Pet Plan UK Pet Insurance Reviews - www.petplan.co.uk

★★★★☆
4.5 / 5
3418
88.4% of users recommend this
  • Customer service

  • Value For Money

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Pet Plan UK Pet Insurance www.petplan.co.uk
Pet Plan UK Pet Insurance www.petplan.co.uk

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Latest Reviews

★☆☆☆☆

“Stressfull difficult never again ”

Written on: 18/10/2017 by Danidexter1 (1 review written)

Awful you make claiming difficult its awful when you should be making things easier for people never get back to me or do the things you say you're going to do have to conatantly phone chase where my claim is really bad never again will I buy pet insurance from you cant wait for my policy to end… Read Full Review

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★★★★★

“Stress free claims”

Written on: 18/10/2017 by Goodman4 (1 review written)

Each time I have made a claim I have been very satisfied with the service provided. Response to claims is quick and quibble free. I am sure there are cheaper options for pet insurance , but Iam not sure they would provide such a good service. Also I would like to take this opportunity to say thanks for the caring and professional way my calls to you were handled, when I told you that my other cat Dylan had been put to sleep… Read Full Review

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★★★★★

“REPAIRING COKIE'S CRUCIATE LIGAMENT.”

Written on: 08/10/2017 by KamariRowe325 (1 review written)

Following tests for arthritis, cokie my chocolate lab was referred for serious surgery. The operation went very well and the fast and efficient pet plan system provided me with complete peace of mind. I opted for direct payment to the vet,  referrals to cut out the in/out time with my bank. Very many thanks… Read Full Review

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★★★★★

“chico”

Written on: 08/10/2017 by AniyaMcGarry1974 (1 review written)

excellent service. no fuss no hassle at such a worrying timre thank you… Read Full Review

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★★★★★

“Fantastic service, would highly recommend! ”

Written on: 01/10/2017 by SarahBaggio (1 review written)

Great service at a very difficult time, claim paid out very fast with compassion and ease. Easy to talk to and to get hold of, will always use them for future animals!… Read Full Review

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★★★★★

“Always choose Pet Plan”

Written on: 01/10/2017 by Bonniebubs (1 review written)

I have looked at other pet insurance over the many years I have owned pets but I always remain with Pet Plan. They offer live time cover which is so valuable and a comfort to know that your beloved pet is covered forever. I have always found claims to be efficiently dealt with and a no quibble reimbursement of vet fees. Perhaps there are cheaper plans on the market but I have peace of mind with this company. Two of my pets unfortunately became seriously ill, requiring complex and expensive… Read Full Review

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★★★★★

“Insurance claim settled quickly”

Written on: 30/09/2017

So pleased with Pet Plan. I have chosen this company over others for all of my cats' cover. I have never had a problem in claiming and welcome the life time policy offered. I would have no hesitation in recommending Pet Plan to my friends… Read Full Review

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★★★★★

“Brill service ”

Written on: 30/09/2017 by Tamiaq201 (1 review written)

Had ongoing health problems with my dog. Petplan have been fantastic and paid claims super fast. I can't thank them enough for their good service xx… Read Full Review

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★★★★★

“ Quickly and efficiently handled, with good...”

Written on: 30/09/2017

Quickly and efficiently handled, with good communication, allowing me to concentrate on the important thing, getting my dog back to full health… Read Full Review

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★★★★★

“My dogs insurance claim”

Written on: 29/09/2017 by SolomonWelch (1 review written)

Very impressive service, thank you… Read Full Review

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★★★★★

“Abdominal foreign body ”

Written on: 29/09/2017 by Daniels258 (1 review written)

Efficient customer service. Good to receive prompt payment and response. Can recommend Pet Plan for the above reasons… Read Full Review

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★★★★★

“Excellent ”

Written on: 28/09/2017 by Nyla233 (1 review written)

My dog has been having problems breathing he had to have tests and x rays and pet plan paid for everything, thajnyku so much!… Read Full Review

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★☆☆☆☆

“Claim”

Written on: 27/09/2017 by 127Rafferty (1 review written)

Paid petplan for many years for my pets. Changed vets not sure whether claims paid or not excess applied for each claim regardless continuation. Have to call help line to move claims along. Paperwork received shoddy and not clear how assessed. Definitely will not be using petplan for future pets it is a shambles… Read Full Review

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★★★★★

“Pet plan dealt with my claim extremely efficiently and...”

Written on: 27/09/2017 by Kaydencea316 (1 review written)

Pet plan dealt with my claim extremely efficiently and I would definitely recommend to my family and friends… Read Full Review

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★★★★★

“Wow & Thank you”

Written on: 26/09/2017 by JMHarry (1 review written)

I took my plan out after receiving 4 free weeks with my registered vet, I've not paid a premium yet as the first month was free - I had to make a claim due to kitten antics and potentially ingesting toxic lilies which required full 24 hour observation & treatment from my vet and an overnight hospital (I will not be having lilies in the house from now on!) My claim has been will be paid and a response with in 7 days of submitting the paperwork, no quibbles and easy to do - Thank you Petplan you… Read Full Review

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★★★★★

“Amazing”

Written on: 26/09/2017 by CassandraO'Hara166 (1 review written)

Thoroughly impressed with Petplan and would definitely use them for all pets in the future. Every single one of our claims has been honoured, even our most recent one (cat dental treatment) which I thought for sure would be rejected. It does always take a little long to have them answered but that's a small price to pay. To date, we've received far more via claims than we've paid out in premiums. The customer service over the phone has been good as well - never had any problems. All questions… Read Full Review

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★★★★★

“Very quick service”

Written on: 26/09/2017 by Clarklk (1 review written)

Pet plan were extremely quick to settle my claim it took less than 3 days for them to pay. Very efficient service no problems at all would recommend their services… Read Full Review

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★★★★★

“Fantastic, stress free process”

Written on: 26/09/2017 by LisaJYates (1 review written)

I have found the customer service to be exceptional! Really easy to make a claim and the response time was outstanding. I would absolutely recommend anyone needing pet insurance to use Pet Plan… Read Full Review

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★★★★★

“Hassle free claim”

Written on: 26/09/2017 by 17Curtis (1 review written)

My dog was limping badly and needed X-rays to work out what the problem was. It turns out she has arthritis in both shoulders and one side is a lot worse than the other. Thank you Pet Plan for handling my claim so efficiently and refunding my costs within 10 days. … Read Full Review

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★★★★★

“Great service giving peace of mind”

Written on: 26/09/2017 by kathyp12 (1 review written)

My cat has, unfortunately a severe heart problem requiring 6 monthly reviews by a cardiologist. I can only give him this expertise because of the peace of mind offered by my Pet plan insurance. I know that as long as he is with me, I can give him the care he needs because of his Pet plan insurance. I would recommend anyone having a new pet to seriously consider insuring through Pet plan. Friends of mine who are insured with other companies, have nothing but trouble. When my other cat was… Read Full Review

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