Pet Plan UK Pet Insurance Reviews - www.petplan.co.uk

★★★★☆
4.3 / 5
1837
85% of users recommend this
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Pet Plan UK Pet Insurance www.petplan.co.uk
Pet Plan UK Pet Insurance www.petplan.co.uk

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Latest Reviews

★★★★★

“Pet Peace of mind”

Written on: 09/02/2016 by Corcoran345 (1 review written)

My dog has been ill for sometime and has needed a lot of different operations and medicine, pet plan have been great at making payments to my vets for my dogs treatment.This has given me peace of mind to know that my dog will be well cared for and not have to worry about big vets bills. Pet plan is easy to set up with affordable monthly payments. … Read Full Review

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★★★★★

“Prompt and efficient service”

Written on: 08/02/2016

Having heard negative reports from friends and family before we decided to take out insurance for our dog, we can only recommend Pet Plan as being very supportive and efficient in their handling of our claim. This was our second claim and again we are pleased at how straight forward it was to download the claim form, complete our section and how quickly we heard back from Pet Plan after our vet completed his part of the paperwork. We would recommend this insurer… Read Full Review

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★★★★★

“Elderly cat with renal failure”

Written on: 08/02/2016

My cat Brodie has renal failure and now requires regular treatment to maintain his quality of life. His Petplan policy means that he can have treatment without me having to constantly having to worry about the cost. It is very easy to make a claim and claims are settled promptly. Brodie was very poorly recently at the weekend and had to be seen at the emergency out of hours service. This is always more costly than seeing his own vet in normal hours. Having his insurance meant he could be seen… Read Full Review

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★★★★★

“An unexpected surprise ”

Written on: 08/02/2016

Delighted to receive an email from Petplan saying that they had paid a recent insurance claim. Hector was castrated which we obviously paid for, but he was really poorly afterwards and had to be re-admitted to hospital. He was in quite a bit of pain and couldn't walk, but as it was as a result of elective surgery we didn't know if we would be covered. Not only did they pay the claim, but they did so very quickly and straight into my bank account with no further questions… Read Full Review

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★★★★★

“Prompt payment”

Written on: 07/02/2016

I've used Petplan for a year now for my puppy and unfortunately have had to make a claim for tests that had to be carried out. However the claim was paid very promptly with no quibbling. Very good service… Read Full Review

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★★★★☆

“20 years and v happy but v v expensive now”

Written on: 06/02/2016 by Marsh79 (1 review written)

I DO think that Petplan is the best insurance company to go with. BUT, it is incredibly expensive now. It really does make me think about whether it is worth it??????? £750 for a year????? There has never been a problem with any claim over the last 20 years and Petplan has been amazing. No problems with claiming,and premium has only risen with inflation, not with a claim. Brilliant!!!!! Thankyou! But,now up by £70 because of government tax?????? Oh dear. Will my car insurance go up… Read Full Review

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★★★★★

“Outstanding cover and service”

Written on: 06/02/2016

Pet Plan really do offer outstanding cover and back it up with amazing service. We have had to go through some major surgery with our dog and Pet Plan were spot on throughout. Very impressed… Read Full Review

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★★★★★

“Fuss free service”

Written on: 05/02/2016 by Jagsgirl (1 review written)

I found the whole process very easy, after filling in a few simple details on the claim form my vet dealt with the details of our dogs health problem and sent the claim in for me. The claim then was paid promptly… Read Full Review

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★★★★★

“I found my claim to be straight forward and pleased...”

Written on: 05/02/2016 by skydive (1 review written)

I found my claim to be straight forward and pleased with the amount igot back. was well worth going with pet plan and would tell other people who are looking for cover to check out pet plan… Read Full Review

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★★★★★

“Great service ”

Written on: 04/02/2016 by Trixdavies (1 review written)

We have an ongoing claim for which Petplan has paid out promptly and with no quibbling. The money goes straight into our bank account and we are notified by email and text. Very happy with level of service and ease of claiming. It would be useful to have a breakdown of the amount paid as the form is sent directly by the vet and it is difficult to keep track of numerous payments and when they were paid to check what has actually been reimbursed. Otherwise, we would happily recommend Petplan to… Read Full Review

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★★★★★

“Very prompt response, and payment. Excellent!”

Written on: 04/02/2016 by Woowooboy (1 review written)

I have always found Petplan provide an excellent service. Very prompt response, no haggling! Very reassuring to know that my 2 hooligans are covered for life. Thank you… Read Full Review

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★★★★☆

“Recent experience of claiming”

Written on: 04/02/2016 by RoyceLongton (1 review written)

Magy, our pet dog has recently had health problems which have required extensive and expensive testing. I would be happy to tell family and friends that Petplan has so far covered the cost without question… Read Full Review

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★★★★★

“fantastic !!!”

Written on: 04/02/2016 by Rogers1979 (1 review written)

This is the first time I have ever had to make a claim and was unsure what to do. Pet plan explained and it couldn't have been easier, I just filled my details in and the vets did the rest. The whole claim total was over £2000 and was settled within a couple of weeks without any hassle or problems. Thankfully the vet was able to save my dogs life but without my policy with petplan being in place I think it could have been a very different story. Claim forms easy to download and… Read Full Review

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★☆☆☆☆

“Excess too much”

Written on: 04/02/2016

After being with PET PLAN for 13 years and paying nearly £40 a month without many claims the excess on this claim was extortionate. £142.00 on a £190.00 claim. Disgusting… Read Full Review

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★★★★☆

“Payment of claim for investigations”

Written on: 03/02/2016 by 294Steele (1 review written)

I spoke to a very polite gentleman on the phone in January when I contacted Pet Plan to see if I could submit a claim for investigations of why my cat was not walking on all 4 legs. He assured me I could submit a claim and Homer subsequently had several x-rays and a blood test and after drug therapy seems much improved. Having had an e -mail today to say that the money will be paid into my account shortly I feel that is good service as we only picked up our last prescription a week ago. I was… Read Full Review

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★★★★★

“Very fair”

Written on: 03/02/2016 by Greenwood1945 (1 review written)

I've been very pleased so far with Petplan. My staffie has been insured with them for almost 4 years and this is my first claim. It has all been so easy and payment was fast and fair. All my dogs are insured with them and I shall be very happy to continue… Read Full Review

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★★★★★

“Excellent Insurance”

Written on: 03/02/2016

Our cat has been really ill and the insurance claims are proving to be frequent and pretty high. However they are always dealt with fairly and payment is prompt. I am very happy with the service as its means that its one less thing to worry about - the cats illness is extremely stressful on its own without the worry of paying for the vets visits, medicine etc. Thank you Pet Plan!… Read Full Review

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★★★★★

“fast, efficient, sympathetic service”

Written on: 03/02/2016

I am very impressed with the service received following our puppy's operation. It is difficult enough trying to keep a 5 month old Deerhound from bouncing around without worrying about the payments to the vets. The payment was fast and the e-mail sympathetic. I shall recommend to others… Read Full Review

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★★★★★

“Petplan are always so very helpful, polite and...”

Written on: 02/02/2016 by Copeland262 (1 review written)

Petplan are always so very helpful, polite and courteous. My claims are dealt with quickly and efficiently. I have nothing bad to say about Petplan, and always recommend them to my friends and family… Read Full Review

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★★★★★

“PetPlan always pay promptly ”

Written on: 02/02/2016 by JasonErickson55 (1 review written)

One of my cats needs regular pills for his heart murmur, so is the subject of an ongoing claim. PetPlan has always paid claims promptly even when once I had to go to a different vet for tablets… Read Full Review

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