Animal Friends Pet Insurance Reviews - www.animalfriends.org.uk

★★★★☆
4.1 / 5
1585
79.8% of users recommend this
  • Customer service

  • Value For Money

Media Gallery for Animal Friends Pet Insurance - www.animalfriends.org.uk

Animal Friends Pet Insurance - www.animalfriends.org.uk
Animal Friends Pet Insurance - www.animalfriends.org.uk

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Latest Reviews

★★★★★

“bambi is better now”

Written on: 01/08/2015 by roblynda1 (1 review written)

Dog was taken to emergency vets and after blood test found to have lactoacidosis. On drip overnight to rebalance salts and back to normal after a few days. Claim sorted without complications. Very grateful for fast, worry free settlement of vets bill… Read Full Review

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★★★★★

“Fantastic”

Written on: 01/08/2015 by Maddisonl1964 (1 review written)

Very easy service, fantastic prices and love the fact that it's a charity looking after animals. What more can you ask for? Would recommend to anyone and have already told family and friends about it… Read Full Review

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★★★★★

“Really pleased!”

Written on: 01/08/2015 by jgMerritt481 (1 review written)

Was really easy to choose & purchase the right insurance from the website. Very good price and hopefully be just as pleased when and if we have to make a claim… Read Full Review

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★★★★★

“Sensibly priced, multi pet discounts”

Written on: 01/08/2015 by Vaughan38 (1 review written)

Good level of cover with lifetime policies, very competitively priced compared to other insurers… Read Full Review

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★★★★★

“Absolutely fantastic service ”

Written on: 31/07/2015 by Furryboysmum (1 review written)

Very impressed with the service received after my cats road traffic accident. Staff were very helpful and knowledgeable and made me feel comfortable. Claims were settled quickly and easily with the money I had payed out going directly back into my bank account for the hospital bill. After completing a form with my vet receptionist the vet and insurance company deal directly with it. This has certainly been a great help when I was so worried about my pet. It was one thing less to worry about… Read Full Review

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★★☆☆☆

“Very disappointed ”

Written on: 31/07/2015 by Maxandjoey (1 review written)

Re my recent claim...from a positive point of view the girl I spoke to on the phone was very professional and helpfully explaining all the small print when I phoned to query the amount I was getting back compared to the amount I had claimed. However I was very disappointed at how little I got back. I must have received an email re renewal however I cannot find it so knew nothing about the 35% co payment now that my dog is 8. That's not your fault I can't find the email however I had asked on… Read Full Review

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★★★★★

“Fantastic help ”

Written on: 31/07/2015 by Tinker91 (1 review written)

I've recently had to claim with my pet insurance there was a couple of times I had to contact to get advice and was satisfied with advice everytime, very helpful with how to go about what I needed can't fault anything would definitely recommend to anyone else, quick and reliable every time as well… Read Full Review

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★★★★★

“No hassle, great service!”

Written on: 31/07/2015 by Kiddjz460 (1 review written)

Full claim approved within days for £1,800, payout extremely quick. Great service at a stressful time. I would highly recommend to anyone looking for a quality pet insurance provider… Read Full Review

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★★★★☆

“Happy customer ”

Written on: 31/07/2015 by mbuyteweg (1 review written)

I am very pleased the way Animal Friends has dealt with my claims with respect to my dog. Claims are dealt with swiftly and I find the cover extensive, especially for older pets. I would happily recommend Animal Friends's Pet Insurance to people looking to obtain pet insurance for their dogs, cats, horses or other animals. … Read Full Review

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★★★★☆

“Gizmo's insured ”

Written on: 31/07/2015 by Suterlinda (1 review written)

I have only just taken out this insurance so can not comment on service at moment . I was very happy with the service I receieved and the price was very good to… Read Full Review

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★★★★★

“great no fuss paid out on claim”

Written on: 31/07/2015 by lola-909 (1 review written)

no issues - very easy to claim 100% happy - what more could you want… Read Full Review

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★★★★★

“Best available for our girl”

Written on: 31/07/2015 by yamsteroo (1 review written)

AF are so easy to deal with - we had to claim on a previous policy and they were compassionate yet professional throughout what was a traumatic experience for us. Now they offer even higher levels of cover with a very fair approach to older pets in particular, I wouldn't consider anyone else… Read Full Review

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★★★★☆

“I found the process very simple to complete, and the...”

Written on: 30/07/2015 by GunnerM (1 review written)

I found the process very simple to complete, and the policy very quickly set up. An efficient organisation, glad to do business with them… Read Full Review

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★★★★★

“Great service”

Written on: 30/07/2015 by Gaige1965 (1 review written)

The service and price for my dogs insurance was great and I got the same if not more cover than the last insurance company could offer. The last insurance company that I was with for over 5 years was only interested in putting up there prices showing no loyalty to there customers. I liked the fact that everything was so clear and easy to understand so that I could decide what was needed on my pet insurance… Read Full Review

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★★★★★

“better cover for less”

Written on: 30/07/2015 by dadcrouch (1 review written)

We would recommend you and so would Casper our cat. Great cover for less equals more cat treats!!!… Read Full Review

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★★★★★

“Good cover. Good price”

Written on: 30/07/2015 by Savion62 (1 review written)

It is hard writing a review when I have not had to use the policy yet. All I can say is it was easy to set up. The cover was very good and much cheaper 1/3 price of my previous good insurance. The real test will be iff I have to make a claim. I hope they live up to their name and the fact they were best pet insurance provider for 2014… Read Full Review

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★★★★★

“great choice”

Written on: 30/07/2015 by polly07 (1 review written)

We had insurance with one of the big four,T###o,and never claimed,renewal came up and a 60% rise,so checked around and got recommended Animal Rescue,checked reviews and great,just the same what we were getting before,so cancelled our renewal and took this policy,HIGHLY RECOMMENDED… Read Full Review

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★★★★★

“Excllent easy to do cheap pet insurance ”

Written on: 30/07/2015 by uwReeves1947 (1 review written)

Found it really easy to use to get pet insurance excllent price compared to others i looked at would highly recommend it to friends family… Read Full Review

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★★★★★

“Really easy to do for a first timer”

Written on: 30/07/2015

This is the first time I've done this on line and can't stress enough how straightforward it was to do. I found the best policy for my dog with all the choices laid out simply. Actually setting it up was easy to do and everything is now running smoothly and we have a quality product. Would recommend Animal Friends to anybody… Read Full Review

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★★★★★

“Brilliant service for my dog jarneil”

Written on: 30/07/2015 by Trobshaw (1 review written)

Brilliant service easy forms to complete on line can't fault I'd give five star rating thank you I would definitely recommend this insurance to all my friends and fsmy as it is very affordable policy came thru straight away with policy number and everything sooo prompt now we can rest assured that my daughters dog jarneil is covered thank you again… Read Full Review

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