Animal Friends Pet Insurance Reviews - www.animalfriends.co.uk

★★★★☆
4.3 / 5
3112
86% of users recommend this
  • Customer service

  • Value For Money

Media Gallery for Animal Friends Pet Insurance - www.animalfriends.co.uk

Animal Friends Pet Insurance - www.animalfriends.co.uk
Animal Friends Pet Insurance - www.animalfriends.co.uk

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Latest Reviews

★★★★★

“Reliable and simple.”

Written on: 29/03/2017 by KasonVaughn (1 review written)

There are good options of cover, reasonably priced, claims have been dealt with quickly and in full (minus the access) and I have been notified by email or by post. … Read Full Review

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★★★★☆

“Great service”

Written on: 29/03/2017 by Baldwin176 (1 review written)

Dealt with smoothly and efficiently… Read Full Review

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★★★★★

“Claiming is so easy”

Written on: 28/03/2017

My Labrador ran into a branch and split the white of her Eye. We took her to the Vets who charged us a small fee and then arranged for her to go to their specialist the following day. I rang Animals friends for advice and was told how to download a claim form. They vets kept her for an eye op. The receptionist asked me how much excess I paid (£99) from which she then deducted the fee charged the previous day and charged me the difference. She even had a claim form so I didnt need one. The… Read Full Review

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★★★★★

“No hassle for the smallest of claims!!”

Written on: 28/03/2017 by TyOss (1 review written)

We have Animal Friends Pet insurance for the second year now, to cover our retire Greyhound, and he developed a small corn on from pad. The vets said it will need to be removed and duly was, the claim was only for circa £340 and AF paid up very quickly to my account! Great service from them… Read Full Review

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★★★★★

“Only when you claim do you know how good an insurer is.”

Written on: 28/03/2017 by Mattingly199 (1 review written)

Recently had to make a claim after my dog injured his foot and got an infection in his nail bed. Down loaded the claim form, filled my bit in then left it with the vet. Got an email soon after to say claim was successful and money was in my account a few days later. So easy I couldn't believe it… Read Full Review

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★★★★★

“Easy, peasy, process ”

Written on: 28/03/2017 by Havenk36 (1 review written)

I had forgotten who my dog was insured with, and when I phoned animal friends, the team could not of been better. I got through to the customer service team member who could not of been more helpful. They went through my account details and what my dog was covered for, also when the renewal would be of the insurance and if the claim I was Maui g would be covered. It's the level of service you expect but rarely ever get. As it's a stressful time for anyone in that situation, it was made easy… Read Full Review

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★★★★★

“Cant fault service whrn dealing with my claun on my dog ”

Written on: 28/03/2017 by Thomsonay9 (1 review written)

First class service from start to finish and free my time to look after my dog instead of worrying about getting her fixed from her accident and worrying where am I going to get the money for her but that was sorted by another phone call and that put my mind at ease and all I had to do wad look after my pet and the very first time u had to ever claim for one of my pet… Read Full Review

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★★★★★

“Fantastic service ”

Written on: 28/03/2017 by canoldy-cymru (1 review written)

Fantastic service friendly staff who actually care and have the time to talk to you a fantastic service, that when you need it works quickly and effectively simple internet sign up with just a few simple clicks of the mouse should you need to make a claim its just as easy friendly people on the other end of the phone ran me through the process in a few minutes once i had the form filled in its a simple as give it the the vet with the fee for the access and its all taken care of from… Read Full Review

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★★★★★

“having never had a dog before I was recommended to...”

Written on: 27/03/2017 by jaspebrown1 (1 review written)

having never had a dog before I was recommended to insure with animal friends. My dog got a bad stomach and I had to visit the vets quite a few times, tablets, injections, anti - biotics. The vets filled in all the forms, all I did was sign and the money was sent back to me within 3 weeks. Very impressive. I was worried - because I had claimed my premium would rocket, but it didn't. So I am very happy - thanks animal friends… Read Full Review

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★★★★★

“Geat service”

Written on: 27/03/2017 by CharlieChewsMum (1 review written)

Now in the second year with Animal Friends for my furry baby Charlie, a golden Labrador who unfortunately suffers from arthritis, his regular claims for medication and hydrotherapy are paid with no fuss and minimal delays. I have recommended the company to a number of friends and colleagues… Read Full Review

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★★★★★

“Excellent service so far! ”

Written on: 27/03/2017 by JaylonPennington89 (1 review written)

My Cavalier has had a few health problems and some are on-going. Animal friends have insured her since birth. As expected my premiums have increased each year and they have always been very fair with my claims. My Cav is now over 5 and I hope they will continue to support us. The only problem I have is the 90 days time limit on claims so I have to monitor them closely because my Vet takes more than 2 weeks to process the forms before I can post them. AF require the forms with them within the… Read Full Review

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★★★★★

“First Class”

Written on: 27/03/2017 by Ramos341 (1 review written)

I have had to claim twice and both claims were managed in a friendly manner with no fuss. Perfect… Read Full Review

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★★★★★

“Recent Claim”

Written on: 27/03/2017 by ElianaLee (1 review written)

Very pleased with how quick and efficiently my claim was dealt with ,not having to worry about the vet bill makes it a lot easier. I have recommended Animal Friends to all my friends… Read Full Review

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★★★★★

“Visit to vet”

Written on: 27/03/2017 by ImaniFowler (1 review written)

Having made a claim for a veterinary visit the payment arrived promptly with no fuss and bother. A good efficient service… Read Full Review

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★★★★★

“Thankul”

Written on: 27/03/2017 by CameronBurgess (1 review written)

My pet Rosie became ill quite unexpectedly. With the quick response from my vet she had to undergo two operations immediately. Animal Friends insurance covered my bill and I am so grateful for that. Now Rosie is well, happy and looking forward to a long, happy and healthy future. Thankyou… Read Full Review

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★★★★★

“ Swift and Troublefree”

Written on: 26/03/2017 by DavidandJane2 (1 review written)

Very straightforward system with absolutely no problems or issues: just exactly what most of us would hope for in an insurer… Read Full Review

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★★★★★

“NEW POLICY - NO QUIBBLE PAYOUT!”

Written on: 26/03/2017 by Kehoexm199 (1 review written)

We took out a policy for our Cavapoo Charlie and within a couple of weeks he unfortunately had an accident. We placed our claim and it was paid within a few day! Brilliant… Read Full Review

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★★★★★

“Claim”

Written on: 26/03/2017 by 424Holt (1 review written)

Good service, polite on the phone, paid into my vets account no problem. Excellent… Read Full Review

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★★★★★

“I would like say how very quick my pets insurance...”

Written on: 25/03/2017 by Juliannex487 (1 review written)

I would like say how very quick my pets insurance claim was paid, I would also like to recommend Animal Friends Pet Insurance to anyone… Read Full Review

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★★★★★

“Hassle free claim”

Written on: 24/03/2017 by AlanHarper (1 review written)

Claiming was so straight forward all I had to do was give my policy details to my vet and sign the paperwork!! Excellent service x… Read Full Review

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