Animal Friends Pet Insurance Reviews - www.animalfriends.org.uk

★★★★☆
4.1 / 5
1696
81% of users recommend this
  • Customer service

  • Value For Money

Media Gallery for Animal Friends Pet Insurance - www.animalfriends.org.uk

Animal Friends Pet Insurance - www.animalfriends.org.uk
Animal Friends Pet Insurance - www.animalfriends.org.uk

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Latest Reviews

★★★★★

“Yes I was very greatfull to Animal friends”

Written on: 29/08/2015 by 247Cruz (1 review written)

I took Elly to the vets and was seen asap and had her treatment now she is bouncing all over me . THANKS ANIMAL FRIENDS… Read Full Review

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★★★★☆

“Looking after my dog”

Written on: 29/08/2015 by 282McPherson (1 review written)

Animal Friends handled my claim promptly and paid the vet directly which was very helpful… Read Full Review

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★★★★★

“brilliant service no questions asked and very helpful ”

Written on: 29/08/2015 by mlGorman1966 (1 review written)

Loved all the help offered and very understanding and I have and will carry on recommending this insurance to friends and family as they are very helpful… Read Full Review

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★★★☆☆

“sign up review”

Written on: 28/08/2015 by tlDonovan229 (1 review written)

really easy to use, the only thing that let it down is the ability to add more than one animal at a time. I had to sign up for one animal, then repeat the process for the second… Read Full Review

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★★★★★

“Great price for 2 old boys!!”

Written on: 28/08/2015 by Angelinev442 (1 review written)

My 2 dogs are 10 and 9 years old. It's been difficult to find a decent priced insurance that we felt happy with. Animal Friends have given us peace of mind that our pets are covered for what ever the next year throws at us. And being able to complete the forms online is a big help… Read Full Review

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★★★★★

“Excellent service”

Written on: 27/08/2015 by Bigowl (1 review written)

Have been with Animal friends for several years and the service has always been excellent I have had to make three claims for my border terrier over the last couple of years and these have been dealt with promptly and efficently would highly recommend… Read Full Review

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★★★★★

“Swift, sympathetic and helpful”

Written on: 27/08/2015 by ZoieShields498 (1 review written)

I was extremely pleased with the swift, helpful service received. I did have to wait quite a while on the telephone on my initial call but then requested the call back on my subsequent call, which was received within 10 minutes. Payment options were good and payment was received very quickly. All in all I am pleased I changed to Animal Friends for my pet insurance… Read Full Review

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★★★★★

“Excellent service ”

Written on: 27/08/2015 by Asiaf139 (1 review written)

to be honest I did read bad reviews on this company but they was offering a great deal and price and thought what there hell. My dog got sick quickly and needed emergency op the vet bill was getting higher and higher I set up a direct claim and my vets received payment straight away. My only moan I have is the excess to a little bit high and there was so things that they never paid for but I guess I'm just happy I wasn't left to pay thousands… Read Full Review

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★★★★★

“Great response and service when my cat was injured”

Written on: 27/08/2015 by suestuddy (1 review written)

Animal Friends dealt with a large claim quickly and with no quibbles. I was stressed as a result of my cat getting hit by a car so not having to worry about the vet bill was a big help. Definitely pay recommend Animal Friends… Read Full Review

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★★★☆☆

“Did not write or email or call to explain claim...”

Written on: 27/08/2015 by Afas1976 (1 review written)

Did not write or email or call to explain claim settlement breakdown… Read Full Review

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★★★★★

“Amazing and very quick But I would prefer to have the...”

Written on: 27/08/2015 by ltParker481 (1 review written)

Amazing and very quick But I would prefer to have the policy send to me in paper form… Read Full Review

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★★★★☆

“happy with my choice”

Written on: 27/08/2015 by Olive162 (1 review written)

thank you Animal Friends...now my darling B is safely insured… Read Full Review

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★★★★★

“Highly Recommend ”

Written on: 26/08/2015 by alPreston156 (1 review written)

We have used animal friends before and were so impressed with the service we received when our cat died earlier this year we had no doubts on using this service again the communication, contact & quick resolution of payments was outstanding I have recommended to colleagues at work who are considering changing they're policies on renewal after them seeing how we were dealt with also after our cats death we received a lovely card & letter which was so kind we loved our cat so much a now feel we… Read Full Review

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★★★★★

“Fast, easy and well priced”

Written on: 26/08/2015 by Adair205 (1 review written)

Purchasing pet insurance can be a bit difficult but Animal Friends show you all the different policy prices in one clear and easy to read box, with the ability to click on each price and find out what is covered. Good price, easy to use website and the knowledge that Animal Friends have won awards all made buying pet insurance much better than other companies I have tried… Read Full Review

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★★★★☆

“Good puppy insurance”

Written on: 26/08/2015 by AugustusMcLeod284 (1 review written)

Very happy about the level of service I received. Very good cover and it appears to say it will last the length of the dog's life. There was a mistake on my puppy's date of birth when I received the documents but this was quickly rectified. I just wish the excess was lower as most vet treatments seem to be around the £100 mark therefore I end up paying for the treatment… Read Full Review

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★★★★☆

“Pet Insurance”

Written on: 26/08/2015 by Cindy189 (1 review written)

The prodering porcess over the phone as fine and helpful, but I still have not received any paperwork as yet… Read Full Review

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★★★★★

“Really simple and affordable”

Written on: 25/08/2015 by JamesCoventry (1 review written)

Having been subject to AXA withdrawing from the pet insurance market I needed to find equivalent cover. Animal Friends provided this at an even lower cost and it was so easy to purchase the policy. Hope if I ever need to claim the process will be as simple!… Read Full Review

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★★★★★

“Staffie x lover”

Written on: 25/08/2015 by Wondernetty (1 review written)

Excellent service! Very efficient unlike a very well known insurer. There were a couple of issues with my rescue dog but they were dealt with promptly and I was contacted when they said I would be. I can thoroughly recommend them!… Read Full Review

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★★★★★

“Excellent Insurance”

Written on: 25/08/2015 by Grant94 (1 review written)

Excellent insurance, great value for money. Great service with a worthwhile cause. I feel reassured that my dog would receive the best service should he need it, and the advice and support from Animal Friends is fantastic… Read Full Review

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★★★★☆

“Happy with the online service.”

Written on: 24/08/2015 by lou7396 (1 review written)

After reviewing numerous other insurance providers, I came across Animal Friends. The quotes were very reasonable and the online process of application was fairly simple to follow. Id recommend this to others considering using this service… Read Full Review

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