AXA Sunlife Pension Reviews

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Average Ratings for AXA Sunlife Pension

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6 Reviews For AXA Sunlife Pension

  • rallerton 5th Mar 2009

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    Good Points: None


    Bad Points: Nobody at Axa Sun Life to take responsibility.


    General comments: Having placed a lump sum with Sun Life (now AXA SUN LIFE) in a Flexible Transfer Plan over 20 yrs ago, all projections were wildly assumed. Even taking account of poor performance years and "Credit Crunch" we were surprised to find that the Maximum Tax Free Cash sum, plus annual pension available last year has reduced this year by a third. Unless you know the name of the policy, which Axa Sun Life has given to your original policy,you are unable to find any help even with Pension Advisory Services as there are pages upon pages of Policy names . I would have thought that someone at Axa Sun Life,given our policy ref number, would at least be able to tell us WHICH policy name we were invested in. No information is available and the person who rang us back knew nothing as he said he was only doing a favour for another department in doing call backs. You are left feeling that there is absolutely no one department, let alone person , whom you can contact.

  • Mike Oakwood 27th Oct 2008

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    Pension was deliberately set up to pay off my mortgage, age 60 - I was assured that this would be from the realizable cash element of the pension fund (25%). Monthly payments were made over years & initially, the fund seemed to function reasonably well. This, by the way, described as a "Managed Fund". Around 6-8 yrs ago however, it consistently lost money &/or the yearly statements of its worth vacillated hugely (e. g circa £55K to £550K). I wrote to the advisors who had set the fu ...

  • starry 17th Aug 2007

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    I would never ever recommend anyone to trust their money to AXA after my experiences of this company.

    Their pension plan was recommended to me by an independent financial advisor, and since applying for a pension in April 2007 I have had nothing but trouble.

    They were quick enough to take the lump sum of money and put it in a holding account until the pension was set up. I waited about a month for confirmation of policy set up to come through, yet nothing arrived so I called them 3 times ...

  • bellblue Rank: Lance Corporal 15th Aug 2007

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    This is not a measure of market performance, more a reflection of the incompetence of Axa who, upon the acquisition of Sun Life some years ago, assured us that there would be a significant improvement in returns. Instead, they have milked our original investments dry!

  • ARBATowers 3rd Jun 2007

    Reviewer rating: 0.5 stars


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    I would have done better looking after my own money rather than listening to the "experts" at AXA Sunlife Pension.

  • lizstafford Rank: Lance Corporal 7th Apr 2006

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    AXA Sunlife seem to have lost my original application; even so, they have treated my second application without any urgency, and have failed to meet the terms of their own complaints policy.