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| Value for Money | 4/10  |
|---|---|
| Overall rating | 0.5/10 |
Full review by
afrodads
on 19th Nov 2004
User Rating : 0
Respect :
+1
Good Points: Absolutely None!
Bad Points: Poor custmer service, Rude staff, Ignorant assistants.
General comments: After opening a Halifax Current account over the phone, I took my driving licence and BT telephone bill to Stratford East London Line to verify my identity. After waiting 30 minutes in the custmer service line, the ignorant woman rudely said that they don't accept BT bills, despite being told it was accepted as a means of verifying address, over the phone.
Days later, the same BT bill was accepted in the Halifax Hammersmith branch.
afrodads's review and ratings | 83 words
Review by
burc11
on 22nd Sep 2004
User Rating : 1
Respect :
+2
From day one of opening my guarenteed reserve savings account with the Halifax, I have had nothing but grief. Having come from a banking back ground, I have a sound understanding of the banking world, however, I found that their ways of doing things very restrictive. For example I was not allowed to renew my account and then have the interest paid away to another bank account. I was told I would have to open a current account with them, or I would have to have a cheque sent to my address - losin ...
burc11's full review | 276 words
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