Marks & Spencer Pet Insurance Reviews

★★☆☆☆
2.0 / 5
26.0% of users recommend this
  • Customer service

  • Value For Money

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Latest Reviews

★☆☆☆☆

“Dreadful - huge Hike in premiums every year”

Written on: 17/05/2013 by basilpob

I took out pet insurance with M%S for my Dog when he was a puppy, seven years ago At that time it had no excess and premiums were £11.00 per month- great Value for money Each year premiums have been hiked up .Seven years along -My premiums are now £56.00 per month with a £75.00 excess , more than double our car insurance.During this period I have only made 3 small claims (all under £75.00)- All have been for an intermittent skin condition , and I feel trapped in case he has more... (read more)

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★☆☆☆☆

“Nearly 900% hike in premiums over 6 years to £1200...”

Written on: 01/05/2013 by disatisfiedxxx (1 review written)

The premium for our dog has risen from £12 to over £100 per month in just six years. Our dog has sever hip dysplasia so we are unable to get alternative cover. The premiums are extortionate and we feel totally let down. The company also unilaterally introduced aan £80 annual deductible four or five years ago. I will never obtain any insurance produce from this company. Avoid it like the plague. (read more)

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★☆☆☆☆

“Daylight robbery”

Written on: 27/04/2013

I got M&S pet insurance when my dog was a puppy for £11 a month. She is now 6 years old and the monthly premium is £54.18. That's £650.16 per year! Double what I pay for my car insurance. It's absolutely disgraceful. I would not recommend M&S pet insurance to anyone. They will rob you blind. (read more)

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★★★★★

“sensitive, efficient, polite and fair”

Written on: 20/04/2013 by sandieandvic

Our beloved rescue dog, aged approximately 7 years ,collapsed suddenly.He received treatment over a week -including three consultations, steroid injections, antibiotics,sedatives, xrays and extensive blood tests. The Xrays showed that he had a hugely enlarged heart and little lung capacity and had somewhat confused the vets and myself once I had seen the Xray, in being still able to walk, jump in and out of the car and even run on the beach a week previously. He was diagnosed with... (read more)

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★☆☆☆☆

“50% hike!”

Written on: 10/04/2013 by Duntrodden

Got my insurance premium in for the dog yesterday to discover that because he has reached the grand old age of 2 (!) AND we had the audacity to put a claim in for treatment in January, the price has gone up by 50%. Add to this the extremly unhelpful man I spoke to on the phone who was insisting I'd moved in January (I hadn't!) being another reason for the hike means that I am currently looking at other providers. (read more)

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★☆☆☆☆

“Please please please do not take up M&S Insurance”

Written on: 26/03/2013 by sarahpops80

If you are unlucky enough that your pet is unwell and you have to make a claim, they will pay up but then hike your premiums up and up until you can no longer afford to give your pet the care you thought you were assuring him of. I've just had my renewal through for 2013 and it is £160, a 50% increase from last year. My dog is just 7 years old! I am absolutely astounded that M&S and their underwriters Royal Sun Alliance are getting away with this. Please for the sake of your pets, your... (read more)

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★★★★★

“M ”

Written on: 21/03/2013

M&S pet insurance has consistently paid out on every claim we submitted over the seventeen years which we were lucky enough to share with our cat. In her latter years, she had to have treatment for her thyroid gland which would have cost us £4000, together with ongoing diabetic treatment - however, M&S insurance didn't question any of the claims and we were able to pay these very large bills directly through them. Yes, the monthly premium did go up last year to £40 from £27, which seemed... (read more)

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★☆☆☆☆

“Default notice issued at end of policy”

Written on: 20/03/2013 by Sparkless (3 reviews written)

I took out a policy fro pet insurance and at the end of the term, was notified of price increase of £3 per month. I didn't want this, as I can get cheaper and better elsewhere, so I cancelled the DD after all payments were made, in full and have now, received a default notice, which if actioned, will affect my credit rating for 6 years. When I rang to complain, the advisor said that the default notice is 'nothing to worry about ' and 'won't affect my credit rating'. Clearly, ill... (read more)

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★★☆☆☆

“Eye watering price increase”

Written on: 21/02/2013

My dog is 9. I took the policy out when he was 3 and in that time it has gone up from £20 to £90 a month. I had to cancel as I cannot afford it. I have claimed only once, just after I took the policy out. They paid up right away but made me pay two lots of excess as they said my dog had 2 different conditions. For what I've spent and what I got, I'm putting the money in a savings account instead. (read more)

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★☆☆☆☆

“Premium increase 50%”

Written on: 31/12/2012 by darlie (1 review written)

I thought the M&S policy was really good cover. We insured our labrador initial costs of £26:00 per month for premier cover. We made a claim for some blood tests which confirmed she is epileptic although never had full fit. Premium wnet up to £40:00 per month. No claims in last year just recevied renewal now £60:00 per month!!! Only option is to go for standard cover £1,000 per condition or move to another provider. Seriously considering putting our money inot a savings account rather... (read more)

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★☆☆☆☆

“Ridiculous policy increases”

Written on: 27/11/2012

All I can say is avoid M&S - first they said they covered a treatment and then declined to pay (after I paid for it) and now they have raised our premium 4 times. When I called for clarification they said it was due to the market which aI assume is a outright lie. The sad thing is that our dog is 10 with some arthritis issues and so nobody will cover him. Without the treatment he is suffering - this was the whole point of the insurance in the first place. Not sure if there are any honest... (read more)

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★☆☆☆☆

“Massive increase in monthly premiums”

Written on: 09/11/2012

I took out the insurance when I got my dog as a puppy at £20 per month 4 years ago. I thought it was a brilliant price and must be good after all it's M&S!. In the first year it was discovered that she is allergic to the yeast her body produces. She went to a dermatologist and we have a monthly injection and steroids every other day. I have been claiming about £300 a year for this condition and paid the £70 excess yearly. Last year the premium jumped from £28 to £49.99. I've just got... (read more)

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★☆☆☆☆

“300% INCREASE IN PREMIUMS IN JUST SIX YEARS”

Written on: 01/10/2012 by sarahpops (1 review written)

My dog has an on-going illness which he was diagnosed with from a young age well after the policy was taken out. I have claimed and Marks & Spencer have always paid up no problem BUT I have been punished by the EXTORTIONATE inscreases in the premiums each year. I took the policy out in good faith and am now stuggling with the whopping £106 monthly repayments. When I took the policy out just 6 years ago it was around £30. My dog is just 6 years old and only half way though his life. If... (read more)

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★★★★★

“Fantastic service”

Written on: 09/07/2012

Having read through some of these reviews I`m frankly stunned that people are slating M&S for standard insurance practice. I have 2 dogs insured with M&S 1 claim free and the other unfortunately diagnosed with a cardiac arrythmia at 18 months old.M&S have paid every claim without quibble,we have 8 weekly ECG`s and 2 lots of meds.Yes my premium has increased but it doesn`t come close to the amount claimed.Highly recommended. As to those complaining about premiums taken after losing a pet,a... (read more)

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★☆☆☆☆

“BEWARE OF THIS COMPANY”

Written on: 07/07/2012

I have a Min Schnauzer 6 - 7 years ago I change to M (read more)

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★☆☆☆☆

“M&S Rufuse Claim”

Written on: 19/06/2012 by vanessalechat

My beautiful 9 year old cat has been insured with M&S Pet Insurance for two years. Recently she developed quite severe breathing problems - loud wheezing etc. I am very old fashioned and dont ever claim on insurance unless I have no choice.. I paid personally for two different treatments to try and get her better but they didnt work so he now needs an exploratory operation costing £600. I put in a claim to M&S Pet insurance and it was immediately refused as they say there were "Clinical... (read more)

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★★★★★

“To say I recommend them is an understatement”

Written on: 09/05/2012 by planetwriter (1 review written)

Last year, I took out their Premier policy for £17 per month (which included a new customer discount). When my renewal came through this year, it had gone up to £27 per month. So, I rang M&S and asked what they could do about the cost. The upshot was, I downgraded the policy to Standard, which I thought would be an acceptable level (still on lifetime cover but £1000 per year not £7000). They told me quite specifically that I had 2 days to change back from the Standard to the Premier... (read more)

Guest's Response to planetwriter's Review

Written on: 10/06/2012

Lucky you! My dog had two fatty lumps removed in November and I'm still waiting on them paying up. My monthly premium is £55 as my dog is elderly and I haven't made a claim for around 3 years. Have spent hours chasing them up recently so would love to know who you spoke to as I've been extremely disappointed with the customer service.

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★☆☆☆☆

“Unexplainable increases”

Written on: 02/05/2012 by Fayem (1 review written)

I took out Marks and Spencers insurance for my Miniature Schnauzer when she was 1 year old. I paid £15.99 per month and paid an extra premium for no excess. After about a year I was informed that they had changed their insurance company and were no longer offering no excess option but did not offer to reduce my premium to reflect this. This insurance has increased steadily over the last few years, until last year when it jumped up to £54 per month and then from that to £69 per month... (read more)

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★★☆☆☆

“60% increase on insurance premium!!”

Written on: 27/03/2012

This year I received my renewal notification. (5 year old Scottish terrier) The insurance increased 40%! Even though in the last 12 months I have made no claims. When I called for an explanation I was told this was due to vet’s bills increasing. This is totally unfounded. Like all Pet insurance companies thay have you over a barrel as if you move policies any previous conditions are not covered. Yes, M&S have been good in paying out on previous claims. But this increase is totally... (read more)

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★★★★★

“Great cover and service, fast and easy claim payment”

Written on: 18/03/2012

I don't normally post reviews but felt compelled to on this one - have to say I'm really impressed with M&S Pet Insurance. We insured our dog with them last summer and got a really good price - around £5 a month cheaper than our last provider and for better cover. We put in our first claim in February and I'm astonished at how easy it was. The call centre were quick to answer and very professional, it took me 5mins at the most to fill out the form and my cheque was with me within 2 weeks... (read more)

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★★★★★

“Best Pet Insurance Ever”

Written on: 09/01/2012 by NoelSherlock (1 review written)

I joined marks and spencer pet insurance for my golden labrador and glad I did for my dog was diagnosed as diabetic a few months after joining. I had heir best insurance and glad I had as my claims were in excess of my premiums for a couple of years as my dog needed insulin and needles every month. Throughout my time with Marks and Spencer I found the service to be top class and all the staff at the call centre was the best of any call centre I have ever dealt with. My claims were settled... (read more)

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★★★★☆

“M&S paid up for all my claims. Advice re premium renewals”

Written on: 24/09/2011 by Catlady

M&S premium cover pet insurance cat: First - you get what you pay for with any pet insurance ! We had premium cover which I recommend as apart from the upper limit of £7,000 it will pay up to that amount for one condition. Note standard cover has a limit per condition. Thank goodness as our cat racked up £5,000 for one condition very quickly. In all we made 3 claims for 2 separate abcesses and a particularly nasty infection that in fact killed her. All 3 claims paid up straight away... (read more)

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★☆☆☆☆

“Marks and Spencer Pet Insurance”

Written on: 17/09/2011

Do not go for this! Purchased premier cover on line at £12.65 per month when policy was posted out two weeks later it only covered me for standard cover. After phoning was told i had to go back online to get a quote as I had not saved my original quotation and would have been able to purchase standard cover for £9.12 per month. Complete joke. I was told quotations vary every day. Girl I spoke to on the phone talked at 100 miles a minute and told me they would cancel this policy and try... (read more)

Noelsherlock's Comment

Written on: 09/01/2012

Sorry to hear you had so much trouble. Please see my review posted today IN which I can't fault the service I received. I also had Premier cover and from joining to the death of my dog I was paid every claim without any hassle. I was with Marks & Spencer's Insurance for nearly 5 years with not one complaint.
So naturally very surprised at your comments.
--

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★☆☆☆☆

“TERRIBLE PET INSURANCE”

Written on: 13/09/2011

Having been with them for five years I went to make a claim but was told they would not pay out. My dog needed life saving surgery on a Saturday but because I di not notify them first by ringing their vet phone they said I had failed to nofify them of the condition (which I did on the Monday morning) and therefore had to pay the vet cost myself. £3000!!! Dont be fooled by this company they will do anything to not pay out. I am now taking action against them. (read more)

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★☆☆☆☆

“Please don't make the same mistake I did!!!”

Written on: 02/09/2011 by Jungian (1 review written)

I would advise everyone to avoid these as a pet insurer. I have been with them for the last five years and my premiums have more that doubled since I initially signed up with them. One of my two cats does have an existing skin condition, and about three years ago I did place some significant claims.However, I truly don't see how this justifies the rate that my premiums increase every year. I was initially 'drawn in' to sign up with them due to their nought percent excess, which seemed like a... (read more)

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★☆☆☆☆

“Massive increases in Premiums !!”

Written on: 09/08/2011

Don't go with M&S !! look at others !! ... I'm so disappointed with M&S, I've been with M&S for 6.5yrs now, the premier cover, premiums have increased steadily over the year but still just about manageable at about £500 a year each for my two boxer dogs (litter sisters). This year one policy has increased by another £180 and the other by £300 !!!! I've just rang and asked for them to check why such a rise but couldn't get a good answer, age was mentioned but I told them they are the... (read more)

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★☆☆☆☆

“I made a mistake choosing M&S. It's good cover,...”

Written on: 11/04/2011

I made a mistake choosing M&S. It's good cover, appeared to be good value. We were unlucky & had some expensive claims (2 cruciate ligaments). What I had never understood or expected was that premium would be claims related. This year renewal just over £1000. The customer service rep confirmed that premium will reflect claims. In contrast Petplan commit that claims will not affect premium. The nuisance is that any new insurer will exclude previous conditions, even if most unlikely to... (read more)

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★★☆☆☆

“I have a life of pet policy and in four renewals the...”

Written on: 11/04/2011

I have a life of pet policy and in four renewals the monthly premium has gone from £12 to over £40 and the excess which I originally paid extra to have removed has gone from £0 to £70. They never formally told me of the excess being put in place and never offered a better price now that my policy was not effectively as good.
These life of pet insurances should have caps on annual increases as once you are with a provider you are tied to them really. Be careful of M&S cheap intro rates -... (read more)

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★★★★★

“We've had M & S Pet Insurance for our Irish Water...”

Written on: 13/02/2011 by Carole2006 (5 reviews written)

We've had M & S Pet Insurance for our Irish Water Spaniel for over 5 years. Unfortunately he's had a number of accidents and we've had to claim. They've always paid out promptly, although we are in dispute at the moment over a claim for a 'home visit' which my vet has justified. My dog had sliced through his patella and his ligament/tendon and I couldn't move him. Vet came, sedated him and took him away for emergency surgery. All costs were met apart from the home visit (about £60). ... (read more)

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★★★★☆

“You have to go into Pet Insurance with your eyes open....”

Written on: 07/02/2011

You have to go into Pet Insurance with your eyes open. It is really only there for the low probability high cost issues. If you claim for small things expect your premium to go up. The key things are 1) the overall limit, 2) Is it continuous cover? 3) Do they pay up? M&S passed on all of these points: £7,000 cover and ongoing. So when our Dachshund had a prolapsed spinal disk they paid out £3500 with no trouble. Then the following year he did the same thing to his neck and it cost £6700... (read more)

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★★☆☆☆

“We've had our dog insured with M & S since he was pup...”

Written on: 17/01/2011

We've had our dog insured with M & S since he was pup and he is now 5. The monthly cost started at approx £9 per month. He had a claim within the first year for an operation on his leg. They did pay out for this quickly and with no problems. The premium did increase slightly the year after. Since then he has developed allergies and is now on a lifelong treatment. They have always paid out quickly and with no questions asked. However, last years renewal was £80 pm and we have just recieved... (read more)

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★★☆☆☆

“I have been with M&S for years. Last year my...”

Written on: 11/01/2011

I have been with M&S for years. Last year my Miniature Schnauzer had to have treatment/surgery for bladder stones. Have just had my annual renewal for 2011 and I am horrified to see that it has almost doubled in cost from £291 last year to £574 for the forthcoming year! Having been loyal to them for so many years I now have a very elderly dog who no one else would now want to insure. Dilema! (read more)

Guest's Comment

Written on: 06/06/2011

Marks and Spencers a good company but once you have signed on the dotted line expect your annual premiums to rise and rise and rise again especially if your dog has had an accident or claim as they know you cannot go elsewhere with an existing condition and therefore they can write their own cheques for the renewal!!!!!!!!

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★★★★★

“We have had Premier cover for 5 years at what I think...”

Written on: 10/01/2011

We have had Premier cover for 5 years at what I think has been a reasonable price. Last year our dog began acting strangely and this prompted many visits to our local vets and a number of tests/proceedures before being refered to s specialist clinic for a scan. She was found to have a brain tumor and we were refered to Liverpool for another scan and radiotherapy treatment over 12 appointments. I have to say that M&S were brilliant, they kept us informed of the levels of our claim,... (read more)

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★☆☆☆☆

“totally disgusting company, my labrador is getting...”

Written on: 05/01/2011 by joejojo13 (1 review written)

totally disgusting company, my labrador is getting older so i thought i would bite the bullet and go with a "safe" company and stick with it for the rest of his life, i should have never gone with marks and spencer it has been a total pain ever since!
firstly this year i had (2010) to make a claim for a xray and a lump removal ( they thought it coould be the big C but luckly it was only a fatty lump!) i got these two procediures combined to one day so i did not have to get my lil man put to... (read more)

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★★★★☆

“We have been insured with M&S since our dog was a...”

Written on: 18/11/2010

We have been insured with M&S since our dog was a puppy and I have to say this policy has been a godsend. Our dog was diagnosed with a neurological disorder and therefore has to be medicated for life using expensive drugs (on average £60 per month). We were also covered for MRI scans etc which cost in excess of £2000 and several out of hours visits. Our policy has risen from £13.99 to £26.99 over the past four years but I don't think this is unreasonable considering the cost of this... (read more)

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★★☆☆☆

“We have had our dog insured with M&S since he was a...”

Written on: 08/11/2010

We have had our dog insured with M&S since he was a pup. We have claimed in the past and the payments were always made promptly. However in the last two years the excess and premiums have soared and our dog is still only 5 years old.
When we first insured it was £14 a month with no excess, no we have just received a renewal with a premium of £57 with a £70 excess.
Definitely seems a case of a captive audience, I would steer clear and look for a more fair policy as M&S have clearly become... (read more)

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★★★☆☆

“I have read many reviews on this site - & I have mixed...”

Written on: 02/11/2010

I have read many reviews on this site - & I have mixed thoughts.

I have 2 dogs, now 5yrs old, Ive had them since pups, brother & sister, Border collie cross lab ++ ! I have been with M&S for about 4yrs. I've needed to claim for the female, not an ongoing condition, 2 years ago.
My vet dealt with M&S direct & everything went very smoothly. -EXCELLENT.

However - I am aware & very concerned about the premium increases as mine is up for renewal now, & the renewal is approx 27% increase, even... (read more)

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★☆☆☆☆

“Took out highest level of cover with Marks and Spencer...”

Written on: 14/10/2010 by kvin (1 review written)

Took out highest level of cover with Marks and Spencer when my dog was only a few months old (over 5 years ago now). Was reasonably priced at just under £15 per month. Second year increased to £21.99, then when it came to third years renewal lept up to £41 per month, they also changed underwriter from AXA to Royal Sun Alliance and in my opinion thats when it all started going downhill. They changed the terms of the policy, high excess, not as much was covered and all this for DOUBLE what... (read more)

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★☆☆☆☆

“First year i paid just under £300 second year they...”

Written on: 13/10/2010

First year i paid just under £300 second year they wanted almost £600 even though i never claimed a penny or changed anything...This is day time robbery i think, I would never ever ever recommend M&S pet insurance to anyone. You are better off to just save the money and use it when needed. (read more)

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★☆☆☆☆

“The cost of insuring my year old labrador with M&S...”

Written on: 10/10/2010

The cost of insuring my year old labrador with M&S doubled at the end of the first year. I was informed that this was due to the fact that I was given considerable discount for the first year. I do not consider £40 per month to be acceptable for a young healthy dog (no claims). I thought I had cancelled the policy - spoke to M&S as soon as I received the renewal policy but they have just deducted the first payment of the second year from my account. Looking at the paperwork I also... (read more)

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★☆☆☆☆

“Another victim of the "Loan Agreement" clause. 1 month...”

Written on: 07/10/2010

Another victim of the "Loan Agreement" clause. 1 month into a renewed policy we lost our 10 year old dog to cancer. Her age meant she was no longer covered for death by illness. The first operator on the phone had no sensitivity, referred to "disposal costs". Premiums deducted from claim before settlement, was hardly worth pursuing the claim which was for several hundred pounds. Poor attitude from 4 out of 5 customer service operators. Always read the small print is the lesson learnt here.... (read more)

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★★☆☆☆

“I would think twice before recommending this premier...”

Written on: 18/09/2010

I would think twice before recommending this premier insurance. At eight years old my labrador developed arthritis and had a series of x-rays and then anti-inflammatories each month. The yearly premium, which jumped hugely after the dog reached the age of seven years continued to rise until at ten years old, when sadly he had to be put down due to severe pain, was outrageously expensive at £538! I was told this was due to the rise in vet fees for treatment etc. I was quite prepared to pay... (read more)

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★☆☆☆☆

“I have 2 labradors, the youngest is 2 and the older...”

Written on: 31/08/2010

I have 2 labradors, the youngest is 2 and the older one nearly 10. I have just cancelled the insurance with M & S for my younger dog as the costs have just become unacceptable, considering no claims have been made. The cost of insuring the 2 dogs was 900 per year. Have maintained the insurance with M&S for the older dog, but moved the younger one to sainsbury, saving £20 per month even with the higher level of cover. Us pet owners have to walk with our feet to show we won't be ripped off by... (read more)

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★★☆☆☆

“In May 2010 M&S increased our premiums for our 2 year...”

Written on: 28/07/2010

In May 2010 M&S increased our premiums for our 2 year old boxer from £39 p.c.m to £57 p.c.m. A policy renewal notice was never received and the increase in premium was only noticed in July 2010. Upon calling M&S they told us the increase was not specific to our policy and that they were increasing premiums in line with increased vet costs. Incidentially, the increase coincided with the 1st anniversary of the policy, so it appears to us M&S have ramped up the policy after the first... (read more)

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★★★★☆

“I insured my dog with M&S Pet Insurance when she was...”

Written on: 10/07/2010

I insured my dog with M&S Pet Insurance when she was seven in 2005 and was very glad that I did that because she developed a squamous cell carcinoma in her mouth a couple of years later and there was expensive treatment to cover, M&S were great and I have been recommending them ever since. When they changed the underwriters the policy premiums soared but I stayed with them. Now my dog has been referred to the specialist because she has a lump in a different part of her mouth which may or... (read more)

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★☆☆☆☆

“I own 2 dogs had them both insured at one point. One...”

Written on: 22/05/2010

I own 2 dogs had them both insured at one point. One of my dogs has Epilepsy and a neurological disorder. My premiums shot up from £22 per month when the Underwriters were Axa, they then changed, my MONTHLY premium is now £105 per month!! I have taken out a different insurance for my other dog. Yes M & S pay out promptly but recently i called them to ask about Hydrotherapy because of a muscle wasting disease. The rep i spoke to said Yes I am covered, so we paid out for 10 Hydro sessions... (read more)

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★★★★☆

“I work in a vet practice and so have experience of...”

Written on: 10/05/2010

I work in a vet practice and so have experience of dealing with a lot of pet insurance companies. M&S are one of the *better* ones, ie. they don't tend to quibble about paying out.
My own cat just had to go to an emergency clinic over Easter and they have paid up promptly.
The reason I won't give them 5/5 is that they want you to ring their vet advice line before going to an emergency clinic and I think this is wrong- the emergency clinic is in a better position to decide if your pet needs... (read more)

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★☆☆☆☆

“After the death of my pet, my insurer - Marks &...”

Written on: 08/05/2010

After the death of my pet, my insurer - Marks & Spencer Money - deducted the remainder of the premiums for the year from the cheque they sent to cover the euthanasia and cremation expenses. I explicitly phoned them to notify them of the death and asked whether they automatically cancelled the policy. They said yes. That seems to indicate: no more premiums.

Talk about rubbing salt into a wound! I really didn't expect that from Marks & Spencer. I don't recall this happening with other pet... (read more)

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★★★★★

“My labrador is coming up to 4 and has been with them...”

Written on: 21/04/2010 by vickih (1 review written)

My labrador is coming up to 4 and has been with them since a puppy. Thank goodness...he has had everything going. Diagnosed with elbow dysplasia at 5 months, operations and meds a plenty, then house dust mite allergy at 2. Had a massive fit caused by a brain bleed at 3 which has left a weakness down his left hand side. At the end of last year he was diagnosed with cardiomyopathy and is on lots of meds. M and S have been superb throughout with his top level insurance, customer service wise... (read more)

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★★★★★

“HAD AN ASTHMATIC CAT AND THEY WERE BRILLIANT AT THE...”

Written on: 17/04/2010

HAD AN ASTHMATIC CAT AND THEY WERE BRILLIANT AT THE WAY THEY HADLED THE CLAIMS EFFICIENTLY AND THEN SADLY HE DIED. THEY WERE EXTREMELY HELPFUL AND THE CLAIM WAS SETTLED WITHIN A WEEK. HIGHLY RECOMMEND (read more)

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