Written on: 24/10/2010 by david alcock (1 review written)
I give AMP 0 out of 5 in all areas.( although I had to give 1 star in order to complete the form) I transfered an ocupational pension to Pearl Assurance, an annual bonus was paid every year. Soon after AMP bought out Pearl, they reported they had a difficult trading for that year and would not be paying a bonus, that was 7 years ago and each year since then they have claimed difficult trading conditions and not paid a bonus.How are they still operating? Are they in breech of contract? do... (read more)
Written on: 15/05/2009
I used to be pleased with my NPI pension, because it gave a good choice of external fund managers. Then, when NPI withdrew all of these external options, I instructed them to transfer my funds to a new company. After months of hassling them to make the transfer, and multiple requests for information, NPI finally closed my account and transferred my balance ... two weeks after disinvesting my funds. What did they do with my money during those two weeks? Kept it for themselves, of course! No... (read more)
Written on: 05/02/2008 by brianback (1 review written)
100% dissapointed - zero service, zero assistance. Pass SIPPS over from one trusteee to another without informing customers. Lose contributions. Unable to help with enquires - expect customers to do all the work. (read more)
Written on: 22/08/2004 by dgleed (4 reviews written)
I have a pension with AMP NPI as part of a Group Personal Pension Plan. When my employer changed their pension provider to Scottish Widows, I requested to transfer the finds from NPI to my new pension.
NPI have lost my discharge papers twice. I have been unable to speak to anyone in the 'Transfer Department' because they don't take calls - I get promised a call back within 5 working days and have never received one.
When I complained, I was promised a call back from a Customer Service... (read more)
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