argos pet insurance reviews | Watch This Item.

Average Ratings
Customer service6.4/10 Based on 12 ratings
Value for Money6.2/10
Reviewer Rating6.2/10
Overall Rating6.5/10 Based on 16 ratings
64% Recommended9 out of 14 Reviews
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14- Argos Pet Insurance Reviews

  • Full review by
    Wetherby Pond
    on 1st Jul 2009


    User Rating : 1
    Respect : 0

    Bad Points: Poor administration and misguided advice.

    General comments: I moved to Argos pet insurance last year, unfortunately I had to have my dog put to sleep in February of this year, Argos told me to submit a claim for his treatment prior to his death, treatment was £120, less £60 excess. I then received a letter asking for the rest of the years premium £240, despite them telling me to submit a claim. Needless to say this would have left out of pocket so I cancelled the claim. I received an apology and a £10 gift voucher. However I received a letter this Saturday (27/06/09) still demanding the £240. I spoke to their credit department on Saturday and was told it was an oversight and received a cursory apology. I also sent an e-mail to their customer services on the same day, but they have not had the decency to reply as of yet
    Wetherby Pond's review and ratings     | 150 words

  • Review by
    Letig
    on 25th Jun 2009


    User Rating : 8
    Respect : 0

    We have claimed numerous times for our Great Dane as he has been diagnosed with hip displasia and also have been poorly few times. Argos pay out really quickly (1 - 2 weeks), no questions asked.
    Letig's full review     | 56 words

  • Review by
    JShaw
    on 27th Feb 2009


    User Rating : 10
    Respect : 0

    We took insurance out for our kitten and 6 months later our kitten was hit by a car. He had a broken pelvis along with other minor injuries. We had to use an emergency vet and then he was transferred to our own vet. We had to put two claims in for this. I cannot praise Argos Pet Insurance enough. They paid out the full amount (minus excess) with great speed! They were helpful and straight forward on the phone too. We spent a great deal of time choosing our insurance, our vet wanted us to ...
    JShaw's full review     | 145 words

  • Review by
    debsmastifs
    on 31st Jan 2009


    User Rating : 8
    Respect : 0

    I have been insured with Argos Pet Insurance about 3 years now had a few claims plus death benefit claims very good prompt payers .would recommend them.
    debsmastifs's full review     | 29 words

  • Review by
    tanyaparker01
    on 15th Jan 2009


    User Rating : 0
    Respect : 0

    We choose the Gold Plan with Argos Pet Insurance, all looked good and we were happy with them. Then totally unexpectedly on 4th December our darling puppy of 6 months tragically died from anaphylactic shock from the anesthetic, when going in for a routine operation (the death is not linked to the surgery as this had not yet started and she had only just gone under). A couple of days later we contacted Argos about this and wanted to claim on the death of a pet due to an accident Section 3 we want ...
    tanyaparker01's full review     | 235 words | 1 comment added.

  • Review by
    Guest.
    on 6th Dec 2008


    User Rating : 10
    Respect : 0

    Cat had optional blood test before dental surgery (recommended by Vet as he is 10 years old). Showed low blood count, so few more tests and re-tests needed. All costs paid (including initial, optional test) except dental surgery (which I knew wasn't covered) and £60 that I have to pay towards any claim. Better than I expected!
    Guest's full review     | 74 words

  • Review by
    ljackson
    on 21st Nov 2008


    User Rating : 1
    Respect : 0

    I renewed my policy with Argos Pet insurance a month before my little dog died of a condition she had been treated for for 3 months. What I didnt realise was that you have to continue paying the full premiums until the next renewal date in the event of your pet dying whilst a claim is in. If I had known that I would not have renewed my insurance and paid the vet direct. As it is Argos have taken 10 months of premiums from the vets and now I owe the vet the money they thought was coming from the ...
    ljackson's full review     | 104 words

  • Review by
    Guest.
    on 11th Nov 2008


    User Rating : 0
    Respect : 0

    Argos have just increased the monthly cost of my dogs from less than £20 a month each to £75 a month for one dog and nearly £50 a month each for the other two dogs! I have not had any claims on this insurance for two years so this is shocking!
    Guest's full review     | 60 words

  • Review by
    tomroly
    on 30th Sep 2008


    User Rating : 0
    Respect : 0

    I was pleased to get platinum cover last year for £8 per month. I was prepared for a rise this year as it was a special offer. However I was not prepared to go from £8 up to £22!
    tomroly's full review     | 41 words

  • Review by
    GINGAIR
    on 7th Jul 2008


    User Rating : 9
    Respect : 0

    Thoroughly recommend Argos Pet Insurance - glad we moved from Pet Plan, who became unaffordable following constant yearly increases and higher excess's etc.
    GINGAIR's full review     | 49 words

  • Review by
    Guest.
    on 26th Feb 2008


    User Rating : 10
    Respect : 0

    Very easy to deal with. Polite friendly people, that you can understand, on the other end of the phone. Best value for money we found so we took one out for the dog and a linked one for the cat.
    Guest's full review     | 82 words

  • Review by
    jewelsthemonkey
    on 6th Dec 2007


    User Rating : 10
    Respect : 0

    We have two policies with Argos pet insurance and we have yet to be disappointed. Our puppy required two eye surgeries only months after we got home (so only months after our policy began.) Argos sent the large sums of settlement to us within two weeks of receiving the claim. No quibble.I called to find out what would happen to our premiums and I was told they would remain the same until the following year only because prices only increase with inflation. Policy prices do not increase based on c ...
    jewelsthemonkey's full review     | 135 words

  • Review by
    tcdunlop
    on 26th Feb 2007


    User Rating : 10
    Respect : +1

    Argos pet insurance has been brilliant. We have made three claims and never had any hassle. One of our claims was very expensive, nearing £2000. We received our refund cheque promptly and with no quibble. Unfortunately our dog died as a result of his illness and Argos, true to their word, paid the death benefit. I will use them again and can recommend them highly.
    tcdunlop's full review     | 64 words

  • Review by
    seorocks Rank: Corporal
    on 11th Dec 2006


    User Rating : 10
    Respect : +1

    When we needed the insurance, because my cat had an operation which cost us £800 plus other tests, Argos Pet Insurance dealt with our vet and completed all the necessary work. It was a great service indeed!
    seorocks's full review     | 43 words


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