Moonpig Review, www.moonpig.com uk

★★★☆☆
3.4 / 5
1138
63% of users recommend this

Summary

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Latest Reviews

“Completely different flowers delivered!!!!”

Written on: 20/06/2016 by AlyviaConway (1 review written)

Ordered flowers for Father's Day and got a complete different bunch of flowers. Unfortunately I have got been well so could not leave house to buy a bunch of flowers for my dad so ordered from Moonpig some beautiful mixed bright Germini flowers and got a completely different bunch of flowers that isn't even on the website. Emailed them and only got an apologise. Don't order flowers from these people!!!!!!… Read Full Review

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“non-delivery”

Written on: 26/05/2016 by jjKnight140 (1 review written)

My wife was sent two Moonpig cards from different friends just recently. - Mid May 2016. Neither arrived… Read Full Review

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“Why don't you stop taking orders When you can't deliver?”

Written on: 26/03/2016 by Savannao325 (1 review written)

18th March was our 1st wedding anniversary and my husband was in Melbourne and I was in India. I chose this terrible site(Got to know later) to order a personalized card for him. I placed my order on 16th as they had mentioned they would take 2 days. But when card didn't reach him on 18th I checked with them and got the answer that although they have mentioned 2 days on their site , it is estimated only but actually they take 4 working days since they are tied up with Australian post and also… Read Full Review

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“Disgraceful ”

Written on: 24/03/2016 by Wendiharr11son (1 review written)

Ok.... Never used moonpig before..... And won't be using it again! Ordered birthday flowers...for tmy mum.....didn't arrive.... Delivered next day by some caring person from the next street, who was embarrassed by the state of the packaging and freshness of the flowers... Not.... They had been left at the out house of his premises!..... Wrong address.... How could they get this so wrong, the address is on my order history....correctly in putted!!!!! Morale....!!!!!! DONT USE MOONPIG.!!! First… Read Full Review

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“Fantastic ”

Written on: 23/03/2016 by Bell62 (1 review written)

I've seen a few negative reviews About Moonpig's service but I can only go by the way I have been treated and I can honestly say they have been fantastic. I ordered a personalized card and mug on 22nd March and they were delivered on 23R,i couldn't believe how fast they were delivered. I was very pleased with the items as they are a for a friend's birthday, I will definitely be using Moonpig's services again… Read Full Review

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“Not impressed”

Written on: 10/03/2016 by silverbrego (1 review written)

I just visited Moon Pig for the first time interested in getting my 65 year old brother a birthday card. The majority seemed to be fixated on Old Farts and the majority of the supposedly funny cards were really rather boring old time types of humour. They really need to broaden their card content and get out of the old rut… Read Full Review

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“disappointed in my order ”

Written on: 07/03/2016 by Darioh306 (1 review written)

For mothers day 2016 I ordered a personalized card and flowers from Moonpig as I have seen good reviews and it was recommended to me by a family member as they received a good service however unfortunately i wish i could say the same. Everything started really well. I ordered my card and flowers and paid for them and they arrived at my door step within two days however when i opened the box I noticed that the box of chocolates that came with the flowers was placed upon the flowers squashing… Read Full Review

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“LET DOWN FOR THE SECOND YEAR RUNNING ”

Written on: 07/03/2016 by HowardRoss (1 review written)

Placed an order for my mum on the 1st of March this year and again the items have not arrived in time for Mother's Day !!!! Same thing last year you may ask why I trusted them AGAIN well that's what I'm like I give people second chances BUT I DONT DO THIRD TIME LUCKY Left on hold for 10 minutes no answer contacted by email no answer Utter £&?! Service … Read Full Review

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“Mothersday Let Down”

Written on: 06/03/2016 by m25man (6 reviews written)

My son sent a card and flowers to my wife for Mothers Day. Not only did the flowers look like they were robbed from a 3 week old roadside memorial they couldn't provide a card due to a "Technical Issue" This is the worst case of online shopping I've ever seen. Moonpig you are a disgrace. Ive never used you myself and if this is your service I never will! Disgusting!… Read Full Review

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“Mothers day card”

Written on: 05/03/2016 by AlisonTurpin (1 review written)

My son ordered me a card which arrived Thurs 03/03 I opened it to find it was to somebody else. Phoned up and she apologised and stated a replacement would arrive next day by 13.00hrs and I must wait in to sign. This I did nothing arrived spent over40 mins on phone to be told I wouldn't be getting it as it is in a depot. Ruined my weekend and mother day. Absolutely appalled and disgusted. Wouldn't buy another thing from you and will ensure nobody else I know does… Read Full Review

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“Disappointed with the quality ”

Written on: 05/03/2016 by 167Dixon (1 review written)

My mum received flowers for mothers day from you, when they arrived the box was soaking wet so there was no bottom of the box left.when she opened up the box the flowers were not in the best condition, I would advise people not to waste your money, I have bought better and cheaper flowers from asda and I certainly wouldn't recommend you to anyone for flowers in the future, it really was disappointing not to mention that I will be surprised if they last the weekend. Not good enough moonpig… Read Full Review

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“Poor image quality ”

Written on: 26/02/2016

I have been a loyal customer of Moonpig for many years now and have never been disappointed with any of the products previously ordered, however I recently purchased a photo upload mug for Mother's Day and found that the printing was of poor quality. The images were blurry and quite dark, which came as a surprise as I have had no previous problems with the company. Having used the website for a long period of time, I have ordered products such as cards, calendars and mugs in the past and all… Read Full Review

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“Problems ordering”

Written on: 22/02/2016 by dyConnolly267 (1 review written)

I have been trying for 2 hours to make a card, first it wouldn't except my password, and when I sent for a resend I didn't receive any email. Opened a new account made the card again added address and it came up with Oops we seem to be having problems please refresh and start again, annoying Will be trying FUNKY PIGEON… Read Full Review

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“FUNKY PIGEON DELIVER ON TIME !!”

Written on: 15/02/2016 by MrMrbonnie (1 review written)

ORDERED A VALENTINE CARD AND IT WAS DELIVERED 2 DAYS AFTER VALENTINE DAY, CALLED TO COMPLAIN AND FOR THEM TO REFUND THE ACCOUNT, TOLD NO THEY WOULDN'T, WE HAVE USED THIS SERVICE MANY TIMES, BUT WILL NOT USE THEM AGAIN AFTER THEIR DISAPPOINTING CUSTOMER SERVICE… Read Full Review

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“Valentine flowers ”

Written on: 14/02/2016 by Meier189 (1 review written)

Quality and quantity of flowers were absolutely terrible would never order from them again. Nothing more to say.Well annoyed… Read Full Review

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“Valentine flowers ”

Written on: 14/02/2016 by Meier189 (1 review written)

Quality and quantity of flowers were absolutely terrible would never order from them again. Nothing more to say.Well annoyed… Read Full Review

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“Terrible service ”

Written on: 13/02/2016 by axHenderson427 (1 review written)

Card arrived with out envelope .. How poor was that ? Wanted to make a small change to address , told I can't and advised to collect it from the wrong address that I d used . Call centre girl was rude as was the manager .. Would never use again !! You can use this website if you want some frustration and spoil your special moments… Read Full Review

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“Calendar”

Written on: 31/12/2015 by Bennettgd1962 (1 review written)

I've spent 2 hours personalising calendar for a gift and when I clicked "Edit" to see my calendar before payment there was nothing! It says that I can create a new calendar... I am extremely disappointed with the website and the company that I've wasted my time and left with no gift. I wouldn't recommend, it's completely waste of time… Read Full Review

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“Christmas 2015”

Written on: 24/11/2015 by Daltonel404 (1 review written)

It seems that this year 2015, the Christmas cards are lacking in choice. Previous years have been great and a very large listing to opt for. I don't know why this is so unless they have been taken over. Disappointed and have been searching on other sites where I have found a better range. I really do hope Moonpig improves as I have always used them for quite a few years… Read Full Review

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“Never again”

Written on: 18/10/2015 by 470Kirkpatrick (1 review written)

I ordered a card and it never turned up and all they say was posted out how many people do they say that to never again… Read Full Review

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