Animal Friends Pet Insurance Reviews - www.animalfriends.co.uk

★★★★☆
4.4 / 5
3697
87.9% of users recommend this
  • Customer service

  • Value For Money

Media Gallery for Animal Friends Pet Insurance - www.animalfriends.co.uk

Animal Friends Pet Insurance - www.animalfriends.co.uk
Animal Friends Pet Insurance - www.animalfriends.co.uk

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Latest Reviews

★★★★★

“Fast hassle free straightforward claim ”

Written on: 25/09/2017 by Hoppervt464 (1 review written)

Straightforward claim they dealt with it in minutes. All I have to do pay my excess and all done. I already recommended them to my friends which they getting a policy. Glad we chosen the life time policy as recommended as is a real peace of mind. You never know when u gonna use it. Simply excellent value for money. … Read Full Review

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★★★★☆

“Very pleased”

Written on: 24/09/2017 by Sheaww254 (1 review written)

Very happy with the service I received… Read Full Review

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★★★★★

“Clear procedures and good service”

Written on: 24/09/2017 by Dylant474 (1 review written)

More than happy with the service provided by Animal Friends!… Read Full Review

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★★★★★

“Fast and Efficient”

Written on: 23/09/2017 by MacDonald227 (1 review written)

My dog required expensive emergency surgery. The claim form was easy to download and complete my section and the vet completed the rest. Payment was made directly to the vet meaning I did no have any outgoing to recoup (apart fro my excess). Payment was made promptly after the claim… Read Full Review

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★★★★★

“Great insurer”

Written on: 23/09/2017 by KoltonMcIntosh216 (1 review written)

Very pleased with Animal friends, paid out on 2 of my claims without any problem… Read Full Review

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★★★★★

“7yrs experience”

Written on: 23/09/2017 by muHaynes88 (1 review written)

We joined animals friends 7 years ago and our pet developed a life time illness and the insurance company have been excellent with prompt payment and helpful service,.have recommended to a friend who has taken out a policy… Read Full Review

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★★★★★

“Efficient as Ever”

Written on: 23/09/2017 by AmiyaKemp41 (1 review written)

Simple process, excellent premium cost and all the cover necessary. Theres nothing not to like about the Animal Friends Pet Insurance package. I wouldn't hesitate to recommend and - when the time comes - to buy another policy for future pets… Read Full Review

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★★★★★

“Very pleased with the response we had. we had an...”

Written on: 23/09/2017 by 244MacGregor (1 review written)

Very pleased with the response we had. we had an unexpected couple of over night stays for our golden retriever who was very poorly, needing rehydration medication for a severe gastric problem. With the anxiety of her being so unwell plus the pressures of a holiday imminent, it was such a relief to discover that the vets themselves were familiar with the forms and infact completed them for us. Payment was carefully worked out and although not quite everything was covered it was very fair and… Read Full Review

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★★★★★

“Great service overall”

Written on: 23/09/2017 by 407McGarry (1 review written)

I can't fault it. The claim has been dealt with quickly and hustle free. I received my money back within 2 weeks from submitting the claim. Which is superb. I will happily stay with Animal Friends for a long time!… Read Full Review

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★★★★★

“My pet insurance”

Written on: 22/09/2017 by ronram (1 review written)

Really pleased how easy and quickly it was to claim for my dogs operation. It was easy to fill in the forms and post them. Within a couple of weeks the money was repaid into my bank account..thankyou… Read Full Review

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★★★★★

“Excellent service!”

Written on: 22/09/2017 by Riceir160 (1 review written)

Recently claimed for dew claw injury and consequent nail removal ,dressings etc and follow- up vet check up. Dealt with very promptly - in fact my quickest ever settled pet insurance claim! Congratulations Animal Friends- will definitely recommend you to friends and people I meet out dog-walking! Many thanks… Read Full Review

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★★★★★

“Insurance Claim for Cat”

Written on: 21/09/2017 by Gingerfry (1 review written)

Unfortunately my cat suddenly got seriously ill with a blocked bladder. We were faced with a relatively big bill which I paid up front. The vet then filled in all of the insurance paperwork and sent it off and within a couple of weeks I received my money back from Animal Friends, no questions asked. The last thing you want to worry about is money when your pet is ill, and luckily I didn't have to. My claim was dealt with easily and swiftly. I'd never had to claim before so I was really pleased… Read Full Review

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★★★★★

“So easy to deal with”

Written on: 21/09/2017 by Casey90 (1 review written)

When your pet is poorly it's stressful enough but animal friends have been there without any pressure for me… Read Full Review

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★★★★★

“Excellent service”

Written on: 21/09/2017 by BrennenWade479 (1 review written)

Have both my puppies insured with animal friends had to put a claim in for one puppies who has a bad ear infection animal friends where great talked use through the clam form and what we were covered for. Payment was quick and easy and straight into my bank with no problem. Excellent services… Read Full Review

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★★★★★

“TOP DOG SERVICE”

Written on: 21/09/2017 by Murdock256 (1 review written)

While away on holiday in Greece our dog Paddy was taken ill at the kennels. Pet friends were amazing. They dealt with the vets for us and made everything that needed to be done, was. We returned as soon as possible to the UK. To find all treatment had been carried out without delay. The bill was paid immediately. Fantastic. Have recommended to family and friends.well done !!… Read Full Review

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★★★★★

“Very quick no quibble payout. Everything very simple,...”

Written on: 20/09/2017 by Carly7 (1 review written)

Very quick no quibble payout. Everything very simple, no extra stress at an already stressful time… Read Full Review

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★★★★★

“Brilliant quick service”

Written on: 19/09/2017 by 53Smith (1 review written)

I was amazed how quickly it was dealt with and money was paid into the bank customer service very good and website easy to access any information needed. Never had pet insurance before but would recommend Animal Friends to anyone… Read Full Review

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★★★★★

“Did what it said”

Written on: 18/09/2017 by Norwoodvq33 (1 review written)

My dog needed xrays to confirm elbow dysplasia. I filled in insurance forms, including medication he was prescribed and was refunded the full amount, very quickly. I was emailed prior to let me know in advance. All very straightforward. I didn't experience anything negative… Read Full Review

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★★★★★

“Excellent prompt service”

Written on: 18/09/2017 by Keshawn189 (1 review written)

I arranged for my vet to receive direct payment which came promptly… Read Full Review

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★★★★★

“Brilliant service”

Written on: 18/09/2017 by AnyaWright338 (1 review written)

Took less than a week to sort out claim brilliant service… Read Full Review

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