Have a picture of ING Direct Savings Account?, please send it to us.
| Value for Money | 6.5/10  |
|---|---|
| Reviewer Rating | 5.8/10 |
| Overall Rating | 5.8/10  |
Full review by
Guest.
on 11th May 2008
User Rating : 10
Respect :
0
Good Points: No minimum balance, easy-to-use site, you can watch the money you make in interest go up daily :)
Bad Points: Took a few days to get account verified.
General comments: Although it did take a couple of days to get the account started (which you would not have to deal with at a regular bank) the interest you earn from this account is worth it. If you can afford to transfer money weekly/monthly/quarterly, this account is right for you!
Guest.'s review and ratings | 76 words
Review by
Tuck123
on 13th Feb 2008
User Rating : 7
Respect :
0
I opened the account about 3 year's ago. I've used the website and phone banking. Both have been fine, no problems to mention.
I've moved house and they have changed my details without any problems.
The ISA I recently opened was simple to set up and I've had no problems. A good, easy to use bank. It is let down by their interest rate.
Tuck123's full review | 96 words
Review by
Guest.
on 11th Jan 2008
User Rating : 0
Respect :
0
After my bank was closed, my funds were transferred to ING Direct. During this transition, a cheque bounced even though funds were available in the account. The customer service department at ING Direct were not helpful or empathetic to my difficulties. They are not refunding NSF fees that have been assessed even after I faxed extensive documentation of their error. I would not recommend this bank to my worst enemy.
Guest.'s full review | 73 words
Review by
edd123
on 10th May 2007
User Rating : 0
Respect :
0
ING Direct Savings Account is the worst bank I ever worked with. I've set up a new account, deposit $50 and tried to enter my wife into the system, so she can also withdraw money without me. After 3 weeks I tried to set up an automatic saving plan, so $100 every month will be deposited automatically from my own BOA account. But I could not. Then I figured out I can not do anything on the web site. It always gives me the same error, to call the customer service.
I've called the customer service ...
edd123's full review | 466 words
Review by
lesliew
on 24th Apr 2007
User Rating : 3
Respect :
0
I have been waiting for more than two weeks to get my money. Each day I call I get a different answer. It will be going on three weeks with no interest gained, as interest stops when you call to close the ING Direct Savings account. They will make more than that $25 they offered me to open up the account. If they do this to thousands, they make millions by default; all by creating policies that stop the interest earned. That bit more of interest is simply not worth the aggravation!
lesliew's full review | 99 words
Review by
jilltara
on 19th Oct 2006
User Rating : 10
Respect :
0
I love ING Direct. It's got the best savings program that I've found. You earn 4.4% interest on your savings without having to lock up your money in a CD! It's easy to use, VERY secure and extremely convenient! Customer Service is just a toll free call away, and they have always been friendly and ready to help me resolve any issues I was encountering - which has rarely been the case! I can't say enough good things about this banking system.
Referrals earn $25 just for opening a new a ...
jilltara's full review | 112 words
Review by
AverageJoe
on 4th Mar 2006
User Rating : 5
Respect :
0
From my former experience, I had never been able to make any money transfers or withdrawals after following required procedures to open a savings account with the amount of $100 US dollars with ING Direct for about three months or so. Within months of earning a tiny amount of interest from them, they finally sent me an e-mail stating as follows:
Dear ....
Customer Number: XXXXXXX745
At ING DIRECT, we strive to deliver services that are simple and efficient so we can provide the best pos ...
AverageJoe's full review | 420 words | 1 comment added.
Review by
ChloeB
on 15th Dec 2005
User Rating : 9
Respect :
-1
My partner and I have a joint savings account with ING. We're very happy with the access to the account and the fact that you get monthly interest on your savings.
You can withdraw or close the account at anytime without incurring a cost.
We're thinking of moving accounts at the moment though, just because the interest rate is dropping quite quickly, as of January it's going to be 4.5%.
ChloeB's full review | 77 words
Review by
Sue Linge
on 2nd Oct 2004
User Rating : 10
Respect :
+1
ING Direct Savings Account are quick to inform you of changes of interest rates and seem quick to change them too. I've not had any problems with my account whatsoever so have had no need to telephone them. Emails have been dealt with quickly and efficiently. Competitive interest rates.
Sue Linge's full review | 91 words
Review by
elkcat
on 14th Jun 2004
User Rating : 0
Respect :
-2
ING Direct Account opening appeared easy online until after 10 days I received my cheque returned (as there is no electronic transfer facility) because the christian name on bank account - Tony - did not correspond with the account name - Anthony - which they insisted on in the application. Call centre was a nightmare and staff were unhelpful and aloof even after I pointed out that I had not been called back as promised and lost 10 days interest on £72,000. They simply advised that 48-72 ...
elkcat's full review | 95 words | 3 comments added.
Review by
Verdantian
on 10th Apr 2004
User Rating : 10
Respect :
+5
The ING Direct account is simple to run, offers arguably the most competitive interest rates for any savings account currently on the market and you have instant access to your money.
You can have up to 10 accounts all with the same high rate of interest and each can be given "nicknames" to save you trying to remember which account number is for what purpose.
A great bank with easy access and friendly people at the end of the phone, just in case you can't get to your computer to move your ...
Verdantian's full review | 145 words
Would you like to see a review that's not being listed?
