Sainsburys PetCare Pet Insurance www.sainsburysbank.co.uk Reviews

★★☆☆☆
1.9 / 5
25.5% of users recommend this
  • Customer service

  • Value For Money

Media Gallery for Sainsburys PetCare Pet Insurance www.sainsburysbank.co.uk

Sainsburys-PetCare-Pet-Insu.jpg

Latest Reviews

★☆☆☆☆

“Potentially expensive cost of making a claim”

Written on: 13/05/2013

I'm shocked by the renewal for pet insurance that I have just received for my 5 year old labrador from Sainsburys. I've had my dpg insured with them for a few years and today I've received a renewal notice of £319 with a £75 excess - nothing too shocking there. However, the sting in the tail is that they have introduced an additional cost of 10% of the total cost of vet bills if you make a claim. So, if for example my dog has an injury or illness costing say £5,000 I will have to... (read more)

Report this review
★☆☆☆☆

“BEWARE very high renewals !”

Written on: 05/03/2013

My Cocker Spaniel Dog is only 7 years old, my renewal this year is £803 ! compared with £335 2 years ago. He has long term medical problems which now only require daily tablets & eye drops, but once he reached 7 years old premiums increased way above what is fair. I complained to be told due to my postcode area/ dogs age, breed & that we had made claims in the past the underwriters told them to increase ! Um not happy I thought that is why we have insurance? My Dog' condition would not be... (read more)

Report this review
★★★★★

“The best policy i have ever had.”

Written on: 21/02/2013

my rough collie is reaching 3 years old now. i searched when she was a puppy for pet insurance. companies were going to charge me £35-£40 per month because she is a pedigree breed etc. i came across sainsburys but was having problems putting through details online so i telephoned them. the guy on the other end of the phone told me not to complete it over the phone as the quote would be very high, he told me to do it online as there was a discount as well as a discount with a nectar card so... (read more)

Report this review
★☆☆☆☆

“Sainsbury's pet insurance what a rip off”

Written on: 21/02/2013

What a rip off my premium has gone up over 3yrs from £15 to £30 to £60 and this year they want £126.30 a month what a joke yes I've claimed 4 times but that's just extortionate pet plan's premiums don't go up that much I now can't afford this which means I've no choice but to cancel my policy which also means i won't be able to claim for previouse conditions :((( not happy with them at all also it took me 10 months to get my money back for a claim so I'd recommend NOT going to... (read more)

Report this review
★☆☆☆☆

“Unethical 61% Rise in Premiums”

Written on: 08/02/2013 by martg (1 review written)

My Labrador will be 11 in March and has had a lot of problems during his life. He has been insured with Sainsbury's since being a puppy and each year the premiums have increased a bit higher than I would have expected but I accepted this because of the amount of claims I had made. Last year his premium was £1066. Just had his renewal and they want £1715 a rise of 61%. What will it be next year - £2,500? I am a pensioner and this is having a huge impact. They know I can't go elsewhere and... (read more)

Report this review
★☆☆☆☆

“Absolute rip off, don't try claiming”

Written on: 28/01/2013 by groatgrabber (1 review written)

Our dog Millie was examined by a vet following the discovery of a lump (cyst) on her tail and another found on her chest area. Our dog was booked in for surgery and both lumps removed under general anaesthetic and we were charged a little over £400 for the operation. We completed our claim forms and the vet sent them off on our behalf. About six weeks later we received two cheques from Sainsburys pet insurance both identical for £142 each. Sainsburys had taken two lots of excess at £75... (read more)

Report this review
★★☆☆☆

“50% RISE”

Written on: 08/01/2013 by Cherrysmum

I have never put a claim for my dog but my insurance has doubled! Have gone elsewhere now. Sort it out Sainsburys!!! (read more)

Report this review
★★★★★

“I don't worry about vet bills!”

Written on: 18/12/2012 by Floydster (1 review written)

I have had my staffie insured with Sainsburys since 2004. And during that time we have had to make a few claims for vet bills. From £500 for haematomas in his ears to the very latest one £3,878 for a slip disc . I have never had any hassle, quibbling or delayed time wasting from Sainsburys. Yes, my premiums have gone sky high over the years and now I pay £80 a month which is alot! But for me worth every penny to not to have to worry about my pet and his health. Have you seen how how... (read more)

Report this review
★☆☆☆☆

“5 dats turn a claim around is now 6 weeks and counting”

Written on: 03/12/2012

This company appears to be using delaying tactics in the hope that you will abandon your claim. Having to constantly chase them only to be told that they are waiting for information that has been supplied on more than one instance and that they have on their records anyway. All they have to don is to call me to request the information, but never do and only react (very slowly) when chased. Overall, the most unprofessional insurance company with whom I have ever dealt. Stick to selling... (read more)

Jules1234's Comment

Written on: 10/12/2012

7 weeks for a simple claim, chased 3 times a day for the last 5 weeks. After 3 weeks of chasing they sent the Cheque to my vet when i paid direct, now getting another cheque raised after a further 4 weeks nothing.....Useless....

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Rip-off renewals”

Written on: 23/11/2012

Have been with this company for 5 years and found last years renewal to be high at £23 per month after a little haggling. Received this years renewal for £40 (yes, you read correctly!!!) and no room for haggling. The call handler mentioned an on-going complaint for an ear infection (which I am happy to pay for the ear drops) - needless to say a 75% increase on last year is not acceptable and I shall be looking elsewhere. Thank you Mr Sainsbury - a lost customer. (read more)

Report this review
See next 10 reviews Showing 1 - 10 of 98 Reviews
★★★★★

“Stress free claim with Sainsbury's Pet Insurance!”

Written on: 17/11/2012

My cat Jasper had a blocked urethra. Having been to various vets due to weekend hours, being referred etc. They had to operate and perform a perineal urethrostomy. The overall cost amounted to nearly £3,000. We started to worry if the insurance would pay out but within two weeks of Sainsbury's receiving the various forms we have received four cheques covering the cost minus £75 excess. They have taken the stress out of claiming. We previously had a policy with E&L, claimed for £40 for a... (read more)

Report this review
★☆☆☆☆

“Pet insurance rip off”

Written on: 28/10/2012 by johnlloyd03 (2 reviews written)

Have had pet insurance with Sainsburys for 8 years now worst thing I ever did as they no you get tied in to it as everything your vet says is recorded to them so even if no treatment is given it gets classed as an existing illness so if you change it will not get covered by a new provider. When I took the insurance out it was £99. 8 years on it is £500.gone up £100. a year over the last 3 years alone I have made 2 clams 6 years ago for around £300. They give you discount to hook you in... (read more)

Report this review
★★★★★

“Efficient, no quibble and sympathetic when needed this...”

Written on: 11/10/2012

We had the most beautiful kitten who was 10 months old who got poisoned and died very quickly which was unimaginably heartbreaking. We rang Sainsbury's pet insurance as soon as she was taken to the vets and they advised us what to do, they rang us after she died, helped with the claim forms because we had to use two different vets (one overnight specialist) and they paid everything in full within ten days. Not only that, they cancelled the policy without us asking them to and refunding the... (read more)

Report this review
★☆☆☆☆

“Sainburys joke insurance! ”

Written on: 05/10/2012 by Monkey-boy (1 review written)

Very poor service, I was ripped off. Insurance not worth the paper it's written on. Well where do I start?!! There increased my premium by £7 per mouth after the first year, I rang to ask why but was not given a straight answer! I was advised to go online to take out a new policy which will keep the monthly payments down so this I did. So last year I notice a small wort like lump on my dogs back after taking him to the vets I was advised by the quaified vet that it was nothing to worry... (read more)

Report this review
★☆☆☆☆

“absolutely disgusting”

Written on: 05/10/2012

"Good Afternoon, Due to our policy wording we cannot pay any costs for castration, regardless of whether it is necessary or not. This is a rule set out by our underwriters and we must assess all our claims in line with the policy wording. This is all explained in our policy booklet that is sent out when you first take insurance out. Looking at your policy you pet would have been eligible for death benefit had it came to that as he is in the age bracket" sainsburys pet insurance do not... (read more)

Report this review
★★★★★

“***Hassle free claim***”

Written on: 30/09/2012

Have just had to make a claim for my 4 year old staffy George who whilst playing ruptured a disc in his spine which has left him unable to walk at the moment. The costs so far have reached over £3,400. Sainsburys have settled the claim within 3 weeks with no hassle at all! A few years ago I had to make a much smaller claim for my other dog with More Than and it took them months to pay out and when they did they deducted some money for bits they wouldn't cover! Am very impressed with... (read more)

Report this review
★★★★★

“Fantastic for pets”

Written on: 07/09/2012 by Stanley16

I have three miniature dachshund dogs, to smoothed haired and one wirehaired all three are insured with sainsburys. So far both of my smooth haired have needed back surgery one of them two years ago and one twice this year, May and August this year.On all three occasions the vets bill was in the region of £2600 for each operationSainsburys pet insurance paid out in full for each operation with no argument and each time it has been hassle free.I fully recommend them to anyone who has... (read more)

Report this review
★★★★★

“Fantastic Service”

Written on: 31/05/2012 by GingerTom1989

First of all i feel that people who write reviews on here just have something to complain about.. There is nothing positive at all. I have had nothing but a excellent experience from Sainsburys and i have recommeded them to all my friends and family. Their operators are always professional and friendly, i have made claims with them too and it has always been a quick turn around period. By the sounds of people complaining it seems you didnt read the policy booklet.. So in future do it.. I... (read more)

Report this review
★☆☆☆☆

“Don't touch them if you expect ever to make a claim”

Written on: 02/05/2012 by disgustedcatowner (1 review written)

If I could get away with leaving 0 stars rating I would. I am absolutely appalled at Sainsbury's pet insurance. After making a claim for a condition for my cat, forking out to pay for the complete surgery myself, they have been totally incompetent and unprofessional in their handling of it. They claim to have sent letters and made calls, but then claim that I must have given them the wrong telephone number. They have twice requested the same information from my vets, which has been... (read more)

Report this review
★★★☆☆

“Eventually paid the claim”

Written on: 30/03/2012

We insured our new dog with Sainsburys as we already had our other one insured with them. When he was a puppy he had a couple of "funny turns" and the vet noted on his records that what we had described as "funny turns" as "sounds like fits". Unfortunatley, 3 years later he did suffer several fits and after a lot of expense and souls searching, we eventually (after one severe fit which left him a different dog) we had him put to sleep. On the basis of the vets "sounds like" note... (read more)

Report this review
See next 10 reviews Showing 11 - 20 of 98 Reviews
★☆☆☆☆

“Disgraceful ”

Written on: 15/03/2012 by riggsy1

What I didn't like: Dog diagnosed with life-long condition in January this year, supplied all required paperwork, 6 weeks after submitting claim and going through an awful customer service experience they will not process the claim, they want further paperwork that my vet cannot provide and through no fault of my own they will not process the claim.Whole thing appears to be a con and letters to the obudsman/watchdog will be drafted today. What I did like: Nothing, absolutely... (read more)

Guest's Response to riggsy1's Review

Written on: 18/03/2012

Know how you feel I'm disgusted with them to my pet insurance has gone up from £15 in the first year then to £33 and this year £63 it's an absolute joke my dog had one op last year an 2 X-rays that's it and I still haven't had my claim from them for the X-rays I've been waiting since june for them to pay up an still haven't they keep fobbing me off apparently my checks have been in the post twice then the last call I had with them they are getting it approved by axa, I'm now in debt because of this and I dare'nt claim anymore incase my premiums go up even more next year it's so unfair what their doing, if u go to watch dog please let me know as I will right in too, hope you manage yo resolve this for you pets sake

Reply to this comment
Report this review Read 1 Comment
★★★☆☆

“72% increase in cost to renew annual cover”

Written on: 21/02/2012 by PSFree2 (1 review written)

My dog has been insured with Sainsbury’s for 7 years during which time two separate claims have been made against the policy. One for £129 the second for £382. Both required £125 excess payments in addition to the claim amounts. Both claims were settled quickly. Downside: We have witnessed substantial increases in the annual cost of cover during the 7 years, with this years premium rising by 72% over 2011-2012 levels. Friends who own two dogs of the same breed as mine, both of which... (read more)

Johnlloyd03's Response to PSFree2's Review

Written on: 28/10/2012

yes I have the same this is my 8th year with them first year £99 now £500. over the last 3 years as gone up £100. a year have made no clams over the last 6 years over the life time made 1 clam of around £300.

rip off

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“RIP OFF!!!!”

Written on: 27/01/2012

I took out pet insurance with Sainsburys and my claims were refused on the grounds that my dogs illnesses were pre-existing conditions, which they are not. I was horrified to read all these reviews and now I have the painful task of appealing. How can Sainsburys...a company that the public trust let this happen. I am so angry and appalled. How dare they!!!!! If anyone reads this and has a similar experience write a review! If only to help others steer clear of thieves!!!!! (read more)

Report this review
★★☆☆☆

“Claims Handling is Terrible”

Written on: 05/12/2011 by Molly223a (1 review written)

My dog Molly was diagnosed with a back problem that has required several trips to a Chiropractor. Because the last lot of treatment was a month after they had settled the first bills, despite the fact that I had told them the treatment was ongoing and further bills would follow, they have now returned the receipt asking for a further claim form to be completed. I sent the letter back saying again that it was an ongoing claim and quoting the claim number, but they have still sent the receipt... (read more)

Report this review
★☆☆☆☆

“£1856 premium for Lifelong Customers”

Written on: 14/11/2011

My retired parents have insured their much loved dog Asia with Sainsburys since he was a puppy. Obviously when Asia was young the insurer enjoyed the claim free years but sadly Asia now suffers from Arthritis for which he has an ongoing claim (note with a £125 excess or 15% of the claimed amount). My parents premiums have been rising steadily over the years but this year AXA (Sainsburys provider) have increased their premiums by 37.5% from £112 to £154 A MONTH which now means their... (read more)

Tomkazansky's Comment

Written on: 15/02/2012

Thats about right to be fair sunshine

Reply to this comment

Carolinempearce's Comment

Written on: 15/02/2012

Having worked in insurance for 20 years it is neither right nor fair and certainly sunshine doesn't come into it but thank-you for your input.

Reply to this comment
Report this review Read 2 Comments
★☆☆☆☆

“Waste of time and money”

Written on: 07/10/2011 by terry05 (1 review written)

Changed to Sainsburys pet insurance as I thought I was dealinfg with a reputable company .How wrong can you be .Our pet dog Suki developed a cough and the vet decided it needed Xrays and scans to find problem .All told bill came to just over £600 .As we have to pay the first £200 we claimed just $400 .They did everything to avoid paying saying the vet had not sent in all the correct details /history .Which they had .and now after nearly 3 months they are still refusing to pay .Their people... (read more)

Report this review
★☆☆☆☆

“Rubbish”

Written on: 23/07/2011

I changed to Sainsbury's Pet insurance after seeing the advert on TV. This was in Feb 2011. I have now had to make a claim for Xrays that my dog needed. As far as I am concerned Sainsbury's are doing everything to get out of paying up. They requested medical records which I forwarded, they then stated that she had only had boosters no illness and couldn't understand why and wanted more proof of history when she has never needed a vet or been. They then phoned the rescue centre where we... (read more)

Report this review
★☆☆☆☆

“We insured our dog with Sainsburys pet insurance and...”

Written on: 20/05/2011

We insured our dog with Sainsburys pet insurance and took her to the vet with a bowel problem. The vet identified a lump which may or may not be causing the problem, did an X ray and ultrasound + biopsy could not identify the object and said they needed to operate. They duly operated and recovered a decomposing swab that had been left in by a previous vet. I then attempted to claim the £1300.00 cost from Sainsburys they refused the claim stating that "the cost of any treatment or... (read more)

Porterk's Comment

Written on: 06/11/2011

well maybe they think you should be recovering the money from the vet that left the swab in your pet,i know it's not nice but my dog had a long tern condition and spent tome in the vets on many ocations and i had no trouble,they also gave me money for long term medication that i had to claim every few months.
kim p

Reply to this comment

Guest's Comment

Written on: 27/01/2012

common sense says if you can prove the previous vet left the swab in a living dog, this previous vet is liable to pay the bill .. right ?

Reply to this comment
Report this review Read 2 Comments
★☆☆☆☆

“We Insured our Cocker Spaniel with Saisburys, she then...”

Written on: 23/04/2011

We Insured our Cocker Spaniel with Saisburys, she then developed cystic endometrial hypoplasia pyometra. Our dog had to have a full hysterectomy in order to cure her constant bleeding however saisburys denied our claim saying it was to prevent an illness! This insurance doesn't seem worth the paper it's written on. I would never insure anything with them ever again. I (read more)

Report this review
★☆☆☆☆

“I switched to Sainsburys earlier this year as they...”

Written on: 06/04/2011

I switched to Sainsburys earlier this year as they appeared to be better value for money than my previous insurer. However appearances can be deceptive. I have made three claims for one condition which they took several months to assess and then rejected out of hand citing pre exixting condition, which our vet has stated is not the case. We have asked for a reassessment, supported by a futher vet statement and have been waiting three months for a responce.

Needles to say we will not be... (read more)

Report this review
See next 10 reviews Showing 21 - 30 of 98 Reviews
★☆☆☆☆

“Initial insurance was 126 pounds a year, second year...”

Written on: 05/04/2011

Initial insurance was 126 pounds a year, second year went up to 200 pounds,vet fees given as a reason for rise. I made one claim for 50 pounds, which was promptly paid. The third year renewal jumped to 400 pounds a year.. same reasons given. The policy was cancelled am and now paying 120 pounds with another insurer... shop around every year!! (read more)

Report this review
★☆☆☆☆

“I've been using Sainsburys pet insurance for years,...”

Written on: 01/04/2011

I've been using Sainsburys pet insurance for years, the monthly payments were fairly reasonable until my dog was diagnosed with arthritis. She's on pain relief tablets and non steroidal anti inflamatory drugs, not too expensive. This is now classed as a pre-existing medical condition so i can't contemplate moving to another insurer, which sainsburys obviously know and have now doubled my monthly payments to £66 a month nearly £800 a year! And I cant do a thing about it if i want to stay... (read more)

Report this review
★★★★☆

“Must admit, am slightly puzzled by the reviews. I had...”

Written on: 13/03/2011

Must admit, am slightly puzzled by the reviews. I had 3 cats insured with Sainsbury's. Sadly, lost one only 4 years old due to illness (very quickly from being diagnosed). Sainsbury paid out in full for all emergency treatment plus the cremation. My eldest cat is no longer insured with them though, purely because of the high premium and excess (horrified at the premium, which negated insuring him!), but I am wondering now whether that was the right decision - just in case something awful... (read more)

Report this review
★☆☆☆☆

“I had been paying Sainsburys ins on my springer for 5...”

Written on: 05/03/2011

I had been paying Sainsburys ins on my springer for 5 years when she had a liver problem 11 months ago i have had nothing but problems with the company and the bill has still not been cleared we have now received a letter from the vets collection agency the advisors make promises they dont keep they all seem so nice on the phone be warned dont beleive a word they say and never rely on them calling you back it doesnt happen !!!!! (read more)

Report this review
★☆☆☆☆

“We have been paying Sainsburys Pet Insurance for 15...”

Written on: 02/03/2011

We have been paying Sainsburys Pet Insurance for 15 Years on our cat. We had never made a claim until January this year when after a short illness and treatment our cat died.
All the necessary claim forms were sent off by our vet.
After 4 weeks we received paperwork back from the insurers saying they needed copies of the previous 12 Months Vet visit history. They had not told us that when making the claim. That history was totally irrelevant the only visit prior to this treatment we had... (read more)

Report this review
★★★★★

“I had to claim on our insurance in sept. We had option...”

Written on: 21/02/2011

I had to claim on our insurance in sept. We had option 2 cover. Our dog was treated for one week at her own vets and kept in for three nights then referred to a specialist hospital. We are so glad we had insurance, the veterinary bills came to nearly £4500. Sainsburys paid both Vets direct within a few weeks. We also had to cancel our holiday and they reimbursed us the full cost of our flights. I could'nt fault them. (read more)

Guest's Comment

Written on: 10/07/2011

Do you work for sainsbury's insurance by any chance ?

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Have been paying Sainsbury's pet insurance since I...”

Written on: 14/02/2011

Have been paying Sainsbury's pet insurance since I bought my dog just over 5 years ago. Never missed a payment and never put in a claim.

My dog had to have a tumor removed about 3 weeks ago and the vets submitted my claim form as I had to pay almost £500 up front. Called this morning and Sainsburys claim to not have received the claim forms even though the vets confirmed they had sent it a week and a half ago. I thought 'what a surpise!' Was told that there was no backlog so they've... (read more)

Report this review
★★★★☆

“Have used Sainsbury for 4 yrs. They pay promptly and...”

Written on: 30/01/2011 by nin (1 review written)

Have used Sainsbury for 4 yrs. They pay promptly and also they pay the vet direct so I do not pay anything upfront. The only downside is that fees keep going up every year and is not cheap. (read more)

Report this review
★☆☆☆☆

“They send the claims months after and they might...”

Written on: 06/12/2010

They send the claims months after and they might "forget" about some claims so you need to literally run after them!
(read more)

Report this review
★★☆☆☆

“Until a couple of months ago I was happy with...”

Written on: 04/11/2010

Until a couple of months ago I was happy with Sainsburys. They always paid claims within a week and would write that they were sorry to hear that my dog had been unwell and hoped he was better soon. I got 3 months free cover for 2 years running (i missed a payment and had to take out new cover, before I had ever put in a claim)15 pounds a month was not painful as it covered the cost of his regular medication. After suddenly becoming very ill and being put to sleep,they took a month to pay... (read more)

Report this review
See next 10 reviews Showing 31 - 40 of 98 Reviews
★☆☆☆☆

“We have had an awful experience with sainsburys pet...”

Written on: 10/10/2010

We have had an awful experience with sainsburys pet insurance. They have refused to cover for every illness my dog has encountered. I believe the cover they offer is not fit for purpose. We have been with them 13mths and shall stop monthly payments and move on to someone who will offer better cover. The monthly Premium is a lot of money for no cover. You never know how good an insurance company is until you need to claim. (read more)

Report this review
★☆☆☆☆

“Rubbish. My dog was taken to vets with atrial...”

Written on: 14/09/2010

Rubbish. My dog was taken to vets with atrial fibrillation. had to be refered to cardiologist who diagnosed cardiomyopathy.Devastating news as he has months to live and he is only 6yrs old.The first claim was settled after 3 weeks the second for his meds had 125.00 excess deducted again. I rang and was told as my vet had put his condition down as atrial fib this was a new claim. Dozy fools this is a symptom, I had to get my vet to write a letter stating this was the same condition, which he... (read more)

Report this review
★☆☆☆☆

“Because of a claim my pet insurance has gone up from...”

Written on: 31/08/2010

Because of a claim my pet insurance has gone up from 15 to 24 pounds. What is insurance for! It seems they are trying to recoup what they have paid out. (read more)

Report this review
★☆☆☆☆

“slow to give refunds, they don't come back to your...”

Written on: 18/08/2010

slow to give refunds, they don't come back to your calls or messages, the insurance was double after one year.....I would recommend this to my enemies! (read more)

Report this review
★☆☆☆☆

“I am still waiting for money nearly £4000, this is now...”

Written on: 10/08/2010

I am still waiting for money nearly £4000, this is now over 1 month late. I have had the phone put down on me numerious times, told that I don't even have a claim in process, been told that I don't even have insurance with them. I have been promised the money and yet it still has not arrived, the last conversation is that it has been posted and could be lost. BE WARNED YOU WILL NOT GET FAIR CUSTOMER SERVICE. (read more)

Report this review
★★★★☆

“I bought an 8wk Labrador last year and fortunately...”

Written on: 31/07/2010

I bought an 8wk Labrador last year and fortunately decided to insure him, so I decided to try Sainsburys and took out the life time policy with £75 excess. Six months later he was diagnosed with hip and elbow dysplasia and arthritis! Sainsburys were great,paid out within couple of weeks with no problems and are still paying out because treatment is on going.
Only complaint I have is that my policy has went up by £12 a month on renewal, but I still think it is well worth it. (read more)

Report this review
★☆☆☆☆

“Absolutely rubbish - still waiting a claim after the...”

Written on: 23/07/2010

Absolutely rubbish - still waiting a claim after the death of my dog 6 weeks ago. (read more)

Report this review
★☆☆☆☆

“Same as the above review here. Started the policy 4...”

Written on: 21/07/2010

Same as the above review here. Started the policy 4 years ago on a 4 year old cocker spaniel - £16 was the cost. Now found out the renewal is £35 and change - this is a 33% increase from last year, and I suspect it is as we had 1 claim for a problem (despite only claiming once for about £50 previously).

They should make clear and present that there is a pay structure dependant upon age and most importantly if you have claimed! Not that they should as there is an upper limit anyway per... (read more)

Report this review
★★★★☆

“I insured my dog with Sainsburys for quite a few...”

Written on: 20/07/2010 by Celtic Boy (3 reviews written)

I insured my dog with Sainsburys for quite a few years. He was diagnosed with heart failure and was on medication for over 3 years before he passed away at 14. Sainsbury's paid out quickly on every claim and paid for a number of out of hours emergency appointments without any quibble.

Might be more expensive than some others, and the premiums did double by year 3 of the illness but would happily recommend. (read more)

Report this review
★★★☆☆

“I would have given this insurance 5 stars a few weeks...”

Written on: 30/06/2010

I would have given this insurance 5 stars a few weeks ago. My dog has had a serious very rare condition and Sainsbury's have paid out very promptly which has given us one less thing to worry about.

However, I have just realised something. I could have insured with Petplan or someone else for less.........and they cover for £12,000 per condition per year!
BEWARE Sainsbury's is per condition for life. £7,500 sounds like a lot of money but your pet gets referred to a specialist and trust... (read more)

Report this review
See next 10 reviews Showing 41 - 50 of 98 Reviews
overview