Pet Plan UK Pet Insurance Reviews - www.petplan.co.uk

★★★★☆
4.4 / 5
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Pet Plan UK Pet Insurance www.petplan.co.uk
Pet Plan UK Pet Insurance www.petplan.co.uk

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Latest Reviews

★★★★★

“Fantastic service”

Written on: 05/12/2016 by CarleyReed (1 review written)

Petplan has been great, my claims were handled quickly and efficiently and communication in respect of them was clear. Payment was made very promptly. I have been really pleased with all customer service staff I spoke to and the process of submitting the claim has been easy… Read Full Review

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★★★★★

“Milo luxating patella”

Written on: 04/12/2016 by Milo63 (1 review written)

Our journey with Milos luxating patella has been an emotional and worrying time for my husband and I. Pet plan hAve made it a lot easier with advice on the phone and prompt payment of claims. We are very grateful. Mr and Mrs Birkett… Read Full Review

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★★★★★

“Fantastic service”

Written on: 04/12/2016 by Beausyrosey (1 review written)

This is the second time in 3 months I have had to claim ( different reasons) and was extremely surprised at the prompt payment which I received within 5 days of handing the claim form to my vet. This is the first pet over a 33 years period I have insured as previously I imagined there would be quibbling over claims but Petplan has proved me wrong and given me peace of mind over any future health requirements of my pet. Hopefully there will be none… Read Full Review

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★★★★★

“No-fuss, speedy claim payments”

Written on: 04/12/2016 by Sisygambis (1 review written)

I am so glad I decided to go with Petplan and that I took out Lifetime Cover. It does cost more than some alternatives but, after our eighteen month old dog developed luxating patella and required expensive surgery plus follow up treatment, Petplan paid my claims quickly and with no quibbling. I complete my part of the claim form, give it to the vet to complete their part and the money is in my account within days… Read Full Review

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★★★★★

“Excellent service”

Written on: 04/12/2016 by Brewer442 (1 review written)

Professional, efficient, helpful and kind. My experience with Pet Plan has all been positive. The claim forms are easy to complete especially for ongoing conditions and payment for claims is prompt. Staff have always been friendly and helpful. My large ladbradoodle has a heart condition and is on expensive medication and I am very glad that I have him insured with Pet Plan. I have recently unfortunately had to deal with 2 other insurance firms regarding a travel insurance claim and car and… Read Full Review

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★★★★☆

“Pet Plan UK Insurance.”

Written on: 03/12/2016

I was very pleased that my claim for my pet treatment came through so quickly. I must admit that I had not realised that I had to pay a further 20% of the bill on top of the excess. But I am pleased to get some help towards the initial cost. I did appreciate the ease and quickness of Pet Plans dealing with my claim. I should also have read the conditions of the claim then I would not have been surprised at the extra 20% taken towards vet fees… Read Full Review

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★★★★★

“Great service”

Written on: 03/12/2016 by 1968Miller (1 review written)

Great service received. Easy to use service. Quick and responsive to claims submitted. Really appreciate that the company can pay vets directly. This makes life much easier when you are dealing with looking after a beloved pet. Would highly recommend this company to others. Also payments being made electronically direct into bank account is just perfect… Read Full Review

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★★★★★

“Pet Insurance Claim”

Written on: 03/12/2016 by Compton357 (1 review written)

This is the first time I have taken out pet insurance policy and the first time that I have needed to claim. I received an email from Petplan within a week advising that my claim would be within the next few days. Fast & efficient service… Read Full Review

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★★★★★

“Never been let down by Petplan”

Written on: 01/12/2016 by Dolly3112 (1 review written)

We have had "policies for life" for all our pets with Petplan for more than 10 years. They have never let us down in our pets time of need. They process claims quickly and efficiently and keep us well informed of the claims process. They are the best Thank you Petplan… Read Full Review

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★★★★★

“Fantastic support ”

Written on: 01/12/2016 by PaigeMcGuire79 (1 review written)

Very pleased with the support received from staff members with the claim I had to put through. My vet took just short of 6 weeks to send the claim through, very frustrating when you have had to pay up front! Petplan however got back to me with acknowledgement and payment within a week. Thank you for such a good service. Thankfully my lovely labrador Charlie is doing well… Read Full Review

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★★★★★

“Poorly older dog”

Written on: 01/12/2016

my dog has been plagued by a variety of veterinary issues since she was 6 months old. She is now ten and a half and I have taken huge comfort from the fact that I can take her to the vet without fear of a financial hit influencing my choice of action and treatments. With my vets and PetPlan I have been able to find a management strategy and treatment that gives her the best quality of life I can as she ages and long term chronic conditions are starting to take their toll. If my dog is happy… Read Full Review

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★★★★☆

“Quick process to claim”

Written on: 30/11/2016 by LHarb (1 review written)

The documents were sent through quickly, were clear, and the claim processed rapidly. Easy, fuss free; this is the first time we have had to claim and I was expecting it to be a nightmare but it wasn't. Would recommend Petplan to others … Read Full Review

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★★★★★

“My Lovely Dog Freddy ”

Written on: 30/11/2016 by Freddycharles (1 review written)

I have a lovely rescue Yorkshire Terrier who I adopted in August. Unfortunately in September he had a very bad case of sickness a diarrohea, and was an inpatient at the vets, with an IV drip. He then developed a very bad cough and snorting just recently, he had X-rays, bloods etc and it was confirmed that he has got an elongated soft palate which was infected. This has now cleared up with antibiotic injections and follow up with medicine at home. Pet Plan have been great on each occasion that… Read Full Review

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★★★★★

“Claim complete in less than a week!”

Written on: 30/11/2016 by McElroy314 (1 review written)

Truly impressed with the speed our claim was dealt with.Forms sent to vets on the Sunday,PetPlan completed claim by the Thursday. Thank you… Read Full Review

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★★★★☆

“Claim was easy to submit and hastle free. I completed...”

Written on: 29/11/2016 by YaretziBowen (1 review written)

Claim was easy to submit and hastle free. I completed the form, the Vets completed their section and I put the form in the post. The money is about to be paid to me. It's all be sorted withihn a couple of weeks. My only concerned at the way the excess increases as my dog gets older........!… Read Full Review

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★★★★★

“Claims are always paid with no quibbling. Know you can...”

Written on: 29/11/2016 by Griffine274 (1 review written)

Claims are always paid with no quibbling. Know you can trust pet plan. I like that it is always renewed fully each year… Read Full Review

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★★★★★

“Milos leg operation”

Written on: 28/11/2016 by RogelioTierney (1 review written)

I rang up pet plan for a claim form and they were so helpful,I took a claim form into,the vets for milo,I filled in my section,they filled in the rest of the details,I have just received an e.mail saying that the money will be put into my bank in the next few days,I am. So pleased with the quickness of the claim being sorted,your service is excellent.i am going to recommend your pet insurance to all my friends.my sons girlfriend joined you about four weeks ago,with her new puppy… Read Full Review

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★★★★★

“Petplan has helped again”

Written on: 28/11/2016 by cfErickson1969 (1 review written)

Once again Petplan has helped again. I had to take my dog to a specialist vets for an investigation into his skin problems. It was a lot of money for the consultation and skin scrapes to try and find out what the problem. I had to put aside a lot of my savings but was confident that Petplan would repay the amount. They were quick efficient and very helpful. I would have no qualms in recommending Petplan as the best insurance policy to have… Read Full Review

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★★★★★

“Awsome”

Written on: 27/11/2016 by Paige26 (1 review written)

Great service quick and efficient. Got paid quickly made the experience easy. Thank you… Read Full Review

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★★★★★

“Magnificant”

Written on: 27/11/2016 by DavinaLP (1 review written)

Wow! Petplan have been amazing. Not only have they paid the very large claim but they have not quibbled and they have been extraordinarily quick with settlement. My dogs injury was serious and distressing and the last thing I needed was to have the additional worry of cost. I will always recommend them to anyone. I am so grateful to them. Thank you… Read Full Review

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