Pet Plan UK Pet Insurance Reviews - www.petplan.co.uk

★★★★☆
4.4 / 5
2443
87.1% of users recommend this
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Pet Plan UK Pet Insurance www.petplan.co.uk
Pet Plan UK Pet Insurance www.petplan.co.uk

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Latest Reviews

★★★★★

“Excellent Service”

Written on: 01/10/2016 by Conwaypj1976 (1 review written)

The service I received for my pet during this difficult time was swift and uncomplicated. Thankfully Sox has now made a full recovery… Read Full Review

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★★★★★

“Excellent and quick service from you at a difficult...”

Written on: 01/10/2016 by TyreeFraser (1 review written)

Excellent and quick service from you at a difficult time. I would recommend pet plan to anyone with an animal they treasure… Read Full Review

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★★★★★

“Teddy's heart condition”

Written on: 30/09/2016 by Gleason294 (1 review written)

So glad I chose Petplan Insurance for my Yorkshire Terrier, Teddy. Service has been excellent and I would have no hesitation in recommending Petplan Insurance… Read Full Review

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★★★★★

“Very easy to deal with”

Written on: 30/09/2016 by cathelinor (1 review written)

We got insurance for our cat after our other cat was unwell and died last year - we didn't have insurance for our other cat and the vet bills were stressful and caused worry about money when I would have liked to focus on the cat's health. I didn't want to go through that again so got insurance with Petplan after picking up a leaflet at the vets and reading online reviews of various pet insurance companies. Unfortunately now our other cat has become ill, but at least I am glad to say that… Read Full Review

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★★★★★

“Very efficient service ”

Written on: 30/09/2016 by Hawkinsrj168 (1 review written)

Easy to fill out claim forms. Payment is made very quickly any non payment explained, no problems at all,smaller annual increase than expected, especially as we had made substantial claims. Would definitely recommend petplan to family and friends… Read Full Review

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★★★★★

“Very efficient service ”

Written on: 30/09/2016 by Hawkinsrj168 (1 review written)

Easy to fill out claim forms. Payment is made very quickly any non payment explained, no problems at all,smaller annual increase than expected, especially as we had made substantial claims. Would definitely recommend petplan to family and friends… Read Full Review

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★★★★★

“Great pet insurance ”

Written on: 30/09/2016 by Wyatt349 (1 review written)

Cannot fault the service I received. Easy to fill in form, very quick payment, no issues at all. Would highly recommend Petplan. Great reassurance that my dogs have the best cover and I do not have to worry about costs of vet bills. Feels good to know an insurance company that wants to help and backs up their promises in their policies. I looked at many pet insurers and am so glad I chose Petplan for my two dogs… Read Full Review

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★★★★☆

“Thank you for your prompt payment of the vet fees for...”

Written on: 30/09/2016 by Lellah (1 review written)

Thank you for your prompt payment of the vet fees for my cat Ida. I am very glad that I chose Pet Plan UK Pet insurance for both my cats. Ida is now improving… Read Full Review

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★☆☆☆☆

“Claim Repayment”

Written on: 30/09/2016

After my Siamese cat going missing for 5 days I started the process of getting posters organised to put up around my area, after consultation with Cats Protection league they said speak to your insurance company to see if you are coved, I did call, spoke to them and they agreed I was covered, I must say they were very sympathetic to my circumstances and very helpful. I am covered £200 pounds for this eventuality, so called back Cats Protection League and agreed the type of poster pack. I… Read Full Review

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★☆☆☆☆

“Very disappointed with Pet Plan”

Written on: 29/09/2016

I have been with Pet Plan for nearly 20 years, currently have 4 dogs insured with them, and have previously been happy with them - even recommending them to others (I even work in dog rescue), despite Pet Plan's prices being a LOT higher than other pet insurance companies. They aren't however, from my recent experience, willing to take care of and value good, long-standing and loyal customers. I incorrectly, as it turned out - although my vets had misunderstood this too - submitted a claim more… Read Full Review

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★★★★★

“Recommended”

Written on: 29/09/2016 by Reed271 (1 review written)

Have been with Pet Plan for many years. Have always found them to be an excellent company. Claims are paid promptly without any quibbling. There is no age restriction for existing customers, unlike some firms who arbitrarily cease claims when a pet gets older. I would not consider insuring my pets with any other company… Read Full Review

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★★★★★

“Straight forward peace of mind”

Written on: 28/09/2016 by JasonWP (1 review written)

Great service. We recently had to claim for dental work and it could not have been simpler. An easy form to complete which was sent by our vet. No quibbles claim paid out promptly. Glad I chose Petplan. I would definitely recommend them. You never know until you need to make a claim how good the service is and this experience has been straight forward and really easy… Read Full Review

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★★★★★

“Straight forward peace of mind”

Written on: 28/09/2016 by JasonWP (1 review written)

Great service. We recently had to claim for dental work and it could not have been simpler. An easy form to complete which was sent by our vet. No quibbles claim paid out promptly. Glad I chose Petplan. I would definitely recommend them. You never know until you need to make a claim how good the service is and this experience has been straight forward and really easy… Read Full Review

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★★★★★

“Prompt payment for insurance claim”

Written on: 28/09/2016 by Lopez29 (1 review written)

The service provided by pet plan has been excellent. Making a claim can be stressful,but pet plan has made this experience stress free & easy. I have recommended the pet plan insurance to several friends. From start to finish this claim has been dealt with professionally, providing updates at key points; hence no reason for chasing. Fortunately there is nothing I didn't like about the service provided… Read Full Review

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★★★★★

“Fantastic Peace of Mind”

Written on: 27/09/2016 by Malc5115 (2 reviews written)

Hi, I am a pensioner and once again my much loved dog needed treatment for her injured leg. Petplan have been more than helpful when contacted and fast in settling claims so that I was not struggling financially. I would recommend PetPlan to anyone who loves their pets and can't praise them enough. Thank you… Read Full Review

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★★★★★

“Excellent service”

Written on: 27/09/2016 by Crawfordzc394 (1 review written)

Whilst my dog has been unwell Petplan have been excellent. Claims for treatment haven been dealt with quickly and efficiently without any problems. This has meant I have been able to concentrate on getting my pet better without having to worry about finance as well. Thank you for your support. It is also good to know that I have the covered for life support too. I would recommend Petplan to everyone without hesitation… Read Full Review

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★★★★★

“Efficient & prompt”

Written on: 27/09/2016

Claims forms are straight forward, I had heard so many good reports about Petplans service, we all hope our pets won't fall ill but it's reassuring to know there's no hassle making a claim as you have enough to worry about. I made 2 claims for an ongoing illness with my dog, first time I asked for cheque payment & second time by bank transfer, both options were equally quick… Read Full Review

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★☆☆☆☆

“Not a good experience! Having spoken to someone on...”

Written on: 26/09/2016

Not a good experience! Having spoken to someone on 27th July who spoke to my vet re claims form sent on the internet I was then told twice after this that there was no trace of claim. Spoke to original person again on 5th September who spoke again to my vet. Was then informed on 12th September that more information was needed and spoke to different person who said that you were missing pages 1 and 2 of the claims form. As far as I am aware the vet had sent details at least twice if not three… Read Full Review

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★☆☆☆☆

“Replying re email regarding latest claim”

Written on: 26/09/2016 by AdrienneMeredith1951 (1 review written)

I am not impressed with the service I received from Pet Plan. I had to wait a long time for this to be settled and I had to ring them to get it sorted, even so there was an obvious error, I had 3 lots of identical medicine to claim for going back to March. One of the items was listed as food despite the fact that the item was identical in price to the other two, when I rang again it was blamed on our vet who I had to ring myself as they refused to do so, the vet had a copy of what they had sent… Read Full Review

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★★★★★

“great service again”

Written on: 26/09/2016

Brilliant service and peace of mind for us in regards to our three dogs… Read Full Review

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