Argos Pet Insurance Reviews - www.argos.co.uk

★★★☆☆
2.5 / 5
195
39% of users recommend this
  • Customer service

  • Value For Money

? Ask our helpful community of experts about this product or company
Argos Pet Insurance www.argos.co.uk - Ask a question now

Media Gallery for Argos Pet Insurance www.argos.co.uk

Argos Pet Insurance www.argos.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“The very best pet insurance. ”

Written on: 06/12/2016 by Izayah1946 (1 review written)

I am no lover of insurance and hate ever making a claim. I bought Argos pet insurance because they offered the broadest and fullest and simplest cover for our new puppy and the staff guided me to the most suitable value for money option and helped with the completion of the application. I never thought we would need to use it but I new vet bills can be hefty. I was confident with the cover I had chosen and this was tested to the full when our pup fractured his hind leg on his first real walk. I… Read Full Review

Report this review
★★★★★

“Excellent customer services”

Written on: 02/12/2016 by Cath831 (1 review written)

My 8 year old dogue de Bordeaux collapsed, we took him to an out of hours vet clinic then he was refered to his own vet. Throughout this the vets were excellent and Argos insurance took care of everything so I could concentrate on Dougans recovery. Thank you Argosinsurance x… Read Full Review

Report this review
★★★★★

“Insurance claim ”

Written on: 30/11/2016

Argos pet insurance is simple to use and settled my claim very quickly. You can download the claims form which makes things much easier and saves time. I got an email updating me on the progress of my claim. I would highly recommend Argos pet insurance… Read Full Review

Report this review
★★★★★

“recent claim for my Yorkie”

Written on: 29/11/2016 by 834martinp (1 review written)

for the second time in 3 years , I have had to claim for cruciate ligament injuries to my Yorkshire Terrier, Millie. On both occasions, I made one call to Argos Pet Insurance claim team to advise them of what had happened and heard nothing more until payment was received in my bank account 2 days after the vets paperwork had arrived at the claims office. The staff I spoke to were Informative, friendly, and sympathetic, even offering advice from a veterinary surgeon who works from the office… Read Full Review

Report this review
★★★★★

“Invaluable ”

Written on: 27/11/2016

I have been with Argos for many years and wouldn't go to anyone else. Staff are very caring and dealt with queries straight away. I always recommend them and they pay out very quickly normally within 2 weeks. Brilliant support. However I do wish I have purchased the higher level if cover… Read Full Review

Report this review
★☆☆☆☆

“80% jump in premiums”

Written on: 25/11/2016

Despite not making a claim in the past 12 months, my new renewal rate jumped 80% from last year. My cat is getting older and I would expect to pay more, just not this more - they were no use when I rang to query this - they just said it was because the cat was getting older (which she has been for the past 12 years and no great increases until now) and perhaps added a little for vets' bills inflation. Sadly they had no power to negotiate - just suggested raising the excess to bring the price… Read Full Review

Report this review
★★★★☆

“my experience using argos pet insurance”

Written on: 23/11/2016 by YuremJohnson1965 (1 review written)

i was overall very pleased with the service i recieved, but was not happy about paying two excesses and will have to pay a excess on every claim as my pet has a on going condition. also the premium was increased before i had any settlement. but argos pet insurance were very prompt in settling my initial claim… Read Full Review

Report this review
★★★★★

“Excellent service”

Written on: 23/11/2016 by Susan1001 (1 review written)

I have had pet insurance with Argos for the past six years, since we had our dog. I have never, thankfully, had to make a claim before this. My dog developed a lump on the top of his rear left leg, and needed the lump to be removed and tested. So, I made the claim through Argos via the telephone. The adviser I spoke to was very reassuring, and gave simple details of the claim process. The form was sent out to me, and the vet filled in his part, and I filled in mine very easily and sent it back… Read Full Review

Report this review
★★★★★

“First pet claim”

Written on: 22/11/2016 by SnowyG (1 review written)

First ever claim which was dealt with throughout by Argos staff in a professional and friendly manner. Payment was made in excellent time and we had first class service. Wouldnt hesitate in recommending Argos for pet insurance… Read Full Review

Report this review
★★★★★

“Caring, Fast, Efficient”

Written on: 22/11/2016

I have had Argos Pet Insurance for my pet a number of years now. When I did need to make a claim I found my first port of call to be caring, sympathetic and efficient in taking my details. The only downside was I had to pay my vet upfront for his services and the fee was costly. However, I'm not sure if this was my vet or whether Argos doesn't pay out until the final bill?. When I did claim the final amount it was dealt with very quickly and without any fuss. I hope Argos, now that I have made… Read Full Review

Report this review
★★★★☆

“No fuss claiming”

Written on: 22/11/2016 by Danburite (1 review written)

I just submitted my claim via the vets surgery I use. After a short period of time I received a letter to say the payment would be in the bank within a few days. No complaints from me!… Read Full Review

Report this review
★★★★★

“Absolutely recommended - so glad we used them!”

Written on: 17/11/2016 by DayamiRobertson (1 review written)

My partner insisted that we get insurance as soon as we got our first of two dogs. I duly went down the route of comparing what was on offer and Which? rated Argos the best in 2012. Their Platinum cover was a lot cheaper than others for more cover, so went with it. We then got a second dog & added her on. When our first puppy was less then a year old, she had a liver shunt problem and need a lot of vet care, a £2500 operation and ongoing treatment. This was all completely covered by Argos Pet… Read Full Review

Report this review
★★★★★

“VERY EFFICIENT”

Written on: 17/11/2016 by Abdullahg479 (1 review written)

Would highly recommend this pet insurance, after claim was submitted, payment was very quickly credited to my account… Read Full Review

Report this review
★★★★☆

“c laims”

Written on: 17/11/2016 by 10Monahan (1 review written)

am very pleased withe speed and efficiency of argos claims process. however the one downside is the cost of the insurance which i feel to be a bit high compared to my previous insurer who decided to leave the market. admittingly i have 2 elderly cats when argos took them on and i thank them for also insuring cats over 8/9 years old… Read Full Review

Report this review
★★★★★

“Excellent service and would highly recommend”

Written on: 13/11/2016 by Finchjv109 (1 review written)

Staff were very helpful when telephoned and claim form immediately sent out. When Bo's treatment completed the claim was settled very quickly. Would strongly recommend Argos Pet insurance. … Read Full Review

Report this review
★★★★★

“Fantastic service”

Written on: 11/11/2016 by Maxey9611 (1 review written)

Fantastic level of cover. Very easy to contact. Very easy to claim. Very helpful and kind on the phone. I printed the forms off. Completed first page and my vet completed the rest. I received an email confirming my forms had been received and then payment very quickly after. … Read Full Review

Report this review
★★★★★

“Very good ”

Written on: 09/11/2016 by Wisbird (1 review written)

Argos are really good at their job very helpful quick response it's very good you can phone first for help they don't mind helping and the claim was very fast I liked the idea they text me to say they had recieved the claim then only 4days later it was settled up… Read Full Review

Report this review
★★★★★

“Unfortunately I have had to claim twice, recently, for...”

Written on: 08/11/2016 by Reese50 (1 review written)

Unfortunately I have had to claim twice, recently, for my dog Ceba. On both occasions my claims have been dealt with very quickly and with no problems. The staff that I have spoken to on the telephone have always been polite and very helpful.. I find the premiums are very good and the cover excellent. I have no hesitation in recommending Argos Pet Insurance… Read Full Review

Report this review
★★★★☆

“Hassle free pet insurance”

Written on: 08/11/2016 by 1964Cullen (1 review written)

My 7 month old Welsh Collie developed Osteochondritis dessecans in his left shoulder which required surgery. I discussed the situation with Vetphone prior to the operation and was reassured to find that Argos Pet Insurance were happy for the veterinary surgeon to proceed. After the operation I was sent an email by Argos to say that the vet's invoice was in their possession and I received a cheque payment within the week. … Read Full Review

Report this review
★★☆☆☆

“Took far to long to complete the claim”

Written on: 06/11/2016 by Giao207 (1 review written)

The staff were great but the process of the claim was terrible from start to finish - no updates, just letters saying we need more information from the vet even though the vet had given all data for my cat and had no more information to give - numerous phone calls with the same information being given... took 3 months before they decided to pay - only a small claim too. I would have understood if it were a claim for hundreds or thousands of pounds. On a positive note the money was paid… Read Full Review

Report this review
overview