Pet Plan UK Pet Insurance Reviews - www.petplan.co.uk

★★★★☆
4.5 / 5
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Pet Plan UK Pet Insurance www.petplan.co.uk
Pet Plan UK Pet Insurance www.petplan.co.uk

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Latest Reviews

★★★★★

“Excellent Service”

Written on: 20/07/2017

I have insured my dogs with Petplan for over 25 years. Sadly we have said goodbye to the last of our 'girls' . The service from Petplan has helped us through some difficult, even traumatic times. I won't pretend that there haven't been one or two hitches and issues along the way, but they have always been dealt with in a competent and fair way. I did however find the final comment on the Claims statement wishing Hetty and myself well very insensitive as she had been pts… Read Full Review

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★★★★★

“MY NECESSARY PET INSURANCE WITH PET PLAN.”

Written on: 20/07/2017 by graceglennis (1 review written)

I have been with Pet Plan for eight years who are the insurers for my two large Labradoodles. During this time both my dogs have had to have both back legs operated on for cruciate ligament rupture. Tumour removal and and medication for thyroid problem which is on going. As an old age pensioner of 75 had I not been insured I would never have been able to afford these necessary operations. I would recommend Pet Plan to anyone having never had a problem with claiming for my beloved dogs. Payment… Read Full Review

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★★★★★

“Pet plan customer review”

Written on: 20/07/2017 by AlfredoKeegan1947 (1 review written)

I was advised to try Petplan by the breeder when I got my first puppy,& have been with them ever since which is 11 years now. I recommend this company unreservedly,they are always helpful & any claims are dealt with quickly… Read Full Review

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★★★★★

“Excellent ”

Written on: 19/07/2017 by Dax123 (1 review written)

My west highland white terrier has had numerous illnesses and Is prescribed ongoing treatment,I claim regularly and each time am paid promptly .He is insured by the covered for life policy . He lately received X-rays and diagnosis for a new problem and again the claim was paid without issue… Read Full Review

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★★★★★

“Always good, always works, fast easy and efficient.”

Written on: 19/07/2017 by VeronicaSinclair (1 review written)

What can I say other than fantastic on all counts. Really puts our minds at rest that all our pets are covered and if unfortunately we need to claim the service just works and quickly. Payments are electronic and dealt with via the vets, fast and easy… Read Full Review

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★★★★★

“Amazing”

Written on: 19/07/2017 by PaigeBenson26 (1 review written)

Petplan is and always has been the only insurer I would go to. Their lever of service their amazing cover and the ease of claiming not to mention the competitive price are all what you get when using petplan. All 4 of my cats are insured with them as are all of my family's pets. They are a good all rounder. Best company out there!… Read Full Review

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★★★★★

“Great insurance provider”

Written on: 19/07/2017 by smartypantspuss (1 review written)

My elderly cat has recently had kidney problems and needed various procedures from my vet, and while it was a worrying time for me because she is a precious little cat I could not have been in better hands thanks to Pet Plan. It is very reassuring to know that she is insured with yourselves and will continue to remain with you. A big thank you!… Read Full Review

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★★★★★

“No stress with Petplan”

Written on: 19/07/2017 by benbank (1 review written)

My golden retriever has just had both his cruciate ligaments operated on. It was a stressful time for both of us which is why I'm so glad I'm insured by Petplan. Their telephone support is great - very knowledgeable and friendly - and payment of all the claims was prompt and straightforward, so one less thing to worry about. My Golden is now fighting fit again and I'm busy planning lots of great walks. Thank you Petplan… Read Full Review

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★★★★★

“Pet tas tic”

Written on: 19/07/2017 by Brianac30 (1 review written)

Pet plan are an excellent pet insurance company easy from start to finish when putting in my claim. Also paid directly into your bank… Read Full Review

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★★★★★

“Top class life cover ”

Written on: 18/07/2017 by CesarCampbell (1 review written)

As a breeder we are more than happy with the service offered by Petplan , and have been for over fifteen plus years. We always , as KC Assured Breeders give our puppies the best option for their new owners by exercising the Free Four Week Insurance from Petplan and actively advise the new owners to continue based on our experience . We currently have four dogs insured with Petplan, with one being declared "terminally " ill with Hepatic Encolapathy. That diagnoses was over 3 years ago but with… Read Full Review

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★★★★★

“Never let me down”

Written on: 18/07/2017 by ILoveGsds (1 review written)

My gsd boy has several lifelong conditions, I took out the for life policy when he was 9 weeks old he is now 9 years old, he has been to specialists, never have pet plan refused a payment, would highly recommend a pet plan for life policy!!! Since they pay the claim straight into the bank now not even got that to think about… Read Full Review

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★☆☆☆☆

“the worst customer service i have ever experienced. ”

Written on: 18/07/2017

Had to wait 3 months for this claim to be settled. I had to make numerous phone calls chasing and complaining. I was continually called by people asking the same questions and not passing the information on. Wrong details on the claim. Vomiting - the cat had never vomited. Date on claim October 2016 should but was April 2017. After continually telling them this nothing was changed. I had to raise an official complaint to get someone to deal with this. I felt everything was done to try and not… Read Full Review

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★★★★★

“Excellent care”

Written on: 17/07/2017

Having had need to claim for Charlie on several occasions for long term treatment and one off surgical procedures, we have been very impressed by the response of petplan to completing the claims very quickly and without any difficulty.I do not have any negative comments to make regarding the service provided… Read Full Review

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★★★★★

“Excellent”

Written on: 17/07/2017 by Sullivan1957 (1 review written)

The service is reliable and prompt. It was recommended by my vet and has proved to be extremely good… Read Full Review

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★★★★★

“Couldn't be happier with the service”

Written on: 17/07/2017 by Danielled1969 (1 review written)

We were very worried when our vet was showing concern about our labrador's condition. He wanted anti inflammatories and a set of x rays which he said we should put a claim in for. We have been reimbursed by Petplan very quickly and with no fuss. Fantastic customer service and we would recommend to others. Thank you Petplan!… Read Full Review

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★★★★★

“excellent”

Written on: 17/07/2017 by CadeGriffin (1 review written)

I have been with pet plan for a many many years now and so has my family. I have recommend several friends and they have been to other insurance people but said they have been the best. If there has been a problem the telephone staff have been excellent and things have been dealt with very qwickly… Read Full Review

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★★★★★

“Claim”

Written on: 16/07/2017 by koHeath223 (1 review written)

After submitting claim form I received payment in five days, the claim was dealt with promptly with no fuss, very easy and straight forward I would highly recommend petplan… Read Full Review

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★★★★★

“Mungos still Here”

Written on: 16/07/2017 by MisaelSears399 (1 review written)

Mungo is still here thanks to your exellent service , as Pet plan is aware his vet bill's increase every year due to is ongoing liver condition. Without pet plan I would have had to give him up as it costs thousands which I couldn't met Many Thanks from us both x Pauline Morgan… Read Full Review

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★★★★★

“A happy petplan customer ”

Written on: 16/07/2017 by Connorf83 (1 review written)

Had a previous dog insured with petplan and when we got our next dog there was no one else I would choose for insurance as we have had nothing but excellent service with no quibbles regarding claims at all. Thankyou… Read Full Review

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★★★★★

“Overall summary report”

Written on: 15/07/2017 by Cruckton (1 review written)

I have been v. happy with PP. It is easy to make a claim, & the documents relating to the ins. are clear. The claim is settled quickly without any fuss. I feel you offer a good service. I haven't really encountered any dislikes… Read Full Review

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