Hi. I had to come back to do a follow up on my earlier reviews. I don't set out to write bad reviews unless they are truly justified so in this case I want to sing the crews praises. I'll start from Lanzarote's departure lounge which was pretty much busting at the seems and seats were like gold dust. Once out of your seat it was never to be yours again which I hope will help with my following comments. Being a below knee amputee and having a very nasty sore on my leg made walking a painful experience. The walk from the car park was pretty tough going and then through security and shops was a nightmare and I'll add that being a "stubborn so and so" didn't help as I don't take assistance, anyway I found a seat and then settle down but after a little while I was in the need of a nice hot coffee so up I got and a nice coffee was purchased. Seat now gone so more walking to find another seat which I did. Drank my coffee then my daughter text saying it looked like a delay was on the cards so up I got to look at the board and it said no gate given until 18.15 which was my boarding time. I now go to find another seat and my leg is getting worse! I waited until 18.11 and then stood where I could see the board and low and behold gate 2 came up so off I went and wow I was first in the cue. I began to have trouble standing as leg was extremely sore now. Girls came out and began to do their bit and I beckoned one over and explained my plight and she immediately offered me a chair but I explained my stubbornness, she said just say if I change my mind, well it got to a stage where my left leg was numb due to all the weight I was putting on it and my right leg was so so sore. I called her over and explained and like a flash she said come on and she booked me through and took me onto the plane (first) and a welcome seat was shown to me. I couldn't thank her enough as she was so helpful and a very delightful member of the crew. The pilot explained the situation and that we couldn't enter French air space due to French strike but he said he would try to make up as much time as he could. On landing at Stansted the pilot couldn't apologise enough, he wished us all a safe onward journey. He was an absolute gentleman and although it's his job he went that extra mile for all the passengers and it was appreciated so well done you.

Due to the fact that it took 4 1/2 hours to travel from leeds to manchester airport we missed the check in time by 15min.the staff at jet2 service desk were fantastic giving my a tea and seat while they checked round to get us a flight to lanzarotte they looked into ryan air who wanted £600 eventually finding and booking tui for £250 they then booked us into the clayton hotel for the night even going down to show us where to catch the mini bus service like this is hard to find these days but it,s normal for jet2 thank you so much for the assistance on a stressful time.all this because a man decided he wantedto jump from a bridge over the M62.

Soo impressed with Jet2.. first time using them. Flew to Spain for a golfing break. Seats were soo spacious i could actually slouch in them (i am 6'3").. Everything from staff attentiveness to the whole process of checking in and collecting luggage (golf bag traveled without damage - thank goodness!) was seamless. And we managed to depart each airport on time. Happy to recommend and will use again!

I booked a last minute flight to Lanzarote only a 4 day break with my friend and flying is a nervous experience for most people BUT when you are profoundly deaf it is much more terrifying.Not being able to hear announcements can be quite isolating so I was lucky my hearing friend could translate the announcments into BSL.(British Sign Language). Flying out on 10th September 2017 was great and I was able to tell security I could not go through the normal security check due to having a Cochlear Implant - no problem. Our flight home on Thursday 14th September 2017 was delayed and it would have been nice to get a free hot drink due to this but it was not offered. The best experience of this flight was the lovely deaf aware and friendly male cabin crew  Flight(LS1402) THANK YOU for letting me teach you some British Sign Language and THANK YOU for the fun... you really did treat me with respect and that is something very rare for deaf people. We are normally treated like 2nd class citizens ...Please do make sure that they are praised for their inclusion. THANK YOU JET 2.COM.

Got caught up in the Funchal Flights cancellation. At first there was little or no information. Later on in the evening we were given food vouchers. We then received text messages informing us that they were looking for a stopover. Or group were allocated 2 rooms. Breakfast and lunch provided. Everything very professional. Never had any problems with Jet2. Thank you for working so hard in an unavoidable situation.

This was my 1st Jet2 experience and it certainly won't be my last. Over the years, my wife and I have used numerous holiday providers but none has come close to the wonderful time we had last week. Check-in was first rate with the minimum of hassle, leg room on the flights was the best I have experienced and transfers were effortless. Any Jet2 staff I spoke to treated me with utmost courtesy. In future, Jet2 will be my number one choice. Thank you for a delightful time.

I fly every week for business within the UK using all the usual carriers alternating between Flybe, Aer Lingus, Ryanair, BA and Easyjet. I have flown twice in the last 3 years with Jet2 because of their ability to take me to European destinations that I choose to visit with family for our annual holiday. I admit....they are always the first one I look at! This is not because of price but because they have proven to be always punctual, planes are clean, check in friendly and no fuss....and on board their staff have always been warm and friendly. My latest trip (yesterday( from PISA was no disappointment so they continue to be my first preference Eurpoean airline.

I fly every week for business within the UK using all the usual carriers alternating between Flybe, Aer Lingus, Ryanair, BA and Easyjet. I have flown twice in the last 3 years with Jet2 because of their ability to take me to European destinations that I choose to visit with family for our annual holiday. I admit....they are always the first one I look at! This is not because of price but because they have proven to be always punctual, planes are clean, check in friendly and no fuss....and on board their staff have always been warm and friendly. My latest trip (yesterday( from PISA was no disappointment so they continue to be my first preference Eurpoean airline.