Jet2.com Reviews
Latest Reviews
★★★★★
“Fabulous airline!!”
Written on: 15/06/2013 by frequentScottishflyer (1 review written)
Chose to holiday with Jet2 for the last two years.....no problems at all. Fabulous prices, no delays, incredibly organised check-in (no queues, whereas the neighbouring EasyJet had huge lines!) loved the fast track boarding ,great on-board service, cheap priority seating, wonderful private transfer to hotel, 24hr emergency tel (which we did not need). On my latest holiday, I requested a hotel which was not on their website. This was not a problem and everything went smoothly. Thank you... (read more)
★☆☆☆☆
“no customer service, rubbish service. AVOID”
Written on: 03/06/2013
we booked extra leg room seats as we were traveling with a disabled child, jet2 decided to change our flight times, aircraft AND seats, we no longer had extra leg room seats and forced to fly at a time which was not convenient. upon trying to contact jet2 we were charged at 30p a minute and kept on hold several times for long periods of time, finally somebody gave us a free number to contact a member a staff, we tried this number and had the same songs playing for an hour, after an hour we... (read more)
★★★★★
“Great Customer Service”
Written on: 29/05/2013 by p-diddler (1 review written)
I found out last minute from work I had to urgently scan and email them a document when I was already at east midlands airport. I asked if they could help me out on the off chance and the staff went and scanned the documents for me! I was so pleasantly surprised at people going above and beyond their job description and they did it all with a smile, seemed like genuinely nice people. (read more)
★★★☆☆
“Rip off prices”
Written on: 28/05/2013 by pancell (1 review written)
I travel to murcia spain regular as i have a place there. For the last six years i have been a loyal customer with jet2. Now its cheaper to buy a plane than go with jet2, there fares are outrageous. For a return trip to murcia for two in june jet2 wanted; £473.00. Rynair on the same dates; £172.00. The amount of time i fly backwards and forwards to spain, i have calculated a saving in one year by going with rynair of £1200.00. The last time i flew with jet2 they run out of coffee and... (read more)
★☆☆☆☆
“Appauling Customer Service”
Written on: 24/05/2013 by SteveW30
Like some of the other reviews on this site, I have had problems before I have even set off. I booked 6 seats all together for my family so we could all be together, and had to pay £60 for the priviledge of doing that. 2 days before the flight I went to check in on line only to see that Jet 2 had taken it upon themselves to split us up all of the plane, meaning my 4yr old and 7yr old would not be able to sit together with their parents !! I spent 30 mins on their premium rate number to... (read more)
★★★★☆
“Great Package Holiday”
Written on: 22/05/2013 by marshallw72 (4 reviews written)
I recently flew to Tenerife, Gran Hotel Costa Adeje. It was great everything provided was fantastic especially checking in so quickly. All Jet2 staff were very courteous and offered a great help with our young child. We didnt use the free transfer so cant comment on this, also the only let down was the poor buy back rate when paying with euros on the flight home for drinks. Would certainly use again. (read more)
★★☆☆☆
“Great British Ripoff”
Written on: 20/05/2013
Just booked in online for a flight to Alicante on 10th June.Been charged 12 quid for using my own paper,ink electricity etc. Jet2s useful computer has kindly selected two seats rows apart. Ah but for a small extra fee we could sit together.Went to send them an e-mail at customers service.Quess what? They don't accept e-mail, only expensive phone calls or letters. Some customer service. Will not make this mistake again. EJB (read more)
★☆☆☆☆
“was ok then got robbed by jet2”
Written on: 18/05/2013 by UNHAPPYMAN1 (1 review written)
WE HAVE HAD HOLIDAYS OK, THEN MADE A NAME MISTAKE ON A FAMILY BOOKING. THIS SHOULD HAVE COST ME £75.00 PLUS CARD CHARGE AND VAT. BUT NO THIS ROBBING AIRLINE DOUBLED THE COST OF MY HOLIDAY,CHARGE £205.00. ON ASKING FOR A FULL BREAKDOWN THEY JUST PUT THE REST DOWN AS CHARGES. I E-MAILED SOME BIG NOISE BUT OF COURSE RECEIVED NO REPLY. JUST SENT ME SOME HOLIDAY DESTINATIONS WITH SUNSHINE-WELL THEY CAN SHOVE THEIR HOLIDAY INFO WHERE IT DOESN`T SHINE. I DON`T SUPPOSE THE CHIEF EXECUTIVE... (read more)
★☆☆☆☆
“Appalling customer service”
Written on: 17/05/2013 by KarenH1960 (1 review written)
We've not even gone on holiday and having problems with Jet2 Booked and paid for seats when we booked the hol last year cos wanted extra leg room, checked in online today, printed off all the paperwork and we've been allocated different seats. Tried ringing them 3 times this aft, each time kept on hold for at least 40 mins so tried one of their prem rate mumbers (60 per minute) loe and behold got through straight away only to be told that she couldn't help me and that i'd have to ring the... (read more)
★★★★☆
“great airline”
Written on: 13/05/2013
first time we have used this airline as totally fed up with attitude of thomsons etc..Its all well above our expectations for budget line and will recommend them to everyone in future and will definitely use again especially if they go from birmingham later.. the staff and plane were well presented with great service.. keep up the good work (read more)
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Showing 1 - 10 of 401 Reviews
★★★★★
“Medical care”
Written on: 06/05/2013
Hello, my name is James Tyerman and travelled back to England from Murcia on the Jet 2 20-00pm flight LS254? 1st May 13 unfortunately I had a bladder infection which resulted in several spasms of intense pain, to such an extent that I had to stand up and walk the pain off. the stewardess and the team including the female pilot did their utmost to help me onboard and arranged for an ambulance to meet the plane upon landing at Newcastle. I finished up in the Newcastle R.V.I. Hospital and had a... (read more)
★☆☆☆☆
“Refund for cancelled flight still not received”
Written on: 30/04/2013 by IngridFr
My flight from Leeds to Munich on 23.03.13 was cancelled due to severe weather conditions. I spent 9 hours at the airport on the floor, from 5.30am to 2.30pm they told the passengers that they will be boarding in a few minutes, absolutely no information, NO REFRESHMENTS, no help finding another flight back, no help booking another flight, absolutely no customer service! 10 days later I received a letter asking for my bank details (although they told me at the airport they will refund the... (read more)
Ingridfri's Response to IngridFr's Review
Written on: 30/04/2013
I mean my flight from Leeds to Salzburg was cancelled, then I had to book another one to Munich
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★☆☆☆☆
“Only concerned with profit”
Written on: 20/04/2013 by yorkshirerose2
I booked a flight for my aunt (pensioner) to go to Spain last October. There was a natural disaster in the area she was going to and her friend could not meet her at the airport (roads impassable - lives and homes lost). BECAUSE I had checked her in online - which has more to do with the company's convenience than anything else - I was unable to change her flight because of call centre hours. When I appealed -which had to be done in writing - and asked for a refund (or for a voucher for a... (read more)
★★★★★
“excellent service”
Written on: 09/04/2013 by Summer126 (1 review written)
My wife and I who are O.A.P were travling to Malaga from Newcastle on flight LS557 5/4/2013.We were pre booked and allocated seats near the exit at an extra cost because of the leg room, unfortunately this is a safty hazid as my wife walks with a walking aid. We were moved to other single seats as there were no double seats left. All through the flight we were checked on by the crew who were more than helpfull. As we left the airplane one of the crew seemed very concerned and assured my wife... (read more)
★★★★☆
“Good cheap flights”
Written on: 01/04/2013 by Keyleigh1590 (1 review written)
Every year we fly out from Manchester to Palma, this year I'm flying from Blackpool as the flights work out cheaper. I have never had a problem with jet2 as the check in staff are always polite and the in flight staff do their job and make you feel at ease. Each time I have flown with jet2 I have been happy and I continue to use their services. I book group seating to make sure me my daughter and fiancé are sat together (this is a good option to have). Boarding time has always been good and... (read more)
★★★★★
“good start to holiday”
Written on: 23/03/2013
this was the second time we have used Jet2 for our holiday .My husband and I could not fault them at all.From the airport staff to the cabin crew they were great .Going from East Midlands was a really stress free start to the holiday then every thing to do with the flight was very good .Keep up the good work (read more)
★★☆☆☆
“Friendly Low (not) Fares, Unfriendly seat allocation”
Written on: 20/03/2013 by topkat1966 (1 review written)
My wife & myself have booked return flights to Rome Fiumicino in April. We have already paid £12 for the 'privilege' of online check-in and so-called allocated seats. Online check-in opened about two days ago; we have been allocated seats 31B and 32F (away from each other on opposite sides of the aircraft, and on separate rows) on an aircraft that is presently full of empty/unallocated seats. This is yet another cynical money-grabbing ploy by unfriendly Jet2 (like the online check-in fee)... (read more)
★★★☆☆
“Seating policy”
Written on: 14/03/2013
I have booked return flights to Faro and do not wish to pay extra to choose a seat. I consider that Jet2 deliberately allocates two seats together on one leg of the flight and seats in separate rows for the other leg and this is their way of trying to get an additional payment from passengers. When you book some six months ahead and the company have had your money in their account for that time, I consider that it would be fair to allocate seats together in the order in which seats were... (read more)
★☆☆☆☆
“Seating Policy”
Written on: 12/03/2013
We went to check in online and notice that the seats allocated are completely inappropriate. Less than half the seats were booked however jet2 chose to put me and my husband in emergency exit seats and my daughter apart from us in a middle seat and she is only 10 years old! This would appear to be a ploy to get people to pay for seats together. I don't mind paying for reserved seating, however, I do not like being forced into it. If jet2 said they would deliberately split families up I... (read more)
Rmsmith01's Comment
Written on: 04/05/2013
I think this is a new policy by Jet2 we have a similar problem even though our flight is 1 month away and many seats available. I always travel Jet2 instead of Ryanair but guess Jet2 is no better than Ryanair after all
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★☆☆☆☆
“Awful Airline”
Written on: 12/03/2013 by syms2000
JET 2 cheap holidays are a joke. After booking with them with my partner and 1 year old and other family members. We arrived at our holiday only to find their was not enough room at the hotel. This was double booked and we have never recived the money back or even a sorry. Also no talk of a main road close to the hotel which was so dangoruse for my family even tho it clearly said it was a family hotel when this is clearly not suitable. Then our return flight was delayed over 3 hours... (read more)
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Showing 11 - 20 of 401 Reviews
★★☆☆☆
“Lost the pricing plot”
Written on: 03/03/2013 by dpearce33 (1 review written)
I used to be a big fan of Jet2 but I am afraid they have really lost the plot when it comes to being a 'low cost airline'. I hate RyanAir but I now fly with them all the time as their costs are, on average, half that of Jet2 even allowing for all charges. I can even get a reserved seat with priority boarding for £10 with RyanAir. I now believe that Jet2 should be sued for claiming to be a low cost operator they are so expensive (read more)
★★★★★
“Dedicated Staff ”
Written on: 03/03/2013
I love Jet2.com I fly with them from East Midlands usually to Spain. Will be trying out their new Dubrovnic this year. Booking was easy - prices excellent. Check In staff were so friendly and helpful with a genuine warm smile at 4am !!! The Aircraft is comfortable and the Cabin Crew really friendly and professional. I really do not understand some of these reviews regards extra charges and flying when pregnant. That is no different with any Airline including name changes ! They all charge... (read more)
★★★☆☆
“refunds”
Written on: 02/03/2013
we are going to cyprus with jet2 in september and two weeks ago was sent a email telling us that they had changed the plain and now there was no extra leg room so we are due a refund of 68pounds and would be in our account within 5 working days this didnt happen so Iemailed them no answere so I waited a couple of days emailed again no answere so then I rung them spoke to somebody called [name removed] she assured me that the money would be refunded within 5 days has yet this has not happened... (read more)
Chunky64's Comment
Written on: 20/03/2013
Same here,but don't phone. Its a premium rate line. I e-mailed using their pro forma sheet and had to save the screen to word. There is no provision to save the e-mail. Thinking i am going to need all the paperwork if this goes to small claims court. Cheesed off with hem already and we're not due to fly for a couple of months
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Ingridf's Comment
Written on: 30/04/2013
My flight from Leeds to Munich on 23.03.13 was cancelled due to severe weather conditions. I spent 9 hours at the airport on the floor, from 5.30am to 2.30pm they told the passengers that they will be boarding in a few minutes, absolutely no information, NO REFRESHMENTS, no help finding another flight back, no help booking another flight, absolutely no customer service! 10 days later I received a letter asking for my bank details (although they told me at the airport they will refund the cancelled flight to my credit card with which I booked my flight) I sent the letter back the next day and now (30.04.13) I still haven't received anything, although I already had to pay for another flight the next day, refreshments at the airport, transport from Munich (which I had to book, Jet2 only offered me a flight to Salzburg one week later), transport from airport back, needing a room for one night etc.... Jet2 has absolutely no customer service, the flights are quite expensive for a cheap airline like that, seats are disgusting, even after 2 hours your back hurts. I will never ever fly with jet2!!! Lufthansa with no extra fees, great service and great seats offer flights from Munich to MAnchester for the same price as jet2!
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★★★☆☆
“End of jet 2 loyalty points”
Written on: 25/02/2013 by Mainser
After many years of flying to Spain with Jet 2 and been rewarded with loyalty points it now seems flying to Spain from any uk airports now earns no loyalty points.Jet 2 has given me no reason why they stopped .Maybe too many LOYAL customers were using this rewards ? (read more)
★☆☆☆☆
“Refund of Airport Passenger Duty”
Written on: 21/02/2013
What most passengers dont realise is if you have to cancel your flight for any reason you are entitled to a refund of Airport Passenger Duty. But jet 2 dont believe in paying this back to you, it is your money and what Jet2 is doing is stealing it from you. I am still awaiting a reply to my email. What sort of an airline is it that does not even have a telephone on the Customer Service Desk. This is the 2nd time this has happend to me we were booked to fly to Portugal when the Ash Cloud... (read more)
★★★★★
“Excellent history but a recent disappointment”
Written on: 20/02/2013 by melinywig
Have flown numerous times with Jet2 and have found them to be excellent from booking, through check-in to the flight. Their reward system is also very useful in reducing the cost of next or subsequent flights. I'm a little disappointed however to have recently been informed that a booking made for September has been changed. Having booked extra legroom seats back in August 2012, they have changed the plane and we no longer have these seats. To my mind they should look after customers who... (read more)
★☆☆☆☆
“Change of name”
Written on: 16/02/2013
Had to change the name of one of the passengers on my booking. I was charged £35 each way and then they added extra charges for an increase in flight cost. Total £103.00. I paid for this flight nearly a year ago, the seats are already paid for and they have had my money up front, and still they have the cheek to charge me extra for flight increases!! Disgusted. We will never use Jet 2 again we have been good regular customers! Warning read the terms and conditions fully. (read more)
★☆☆☆☆
“Changing dates of flight”
Written on: 29/01/2013 by liveseyalex
Recently booked flights with Jet 2 Manchester-Murcia for August 2013 for a family of 4 costing £900. A couple of weeks after making the booking we have just found out that my wife is pregnant. This will now affect our booking as she won't be able to fly back on the date originally booked because Jet 2 won't allow her to fly at the stage of pregnancy she'll be at. I have just spoken to the Jet 2 call centre to ask if under the circumstances we could change the date and bring it forward.... (read more)
Angel1367's Response to liveseyalex's Review
Written on: 03/02/2013
rip off that , simple solution dont fly with them ever again
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★☆☆☆☆
“Absolute disaster!”
Written on: 26/01/2013 by ShamusSamus
Adverts say it all, brght colours and actors pretending to be pilots makes dumb people pay money. That they are proud to be a flaunting cost cutting airline should set of warning bells, I wish it had with me and saved me the bad experience. Will be reading the reviews in advance and flying with the good airlines in future.. (read more)
★☆☆☆☆
“Naff airline at not even naff prices... ”
Written on: 26/01/2013 by NaffReiew
Anyone leaving more than two stars would have to either work for them, be in their pockets or have flown with a different airline and got it mixed up with Jet2.com.. (read more)
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Showing 21 - 30 of 401 Reviews
★★☆☆☆
“You get what you pay for....Monkeys for Peanuts! ”
Written on: 26/01/2013 by JugglingMonkeys
Though arrived on time I had never been so insulted before by some of the staff involved in the Jet2.com experience, having booked through Jet2.com holidays with just about satisfactory results the experience with their flights was a lot worse. Rude uncaring staff and damaged luggage. May seem cheap and cheerfull but takes the money back by ripping off every where else they can and ends up more expensive in the long run.. (read more)
★★☆☆☆
“Rude! Rude! Rude!”
Written on: 26/01/2013
Though arrived on time I had never been so insulted before by some of the staff involved in the Jet2.com experience, having booked through Jet2.com holidays with just about satisfactory results the experience with their flights was a lot worse. Rude uncaring staff and damaged luggage. May seem cheap and cheerfull but takes the money back by ripping off every where else they can and ends up more expensive in the long run.. (read more)
★☆☆☆☆
“Survival is a bonus you should be grateful of with a Jet2”
Written on: 26/01/2013 by DavidFlapAlot
Because that is the best you can hope for and the best you will get. Terrible service and a terrible experience. If clowns could fly planes they would fly Jet2.com.... (read more)
★☆☆☆☆
“Chav airline at chav prices for chav customers”
Written on: 26/01/2013 by DeserieJones
If your going to waste your benefit money on going abroad use Jet2.com, they will make you feel at home by air hostess that look like they have shot up mid flight and baggage monkeys straight from the hoody central of the area smashing up your luggage (your lucky if you get any of it back never mind any of it in one piece) Would never fly with, your better off flapping your arms for an hour and hoping for he best, you might not get where your going but at least you will still have your... (read more)
★★☆☆☆
“Jet2 - better thrills than the Big One at Blackpool...”
Written on: 18/01/2013 by cfc2000 (2 reviews written)
Jet2 run very old planes which can be positively frightening. I flew Jet2 recently from Manchester to Budapest. Delayed two hours before final take-off. Budapest to MANCHESTER TERMINAL 1 Friday, 21September 2012 Flight: LS898 Departs: 20:05 Arrives: 22:05 What we were told is that a hold fire warning light had come on and the take-off had to be aborted at the last minute. A man in a reflective jacket (supposedly an engineer) got on the plane eventually - he could have... (read more)
★☆☆☆☆
“Unfriendly, non-lowcost, arrogant”
Written on: 18/01/2013 by whathappenedtocustomerservice (1 review written)
Have used Jet2 since the day they started (when they were worthwhile) but it's been a downhill slide since then. Prices continue to rise, outrageous increases in half-term week, charge for absolutely everything and now they only have a tiny number of short-haul flights that will earn loyalty points. Having said that, the loyalty points scheme could be used for about ten seats per flight. Incessant emails claiming they "guarantee" cheapest car hire (not even close), cheap insurance (ditto)... (read more)
★★★★★
“Best Airline Ever!!!!!”
Written on: 06/01/2013 by mderbyshire (3 reviews written)
I flew with jet2 in August 2012 and really loved the whole time I was On the 737 great staff, and VERY comfy seats I pre-ordered a media player and there was a wide range of tv shows and movies on the system I did not like the level of leg room (read more)
★★★★★
“Best Airline Ever!!!!!”
Written on: 06/01/2013 by mderbyshire (3 reviews written)
I flew with jet2 in August 2012 and really loved the whole time I was On the 737 great staff, and VERY comfy seats I pre-ordered a media player and there was a wide range of tv shows and movies on the system I did not like the level of leg room (read more)
★☆☆☆☆
“The next Flyglobespan?”
Written on: 06/01/2013
You book AND PAY months in advance to guarantee the day and time you want then they change the flights to times you would never pick. To late to go elsewhere so you have to change all your other arrangements with the associated amendment costs etc. Car hire (with Jet2) goes up 20% to pay for the extra day you need because Jet2 changed your flight then to add insult to injury they reduce the flight costs by 10% for new bookings but you can't take advantage because YOU BOOKED AND PAID months... (read more)
★☆☆☆☆
“Rip-Off Merchants! Almost Ryan Air!!!!”
Written on: 02/01/2013
Hidden charges in bookings, just like ryan air. Went online to check in and were placed in seats on opposite sides of the plane. Weare only a couple and the service claims to try and keep groups together. Of course for a small fee we could change our seats to adjacent ones. Not impressed at all. I'm expecting to have to pay to use the toilet while on board same as with ryan air. Next time I'll be using easyjet, where the price quoted is what is actually paid. Go enjoy a fat cat whisky with... (read more)
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Showing 31 - 40 of 401 Reviews
★★★★☆
“the best way to fly”
Written on: 19/12/2012
we use jet2 when we fly from Blackpool to Alicante, we have always had good friendly northern service from the cabin crew, polite, friendly and have time to chat. We use the airline twice a year and can not find any reason not to use them. My partner usually books an extra legroom seat, row 14a but the seat 14b is not extra legroom so no extra charge, great as the regular seats are ideal for me.Our most recent flight was December 2012 and everything went on time. We stay at a local hotel,... (read more)
★☆☆☆☆
“Early bird fares”
Written on: 19/12/2012
Early bird fares my @rse 7 Months in advance and charging £305 pp for Edinburgh to Malaga return flights. (read more)
★☆☆☆☆
“loyalty points not given”
Written on: 16/12/2012 by dogman12
booked 2 flights to TENERIFE 2013 but no loyalty points for this route anyone know why as got points for flights in 2012 (read more)
★★★★★
“Jet2.com Amazing Alirline”
Written on: 26/11/2012
traveling from Blackpool to faro. Flight departed on time. Really help full staff throughout the whole boarding process. Brilliant flight. In flight retail reasonable. See you next Summer Jet2! (read more)
Justanotherpunter's Comment
Written on: 02/12/2012
Jet2 was good when it started, but as expected, greed changed that. "friendly, low cost"?? Neither.
The loyalty points system has been reduced to next to useless. prices are amongst the highest. They take all that is bad from O'Leary and apply with enthusiasm, but they don't start with low prices. The advertising campaign is one very short step from outright lies.
For example, Manchester to Venice £422 pp return. Use Monarch £130 pp return.
Time for a wake-up call - the only way is for people to use alternatives.
Hateful organisation
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Airlinespotter's Comment
Written on: 10/12/2012
Have used Jet2 since conception 10 years ago. They issue flights 14 months before departure. Monarch issue usually 8 months in advance. You can only compare like for like prices, by the time other operators issue their flights Jet2 have put up their prices up.
The early bird gets the worm as they say.
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★★★★★
“great”
Written on: 10/11/2012
first time we have traveled with Jet2 could not fault it one of the best short flights we have had cabin staff great as were the airport workers (read more)
★☆☆☆☆
“WORST airline in the world!!!”
Written on: 05/11/2012 by SirBernardoCarvalho816711
Took a flight from Manchester to Faro. Delayed 3.5 hours at Manchester, the airline staff didn't give us any reason why the plane delayed, just tell us to 'seat down, and relax, plane almost ready', well i listened to them, so i found a seat at the gate and wait... wait and wait... totally 3.5 hours the plane has delayed. The staff services are absolutely horrible and stupid! The quality of food is bad, the seat is very small, can't really have a comfortable flight, the cabin looks old and... (read more)
Delayed's Response to SirBernardoCarvalho816711's Review
Written on: 05/11/2012
If there was a technical problem with your plane and the delay in reaching your arrival airport was in excess of 3 hours then you are entitled to financial compensation from the airline.
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111Ka's reply to Delayed's Comment
Written on: 07/11/2012
Bear in mind delayed comment as delay is difference between when you were programmed to land at Faro compared with actual time when you did. ECJ ruling does not relate to your delay at Manchester airport.
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★★☆☆☆
“no oneanswers”
Written on: 28/10/2012
ask me to book flights that do not exist. booking in on line still queue with people who have not. What is the point. Went to Paphos airport no other flights, 4 Jet 2 to UK absolute choas lines of people out of the door. (read more)
★☆☆☆☆
“Customer service. More light legalised theft !!!!”
Written on: 24/10/2012
Unfortunately found myself unable to make a weekend trip away with my wife, I therefore contact Jet2 to arrange alternative flights and dates to be advised £140 admin charge, told the operative I will contact the hotel to see if they have availability then I will come back to her and confirm. Contacted hotel made reservation and paid additional monies. Rang jet 2 to confirm and pay to be told flights had gone up so additional £132 per person and £140 admin charge on top , spoke to a... (read more)
Malibu120603's Comment
Written on: 01/12/2012
We just had similar problem with them,all we wanted to do was a name change on a flight and they charged us £129 plus a credit card charge of 3.6% they are absolute rip off merchants and have been reported to watchdog.
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★★☆☆☆
“DONT PAY TO BOOK SEATS THEY GIVE THEM TO SOMEONE ELSE”
Written on: 23/10/2012 by quwerty1 (1 review written)
Portugal to Glasgow 23/10/2012 party of 5.Three adults and 2 children.We werent too bothered about checking in first and rushing as we were on holiday and our seats row one and two were booked and paid for 6 months in advanced.Confirmation of same sent by Jet2!!!! At gate we informed staff wrong seat numbers on tickets they said inform cabin crew.We did before even sitting down we were told to go to our seats at back of aircraft and they would sort out after boarding now I realise they... (read more)
★★☆☆☆
“flight from tenerife”
Written on: 19/10/2012 by bandit7568
We were just coming into land at blackpool airport on the 5oclock flight from tenerife on 12/10 2012 when we pulled up realy quickly so quick even i got worried we were told there were birds flying across the runway so we circled round and landed. When i was getting off the plane the left engine was making a scraping noise which ive never heard before but we were told that was normal RIGHT normal why lie to ya passengers oh and the inflight meals both ways was a joke keep up the good work jet2. (read more)
Gibe12's Response to bandit7568's Review
Written on: 24/10/2012
The sound coming from the engines is the wind through the engine on a 737-300 that sound is very common on disembarkation! even with little wind the engine can make that sound so yes it is normal!
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Showing 41 - 50 of 401 Reviews
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Chryule's Response to pancell's Review
Written on: 10/06/2013
I was just thinking the same thing this used to be a great priced airline now highway robbery!!!!!