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Average Ratings
Customer service4/10 Based on 1 rating
Value for Money6/10
Overall rating1.5/10
0% Recommended0 out of 2 Reviews
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2- AXA Pet Insurance Reviews

  • Full review by
    mattr
    on 25th Oct 2006


    User Rating : 0
    Respect : 0

    Good Points: Generally polite customer service when you get through

    Bad Points: Excessive (8 weeks+) time (and still waiting) for claim settlement Phone number for customer service frequently engaged Many times told that 'system was down' and could I phone back tomorrow. Told multiple times claim would be fast tracked, but it wasn't. Told once that claim had been settled but a subsequent phone call when the check didn't arrive confirmed that the claim was still pending!

    General comments: I have wasted countless hours chasing up my claim. I am still waiting for money on a perfectly valid claim. I paid AXA Pet Insurance consistently and on time. When it comes to claiming money back, they have delayed paying out for as long as possible.
    mattr's review and ratings
    | 118 words

  • Review by
    doubledobe Rank: Lance Corporal
    on 24th May 2006


    User Rating : 3
    Respect : 0

    AXA have reconfigured their pet insurance, increasing the vet fees limit to £7000 and removing the 15% excess, but I think a 320% premium hike is totally excessive.
    doubledobe's full review
    | 76 words


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AXA - Pet insurance | Dog and cat insurance
Pet insurance from AXA Insurance for your dog or cat, providing pet insurance cover for vet's fees and lots more ... AXA Pet Insurance - Pet Insurance for dog or cat insurance.

www.axapet.co.uk
Pet Insurance - Text Policy Details
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AXA - Pet Insurance - First Aid - Stings
First Aid Guide for Dogs and Cats from AXA Insurance, providing pet insurance cover for vet's fees and lots more...

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First Aid Guide for Dogs and Cats from AXA Insurance, providing pet insurance cover for vet's fees and lots more...

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Dog Healthcare Guide from AXA Insurance, providing pet insurance cover for vet's fees and lots more...

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AXA - Pet Insurance - Dog Healthcare Guide - Separation
Dog Healthcare Guide from AXA Insurance, providing pet insurance cover for vet's fees and lots more...

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