American Express Blue Reviews
Latest Reviews
★☆☆☆☆
“Worst Credit Card and Bad Company”
Written on: 08/12/2012 by John_Costco
I have an American Express card only because Costco does not accept other credit cards. Most small stores do not accept AE. Visa and MasterCards are much better to use. Here is my recent experience with American Express which makes me dislike the AE card even more. In the early days, only businesses can have costco/priceClub cards. I had mine through a friend who had a business. Earlier this year they closed their costco member, and I had to apply a new costco card. And has to apply for... (read more)
★☆☆☆☆
“NO 10 day payoff in Writing...WONT CLOSE! LATE FEES!...”
Written on: 29/09/2012 by lotsablue (1 review written)
I paid off three credit cards in JULY 2012, called and got a 10 day payoff and they were only credit card company that does not offer this in writing. Paid off and mailed check, 4 days later check cashed, 12 days later posted. Got a check in the mail for an overpayment. The following month received a bill for $43.00 and called and told it was a mistake and they will remove the charge. The following month a charge of over $70.00 showed and called. Not only was charges a $25.00 late fee, but... (read more)
★☆☆☆☆
“I would score them zero stars”
Written on: 26/07/2012
I rarely use this AE card, while I was traveling I made a purchase on the card. American Expres never sent me a bill (paper or electronic) I forgot about it and since I never received a bill I did not pay the account. Eventually they sent me an electronic notice that my account was delinquint and it had been suspended. I immediately paid it off and called them to investigate the problem. They agreed to reverse the late fees and write a letter the each of the credit agencies explaining that... (read more)
★☆☆☆☆
“they charge interest rate for nothing”
Written on: 18/07/2012
i been carrying a amex for last 12 years 3 months ago i paid the minimum payment to see how it works the next bill i found out they charge $41 interest for $1100. i paid the full amount on my next bill so i don't have to pay the interest rate, after a month again they put the 89$ interest rate on my bill even though i made the full payment,when i call customer service there said I've to pay i was upset and close the account and made my full payment now recently i got bill $40... (read more)
★☆☆☆☆
“Careful with blue card”
Written on: 16/07/2012 by Ydolker2006
I been carrying American express for the last 12 years and for last 12 years I been paying my bill full amount. 3months ago I try to pay minimum balance just to see how it works. Next bill I notice there charge the 40$ interest rate. So I made the full payment to avoid the interest rate. Even though I paid the full payment again I notice 89$ interest rate for nothing. I call customer service and there couldn't help and I was very upset and closed my account and made my full payments Now... (read more)
★☆☆☆☆
“Blue Card Closure”
Written on: 14/07/2011
Today I rcvd 2 identical letters dated on different dates saying that AMEX was cancelling my card in 4 days time, saying that they had written to me before to warn of this. I called up and was told that AMEX are withdrawing Blue cards and the decision is final. I told them that I had not rcvd any warning but they also alerted me to the fact that they sent 6 closure letters to me, 2 of which I rcvd. They could not explain why they sent me 6 identical closure letters. I have been with AMEX... (read more)
★☆☆☆☆
“Americ*nt AxePress is a waste of your time. I've had...”
Written on: 10/03/2011
Americ*nt AxePress is a waste of your time. I've had them 'twice' in my lifetime, and both times they suddenly and without merit, cancelled my membership without warning. I had been prompt and ALWAYS PAID ON TIME OR BEFORE MY DEADLINE.
so, I have to tell you they absolutely SUCK!!!!!!!!!!!!!!!!!!!!!!!
(read more)
★☆☆☆☆
“As a customer for over 20 years, I needed to charge...”
Written on: 21/02/2011
As a customer for over 20 years, I needed to charge $975 on my card today. I called to check that no terms/LIMITS had changed and they had not. I went to make the charge and was rejected because they LOWERED my LIMIT to my balance within the 30 minutes! THAT IS A SCAM!
This is true and I have the papertrail proof.
(read more)
★★☆☆☆
“I have been an American Express card holder for over...”
Written on: 12/02/2011
I have been an American Express card holder for over 20 years with an impeccable payment history . I have put up with a 15% interest rate long enough. I called and asked if they could lower my interest rate based on my history; the response was an immediate no. Okay, no problem. I will pay off my remaining balance and get a CC that is more user friendly and appreciates customer loyalty. (read more)
★☆☆☆☆
“Horrible experience. They give you a limit and when...”
Written on: 03/09/2010
Horrible experience. They give you a limit and when you make a large purchase (e.g. 60% of the limit) they block the card and call you and ask to send them your TAX INFO!!!!! Stay away (read more)
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Showing 1 - 10 of 49 Reviews
★☆☆☆☆
“I have been an American express platinum card holder...”
Written on: 09/08/2010
I have been an American express platinum card holder for over 20 years and was recently stranded because of the Volcanic ash. I contacted Amex and asked them how much I could charge to my card and they told me a one off £300. I was stranded for about a week and ran up several thousands of pounds that I can't get back from Amex. The people in Amex accounts dept were very rude to me when I asked could I have my spending limit increased to cover my costs whilst I was out of the country.... (read more)
Milks1234's Comment
Written on: 09/04/2011
Sounds a bit fishy to me as the amex policy was to grant limit increases during that chaos and will always be the policy. Also as a platinum card holder you have got travel insurance and various other insurances. So what you say is not quite true
Reply to this comment
★★★★★
“We've had Blue for a couple of years. Absolutely love...”
Written on: 16/06/2010
We've had Blue for a couple of years. Absolutely love it. Now if you're someone who is intent on getting air miles this may not be the card for you. But I just got a FREE Apple Ipod I-Touch with my points from Blue. (read more)
★☆☆☆☆
“I would definitely not recommend AMEX Blue. I had...”
Written on: 13/02/2010
I would definitely not recommend AMEX Blue. I had that card for 3 years at a 9% APR. I have never missed a payment with AMEX, or with any of my credit card bills, or other loans. AMEX kindly repaid my good credit and responsible living by almost doubling my interest rate. It went from 9% to 17.8%. I wasn't allowed to close my card or opt out either. The rate applied to PAST purchases. Buyer beware...I don't want this to happen to anyone else. (read more)
★★★★★
“Basically, American Express pays me to use their...”
Written on: 05/02/2010
Basically, American Express pays me to use their credit card. As long as you pay your credit off each month, you will earn money for spending money. My wife had her i-phone stolen, and Apple would not do anything about it. We bought the phone with our AmEx blue and the Apple people informed us that since it was purchased with the AmEx blue less then 90 days ago, AmEx gave us the money back. AMAZING CARD!!! (read more)
Guest's Comment
Written on: 25/12/2011
Agree, I have a platinum card, and have used it abroad plenty of times. No problem. Pay each month a amount off. And you will be fine! They are good, used it for flights, hotels, restaurants. Just remember, pay a small amount off each month till debt is paid, then start again spending.....Amex is good thus far! Ken Van Heerden.
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★★★★★
“Always on my side (and at my side). At any...”
Written on: 03/02/2010
Always on my side (and at my side). At any transaction it is the first card I use. The only drawback is that some places don't take it (ever more rare now though).
Ten years and customer service has been excellent -- they caught fraud on wife's account before we even knew about it, and fought a merchant who ripped me off with a shoddy product.
On one occasion when my a missed statement meant I missed a payment, they reversed all fees.
Unhesitatingly the best credit card I've had in 20...
(read more)
★☆☆☆☆
“I have a Amex card from Virgin, but when a payment was...”
Written on: 05/11/2009
I have a Amex card from Virgin, but when a payment was made to the card it went to Amex blue's bank account with Lloyds TSB! Amex have after more than 2 months not rejected the payment after loads of phone calls to them. They even refuse to talk to my bank to try and resolve the matter! Me as a Amex customer, have not been able to speak with them either! Why can they not provide better customer service? Or let us talk to a human being to try and resolve matters?? I wish they would treat... (read more)
★☆☆☆☆
“ impossible to talk to someone to cance account. I...”
Written on: 15/08/2009
impossible to talk to someone to cance account. I never requestexd account but get mail stating I have an American Express Blue account. the phone numbers listed for contacting put you to at&T not a/e. (read more)
★☆☆☆☆
“ American express had me for a loyal customer since...”
Written on: 27/07/2009
American express had me for a loyal customer since 1993 ,
many times they came through for me. But I in turn always
said good things about them. All these years I used Amex
for my business, sometimes I had choices, could have went
with Visa, but I am very loyal. My Eyes where set on there
rewards program. My points grew to over 400,000 ..
WOW! I could do so much with them. Than my state audit me,
I owed them sales tax increase. They put a lien on my credit.
Amex took this appotunity...
(read more)
★☆☆☆☆
“Got online to American Express and found out that my...”
Written on: 21/07/2009
Got online to American Express and found out that my card had been cancelled as of a few weeks ago No notification, no letter, nothing. This is after being a customer for over 25 years. This is coupled first with a lowering of credit limit by $5,000 without notification as well, about three months b before the cancellation.
This is a disgraceful way of doing business and treating customers. Amex will never get my business (or that of my rather large family and circle of friends) again.
(read more)
★★★★★
“American Express Blue is a great Card with great rewards”
Written on: 27/05/2009
American Express Blue is a great Card with great rewards (read more)
See next 10 reviews
Showing 11 - 20 of 49 Reviews
☆☆☆☆☆
“”
Written on: 30/04/2009 by larmstrong18 (1 review written)
I have been a customer of American Express for decades.
I was vacationing with my family in Israel only to find that American Express had cancelled all of the cards I had with the company, including the centurion card.
All of my cards were current, as were all credit cards I hold with all other credit card companies.
The reason the company gave for the cancellation was that an amount of approximately $50 was due on a card that I had never activated. After spending hours with some of the...
(read more)
★★☆☆☆
“After 6 years as an American Express Blue card holder,...”
Written on: 20/01/2009 by cachandl (1 review written)
After 6 years as an American Express Blue card holder, I tried to use the loss/theft protection after someone broke into our van and took several items. One of those items, a camera, had been purchased only 2 weeks before on the card. Because the van was unlocked, they denied the claim and there is no appeals process. Now, they have lost a customer over $300.00. (read more)
★☆☆☆☆
“Just got my credit line reduced when I don't use this...”
Written on: 22/12/2008 by wildpat01 (1 review written)
Just got my credit line reduced when I don't use this card very often. All this for a $30 balance on another credit card I was canceling, and the CC company mixed it up. I have other credit cards which will see my business, but not Amex any more.
To others: stay away from AMEX BLUE!
(read more)
☆☆☆☆☆
“I guess American Express is trying to lower their...”
Written on: 27/11/2008
I guess American Express is trying to lower their financial liability. I just paid a large portion of my bill on November 7 and on November 8 my credit limit was lowered by the same amount. This was quite a surprise when I tried to use the card for a purchase and found I had no credit left. I will definitely get this one paid off this month and cancel it. (read more)
★★★★☆
“Overall I have been pretty pleased with the way that...”
Written on: 30/10/2008 by SSRS13 (6 reviews written)
Overall I have been pretty pleased with the way that AMEX has handled my account there was a time a few months ago when I was unexpectedly out of work, and was having trouble making payments, I called them and they actually moved back my payment due date a few weeks, and took care of my late charges for a month. Not something you usually find companies are wiling to do. Possibly since I have had the card for awhile and never missed a payment. Either way not bad to deal with at all. (read more)
☆☆☆☆☆
“Upset I am..and angry. I've had a amex blue card since...”
Written on: 04/10/2008
Upset I am..and angry. I've had a amex blue card since 2001. Been late once (1 time) ALWAYS paid more,( by at least2-3 times) the minimum due.
They cancelled my account this week. Said I was taking toooooo long to pay off account. I have many medical bills that are on my credit report but no way affect my ability to pay amex or any other charge ALL of which are paid on time and in greater amounts than the minimum. The charges I have are a small percentage of my income. I am, albeit slowly,...
(read more)
★★★★☆
“I love love love American Express - I was in London...”
Written on: 18/04/2008
I love love love American Express - I was in London for spring break and returned on march 22. On April 10th American express alerted me that someone was using my card in LONDON and charged $4000!! They immediately alerted me, replaced my card and took care of all the charges! i love love love American express (read more)
★★★★★
“As with all things in life, if you are organised and...”
Written on: 06/04/2008
As with all things in life, if you are organised and play by the rules you will not have too many problems. By using the American Express Blue card for business expenses and paying the balance off in full each month allows for the occasional luxury spend that is easy to manage. The cash back is still useful even though the terms have changed slightly. For me the Amex Blue is still the dogs nuts and it looks trendy too (not sure that this will pass as a good piece of financial advice). (read more)
★★★★☆
“I've had the American Express Blue card 5 years and...”
Written on: 04/03/2008
I've had the American Express Blue card 5 years and only paid interest charges once (my mistake). Just get in the habit of loggin on each week or so and pay. Remember, even if you pay a week or two ahead, you are not losing that much in interest from your savings and you totally prevent taking a chance on being late and incurring a finance charge. (read more)
☆☆☆☆☆
“The service is bad at Amex. I paid for late payments...”
Written on: 15/01/2008
The service is bad at Amex. I paid for late payments of 2 of 3 days and then they still put my interest rate up to 25.9% I am thinking about complaining to the banking ombudsman and also I will close this card as soon as I can. (read more)
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Showing 21 - 30 of 49 Reviews
★★★★★
“If you are good with credit cards i.e. you pay in full...”
Written on: 15/05/2007 by xpert008
If you are good with credit cards i.e. you pay in full every month and don't abuse transfers/advances, then blue is a good card to have. Anyone who gets a credit card with the ideal of using it because they need the money shouldn't have a credit card; instead you should get a loan with your loyal bank. I am 23 and I have a $20,000 credit line making only $36,000 a year with a next to perfect credit score. American Express helped me to get this. (read more)
☆☆☆☆☆
“I have had multiple American Express Cards including...”
Written on: 30/04/2007 by fscott
I have had multiple American Express Cards including the Platinum Card. The Service is horrible. Avoid at all costs. Why would anyone pay for such poor service or for the right to use their travel services, when they are already profiting from it. (read more)
★☆☆☆☆
“Well okay, the cashback feature seems very attractive,...”
Written on: 30/03/2007 by hamed12 (1 review written)
Well okay, the cashback feature seems very attractive, IF it works. My bad experiences started when I noticed a significant shortage in my first year's cashback. There is a threshold of $6500, and once you have reached that your cashback rate becomes higher - i.e. if you spend more than $6500 you are supposed to receive 5% cashback on everyday purchases, and 1.5% on everything else. Before that the percentages are 1% and 0.5%. So clearly, if you spend more than $6500 you have to receive 6500... (read more)
★☆☆☆☆
“I have had my American Express Blue credit card since...”
Written on: 29/03/2007 by marked8
I have had my American Express Blue credit card since August 2006. When I logged in tonight they had given me a hefty CLD out of the blue, that took my utilization from 32% to 83%. Nothing as far as I can tell has changed on my credit reports, and they did not even bother to inform me of their action. I will PIF next month, and then the card goes in the sock drawer. I have never had any other issuer give me a CLD, including sub prime lenders. (read more)
★★★★★
“The American Express Blue Credit card affords a...”
Written on: 02/05/2006 by JPmonck (1 review written)
The American Express Blue Credit card affords a fantastic opportunity for the young professional to join the Amex club and try to squeeze some benefits out of it. In Australia, you can get it with an income of 25k AUD annually or more, so that's quite achievable even on the minimum wage. It doesn't suck money for card fees, and the point systems are exactly the same as the charge card or standard credit card that are defended with exclusivity. The online access is outstanding, and the system... (read more)
★★★★☆
“So I get about 100 offers a day in the mail and online...”
Written on: 16/02/2006 by sallymathere (1 review written)
So I get about 100 offers a day in the mail and online for new credit cards. When my annual fee was raised to $75 on my current card. I'd had enough. Who should have to pay for a credit card? They are the ones making all the money. So...
I went to Google and did some snooping.
I searched though and compared offers and found the American Express Blue credit card.
Thanks R.C. reviewer
(read more)
★★★★☆
“I have an American Express Blue credit card, and I...”
Written on: 13/02/2006 by lady79 (1 review written)
I have an American Express Blue credit card, and I have had a mixture of service. It was literally impossible to apply online, as they do not accept a previous address which is international, and I had only been in the UK for one year. Their application form does not seem to like international addresses! I had to call them and talk it through with them over the phone; from then on though, they had a great service! (read more)
★★★★★
“I had always wanted an American Express card since my...”
Written on: 07/12/2005 by hlhowe (1 review written)
I had always wanted an American Express card since my wife and I do a lot of international travel. The problem with most AE cards is that there are annual fees. We have always believed that we shouldn't have to pay a fee to use a card that collects 3% (or more) from the vendor for processing a transaction for our purchases. Anyway, we selected Blue from American Express because there were no fees and we could use their travel centers if we needed help while in Europe (we saw their travel... (read more)
★★★★★
“I have two Amex cards. I've had nothing but excellent...”
Written on: 03/07/2005 by scottstevens
I have two Amex cards. I've had nothing but excellent service out of both cards. As long as you're a responsible customer, you shouldn't have any problem out of this company. (read more)
★☆☆☆☆
“The most awful and incompetent service I have ever...”
Written on: 10/06/2005 by the bear (1 review written)
The most awful and incompetent service I have ever received. Set up a DD which was not used so they charged for a missed payment. Cancelled DD and paid two months payments, they tried to take from the cancelled DD and charged me again for the failed payment even though I had paid seperately. Spoke to an idiot based abroad who had no idea what we were discussing (do they just use scripts). My honest advice is never use Amex, use First Direct who may charge a bit more but have a fantastic... (read more)
See next 10 reviews
Showing 31 - 40 of 49 Reviews
☆☆☆☆☆
“I applied for an Amex Blue Credit Card just before...”
Written on: 05/01/2005 by XX (39 reviews written)
I applied for an Amex Blue Credit Card just before Christmas last year, because their 2% cashback (actually only for the first 3 months) sounded appealing. After taking a long time to fill in every detail on-line, as usual I thought I could sit back and just wait for the card to arrive. However, soon after I received a letter, they demanded to have a copy of the latest 3 years of my company's accounts. The card was not for my business, what is anything my company to do with it? So I called... (read more)
★★★★★
“I received my American Express Blue Credit Card from...”
Written on: 13/10/2004 by Braddock
I received my American Express Blue Credit Card from www.youwantcredit.com. They processed my order promptly and I have been using my AMEX Blue card since. Youwantcredit seemed like the best place to apply for the AMEX Blue card. (read more)
☆☆☆☆☆
“I applied for an American Express Gold Credit Card...”
Written on: 19/07/2004 by Bob Allaway
I applied for an American Express Gold Credit Card over the Net, I wasn't informed at the time they have a policy that if your application is unsuccessful you can't apply for a Blue card or any card until 5 months later, this is due to the assessment being on your minimum net income of $40,000. In this day and age where everyone tries to minimise their Tax such a criteria is a bit silly, surly Amex can come up with a better assessment system, I have over a million dollars in assets and an... (read more)
★★★★☆
“I think credit carda are fantastic money management...”
Written on: 10/07/2004 by dabj (1 review written)
I think credit carda are fantastic money management tools. They allow you to maximise the interest that you earn on your hard earned money. The American Express Blue Credit Card also adds the bonus of Cashback.
This is like earning 1% interest on your spending so you can actually make money out Amex if you pay your bill in full every month (like I do). Suckers! That's probably why they sent me "invitations" first for the Gold charge card (£95 p.a. fee) and then for the Platinum (£275...
(read more)
★★★★★
“I've had the American Express Blue Credit Card for...”
Written on: 20/03/2004 by RichardO (9 reviews written)
I've had the American Express Blue Credit Card for almost 3 months now - after dumping morgan stanley - no major problems as yet. My only minor niggle is that not as many places take it as take mastercard/visa so I now have to have two cards; not a huge problem though! Cashback rate is the best on the market. (read more)
Danc's Response to RichardO's Review
Written on: 10/07/2004
I did exactly the same thing. I dumped Morgan Stanley who were terrible and now use AMEX blue only. My only complaint is that if you choose to pay by direct debit the payment date is a week shorter. Other than that AMEX blue is great.
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★★★★☆
“I applies for my American Express Blue Card at...”
Written on: 07/01/2004 by stacysmomz (1 review written)
I applies for my American Express Blue Card at http://www.creditcardzone.net
They offer exclusive Blue from American express as well as American Express Credit Card applications.
I applied and was approved. NICE! Took 2 weeks to get though.
(read more)
★★★★★
“I was offered this American Express Blue Card by post....”
Written on: 04/01/2004 by ls26chris (3 reviews written)
I was offered this American Express Blue Card by post. I wasn't impressed, but I thought why not give it a try. I failed in the application and within a week got a reply and then a card after I signed the paper. I am impressed with the online management, I do not need to wait for the bill to arrive, but can see what I spent online. 2% cash back is a great puller. In the last three months I have spent over 4k and that means a cool 80 pounds in cash back. It soon adds up, so I might get over... (read more)
★★★★★
“I love the new American Express Blue Card. This Credit...”
Written on: 28/11/2003 by freddyspins (1 review written)
I love the new American Express Blue Card. This Credit card is not only very cool looking but it was easy to get. I applied for it at the website I have recommended
I was told right away that I was approved!
(read more)
Freddyspins's Response to freddyspins's Review
Written on: 01/12/2003
good stuff!
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★★★★★
“If you pay off the balance on your credit card every...”
Written on: 10/06/2003 by Steph.
If you pay off the balance on your credit card every month then you don't need to worry about interest rates - cash back on purchases is more important. Most cards these days give 0.5% cash back at the most, whereas Amex Blue gives you 1% cash back. That adds up to a lot over the space of a year. Highly recommended. (read more)
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Oscar9000's Response to lotsablue's Review
Written on: 14/10/2012
I also paid off my credit card with them on 9/21/2012 - the date the amount was due. I was not advised of any other charges - 6 days later, I am charged the full amount of interest for the balance I paid off. I call and question and am told - oh that was for the interest on the balance. i consider this double cycle billing. I paid off more than the amount that was due on 9/21 and still I get a full charge of interest. Then the supervisor tries to explain to me that this is perfectly normal and that when you use the pay over time feature, this is how they calculate it. If we use that line of logic, then you will NEVER have a zero balance with them. You will always be assessed an interest charge. I am canceling the card and letting everybody know. DONT GO WITH AMERICAN EXPRESS - Just say NO!