Lloyds TSB Pet Insurance Reviews

Click here if this is your business
★☆☆☆☆
1.3 / 5
From 9 reviews
11% of users recommend this
Click here if this is your business
  • Customer service

  • Value For Money

? Ask our helpful community of experts about this product or company
Lloyds TSB Pet Insurance - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

Latest Reviews

★☆☆☆☆

“Lloyds Pet Healthcare policy ”

Written on: 01/01/2011

Lloyds Pet Healthcare policy

I chose this policy some years ago because of Lloyds 'Lifelong Protection' promise, ie I believed that Lloyds would not refuse to insure my dog when he reached a particular age. As my dog aged it became clear this was meaningless and 'Lifelong Protection' does not correspond to any normal English usage of the term. Technically Lloyds did not refuse to renew but they were only prepared to do so at an unrealistic and prohibitively expensive premium. This bore… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“AVOID LLOYDS TSB PET INSURANCE!! I've been insuring my...”

Written on: 02/09/2010

AVOID LLOYDS TSB PET INSURANCE!! I've been insuring my dog with Lloyds since I got her at 10 weeks old 10 years ago. The first claim of £183 was when she was around 9 months and I ended up getting £183 (£233 minus the excess) for a skin biopsy and some antibiotics. "Great" I thought, as they settled the claim immediately.

HOWEVER, 3 years on I got a renewal through and decided to look around and found that they were actually offering it £40 cheaper online. So I called them and asked them… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“I have been with Lloyds Pet Insurance for 5 years (the...”

Written on: 16/07/2010

I have been with Lloyds Pet Insurance for 5 years (the age of my cat).I have just realised the policy has doubled in price since last year, I have never made a claim and when I queried it I was told all policies have increased due to there being a new underwriter. I cancelled my policy immediately - most definitely not good value… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Will always try and get out of paying a claim. Watch...”

Written on: 28/06/2010

Will always try and get out of paying a claim. Watch your renewal quote sky rocket if you do. They know they can charge what they like if you have an animal with an existing illness because no other insurance company will cover you. I've just had the Financial Ombusmen intervene successfully on my behalf. I would never insure with them again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“ i cancelled 2 pet insurances with them in nov 2009...”

Written on: 24/01/2010

i cancelled 2 pet insurances with them in nov 2009 months later they are still asking for money i have spent 4 hrs on the phone trying to trace the persons name on the letter they keep sending but that has been impossible i have spoken to 4 different persons on the phone they all say we know you cancelled in nov and this will be the end of the matter but these letters for money keep arriving i will never use lloyds insurance again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Totally disgusted at Lloyds TSB in handling our claim,...”

Written on: 29/12/2009 by TRINITY 303 (1 review written)

Totally disgusted at Lloyds TSB in handling our claim, their attitude was appaling they would only pay £90 on a claim for over £800, after we complained their attitude was basically 'you signed the policy-live with it'. They say the condition was related to a previous condition, when infact his condition...what ever it was, has never been named or confirmed.
This was our one and only claim for our dog in 12 years and now to put the boot in fully the renewal has come through with a 70%… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“I have been with Lloyds Pet Insurance for many years...”

Written on: 09/09/2009

I have been with Lloyds Pet Insurance for many years and have never had a problen until recently. My monthly premium has increased slightly each year due to my dog getting older and claims that have been made, which is fair and you would expect that. However, my dog has turned 12 this year and my premium has gone from £283 a year to £698 a year, thats from £23 a month to £58 a month. Like most people I never bothered to check the premiums, my fault entirely but you dont expect an increase of… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“My cat developed a health problem sometime after the...”

Written on: 17/01/2009

My cat developed a health problem sometime after the policy was taken out. It will be an ongoing health issue for him. The first claim was made and paid with no problem in January 07. When he had another bad time at the end of 2008 I claimed again. This condition is not listed as an exclusion on the certificate but they will not pay out for the second claim as it is the same condition as paid for before and it seems each condition is only covered for 12 months… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“I have found the cost of Lloyds TSB Pet Insurance to...”

Written on: 17/12/2007 by poppyred1971 (2 reviews written)

I have found the cost of Lloyds TSB Pet Insurance to be fair as my cat is quite old. I have claimed only once and there were no problems, it is only now that I have found a problem as the vets that deal with my cat have just doubled my bill to £431.00, is now refusing to just accept the excess I have to pay the full amount and claim back and it could go double again, this is causing me a lot of distress as I just do not have the money and have had to borrow this until the insurance company pay… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview