Pet Plan UK Pet Insurance Reviews - www.petplan.co.uk

★★★★☆
4.4 / 5
2138
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Media Gallery for Pet Plan UK Pet Insurance www.petplan.co.uk

Pet Plan UK Pet Insurance www.petplan.co.uk
Pet Plan UK Pet Insurance www.petplan.co.uk

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Latest Reviews

★★★★★

“Poppy's lump biopsy”

Written on: 25/05/2016 by Poptillydaiisymum (1 review written)

As always the claim was easy and straightforward especially as there were two separate claims from the one procedure.Payment now even faster done electronically. Well done Petplan.Peace of mind is important when you care about your pets… Read Full Review

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★★★★☆

“Insurance Claim”

Written on: 25/05/2016 by Hastingsboy (1 review written)

My claim was paid promptly with no fuss, my vet practice handled the details of the claim well. My only observation was not being able to claim for some special diet food (£58) which was to assist with the recovery of my dog and not food available in shops. I believe that should be included but acknowledge it is in the small print of the policy… Read Full Review

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★★★★★

“PP,by far the best pet insurers”

Written on: 25/05/2016 by Bryant304 (1 review written)

Petplan are by far,in my opinion,the best pet insurers. They act promptly and reliably and are aware of the distress owners are feeling at their pets illness. I have been with petplan for all of my dogs over the years.I once made the mistake of moving elsewhere for a cheaper price....so not worth it,won't make that mustake again! I will stick with PP. Petplan are recommended by vets too… Read Full Review

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★★★★★

“Fantastic and reassuring”

Written on: 25/05/2016 by 1988Harrison (1 review written)

I have Pet Plan insurance for both my cats. They have both needed vetinary treatment and one of them has required some extensive procedures. Pet Plan have settled claims promptly and without any issues at all. I am extremely relieved to have Pet Plan insurance and highly recommended them. Representatives on the phone have been polite and extremely helpful… Read Full Review

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★★★★☆

“insurance claims”

Written on: 24/05/2016 by nbSutherland101 (1 review written)

Although I felt that the insurance is very expensive I was pleased and satisfied with the service and realise with the cost of vets bills it is necessary to have cover. It just gives peace of mind if your best friend is sick or injured. When I phoned the person was very polite and helpful… Read Full Review

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★☆☆☆☆

“1st claim”

Written on: 23/05/2016 by Natalie16 (1 review written)

This is my 1st claim and whilst the staff in customer service are very polite, no one gives you a straight answer, you cannot speak to the claims team directly or an assessor which I think is ridiculous because customer services and the claims team are 2 separate departments with 2 different skill sets. You never get a straight answer, I didn't receive a text or email to advise my claim had been received, both times my vet sent the claim form it conveniently wasn't received, it wasn't received… Read Full Review

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★★★★★

“Louis care”

Written on: 22/05/2016 by Isaiah174 (1 review written)

Petplan is an excellent insurance company. My dog has had an ongoing medical condition since he was 6 months old. In the 18 months since diagnosis we have been supported by the policy in giving him the best possible vetinary care and expensive monthly medication. I have recommended Petplan to everyone I know with pets. It gives me peace of mind… Read Full Review

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★★★★★

“Very good service.”

Written on: 22/05/2016

Thanks very much for your prompt professional service. It's great to know my dog can continue to get treatment when needed without me having to worry about the cost… Read Full Review

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★★★★★

“Poorly boy”

Written on: 21/05/2016 by Jorgem428 (1 review written)

Its nice to know that this insurance company keeps its promises, looking after mh dog So thank you pet plan. I would highly recommend this company… Read Full Review

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★★★★★

“Very pleased to get help with cost.”

Written on: 19/05/2016 by Dicie (3 reviews written)

Our puppy cut his paw in the garden which required having stitches. We were worried about the cost of treatment and so very relieved to receive most of the money back from Petplan as we had to borrow from family in order to pay the vet's bill. We have always had dogs but never had insurance before. We have been lucky enough never to have needed the services of a vet (apart from the usual boosters, etc.) until recent years when our last two pets both needed expensive treatment and in the… Read Full Review

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★★★★★

“Very pleased to get help with cost.”

Written on: 19/05/2016 by Dicie (3 reviews written)

Our puppy cut his paw in the garden which required having stitches. We were worried about the cost of treatment and so very relieved to receive most of the money back from Petplan as we had to borrow from family in order to pay the vet's bill. We have always had dogs but never had insurance before. We have been lucky enough never to have needed the services of a vet (apart from the usual boosters, etc.) until recent years when our last two pets both needed expensive treatment and in the… Read Full Review

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★★★★★

“Owner Friendly Pet Insurance!”

Written on: 19/05/2016 by Alessandrah373 (1 review written)

From our first call to Petplan , right through getting a pre-authorisation, to payment, has been a pleasure. Any member of staff we have spoken to has been so helpful. They have used laymans terms so that we can understand every step of the way. It can be quite traumatic to have a sick animal to sort out, but the staff at Petplan have been very sympathetic and helpful. We took our dog firstly to our own vet, then to an emergency vet, back to our own vet and finally to a specialist. All the… Read Full Review

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★★★★★

“Reducing the stress!”

Written on: 19/05/2016 by HalleDonovan253 (1 review written)

Thank you for you promptness in reimbursing payment for vet bills. It's a difficult and worrying time when pets are ill,and having to pay out a huge amount adds to it all. I am so glad we had petplan and the receptionist at the vets was happy to fill out forms with me so I didn't have to worry about it… Read Full Review

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★★★★★

“Reliable Service, Despite the Hour!”

Written on: 18/05/2016 by Arelys84 (1 review written)

We signed up with PetPlan again after acquiring two new adolescent brothers, We compared other companies, there were some that were cheaper but none covered to the level that PetPlan did and although we didn't go to the top level of cover due to cost, we are very happy with what we have got. We had an out of hours emergency with one of the cats, the Vets were good, they were happy that we were insured by Petplan as they had had good experiences too, which confirms to me it was the right… Read Full Review

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★★★★★

“Ins Claim for Brody the Springer Spaniel”

Written on: 18/05/2016 by Drillfielder (1 review written)

Excellent service and prompt payment of claims. Liked the no-hassle claims procedure through our vets. Brody's cut paw now back to full fitness and his first long walk off the lead went really well yesterday, we walked about 6 miles he did about 20, typical springer. Many thanks for all your help… Read Full Review

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★★★★★

“Speedy claim payment, fair monthly prices”

Written on: 18/05/2016 by Humphrey339 (1 review written)

I have had pet plan for two years, they are fantastic, never had any problems and they pay you back what you spent very quickly. I pay £15 a month for my cat Purrrseus, which is a very good price. Highly recommended… Read Full Review

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★★★★★

“Superb service at a time of stress”

Written on: 18/05/2016 by Jetta176 (1 review written)

What a relief it was to have pet insurance at a time of great stress. We can't express our thanks enough for the excellent service we received from our wonderful vets and Pet Plan insurance. Knowing we had the backing of pet plan when our pet was so poorly was such a comfort.So we give Pet Plan a very big thankyou… Read Full Review

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★★★★★

“Thank you”

Written on: 16/05/2016

When my dog required urgent vet care and I submitted a claim to Pet Plan my claim was handled quickly and without fuss. Thank you Pet Plan… Read Full Review

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★★★★★

“Peace of Mind”

Written on: 16/05/2016

The staff member I spoke to initially was really helpful and very reassuring. The claim process was really easy, the only downside was that it took a long time for the claim form to be sent out. Apart from that I could not fault Pet Plans process and the claim was settled really quickly which also gave us peace of mind… Read Full Review

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★★★★★

“No fuss claim”

Written on: 16/05/2016 by Nickz429 (1 review written)

The claim process was simple and the form easy to complete. The claim was paid quickly straight to my bank. No fuss or queries. I would recommend Pet Plan to friends and family… Read Full Review

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