Pet Plan UK Pet Insurance Reviews - www.petplan.co.uk

★★★★☆
4.2 / 5
1461
83.3% of users recommend this
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Pet Plan UK Pet Insurance www.petplan.co.uk
Pet Plan UK Pet Insurance www.petplan.co.uk

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Latest Reviews

★★★★☆

“Highly happy with Pet Plan insurance, from ringing up...”

Written on: 28/08/2015 by Tucker26 (1 review written)

Highly happy with Pet Plan insurance, from ringing up to make an enquiry and then receiving follow up e-mail and text was dealt with very quickly. Thank you so much… Read Full Review

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★★★★★

“quick pay out ***** Dog attack )”

Written on: 28/08/2015 by angiebacardi (1 review written)

Really quick and easy to deal with. Such a shame this happened in the first place… Read Full Review

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★★★★★

“Thank you for one worry less!”

Written on: 28/08/2015 by VincentHernandez361 (1 review written)

When a pet has to have a serious operation the last thing you want to think of is money and/or complicated forms. It was easy to claim and the payment swift: what more could one ask. Thank you! You will be pleased to hear that ________ has recovered from the op and subsequent tests for malignancy have proved negative. I hope I don't have to claim again but it is a comfort to know that Pet Plan is there… Read Full Review

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★★★★★

“Simply The Best”

Written on: 26/08/2015 by Fiona.McGregor (1 review written)

I have chosen Petplan insurance for my pet as they were highly recommended by my vet and I was not disappointed. The Policy that I have with Petplan is "Covered for Life", which gives my dog good quality life insurance and I have piece of mind that she is covered for life. When making a claim Petplan keep in touch with you on the progress of the claim and pay out very quickly. My dog has an ongoing condition and its nice to know that she is being looked after by Petplan. Thankyou Petplan xx… Read Full Review

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★★★★★

“First claim went really well”

Written on: 26/08/2015 by Blevinspf10 (1 review written)

I made a claim for the first time for my dog. I filled in the form, took it to my vet and 2 weeks later the money was in my account!I would recommend this insurance… Read Full Review

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★☆☆☆☆

“Claim Payment”

Written on: 26/08/2015 by McLain371 (1 review written)

Sent in Claim first class on 18 July 2015 Petplan received claim 23 July 2015, Petplan estimated claim close date was 6 August 2015, I requested on claim form to pay me direct into my bank, claim had been agreed for payment, telephoned Petplan on numerous occasions to ask why my payment was not in my bank, they said I was being sent a cheque I cancelled this as I had requested it to be paid into my bank. Despite making further calls to Pet Plan and more promises that the payment was being paid… Read Full Review

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★★★★★

“Injury to Prince on two occasions”

Written on: 26/08/2015 by Peytoni1972 (1 review written)

Since I joined Petplan I have had excellent and speedy service on both claims that have been sent to you via my veterinary practice. I would definitely recommend your company to anyone that seeks my advise concerning pet insurance… Read Full Review

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★★★★★

“Accident payment”

Written on: 25/08/2015 by Ujuly30 (1 review written)

Excellent help with payment when my cat was run over the initial emergency treatment was immediately paid and all follow up care in the comming months covered too such a relief to be able to have the care needed… Read Full Review

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★★★★★

“Excellent, no quibble claims.”

Written on: 25/08/2015 by Burnham64 (1 review written)

Was really happy with the service we received with petplan, cant fault it at all, asked to get claims paid straight back into my account instead of waiting for a cheque to clear, this was done straight away… Read Full Review

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★★★★★

“Getting my Dog Back”

Written on: 25/08/2015 by ArianaHollis389 (1 review written)

My dog went from being very active fun loving, always ready to chase a ball, to struggling to walk a few hundred yards. After an xray and MIR scan, she was put on a course of medication and then physio treatment. She is now back to her normal self coastal walks, beach ball games long walks in the countryside, that this time last year seemed an impossible dream. I can not thank you enough and can not fault the way my claims have been treated. I am not a person to take advantage and claim… Read Full Review

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★★★★★

“Efficient and professional service”

Written on: 25/08/2015 by MyaMiranda (1 review written)

Efficient and professional service… Read Full Review

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★★★★★

“Marcas”

Written on: 24/08/2015 by 411Simmons (1 review written)

My dog marcas is a staff+,cruciat ligament damage on his back leg,pet plan took all the worry about paying for the operation and the aftercare with hydro pool treatment,i was worried about the cost but pet plan made itcso easy to deal with,i can honesty say without pet plan it would have been a struggle,top class service all the way through,thank you pet plan Mr.R Moore… Read Full Review

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★★★★★

“Excellent service, every time”

Written on: 24/08/2015 by ChelleD (1 review written)

I've (unfortunately) had experience with other pet insurance companies before switching to Petplan for my latest dog. I experienced nothing but delays and frustration with other companies when trying to make claims, however with Petplan I have had claims paid on time, every time; no fuss, no waiting, just put the claim in and job done! This has been particularly important as my dog has unfortunately had to have a number of very expensive operations in the relatively short time that I've had… Read Full Review

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★★★★★

“Tip Top Service”

Written on: 24/08/2015

We would like to say a very big thank you for your fantastic service, the payment was received without any problems or delay. Once again many thanks and we will have no hesitation in recommending Pet Plan… Read Full Review

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★★★★★

“Stress free insurance”

Written on: 24/08/2015 by nkMaynard158 (1 review written)

We have only had our dog for 3 months and she woke up on a Sunday with a very swollen eye. We decided to contact the vet immediately. Thankfully the on-call vet service was able to help - but it was pricey. Luckily we were able to claim with the insurance. Whilst we had to pay an excess, we are very pleased with the result. The insurance company have reimbursed us within 14 days, with no fuss. … Read Full Review

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★★★☆☆

“I just feel the claim could have been dealt more...”

Written on: 23/08/2015 by TannerMontgomery36 (1 review written)

I just feel the claim could have been dealt more speedil, it took nearly 5 weeks to receive my money back. With hind sight I should not have paid the vets bill upfront… Read Full Review

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★★★★★

“Excellent service ”

Written on: 22/08/2015

Petplan provided excellent customer service from start to finish. They paid my claim quickly and without any issues. When I did needed to call to check something the service was fast, friendly and professional. They are one of the best companies I've used for pet insurance. The online claim tracker is easy and a brilliant idea. Would recommend to family and friends… Read Full Review

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★★★★★

“impressive speedy service thanks”

Written on: 22/08/2015 by Reeves115 (1 review written)

Never had such effcient service from a company keep up the good work… Read Full Review

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★★★★☆

“Excellent service, fast and friendly”

Written on: 22/08/2015 by Franco496 (1 review written)

Pippin's last op (he has had three major ops now) paid for very quickly thank goodness as it was £3500!! Money in my account without any quibbles, would be good if you could deposit the payment in another named account as I had to pay it on my credit card and luckily it was paid promptly or it would have created problems. Thanks for looking after my boy!!!… Read Full Review

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★★★★★

“Excellent service”

Written on: 21/08/2015 by Finn306 (1 review written)

Petplan actually checked back on a previous closed claim, so that i didnt have to pay the excess on a second claim two months later. I was not 100% sure it was going to be classed as a continuation,so was impressed that time was taken to check. Very helpful to have the claim log on line so can check on updates 24/7. Did ring to speak to a handler and they were also very helpful… Read Full Review

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