Lloyds TSB Pet Insurance Reviews

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1.8 stars
Average rating for this product is: 1.8 out of 5

From 0 ratings and 3 reviews

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Average Ratings for Lloyds TSB Pet Insurance

  • Customer service2.3 stars
  • Value for Money1.7 stars
  • Overall rating1.8 stars

3 Reviews For Lloyds TSB Pet Insurance

  • Guest 9th Sep 2009

    Reviewer rating: 2 stars


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    I have been with Lloyds Pet Insurance for many years and have never had a problen until recently. My monthly premium has increased slightly each year due to my dog getting older and claims that have been made, which is fair and you would expect that. However, my dog has turned 12 this year and my premium has gone from £283 a year to £698 a year, thats from £23 a month to £58 a month. Like most people I never bothered to check the premiums, my fault entirely but you dont expect an increase of more than double. On contacting them they just said that they were due for a price increase blaming it on the underwriters. They know they have me as there aren't many insurance companies that will insure a 12yr old dog with ongoing health problems. Would recommend them for younger animals but be prepared for large price hikes when the animals get old.

  • Guest 17th Jan 2009

    Reviewer rating: 0.5 stars


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    My cat developed a health problem sometime after the policy was taken out. It will be an ongoing health issue for him. The first claim was made and paid with no problem in January 07. When he had another bad time at the end of 2008 I claimed again. This condition is not listed as an exclusion on the certificate but they will not pay out for the second claim as it is the same condition as paid for before and it seems each condition is only covered for 12 months.

  • poppyred1971 Rank: Corporal 17th Dec 2007

    Reviewer rating: 3 stars


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    I have found the cost of Lloyds TSB Pet Insurance to be fair as my cat is quite old. I have claimed only once and there were no problems, it is only now that I have found a problem as the vets that deal with my cat have just doubled my bill to £431.00, is now refusing to just accept the excess I have to pay the full amount and claim back and it could go double again, this is causing me a lot of distress as I just do not have the money and have had to borrow this until the insurance company ...