Tesco Clubcard Reviews

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★★☆☆☆
2.3 / 5
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  • Quality of Incentives

  • Value For Money

Summary

The Tesco Clubcard is perhaps the best-known supermarket loyalty card. With clubcard points available on anything from Tesco Car Insurance to Tesco petrol purchases, this loyalty card is extremely popular.

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Latest Reviews

★★★★★

“4 day Birthday celebration Mercure Bloomsbury London”

Written on: 16/03/2015 by Shirleywirley (1 review written)

Mercure Hotel Bloomsbury, Room 408 6 - 9 March 15. Great location between Russell Square and Holborn Tubes. The place was immaculate and modern. Just chic - not shabby! It must have been recently refurbished. The breakfast was great, the plates were hot, the staff attentive and helpful. The fresh flower arrangements in reception were amazing. I just couldn't fault it. The only downside was that the room was small and quite dark but we didn't spend much time in it apart from sleeping! We… Read Full Review

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★☆☆☆☆

“ANOTHER TESCO RIPOFF”

Written on: 07/02/2015 by barringtonr (1 review written)

We have just been ripped off again by Tesco Clubcard. After the fiasco with the Chef & Brewer vouchers, the last thing we expected was to have problems with the Hungry Horse vouchers - how wrong we were! Firstly, the vouchers were to come within 30 mins of the first email, they didn't. Secondly, when they did arrive we found that the restaurant was unable to accept them because their till would not recognise them. A complete waste of time and another Tesco Rip Off!… Read Full Review

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Barringtonr's Response to barringtonr's Review

Written on: 08/02/2015

I thought these rewards were "Loyalty" rewards. If this is how they treat "Loyal" customers, what chance have the general public?

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★☆☆☆☆

“absolutey useless , do not bother”

Written on: 09/01/2015 by honestreviews1001 (1 review written)

Have been using the clubcard whilst filling up with fuel at local Esso garage. Have received no points whatsoever for 8 months. Rang tesco and they said they would send out a new card . New card does not work. Rang tesco several times and they just keep saying we will send out a new card . Dont bother tesco , wont shop there again. (No wonder its going belly up)… Read Full Review

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★☆☆☆☆

“USELLES CLUCARD BOOST”

Written on: 31/07/2014 by kosatcova (1 review written)

I WANTED TO GO TO SOME GARDENS ON MY HOLIDAY IN DEVON AND SOME WERE ON BOOST CLUBCARD OFFER. BUT HARD AS I TRIED I COULD NOT FIND PRICE FOR ENTRY AND ALL THE SITE CAN TELLING ME WAS ,"SEND SOME VOUCHERS ", ALSO I COULD NOT ORDER TWO ENTRY TICKE AS THERE IS NO QUESTION HOW MANY TICKET YOU WANT, , WHAT A STUPID SITE THEY HAVE NOW OR IDIOT SET IT UP. WHAT ARE THEY AFRAID OFF.PERHAPS I WOULD WORK OUT HOW MUCH THEY ARE RIPPING ME OFF.WHAT USE ARE THESE VOUCHERS, I STARTED GOING TO "SAINSBURY'S AS I… Read Full Review

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★★★★☆

“Tesco Express The Best”

Written on: 04/06/2014 by Yadira111 (1 review written)

Like Tesco express far more than the big stores even though they are more expensive… Read Full Review

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★★★★★

“The In Store Opticians”

Written on: 02/06/2014 by gallop55 (1 review written)

A helpful and efficient service. Quality to a high standard. Definitely use again. 10 out of 10 Many Thanks… Read Full Review

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★☆☆☆☆

“Rubbish choices”

Written on: 28/03/2014 by Puds58 (1 review written)

I used to shop at Tesco Droylsden all the time, but these days I can hardly ever get what I want For the last two weekends I've tried to get a nice piece Pork but they haven't had any nice pieces If I go to Asda or Morrisons they've always got a great choice , so that's where I'll be going from now on. And about the club card points if I was you,you should keep a check on them because some of mind Didn't get added on, and why if you spend £50 on Petrol do you only get 25 points instead of… Read Full Review

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★☆☆☆☆

“What a shamble. ”

Written on: 27/03/2014 by Wonkysei (1 review written)

I normaly never bother to write reviews about anything, but in this I feel obliged to do for the product it refers to is in my opinion really really bad, and it has to be the worst so called points rewards system in the country, it's simply useless as it takes forever for your points to acumulate in the fist instant, and then you can't spend those very hard to get points when you want as your in fact restricted with how and when you can use your points, a total shamble that's pretty much like a… Read Full Review

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★☆☆☆☆

“Rip off”

Written on: 22/03/2014 by dlSampson241 (1 review written)

Please refrain from using tesco club card. Most of the rewards via tesco will cost you more than going direct to the store or the company. Not only do the staff pass you from pillar to post but tesco appear from the media and personal experience to be ripping people off from every angle. I have reverted back to asda... You are better off without a reward system when prices are that high! And they cannot reward you adequately enough… Read Full Review

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★☆☆☆☆

“Poor return for Clubcard Points”

Written on: 21/03/2014 by RabF (1 review written)

I have just tried to book a hotel with Tesco Clubcard and am appalled at the quality and availability on offer. From the days of Tesco being a brand leader with its loyalty card it has steadily eroded to the point that I no longer would consider going to Tesco with their Clubcard as a loyalty option. 4 hours to try to book a hotel with no success. Choice limited and contrived in the extreme and a booking system out of the ark, poor does not describe the service and options available… Read Full Review

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★★☆☆☆

“Vouncher scheme gets more and more complex”

Written on: 02/03/2014 by RhettFournier (1 review written)

I am getting increasingly annoyed with all the vouchers Tesco throw my way and the restrictions that come with them. Now they are even bombarding me with e-mails with offers and little instruction on how they work. I realise it's all part of the loyalty scheme but to be frank I haven't got the time or the inclination to work out which voucher is valid when. Life is too short Tesco please simplify this process and go back to low prices in the first place. Does anyone else feel the same?… Read Full Review

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May1953's Comment

Written on: 13/03/2014

I don't. I'm very happy to get vouchers of various descriptions. Can't see what the problem is, quite frankly.

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★★☆☆☆

“hotel bookings”

Written on: 15/01/2014 by harrispaul (1 review written)

Have been trying to book a break in Edinburgh with Teco clubcard vouchers. allthough i donot want to go till May i am finding it impossible to get accomodation I have made EIGHT phone calls and been given FIVE different numbers to ring.Each time i get told different hotels to ring and when i do there is NO availability.What is the point of saving tokens if you then can't get a booking?… Read Full Review

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★★☆☆☆

“New Points scheme”

Written on: 31/12/2013 by mikejamesdj (1 review written)

Your new club cards points scheme is utter rubbish !!!!!! You used to send out a voucher for a certain amount i.e.: you have earned xxxx points please find a four pound voucher etc etc now all you get is 45p off this item or 1.25 off this item This is a complete load of rubbish and i will be finding myself driving the extra few miles to go to Sainsburys as they at least have a decent voucher scheme … Read Full Review

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May1953's Response to mikejamesdj's Review

Written on: 13/03/2014

What nonsense. If you've not been sent a voucher, then you haven't spent enough!

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★★☆☆☆

“Each year i save my clubcard point for Christmas so i...”

Written on: 15/12/2013 by samm9059 (1 review written)

Each year i save my clubcard point for Christmas so i save around, 40 pound, i like to double them up which i do every year, only this year they sent me all 36 pound of vouchers in 4.50 vouchers, therefor i could not double up on anything as he has to be 5 pound to double! I was told i can put to vouchers together to make 9n pound and double the 5 and the 4 pound will go back onto my clubcard within a month! this is not on, i saved for a year to double up and now they want me to put back onto… Read Full Review

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Kazaroo123's Response to samm9059's Review

Written on: 04/04/2014

if you had 36,00 in club card vouchers i don,t get why you think you can only double the £5 and the
£4 from every voucher had to go back to club card points . i take it you received 8 x £4.50 vouchers with adds up to £36.00 you could of doubled up £35.00 to £70.00 and the £1.00 would of gone back to points, that,s an extra £35 free from tesco.if you are saying the extra points have yet to be credited back to you then ring them and they would look into this for you.

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★☆☆☆☆

“Very Poor Customer Service”

Written on: 06/12/2013 by jinx123 (1 review written)

I called the customer service team when I was having trouble registering an online account to be able to view my clubcard points. The first man I spoke took my email address and told me within the next 24 hours I should have no difficulty registering....well I was still having difficulties 3 days later...I then called again. The lady told me it was mu server and that it was the cookies that I was 'allowing'. Now I may be 26 but I'm not too clued up on how to stop these. It was the 'hurry up… Read Full Review

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★★★★★

“Best loyalty scheme on the market”

Written on: 11/11/2013

I think it's great! I have always spent my vouchers with Tesco rather than mess about with the days out etc. I always double up too, last year spending it on frozen foods, and this time have spend some on cosmetics, some on clothing and some on household stuff, each time getting double the value. I also find that I get extra bonus money-off coupons at the checkout, simply by using my card. My only criticism is that the vouchers don't come in £5 denominations, (mine came as a £21 and a… Read Full Review

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★☆☆☆☆

“Are tesco reward hotel rooms rarer than hens teeth?”

Written on: 29/09/2013 by Ryan2002 (1 review written)

Tried to book a hotel in London before Xmas, nearest one was Heathrow or Luton? (Handy locations for a city break - not). Well, maybe London is busy at that thine of the year so tried Liverppol in January & February - also no availability???? What's the point in swapping points for £330 of hotel vouchers if I cannot book anywhere? Complete rubbish and bordering on fraud in my opinion - no worth the vouchers they are printed on! Would give no stars for vfm if I could..... … Read Full Review

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★★☆☆☆

“Are They God?”

Written on: 27/09/2013

As a Power of Attorney for Mother in law who is housebound and cant hear on the phone, Husband and I do the shopping, I had the phone slammed down on me when trying to order her a new card because she did not live with me and could not hear on the phone, the lady who did the slamming, told me that because she was housebound and could not hear would not be entitled to a card?? I explained she already had one, just wanted a replacement. Once again I was told, if she could not operate a phone or… Read Full Review

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May1953's Comment

Written on: 13/03/2014

Disgusting..... so pleased you managed to sort it out in the end

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★☆☆☆☆

“That one star is a minus”

Written on: 07/08/2013 by lonestar292 (1 review written)

Why do they let somebody at my previous address, with a different name cash in points that I have gained? When I did update my details they said that would reimburse the points and send me a new card, 2 months ago. Nothing. Latest points that I have gained have also not been sent to me and I know the latest vouchers have been dispatched. Customer Care? CUSTOMER CARE DON'T CARE. No more Tesco for me. Diabolical… Read Full Review

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★☆☆☆☆

“Very Misleading”

Written on: 31/07/2013 by Publovers (1 review written)

Don't expect a warm welcome and best deal when you use your reward vouchers at attractions etc. You may be handing over £100 But in reality this is worth about £25 to the supplier as this is all Tesco will give them. Add the cost of staff to handle the claim and the glossy £100 voucher is worth less than £20 to the supplier. So don't be surprised that you are not as welcome as a cash paying customer … Read Full Review

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