Global Golf - www.globalgolf.com Reviews

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★★☆☆☆
2.4 / 5
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Latest Reviews

★★☆☆☆

“Terrible place to buy clubs! Stay away!!!”

Written on: 27/09/2016 by azgolfer (1 review written)

Bought a set of Callaway X22 irons senior flex for my daughter. The set was 6-pw aw and sw. It was a Value set. Regular length and lie. I got the set and they were in ok condition considering it was a value set. They were not regular length. They were 1/2 inch longer and the 6 iron was a regular shaft not senior. Don't they measure the clubs and see if they are the right shafts before shipping to people?! I did call and got to talk to a customer service rep and they sent me a return shipping… Read Full Review

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★☆☆☆☆

“Zero customer service”

Written on: 19/04/2016 by maxthecatguy (1 review written)

This online retailer does not return customer service inquiries. Basically, "buyer beware" because they do not get back to you… Read Full Review

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★☆☆☆☆

“STAY AWAY!!!”

Written on: 11/04/2016 by Uriahv437 (1 review written)

Without a doubt the worst online company I have ever dealt with. Order placed, waited 3 weeks for a confirmation, emailed numerous times for update status on order, finally received an email stating my item was no longer available after 4 weeks of the online status telling me it was being "Processed". STAY AWAY from them, thinking they are nothing but some flow through warehouse operation. … Read Full Review

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★☆☆☆☆

“POOR SERVICE”

Written on: 06/03/2016 by Christopher233 (1 review written)

A poor product description on their part and a nightmare trying to return it. Just gave up and kept it. Never again!… Read Full Review

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★☆☆☆☆

“Buyer beware - rip off”

Written on: 24/11/2015 by Carey105 (1 review written)

Goods are legit but the price can double after duty and admin fees. I'd suggest only buying very good and above if you bother. They should have made you aware of the additional costs even on 2nd hand goods. Also packed in three clubs in two boxes to get an additional admin fee. Fooling no-one. I should have looked at sites like this! … Read Full Review

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★☆☆☆☆

“Advertised free shipping on goods costing $99 or more....”

Written on: 13/07/2015 by JHJONES31 (1 review written)

Advertised free shipping on goods costing $99 or more. I bought a golf club recently and was charged £29 shipping and then a further bill of £24.50 VAT and an Advancement fee of £!2.It would have been simpler and no more expensive to have bought it from our local professional. The approximate additional extra costs must have been known to GlobalGolf but were witheld… Read Full Review

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★☆☆☆☆

“Pricing misleading”

Written on: 12/07/2015 by Adax154 (1 review written)

Recently bought a golf club from global golf and it was indicated that shipping was free for goods costing over $99 but was charged £29 for shipping. Later I received a bill from FedEx of £24.50 VAT and a further Admin. charge of £12. These additional costs must have been known, approximately at least, to globalgolf but the information was not provided. It would have been easier and more appropriate to have bought the club from a local professional, and for a similar price… Read Full Review

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★☆☆☆☆

“Shipped wrong item”

Written on: 03/06/2015 by Abbott265 (1 review written)

Very poor. I asked them during the purchase, after purchase, during delivery. Every time they said that they were sending the correct item. Arrived. WRONG ITEM!!!… Read Full Review

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★☆☆☆☆

“False Advertise ship within 3 Business Days”

Written on: 18/12/2014 by NikhilRandall (1 review written)

When I purchased online they guaranteed Xmas delivery! Site said we ship next day or within 3 business days & I qualified for free shipping. Yeah they may ship quickly but they used a ground shipment company that takes 10-15 days to deliver. I ordered on Dec 9th. I got worried so tracked my shipment. Expected delivery Dec 24th!! Can't get a response from customer service. I'm worried it won't arrive & my husband & son in law won't get their main gifts from me. I'll never, ever order here again!… Read Full Review

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★★☆☆☆

“Poor customer service”

Written on: 28/10/2014 by ieFinnegan456 (1 review written)

I agree with much of what is posted about 2nd rate customer service. I ordered a $1000+ RH set from them. However, I use a LH putter. A RH putter was delivered. I contacted them about the mistake and they agreed to a return. However, they refused to pay for return shipping. I returned the club at my expense. A week later I have not received a credit back to my card. I spoke with someone there who could provide me no information about the status of the return and said that it could be… Read Full Review

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★☆☆☆☆

“Worst customer service ever!!!!”

Written on: 04/09/2014

Ordered a couple of clubs from their website. Sent me the wrong club. Complained about it , but the customer rep was not so welcoming. She seems like she was already bored of our conversation and would rather do something else. She did not even apologized considering its their fault. Ive been a longtime customer of them but this was the first i called customer service. Such a bad experience. Would probably never buy from them again. Ebay, here i come!!!!… Read Full Review

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Jthepilot's Comment

Written on: 28/10/2014

Agreed. I had almost an identical experience with returning an item to this store October 2014

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★☆☆☆☆

“WORST CUSTOMER SERVICE ON THE PLANET”

Written on: 26/08/2014 by carstock (1 review written)

The company has the rudest personnel I have ever encountered. The "customer service manager" has a I-DONT-GIVE-A-S**T attitude towards customers and talks in the most condescending ways. I would also like to add that this is my FIRST review on a company ever!! I was THAT dissatisfied, hope that says something!!! PLEASE DO NOT SHOP AT GLOBAL GOLF, YOU WILL REGRET IT. COMPANY WILL NOT FIX ANY PROBLEMS WITH YOUR PURCHASE OR ACCOUNT. BEWARE!!!!!!!!!!!!!!!… Read Full Review

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★★★★☆

“Best place for golfers on a budget!”

Written on: 19/07/2014 by olGreene184 (1 review written)

I came across Global Golf when looking for an inexpensive way to support a new golf habit. I was pleased with the selection and prices I found there, although I was slightly concerned about what actual condition the clubs would come in like. First order was about 2 years ago for used Taylormade Burner Plus 2.0 Driver, 3W, 5W. Paid less than $150 for all 3 in "Good" condition. Order arrived in a couple of days (Fedex Smart Post). Opened the well packed box to find all three clubs that, honestly… Read Full Review

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★★☆☆☆

“take your chance”

Written on: 11/07/2014 by wqCopeland278 (1 review written)

My first experience was great. Club arrived in great shape and shipping was quick. My second experience has been brutal. I ordered a club on June 21st, paid for on same day. 3 days go by and club hasn't shipped yet. Day 4 I notice that package 1 was cancelled and are now processing package 2. I email and ask what happened to package 1. They reply the next day and say they had a 'problem with the inventory but since have fixed that and the order should ship out later today'. 2 days later… Read Full Review

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★☆☆☆☆

“Are they legit ?”

Written on: 09/06/2014 by gdWeeks9 (1 review written)

Having never ordered from GlobalGolf before I decided to take a chance (after checking some of their online reviews) and ordered a couple of metal woods and headcovers. I received confirmation of the order and payment was taken immediately (before shipping). 7 days passed and there was no change in the order status (status continued to show "processing" ) . I contacted their customer support and received an email indicating that since I had ordered several pieces that were stored in… Read Full Review

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★☆☆☆☆

“club ratings bad”

Written on: 19/04/2014 by Knightyw241 (1 review written)

bought,what global golf said were very good mizuno clubs, arrived one day late and in fair, not very good condition, grooves are bad, grips not standard as they said, but the awesome clubs that they claimed to be, are fair at best-do not purchase their junk-they rated the clubs very good, i and my friends rated them, fair at best-i wish them well, but, never again will i purchase anything from this group-… Read Full Review

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★★★★★

“Shipping , product and transaction very satisfactory. ”

Written on: 07/04/2014 by Pumaguy (1 review written)

I ordered a pair of closeout golf shoes from Global Golf. Shipping was timely and the product was as advertised. My overall experience was very positive. I wouldn't hesitate to order from them again… Read Full Review

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★☆☆☆☆

“"Racist"”

Written on: 08/10/2013

Global golf is a very racist company that profiles people based on color, and assent. They believe in this company, that no other persons but people like them can afford to legally purchase golf equipment! Once you are assented then you are fraudulent to seek to buy their golf equipment only affordable to non colored people! They become very antsy and rude, even cursing at you! Cutting off on phone with you if you try hard to take the insults! I advise that any colored person seek alternatives… Read Full Review

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★☆☆☆☆

“pathetic”

Written on: 17/09/2013 by archie65 (1 review written)

international customers!! remain away-they sound more like hackers who would ask 4 all sorts of credit card details-- even the local customers keep off- ordering them is like u r at yor own peril-… Read Full Review

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★☆☆☆☆

“Very POOR customer service”

Written on: 03/09/2013 by DrJLee (1 review written)

Just call the customer service and you will know what I am talking about. I talked to three different people on the phone and they were all mean and didn't seem to care about the customers. Received a driver with the broken shaft. Very poorly packaged. Actually the worst packaging I have ever seen… Read Full Review

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