Animal Friends Pet Insurance Reviews - www.animalfriends.co.uk

★★★★☆
4.4 / 5
3498
87.4% of users recommend this
  • Customer service

  • Value For Money

Media Gallery for Animal Friends Pet Insurance - www.animalfriends.co.uk

Animal Friends Pet Insurance - www.animalfriends.co.uk
Animal Friends Pet Insurance - www.animalfriends.co.uk

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Latest Reviews

★★★★★

“Animal Friends Insurance is our reliable friend!”

Written on: 23/07/2017 by SergeyMovcan (1 review written)

I am very grateful to the Animal Friends Pet Insurance for their concern about my favorite cat Garfield! Only thanks to this care, he is healthy and happy!… Read Full Review

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★★★★★

“Always there for you ”

Written on: 23/07/2017 by Bauerag292 (1 review written)

This company has continually looked after us, doesn't matter if it is a hayseed, tumour, kidney infection or holistic treatments. The claims team are knowledgeable and friendly and you know that you are getting the best service… Read Full Review

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★★★★★

“The best pet insurance ever”

Written on: 23/07/2017 by DonaldEmery411 (1 review written)

Throughout the years I have never rated pet insurance products too highly.then,i was given a puppy and thought I would try something different. Tragically,my little dog had really bad health problems from the start and then was attacked and nearly killed by another dog. When your pet is suffering, you feel so powerless.I am so grateful to animal friends,at each of these bad times they have stepped up and helped me every step of the way.they are easy to Contact and have always paid my… Read Full Review

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★★★★★

“Excellent prompt reimbursement”

Written on: 23/07/2017 by Mark156 (1 review written)

Really swift reimbursement after my dog needed X-rays… Read Full Review

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★★★★★

“Great Pet Insurance”

Written on: 23/07/2017 by SusanOgden365 (1 review written)

I found Animal Friends Pet Insurance excellent. This is the first time I have made a claim with them. I downloaded a claim form which was straightforward and my claim was dealt with fairly quickly… Read Full Review

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★★★★★

“Claim paid with no problems or queries whatsoever.”

Written on: 23/07/2017

Claim paid with no problems or queries whatsoever… Read Full Review

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★★★★★

“No hassle at all ”

Written on: 22/07/2017 by NinaRen (1 review written)

Animal Friends have always provided an amazing trustworthy service that I would not hesitate to recommend. After a testing year with my boxer dog's health all his procedures have been re-imbursed by the faultless service of Animal Friends making the process less stressful and traumatic. He is now through all procedures and I will always continue to use Animal Friends for peace of mind… Read Full Review

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★★★★★

“Excellent ”

Written on: 21/07/2017 by Allengq96 (1 review written)

Our cat had a problem recently with his bladder and had to have an emergency operation to save his life, we were worried about the vet bills but had no need to worry, forms filled in and money was back in our bank within days of the claim going in. A second ongoing claim had to be made a few weeks later when the cat had similar problems and again the claim went in and payment back to our bank was quick with no hassle. We have a mid range policy which covers our cat for life with 4K payment… Read Full Review

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★★★★★

“Great Insurance”

Written on: 21/07/2017 by garyshack (1 review written)

Payment in bank within a few days. Very happy, thank you. I will certainly recommend you to fellow dog owners. The process was very simple and quick… Read Full Review

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★★★★★

“Thank you so much for looking after my Bengal boy!”

Written on: 21/07/2017 by Benji101 (1 review written)

My cat developed a bad abscess after a bite and resulted in a bad infection. I filled out the relevant forms and Animal Friends payed out fast and efficiently! I highly recommend Animal Friends to anyone who wants a peace of mind pet policy at the best affordable prices!… Read Full Review

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★★★★★

“Fantastic service”

Written on: 21/07/2017 by KaleighDuncan (1 review written)

Our vets sent off the claim form to receive direct payment. They were paid very quickly. We are very pleased with the service. We have already recommended Animal Friends to friends & family… Read Full Review

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★★★★★

“Would definitely recommend!”

Written on: 21/07/2017 by Woodcraft6 (1 review written)

We had only just insured our first ever dog with Animal Friends, after being recommended by family, and sadly she fractured her growth plate. She needed two operations and pinned. Once the vets had sent off the relevant paperwork your company dealt with the claim quickly and efficiently and full payment paid straight into our bank account… Read Full Review

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★★★★★

“Laxtation petaula ”

Written on: 21/07/2017 by Cuddlesbennett (1 review written)

Fantastic service provided by Animals after we had made a claim for our dog operation on his leg… Read Full Review

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★☆☆☆☆

“Read between the lines”

Written on: 21/07/2017 by Lewis-Altzu18 (1 review written)

This company aren't the best by any means - Every time I make a claim the premium goes up and although it appears on the surface you are rewarded for having more than one pet insured with them you aren't. I had 3 pets insured with them (now only 2 sadly) It's pointless changing now as both my cats are probably getting into the higher premium bracket amyway. My beloved dog died recently and I believe I had never had to make a claim for him. However, I did as I was asked and sent the bills as… Read Full Review

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★★★★☆

“Reasonably priced and fair policy. Had to claim for...”

Written on: 20/07/2017 by Aileen300 (1 review written)

Reasonably priced and fair policy. Had to claim for the first time recently and it was a pretty straightforward process. The only improvement would be having the ability to submit everything online rather than having to post hard copies. The person I spoke to on the help desk was great at talking me through what I needed to do and the claim was paid without any complications. Overall am very happy… Read Full Review

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★★★★★

“Quick payment”

Written on: 20/07/2017 by Childers37 (1 review written)

My dog got injured after tangling with a barbed wire fence. He needed a lot of stitches and it was quite expensive. Animal Friends paid the claim quickly and without any quibbles - even though we'd only been with them for a couple of months. Payment was done quickly as well. Very good service… Read Full Review

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★★★★★

“outstanding service”

Written on: 19/07/2017 by AndresRalston (1 review written)

After a recent claim I have to say this was the fastest and most professional service I have ever received. Very pleased would definitely recommend. Wouldn't go with anyone else… Read Full Review

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★★★★★

“High Praise, Excellent Service”

Written on: 17/07/2017 by Estherj (1 review written)

Animal friends, well what can I say I can’t praise them highly enough, and shout it from the rooftops I do. Last year my dog (wirehaired dachshund) had a rash on his tummy, tried a couple of things with the vet and she decided that we should have a biopsy taken. The worst case scenario happened and results showed he had cancer and this had spread across his chest and stomach. I called Animal Friends and explained the situation. They were extremely helpful and their kind words really helped me… Read Full Review

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★★★★☆

“Quick efficient service”

Written on: 17/07/2017 by Aldo304 (1 review written)

Very efficient service bill was paid in full without any discussion or dispute which is such a relief during the stress of a sick pet… Read Full Review

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★★★★★

“Fast assessment and payment ”

Written on: 16/07/2017 by 1960Wheeler (1 review written)

Quick and easy claim procedure. We had an ongoing costly claim and was able to make arrangements to pay the vet directly which took the pressure off of us financially. A few odd costs weren't covered by the policy for example injection admin fee, I'm not sure how the vets would give the medications otherwise or whether the vets need to not surcharge this service but include it within the medication fee. Regardless the bulk of the bill was cleared leaving for us to pay around £20 plus the… Read Full Review

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