Pet Plan UK Pet Insurance Reviews - www.petplan.co.uk

★★★★☆
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Pet Plan UK Pet Insurance www.petplan.co.uk
Pet Plan UK Pet Insurance www.petplan.co.uk

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Latest Reviews

★★★☆☆

“Excess fee too high ”

Written on: 24/04/2017 by Jo355 (1 review written)

The excess fee is too high. I am seriously considering closing this account and opening a separate account where I will pay money in monthly to cover the cost of Jazz's vet bills. I am paying a very high monthly payment every month and I don't feel that this high excess fee is fair… Read Full Review

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★★★★★

“Pretzel's Pet Plan”

Written on: 24/04/2017 by JoshuaGallagher355 (1 review written)

Pet Plan have been first class - it is very comforting to know that when your pet is in real trouble that you can take them for the best treatment that you can get, knowing that Pet Planwill honour the cost, thank you Pet Plan… Read Full Review

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★★★★★

“Reassuringl”

Written on: 24/04/2017 by slFry397 (1 review written)

Easy to claim. No quibbles. No problems. Uick and easy payment straight into my account. Thank you… Read Full Review

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★★☆☆☆

“Lost part of the claim”

Written on: 24/04/2017 by SloaneSherwood (1 review written)

It took over 2 months and lots of prompts to pay out a claim. They paid for the first episode but there are two episodes on the claim form. Every time I contacted them they said my vets needed to provide the history. I've claimed for this condition over 20 times. They contacted my vets but the email didn't get there as address typed in incorrectly so email wasn't received, so it just got lost off the radar - I had to chase it up. The claim wasn't checked properly therefore £300 missed from… Read Full Review

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★★★★★

“The relief of Petplan”

Written on: 24/04/2017

A kind understanding service which is why I've been with you for 20yrs or more. I always tell friends to use Petplan. A very necessary Insurance… Read Full Review

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★★★★★

“Settling claims quickly”

Written on: 23/04/2017 by georgevivkillen (1 review written)

Pet Plan was the only one I considered when insuring my dog. This is the first time I have insured an animal but joining them was very straight forward. Unfortunately my dog developed Diabetes but the worry was taken off me knowing the cost was covered. They are very professional and very helpful. I would highly recommend them… Read Full Review

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★★★★★

“Plan for the unexpected”

Written on: 22/04/2017 by Richardson1989 (1 review written)

We took out our Petplan policy when our dog was re-homed with us, aged 14 months. She has an excellent pedigree and her health record was good. On the advice of our veterinary surgeons we decided to take out an insurance policy with Petplan. And as it turns out this advice to plan for the unexpected has been of great benefit. Our dog is now 4.5 years old. For the most part, her health has been good with only occasional episodes of diarrhoea. But during September 2016 she was diagnosed with… Read Full Review

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★★★★★

“Petplan always at your side when you need them ”

Written on: 21/04/2017 by 59McCracken (1 review written)

Very happy with all elements involving my pets insurance. Knowing that Petplan are there to help, give advice and a quality expert service when you need it is a big comfort in your hour of need. Thanks Petplan… Read Full Review

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★★★★★

“Car Lover”

Written on: 20/04/2017 by 165Peterson (1 review written)

I am so glad I am with Pet Plan, they are miles better than the other insurers I have been. When I had to make a claim for thyroid treatment for my cat they liaised with the vet and answered all my questions, the staff were great and they confirmed in writing the claim would be settled. A letter was sent confirming payment had been made. A recent claim for dental work was settled without question and settled quickly. I cannot rate Pet Plan high enough. Thank you so much… Read Full Review

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★★★★★

“I thank petplan for all they help I've never had any...”

Written on: 19/04/2017 by 356Ford (1 review written)

Petplan is a great company , all pet owners should insure there pets with pet plan… Read Full Review

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★★★★★

“Pet plan are superb!!”

Written on: 17/04/2017 by Tinkyb (1 review written)

Excellent and prompt service. I would definitely recommend Petplan to anyone considering taking out pet insurance… Read Full Review

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★★★★★

“My dog suddenly was unable to stand on her back legs,...”

Written on: 17/04/2017 by McNeilzf332 (1 review written)

My dog suddenly was unable to stand on her back legs, it was a Friday night about 7pm my vet was closed so I had to take her to an emergency vet out of town. It was necessary for her to stay overnight where she could receive pain relief and medication to make her comfortable until the morning. In the morning the emergency vet had managed to get Tilly in to see the orthopaedic specialist 20 miles away. The specialist examined Tilly and took her off to have an MRI scan which showed a disco in her… Read Full Review

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★★★★★

“Claim for Millyn”

Written on: 17/04/2017 by 67Strong (1 review written)

As always excellent service, a no quibble fast payment direct to my bank account… Read Full Review

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★★★★★

“pet plan service and payment”

Written on: 16/04/2017 by honilyal (1 review written)

I have used Pet plan since our rescue dog decided to adopt us and allow us to look after her. She was an older dog with possible breed issues but the amount of cover Petplan offered made it a no brainer. Any claim made has been handled by our vet directly to Petplan. This is a real plus as it can be easy to lose track of bills and expenditure. Payment is always swift and notification sent to inform you.The whole process seems quite personal. I know I could get cheaper insurance but I wouldn't… Read Full Review

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★★★★★

“Nothing but the best for my cat”

Written on: 15/04/2017 by Boadi (1 review written)

My beautiful pedigree cat is really fit & well, but has sadly had to have a second operation on her teeth & gums. She has had a really sore mouth on two occasions. My vet had to do further treatment & Pet Plan didn't hesitate to cover her second operation even though it had been covered before. Well done Pet Plan & thank you for giving us owners great reassurance… Read Full Review

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★★★★★

“Best insurance for pets”

Written on: 15/04/2017 by Tilly987 (1 review written)

Joined petplan for our dog when a puppy. Just one or two problems claimed for over the last nine years. Now unfortunately got diabetes and gone blind but have had absolutely no problems claiming for treatments that have cost quite a lot. In the long run having good insurance is necessary for any pet… Read Full Review

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★★☆☆☆

“Increasing costs”

Written on: 15/04/2017 by Luiseanna (1 review written)

Yet again there has been an increase in my annual excess without me being informed as well as my monthly premiums. Every time I have submitted a claim it seems to get lost and instead of receiving payment in 10 days I have to phone numerous times and usually get the claim about a month later… Read Full Review

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★★★★★

“Claim for vets fees”

Written on: 15/04/2017

Fast efficient service from pet plan. Had one query about the claim but when I phoned it was sorted immediately on the phone. Highly recommend… Read Full Review

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★★★★★

“Always helpful...always prompt...always do a good job....”

Written on: 15/04/2017 by Louis326 (1 review written)

Always helpful...always prompt...always do a good job. Thank you… Read Full Review

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★★★★★

“Insurance claim”

Written on: 13/04/2017

I would just like to say "thank you" Petplan. What an easy process you have in dealing with my recent insurance claim for my pup. This is the first time I have had insurance for a pet and didn't think it would be this easy to claim. You are professional, efficient and very fast at getting the claim sorted for me. Thank you and well done and would recommend to all family and friends without a doubt. Excellent… Read Full Review

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