Argos Pet Insurance Reviews - www.argos.co.uk

★★★☆☆
2.6 / 5
208
42% of users recommend this
  • Customer service

  • Value For Money

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Argos Pet Insurance www.argos.co.uk

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Latest Reviews

★★★★★

“Multi Pets Policy”

Written on: 20/01/2017 by AndreaAllister (1 review written)

We have 3 dogs Snoop Dog, Ozzy & Milo with Argos Pet Insurance, Argos are a professional multi dog pet insurance company that give you true value for your moey. The people you speak to on the phone guide you through any claim or enquiry with patience and knowledge to make you feel less pressured and a calming wellbeing that your claim is being delt with and is speedily expedited. Thank goodness for ARGOS… Read Full Review

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★☆☆☆☆

“Outstanding claim”

Written on: 18/01/2017 by AL1235 (1 review written)

Not happy with the claims process. I submitted a claim for our puppy who had juvenile cullulitus. The claim was declined due to Argos saying it was a pre existing condition which was totally untrue. It transpires that treatment from the vet a few months prior to the claim being submitted was enough for the claim to be denied. The earlier claim was for a minor skin complaint which was totally unrelated. The claim remains outstanding and has not been settled… Read Full Review

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★★★★★

“First class”

Written on: 17/01/2017 by Jinxybell (1 review written)

I have had Argos premium pet insurance for a number of years now and would highly recommend this policy. I have never had any problems with claims over the years. My cat has a long term problem and will always be on medication so I need to claim quite afew times in one year. My claim is always dealt with quickly and efficiently. Definitely recommend… Read Full Review

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★★★★★

“Excellent service”

Written on: 10/01/2017 by 55Carter (1 review written)

I received an excellent and professional service with a very prompt payment to our vet as requested… Read Full Review

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★★★★★

“excelent service”

Written on: 06/01/2017 by catrionaearl (1 review written)

I needed to put in a claim for my dog as he had painful legs and was diagnosed with cruciate ligament damage in both back knees I rang Argos straight away to ask if he was covered and the lady I spoke to could not have been nicer she seemed to genuinely care about my dog and assured me that my insurance policy which is platinum would cover his treatment .my claim was settled quickly directly to the Vetinary practice as it was a substantial amount .the… Read Full Review

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★☆☆☆☆

“Don't buy Argos Pet Insurance”

Written on: 04/01/2017 by KimberlyWallace460 (1 review written)

When I bought this insurance a few years it was great value for money. Over the last 2 years my insurance has increased by £140 per year. (An average of £12 a month increase). When I phoned to find out why my monthly premiums had gone up by £12 when I hadn't claimed they told me it was because other people claimed and the cost had to be passed on to everyone. The following year it went up by another £140. I phoned again and got told the same thing. I am now paying monthly instalments… Read Full Review

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★★★★☆

“claim for little dogs operation”

Written on: 30/12/2016 by Mileye401 (1 review written)

The vet thought that my little dog may have swallowed a foreign object and so had to operate quickly after xray proved inconclusive. happily nothing found. The vets said they would deal directly with the insurance company which they did but only in so far as they completed the form and sent it off..... I was expected to pay the very large bill up front and then claim back, please check with your vet. id hate anyone else to be in the same position I was just before Xmas and £800 down. the vets… Read Full Review

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★★★★☆

“Fast to pay out and dealt directly with our vet”

Written on: 28/12/2016 by jemmaknights (1 review written)

As the title... no complaints! Fast to pay out and easy to deal with… Read Full Review

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★★★★☆

“Recent claim”

Written on: 24/12/2016 by Chrissar (1 review written)

I recently made a claim on my pet insurance for my dog Molly, who had injured her dew claw and was receiving treatment from my vets. I spoke to the help line vet nurse, who was very helpful, sympathetic and efficient. she listened and advised me. On my third visit to the vets I put in a claim form, within a day or so, I had a text updating me on claim receipt and policy and within a few days received settlement payment. I have never made a claim before and was so impressed with how friendly… Read Full Review

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★★★★★

“Recent pet claim”

Written on: 23/12/2016 by Nathaniel338 (1 review written)

Excellent service from Argos. The claim was settled very quickly and the vets received the cheque quickly. Very impressed. Thank you… Read Full Review

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★★★★★

“A superb stressless service ”

Written on: 21/12/2016 by Grahame181 (1 review written)

Argos Pet Insurance are simple brilliant. For every claim I have had to make with them it has been stress free and simple. I receive the cheques in full within weeks of making a claim without issue. This service has taken the stress out of a unfortunate incident out dog was involved in. We are now on the road to recovery and my confidence in Argos Pet Insurance is as high as can be. Thank you for the brilliant service and support… Read Full Review

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★★★★☆

“Excellent response and Service.”

Written on: 21/12/2016 by Omarroo (1 review written)

Our beloved two year old Basset hound was diagnosed with an ongoing condition which needs modular treatment on an annuial basis. To date the claim we have submitted has been sorted in a matter of days… Read Full Review

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★★★★★

“Outstanding service”

Written on: 19/12/2016 by Miller353 (1 review written)

I can highly recommend this company. I was so worried about my dog but when I called the customer service team they where so helpful and understanding. The lady I spoke to was sympathetic and referred to him by his name which I thought made it more personal. The claim went through so quick and easy. I was very impressed with how soon I received the payment. We are considering getting another dog and I won't be going elsewhere for my insurance needs… Read Full Review

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★★★★★

“The very best pet insurance. ”

Written on: 06/12/2016 by Izayah1946 (1 review written)

I am no lover of insurance and hate ever making a claim. I bought Argos pet insurance because they offered the broadest and fullest and simplest cover for our new puppy and the staff guided me to the most suitable value for money option and helped with the completion of the application. I never thought we would need to use it but I new vet bills can be hefty. I was confident with the cover I had chosen and this was tested to the full when our pup fractured his hind leg on his first real walk. I… Read Full Review

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★★★★★

“Excellent customer services”

Written on: 02/12/2016 by Cath831 (1 review written)

My 8 year old dogue de Bordeaux collapsed, we took him to an out of hours vet clinic then he was refered to his own vet. Throughout this the vets were excellent and Argos insurance took care of everything so I could concentrate on Dougans recovery. Thank you Argosinsurance x… Read Full Review

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★★★★★

“Insurance claim ”

Written on: 30/11/2016

Argos pet insurance is simple to use and settled my claim very quickly. You can download the claims form which makes things much easier and saves time. I got an email updating me on the progress of my claim. I would highly recommend Argos pet insurance… Read Full Review

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★★★★★

“recent claim for my Yorkie”

Written on: 29/11/2016 by 834martinp (1 review written)

for the second time in 3 years , I have had to claim for cruciate ligament injuries to my Yorkshire Terrier, Millie. On both occasions, I made one call to Argos Pet Insurance claim team to advise them of what had happened and heard nothing more until payment was received in my bank account 2 days after the vets paperwork had arrived at the claims office. The staff I spoke to were Informative, friendly, and sympathetic, even offering advice from a veterinary surgeon who works from the office… Read Full Review

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★★★★★

“Invaluable ”

Written on: 27/11/2016

I have been with Argos for many years and wouldn't go to anyone else. Staff are very caring and dealt with queries straight away. I always recommend them and they pay out very quickly normally within 2 weeks. Brilliant support. However I do wish I have purchased the higher level if cover… Read Full Review

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★☆☆☆☆

“80% jump in premiums”

Written on: 25/11/2016

Despite not making a claim in the past 12 months, my new renewal rate jumped 80% from last year. My cat is getting older and I would expect to pay more, just not this more - they were no use when I rang to query this - they just said it was because the cat was getting older (which she has been for the past 12 years and no great increases until now) and perhaps added a little for vets' bills inflation. Sadly they had no power to negotiate - just suggested raising the excess to bring the price… Read Full Review

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★★★★☆

“my experience using argos pet insurance”

Written on: 23/11/2016 by YuremJohnson1965 (1 review written)

i was overall very pleased with the service i recieved, but was not happy about paying two excesses and will have to pay a excess on every claim as my pet has a on going condition. also the premium was increased before i had any settlement. but argos pet insurance were very prompt in settling my initial claim… Read Full Review

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