Pet Plan UK Pet Insurance Reviews - www.petplan.co.uk

★★★★☆
4.2 / 5
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Pet Plan UK Pet Insurance www.petplan.co.uk
Pet Plan UK Pet Insurance www.petplan.co.uk

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Latest Reviews

★★☆☆☆

“Elderly pets”

Written on: 29/05/2015 by Kingjk199 (1 review written)

Overall, you will note the company gets a good review for prompt payments etc. However, watch the premiums rise through the roof and then get a +20% penalty on top for any treatment when your dog reaches 10 years old. They say it is for covering the advanced technology in investigations etc but that is an excuse. I think it is an easy way of making more money for their vast organisation. If you try and get out of Petplan and your dog has an existing condition, no other insurance company… Read Full Review

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★★★★★

“Pet plan insurance”

Written on: 28/05/2015

It is good to know as a pensioner that I can claim back nearly all that I spend on my dog's essential insulin and syringes, and will be able to do so for the rest of his life. His diabetes won't go away, but keeping it under control, keeps him happy and contented, and no-one knows he has it, unless I tell them. Obviously as he has got older the excess has got bigger, but after the first year of diagnosis, before he counted as a senior dog, the change was less. Thank you… Read Full Review

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★★★★★

“Excellent service, with speedy payment. ”

Written on: 28/05/2015 by kvGriffith205 (1 review written)

Simple to fill out the form. It is always processed quickly and the money is paid straight into my bank account. Although the monthly premium is higher than other companies for a similar product there has never been any issues with claiming for any problems our pets have had. I would definite recommend this to anyone looking for pet insurance. It completely takes away the worry of bills when your pet is ill. Thank you Pet Plan… Read Full Review

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★★★★★

“Pet plan don't quibble!”

Written on: 27/05/2015 by Lillvanden (1 review written)

We have had our springer spaniel for 14 months, during which time she has been plagued with a difficult - to - diagnose collapsing condition. She has required extensive testing procedures and hospitalisation. Pet Plan have always been supportive and extremely fair, they have never questioned and never quibbled. In conversation with Pet Plan staff, we found the gentleman we spoke to helpful, understanding and charming… Read Full Review

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★★★★★

“Hassle free and friendly”

Written on: 27/05/2015 by KinsleyChase (1 review written)

Couldn't have asked for a speedier and more helpful resolution to my claim, kept up to date by email, text and online claim tracking. Would recommend Petplan to anyone needing pet insurance. Always polite and friendly on the phone at such a worrying time...10/10… Read Full Review

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★★★★★

“All the stress taken out!”

Written on: 26/05/2015 by Planetdebs (1 review written)

Our wonderful , but lively cat Violet, managed to get herself knocked down and broke a pelvis in the process. She required an op and I have to say that Petplan have were amazing at paying out in such a timely manner (within 10 days) and being generally very efficient. Don't even hesitate when it comes to insuring your pet - things can happen out of the blue and cost a small fortune. This claim alone is heading for £3,000! Because she was covered, it also meant that we could send her to the… Read Full Review

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★★★★★

“First claim”

Written on: 26/05/2015 by Welch279 (1 review written)

I have to say that i am really impressed that the worry of having to pay for my dogs treatment was taken away. Petplan paid the money straight into my account within five days of me claiming. Brilliant. I am do glad that I choose them to insure my pet. My only worry was that my vet wanted payment upfront, which is why the payment being paid back into my account was a god send. No waiting for cheques to arrive and then having to bank them… Read Full Review

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★★★★★

“Claim was sent in directly but the Vets. Wonderful. No...”

Written on: 26/05/2015 by Finley353 (1 review written)

Claim was sent in directly but the Vets. Wonderful. No forms to fill in and chase up… Read Full Review

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★★★★★

“good service”

Written on: 25/05/2015 by Schultz314 (1 review written)

very prompt payment and e mail to say when to expext payment. I have always told friends that Petplan offers an excellent service… Read Full Review

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★★★★★

“1st class service”

Written on: 25/05/2015 by Morrow207 (1 review written)

Very impressed with the ease of making a claim and kept informed throughout the process. Claim was settled very quickly and being able to have it paid directly into your bank account really helps. Love the way you can track the claim online and that you receive emails to tell you when they have the received the claim, and when the claim is settled. Would highly recommend to any pet owner!!… Read Full Review

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★★★★★

“Efficient and fast service ”

Written on: 24/05/2015 by Isla1964 (1 review written)

Having made the fatal error of stopping insurance two years ago and then needing £900 for vets bills for one cat we joined Pet Plan after looking at different reviews. After just under a year the second cat hurt his leg resulting in treatment of over £200. Printing off the claim form was easy and payment to our bank account was made within two weeks with no fuss and an emails to tell us it was being handled and then another to say paid. We could not fault the service… Read Full Review

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★★★★★

“Cannot fault Petplan's service!”

Written on: 24/05/2015 by clairechaudoir (1 review written)

There are not many insurance companies who settle claims within a week without any quibbles or trying to wheedle out of paying. The service is efficient and it was easy to track our claims online. Our cat was in a road traffic accident and needed over £2500 worth of treatment. Apart from the £85 excess, this was all paid into our bank account in time to pay our credit card bills. I am so pleased I insured our kitten right at the beginning, though I never for a minute thought we would need to… Read Full Review

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★★★★★

“No quibble claim payment”

Written on: 24/05/2015 by georgiebillings (1 review written)

Very easy to claim, no quibbles, settled within 30 days. We've had other providers over the years but petplan are definitely the best, and offer real peace of mind for us as we tend to adopt senior pets… Read Full Review

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★★★★★

“Claim for Archie ”

Written on: 24/05/2015 by Maxwellhq138 (1 review written)

I would recommend pet plan for very quick and efficient service at worrying times. It's Good to know you can rely on a really good service and get value for your money… Read Full Review

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★★★★★

“Excellent service”

Written on: 23/05/2015 by KoenStanton195 (1 review written)

Downloaded the form and filled in as much as I could and then the vet did the rest. I payed the vet, in case the claim was not approved, but I was re-imbursed in less than 2 weeks. It was so easy. Petplan sent an email to say the vet bill would be transferred to my bank account direct. I have to say I have never had such prompt, efficient attention to any insurance claim, of any type, in the past. There were no quibbles, no questions, no nothing except brilliant service. Thank you to… Read Full Review

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★★★★★

“Fantastic service”

Written on: 23/05/2015 by Quincyp6 (1 review written)

Best pet insurance on the market, never had any issues with claims and always paid within days. I never worry about vet bills, what a relief. I always recommend pet plan to all family and friends… Read Full Review

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★★★★★

“straight forward and no fuss”

Written on: 21/05/2015 by ChristinePrice (1 review written)

My cat Fred was diagnosed at a young age with arrhythmia. Although it doesn't affect him yet it means any physical problem needs to be checked for changes to his heart by scan. When he started limping the vet organised a scan, blood test and X rays. Thankfully Fred's heart has not deteriorated and he just has a touch of arthritis. Completed the claim form and left it with the vet to send off. In a couple of weeks I got an email saying the claim had been approved and the money was on its way to… Read Full Review

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★★★★★

“Just the best ”

Written on: 21/05/2015 by Royevan (1 review written)

I have a for life policy for my 14 year old dog who has a heart murmur and arthritis. Pet plan have been excellent and my claims are paid quickly without any hassle and are paid straight into my bank account… Read Full Review

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★★★★★

“Speedy trouble free reimbursement”

Written on: 20/05/2015 by mikewheale (1 review written)

At 11pm on the Friday night beginning a bank holiday weekend, we were convinced our Chihuahua puppy had swallowed a dressmaking pin. We rushed him to an emergency vets, knowing that both out of hours and weekend prices would apply. Consultancy, sedatives and X rays brought the bill to approaching £300, which was half the cost we had paid for him 4 months earlier. He hadn't swallowed the pin, but we still had to pay the £300 bill and were so pleased we had insured him. The forms were… Read Full Review

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★★★★★

“Excellent again”

Written on: 20/05/2015 by Gonzalesar106 (1 review written)

This claim was submitted via a holistic vet and has been settled after just over two weeks with the efficiency I have come to anticipate… Read Full Review

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