constipated as a kitten. BUT .... pet plan studied her case and decided they would help and they paid £2500.00 So yes i would highly recommend them … Read Full Review

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★★★★★

“Excellent service.”

Written on: 20/07/2016 by Hooperqv1953 (1 review written)

I would highly recommend the PETPLAN 'For Life' policy. I have got two dogs insured on this plan. I have found it easy to claim. Also, the Customer Service staff are very polite and professional, and will check information if they are not sure. I also like the fact that they will phone you back. The only qualm I have, is that things become a little out of synchronisation around the renewal period, and I find it quite confusing… Read Full Review

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★★★★★

“Super Service.”

Written on: 19/07/2016 by 366Gardner (1 review written)

Your service is brilliant.No hassle, no quibbles, fast settlement.What more can I say? Would definitely recommend Pet Plan to anyone looking for pet insurance and I have already done so. Thank you… Read Full Review

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★★★★★

“peace of mind”

Written on: 19/07/2016 by MadelynMcManus308 (1 review written)

I have claimed for three separate conditions with my yorkie and pet plan have payed out straight away with no fuss or questions. I would not consider any other company.they maybe a bit more expensive than some but you can claim for so much more than the cheaper ones.some have so many hidden exclusions its a waste of time claiming.i will always have dogs and always stick with pet plan… Read Full Review

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★★★★★

“Adder Bite”

Written on: 18/07/2016 by Flynn202 (1 review written)

Excellent service, our complex claim was handled quickly and paid within days of our claim being submitted. This really helped! Our only negative comment would be having to submit two separate claims as our dogs overnight treatment was given by the emergency vet service and not our own vet, we think is the process of our vet not Petplan so does not effect our impression of Petplan… Read Full Review

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★★★★★

“Your best friends best friend!”

Written on: 18/07/2016 by hxOrtiz200 (1 review written)

I have had reason to use my Pet Plan twice now, once for a cruciate repair that cost £2,500 and now for imbedded grass seeds that cost £600. I never used to have pet insurance but wouldn't dream of having a dog and not having insurance now, it really is a no brainer! I would have got the money somehow, you know what its like, my dog really is like my child, a valued family member and like any family member has the right to medical attention when needed, we have the NHS, our animals don't and… Read Full Review

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★★★★★

“The best cover for you pet”

Written on: 18/07/2016 by TalanMcCallum425 (1 review written)

I have given pet plan 5 stars as the service they have provided has been first class. Our Wounderful dog hasn't experience the best of health with elbow dysplaysia, epalepsy and latterly lymphatic cancer. At no point through his various treatments were there any issues with payment which provide one less thing to worry about in an already stressful situation. I will definitely be using pet plan for all future pet insurance… Read Full Review

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★★★★★

“very efficent worthwhile service for your pets”

Written on: 18/07/2016 by DereonPeterson (1 review written)

very efficient/quick response & fast acting service for which I am very grateful. My dog was not at all well and was suffering at the time but with a phone call and very quick response from our vets he was soon on the mend… Read Full Review

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