Tesco Clubcard Reviews

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★★☆☆☆
2.3 / 5
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  • Quality of Incentives

  • Value For Money

Summary

The Tesco Clubcard is perhaps the best-known supermarket loyalty card. With clubcard points available on anything from Tesco Car Insurance to Tesco petrol purchases, this loyalty card is extremely popular.

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★★☆☆☆

“Vouncher scheme gets more and more complex”

Written on: 02/03/2014 by RhettFournier (1 review written)

I am getting increasingly annoyed with all the vouchers Tesco throw my way and the restrictions that come with them. Now they are even bombarding me with e-mails with offers and little instruction on how they work. I realise it's all part of the loyalty scheme but to be frank I haven't got the time or the inclination to work out which voucher is valid when. Life is too short Tesco please simplify this process and go back to low prices in the first place. Does anyone else feel the same?… Read Full Review

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May1953's Comment

Written on: 13/03/2014

I don't. I'm very happy to get vouchers of various descriptions. Can't see what the problem is, quite frankly.

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★★☆☆☆

“hotel bookings”

Written on: 15/01/2014 by harrispaul (1 review written)

Have been trying to book a break in Edinburgh with Teco clubcard vouchers. allthough i donot want to go till May i am finding it impossible to get accomodation I have made EIGHT phone calls and been given FIVE different numbers to ring.Each time i get told different hotels to ring and when i do there is NO availability.What is the point of saving tokens if you then can't get a booking?… Read Full Review

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★★☆☆☆

“New Points scheme”

Written on: 31/12/2013 by mikejamesdj (1 review written)

Your new club cards points scheme is utter rubbish !!!!!! You used to send out a voucher for a certain amount i.e.: you have earned xxxx points please find a four pound voucher etc etc now all you get is 45p off this item or 1.25 off this item This is a complete load of rubbish and i will be finding myself driving the extra few miles to go to Sainsburys as they at least have a decent voucher scheme … Read Full Review

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May1953's Response to mikejamesdj's Review

Written on: 13/03/2014

What nonsense. If you've not been sent a voucher, then you haven't spent enough!

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★★☆☆☆

“Each year i save my clubcard point for Christmas so i...”

Written on: 15/12/2013 by samm9059 (1 review written)

Each year i save my clubcard point for Christmas so i save around, 40 pound, i like to double them up which i do every year, only this year they sent me all 36 pound of vouchers in 4.50 vouchers, therefor i could not double up on anything as he has to be 5 pound to double! I was told i can put to vouchers together to make 9n pound and double the 5 and the 4 pound will go back onto my clubcard within a month! this is not on, i saved for a year to double up and now they want me to put back onto… Read Full Review

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Kazaroo123's Response to samm9059's Review

Written on: 04/04/2014

if you had 36,00 in club card vouchers i don,t get why you think you can only double the £5 and the
£4 from every voucher had to go back to club card points . i take it you received 8 x £4.50 vouchers with adds up to £36.00 you could of doubled up £35.00 to £70.00 and the £1.00 would of gone back to points, that,s an extra £35 free from tesco.if you are saying the extra points have yet to be credited back to you then ring them and they would look into this for you.

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★★☆☆☆

“Are They God?”

Written on: 27/09/2013

As a Power of Attorney for Mother in law who is housebound and cant hear on the phone, Husband and I do the shopping, I had the phone slammed down on me when trying to order her a new card because she did not live with me and could not hear on the phone, the lady who did the slamming, told me that because she was housebound and could not hear would not be entitled to a card?? I explained she already had one, just wanted a replacement. Once again I was told, if she could not operate a phone or… Read Full Review

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May1953's Comment

Written on: 13/03/2014

Disgusting..... so pleased you managed to sort it out in the end

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★★☆☆☆

“TESCO MONEYBACK VOUCHERS”

Written on: 06/03/2013

I receive my moneyback vouchers online via email. The last 2 lots I have received have arrived with no barcode so I cannot use them instore. As I do not use the online shop I couldnt understand why. I contacted Tesco and informed them I needed the vouchers to be useable instore as I do not use their shop online service. The email I received was very polite and nice and was informed this will be changed immediately. Low and behold and get an email again, your vouchers are available! Good I… Read Full Review

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★★☆☆☆

“con on clubcard top up for voucher exchange scheme”

Written on: 09/11/2012

Very dissapointed with the way Tesco won't allow you to use the money that you top on your clubcard for the voucher exchange scheme!!!! I topped my card up with an extra £50 before the cut off date, believing that i would have extra money on my clubcard for the voucher exchange for christmas, oh no it states on those vouchers that they cannot be used for the voucher exchange scheme, would have much rather kept my hard earned cash and spent it elsewhere… Read Full Review

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★★☆☆☆

“exchange vouchers deal”

Written on: 20/05/2012

I do not recommend exchanging your vouchers online definately visit the store I had £30 of vouchers which should have gave me £60 to spend and I was sent £40 the website is very confusing to use and the staff at the call centre even less helpful and very rude making out I was not doing the process probably and its my fault I lost the £20 think i,ll start shopping at asda… Read Full Review

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★★☆☆☆

“Tesco Clubcard not worth it anymore! ”

Written on: 10/05/2012

I have held a Tesco Clubcard for some years now and I have started to shop at other supermarkets as I do not think that shopping at Tesco for Clubcard points is worth it anymore… Read Full Review

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★★☆☆☆

“I was very pleased to discover I could use my Tesco...”

Written on: 20/05/2011

I was very pleased to discover I could use my Tesco Vouchers on the Denby website. They only give twice the value, but still good enough for me. I love Denby goods. All I wanted was 2 sets of cutlery. After entering my voucher code, I was alerted I couldn't use the voucher, because the set was a SALE item. ALL the cutlery sets on the Denby website are SALE items, bar two. So if I want to use my voucher now, I have to buy a full price item. I feel like I have been duped. I might as well have… Read Full Review

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★★☆☆☆

“the idea of the clubcard itself might be good, you do...”

Written on: 27/07/2010

the idea of the clubcard itself might be good, you do get few pounds voucher back from time to time, but the staff working at the club card section are not as good... i've registered this card for a year but so far no one has sent me the real card, talked to the customer service at the tesco store and the woman told me that i've to call them on this issue and at the same time pointed out the clubcard staff aren't that good haha... i wanted to change my address so my wife called them as i work… Read Full Review

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