Argos Pet Insurance Reviews - www.argos.co.uk

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★★☆☆☆
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Argos Pet Insurance www.argos.co.uk

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Latest Reviews

★★★★★

“New Puppy claim”

Written on: 21/07/2014

Always wary regarding pet claims.I have used other providers over the years ( 15 ) only ever made one claim which resulted in a very protracted tedious settlement. However; since having another dog I decided to try Argos after researching many providers. I am happy to say I find Argos Pet Insurance extremely efficient, payment was made without any issues… Read Full Review

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★★★★☆

“Ideal for cats”

Written on: 12/06/2014

We'd been with Argos for two years and whilst the premium went up the 2nd it was hardly worth a shouting about (about a tenner for the year, I think). We made two claims - one when our little cat Holly got wet cement on her feet and legs which needed to be cleaned up (plus medicines to counteract any she may have ingested during grooming) and the 2nd claim was when she was unfortunately knocked down by a car and passed away. Each claim was handled well plus I was refunded the difference as she… Read Full Review

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★☆☆☆☆

“Very Bad For Your Financial Health!”

Written on: 27/05/2014 by Betinabahumba (2 reviews written)

Do not use this company to insure your pet! My dog has been insured by them for 6 years. Initially the cost was around £20 per month. In 2010 my dog chipped his elbow, this was handled well, I had no complaints. In 2012 the underwriters changed. My policy charge was doubled!!!!! I was stuck, I had made a claim and to change insurance would mean no cover for his legs. Now, 2 years later they want to charge £62 per month, yet cannot explain 1) Why the huge increase other than vets bills are… Read Full Review

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Remada's Response to Betinabahumba's Review

Written on: 18/06/2014

same here! since being taken over by RSA went from £15 to £60 per month

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★☆☆☆☆

“Horrendous renewal prices! ”

Written on: 03/03/2014 by Diya250 (1 review written)

We first got pet insurance for our dog in July 2008. We went with Argos as this was the best price at the time. Unfortunately nearly six years on we are so disappointed and clearly made the wrong choice. We originally paid £28 per month, this has gone up every year since. We have just received our renewal notice and they are expecting us to pay £116 a month. When I phoned to discuss this further I was told this was due to my dogs age, breed and our post code. Disgraceful! I would highly… Read Full Review

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Pollyg40's Comment

Written on: 21/03/2014

I agree with this, my pet insurance had gone from £35 per month when I started the policy 3 years ago to £75.00 per month being charged today. The reasons given were exactly the same as the above reviewer. I have never claimed on my insurance but you get nothing for this or for being a loyal customer. Trouble is everywhere else seems to be as bad.

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★★★★★

“Caring and considerate”

Written on: 03/03/2014 by barb101 (1 review written)

I unfortunately lost my lovely little Jack Russell due to a vey destructive tumour. During the 2 months from diagnosis to her death I had some contact with members of the customer service team and cannot praise them enough. They were patient and understanding explaining processes to me at a time when I was feeling somewhat vulnerable. All claims were processed speedily and I was kept informed at all times of payments made both by text and through the post. I would have preferred the personal… Read Full Review

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★☆☆☆☆

“Extortionate prices”

Written on: 13/02/2014

When I first got Argos dog insurance it was cheap (~£9). It went up bit by bit till it got to ~£40 a month. After that renewal, the quote doubled to ~£80, which is ridiculous. I have had my dog for 7 years and I have only claimed 3 times and this years renewal is £101 a month. It is a joke. One excuse for the high premiums was that his breed were prone to skin problems. My dog has not had a single skin problem… Read Full Review

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★★★☆☆

“Auto renewal madness”

Written on: 04/01/2014 by Bennytwochins (1 review written)

At first the policy was great, great cover (gold package) at a great price, as low as £79 to start back in 2008. Successfully claimed for a foot injury to the tune of £1340 , no quibble just paid out and dog got better. However, the auto renewal is ludicrous. I've this morning received the renewal price for the policy which is a whopping £342!!!!!! Needless to say I'm cancelling it, to add insult to injury I've only just realised I didn't check the price year to year and the insurance… Read Full Review

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★☆☆☆☆

“Rip-off Excesses”

Written on: 06/12/2013 by Cluedo (1 review written)

My GSD had treatment in November 3rd last year for an ear condition and I paid the bill minus a £65 excess. She needed the vet again this year so I spoke to Argos who confirmed that she was still covered and if I saw the vet before the one year cutoff then there would be no more excess to pay. I took my dog to the vet in September. She went back again for a check-up on November 12th. The policy was renewed automatically on November 11th. The claim went in and today I got a cheque minus… Read Full Review

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★☆☆☆☆

“Price of Pet Insurance increased by £8 a month on renewal”

Written on: 05/12/2013 by 2010guest (1 review written)

Received my Dog Insurance renewal yesterday and it has increased by £8 a month. My dog is just 3 years old and is microchipped, tagged and spayed and in 3 years has only been to the vet for being spayed and vaccinations… Read Full Review

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★☆☆☆☆

“Price hikes”

Written on: 16/10/2013 by MoneySaverNotts (1 review written)

When I got my quote from Argos last year I was really impressed, I got a great level of cover for only £5.80 a month. Really competitive prices. I just got my renewal quote and Argos want £16.22 a month for slightly less cover. I went on a price comparison tool and got a quote of £11.52 for the same amount of cover. I am so confused! I have a lovely new quote though from Animal Friends for even more cover than Argos are offering. I would like to add that I have never claimed whilst with… Read Full Review

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★★☆☆☆

“After 1 year no entitled to claim”

Written on: 12/10/2013

We has to been over 1 year with them. We paid every single month 6 pounds for our cat. About 2 months ago, she's missing. Today I called for 0845 number and I heard I need to proof how much I spend for her and how much I spend for looking after her. How? Should I keep all bills for food and sand? Should I print bill how much propably I spend for looking after? 10 pence for printed page, 6 pound for calling for 0845 number, 80 for over 1 year policy... She didn't been microchiped. She never… Read Full Review

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★☆☆☆☆

“CLEVER WEE SCAM MEN THAT COULD BE GOOD”

Written on: 10/10/2013 by dogowner111 (1 review written)

Very similar to below.(DATED 30/09/13) Got renewal quote through and it was £150 more expensive than last year. My dog is 2, never had any health issues. The level of cover they give is good but the price hike is not. I put my details into their online site and found a massive difference from the renewal quote. The issue you have here is that they don't cover you for the 1st ten days of a new policy even though you were with them. You cant over come this by taking out the new policy 11 days… Read Full Review

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★☆☆☆☆

“Highly expensive”

Written on: 30/09/2013

Have been with argos insurance for my dog for 7 years, just received a new quote from them it is 3 times the price from last year and haven't claimed. Even though they say you can take insurance out for pets of any age be careful of the cost. Rang to cancel they didn't have a reasonable motive for the sky high increase, being a loyal customer counts for nothing. Found majority of other insurance companies a lot less than half their price… Read Full Review

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★☆☆☆☆

“Renewal madness”

Written on: 19/09/2013

I cancelled my pet insurance policies over a year ago which was acknowledged by Argos. Last month I received renewal notices which I queried and was reassured by customer services that this was an oversight and that i would receive no more letters. Now I have just received two more letters from them citing direct debit changes to the non existant policies???? Is escape possible?… Read Full Review

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★★★☆☆

“Premium went up almost 300% in 3 years ”

Written on: 18/09/2013

I had to be fair. The claim I had to make were treated straight away and payed without any problem. My dog does not have any ongoing condition but my premium went from £26 to £38 to £51 in three years. Unfortunately I had to cancel the policy becasue I cannot imagine how much it will be in 5 years? They are just going our of proportions... Shame!… Read Full Review

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★☆☆☆☆

“Outrageous”

Written on: 16/09/2013

I was going to cancel my insurance with Argos as each year the price has gone up and up and I hadn't claimed but then I was informed the price could go down from £35 a month to £22 a month, so I decided to stay. I then informed them of a change of address from Northamptonshire to Middlesex and suddenly it was increased to £45 a month so I have cancelled it. How it can go up to more than double the price I just don't know but it is disgusting… Read Full Review

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★★★★★

“Yet again argos have impressed me”

Written on: 10/09/2013 by Donnado (1 review written)

My dog belle was very unwell I took her to the vets for the required treatment plan I was shocked how much it cost me but once I put my claim in within one week I received the money back. This had reduced my stress as I was very concerned for my dog and was unsure how I could cope with extra vets bills. Once again a big thank you to argos I will never go with any insurance company the customer service is great and I have never been disappointed… Read Full Review

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★★★★★

“Fantastic!”

Written on: 07/09/2013

I had only been with Argos insurance for two months when my chihuahua puppy broke her leg. My local vets did X-rays but cld not fix the break to referred her to specialists in Newmarket. She was in hospital for a week, had two operations and physiotherapy. The bill for both vets combined came just short of £4000. This happened two weeks ago and I've have just received a letter from Argos pet insurance saying the cheques have been sent out. No hassle, no fuss. Also when I called them for… Read Full Review

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★★★★★

“So far so good!”

Written on: 07/08/2013 by EveRuby (1 review written)

So far I can't fault them. I clocked up a huge bill recently when my beloved cat had ongoing treatment for various illnesses and an injured leg. I claimed via Argos before about 18 months ago for some xrays she needed and the claim was settled no problems, however after reading so many negative reviews and poor customer service I was really worried that they would try wriggle out of this claim. I didn't need to worry at all, when I first rushed my cat into the vets they contacted Argos direct… Read Full Review

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★☆☆☆☆

“Avoid”

Written on: 24/07/2013

Argos Pet Insurance The insurance for my 4 yr old dog is now almost the same as for my 11 yr old dog who is with Pet Plan. My 11 yr old has ongoing medical costs, my 4 yr old has none and I have never submitted a claim! When my policy started it was £17/mt, it then increased to £34/mt when RSA took over the following year - I only accepted this as I may have needed to make a claim but didn't. This year they are trying to charge me £46/mt! So over the 3 years my payments have increased… Read Full Review

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