Moonpig Review, www.moonpig.com uk

★★★★☆
3.5 / 5
65.0% of users recommend this

Summary

Compare Moonpig Cards Online with some of the Best eCards Rated and Reviewed by real consumers at Review Centre. Have you used the Search Moon pig Greeting Cards and had a positive or negative experience? Well here at Review Centre why not tell other consumers about it with your own Moonpig.com review to help guide them in the right direction when it comes to Moonpig.com Advert. Or if you are new to Moonpig.com Cards why not get an overall feel by reading the Moon pig UK Reviews here at Review Centre.
? Ask our helpful community of experts about this product or company
Moonpig, www.moonpig.com - Ask a question now

Media Gallery for Moonpig, www.moonpig.com

Moonpig, www.moonpig.com
Moonpig, www.moonpig.com
Moonpig, www.moonpig.com
Moonpig, www.moonpig.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

“DO NOT BUY FLOWERS! ”

Written on: 20/08/2014 by Vixie (0 reviews written)

My son ordered me a bouquet of roses with a card for £29.99 from Moonpig, for my 50th birthday! They looked lovely on arrival, but were already dying within 3 days! My husband bought a bunch of roses from a local shop on the same day, for £2.99 & they still look beautiful a week later, whilst the ones from Moonpig are all wilted, or dead, despite following the enclosed instructions to the letter! DO NOT WASTE YOUR MONEY!!! The card, however was perfect! So maybe order a personalised card, but… Read Full Review

Visit moonpig.com
Report this review

“Brilliant Results!”

Written on: 13/08/2014 by alHarding389 (1 review written)

I ordered a photo specific card. Although the website complained that the image will be printed grainy on a large card. The results are fab! The finishing is fantastic. The delivery was very prompt, even though I ordered at midnight, the card was here the day after before noon. I am very pleased with this service!… Read Full Review

Visit moonpig.com
Report this review

“cards not arrived on time”

Written on: 08/08/2014 by Nolano162 (1 review written)

I paid almost £14 extra for special delivery of 2 birthday cards which weren't delivered on time !I do not recommend this company to anyone… Read Full Review

Visit moonpig.com
Report this review

“PLACED A CARD ORDER FOR AN 18TH BIRTHDAY - SPECIAL...”

Written on: 01/08/2014 by BrockFraser (1 review written)

PLACED A CARD ORDER FOR AN 18TH BIRTHDAY - SPECIAL OCCASION. ORDERED IT WELL IN ADVANCE SO CAN REVIEW ITEM IN PERSON BEFORE SENDING TO ANOTHER COUNTRY. ORDERED ON 13TH JULY. EMAIL ADVISING DISPATCHED 14TH. FIRST CLASS DELIVERY & EXPECTED UP TO 3 DAYS DELIVERY. CHASED UP ON 21ST JULY, NO RESPONSE TO FIRST EMAIL. THEN OFFERED A REPRINT ON 24TH JULY AND THEIR WORDS THEY TRUST IT WILL ARRIVE SWIFTLY. YES YOU HAVE GUESSED IT.....NO DELIVERY. ANOTHER EMAIL SENT - NO RESPONSE. WILL NEVER ORDER FROM… Read Full Review

Visit moonpig.com
Report this review

“TOTALLY APPALLED BY PLANT”

Written on: 27/07/2014 by Medeirosbm16 (1 review written)

I sent a rose plant to my Mum. When it arrived, there was the wrong message on the card, so she did not know who it was from. 3/4 of the plant was dying - leaves were dropping off. On closer inspection, she found that it was not a plant in the pot, but 4 pieces of plants, 3 of which were already dead - like you might get from someone trying to rip you off! Also, it was accompanied by care instructions for an indoor plant: roses are normally kept outside on a patio. … Read Full Review

Visit moonpig.com
Report this review

“Website is shocking !!”

Written on: 24/07/2014 by Anya18 (1 review written)

First of all I'll explain that I'm no I.T. Novice !! I've worked in IT for nearly 16 years ... Tried to use Moonpig in Google Chrome & Safari and its corrupted my daughters Birthday card every time !! Not only does it keep loosing text, but it also keeps loosing her picture. This just isn't good enough, I've spent hours trying to format this for my little girls birthday .... AAARRRRGGGHHHH !!!… Read Full Review

Visit moonpig.com
Report this review

“DO NOT BUY THE FLOWERS!”

Written on: 27/06/2014

I received a bunch of what were suppose to be £30 flowers for my birthday, they were absolutely atrocious. 8 flowers the rest was leaves and half the flowers dying, packed with just a wet cloth to keep them alive. No self respecting florist would have charged £3 for these let alone £30. Managed to get half a refund but bitterly disappointed. Unfortunately my boyfriend bought them as had I known I would never have let him order them of moonpig as had heard complaints before… Read Full Review

Visit moonpig.com

Vixie's Comment

Written on: 20/08/2014

I've just had the same problem! In fact, my son ordered me a bouquet of roses with a card for the same price! They looked lovely on arrival, but were already dying within 3 days! My husband bought a bunch of roses from a local shop for £2.99 & they still look beautiful a week later, whilst the ones from Moonpig are all wilted or dead, despite following the enclosed instructions to the letter! DO NOT WASTE YOUR MONEY!!!

Reply to this comment

Vixie's Comment

Written on: 20/08/2014

I've just had the same problem! In fact, my son ordered me a bouquet of roses with a card for the same price! They looked lovely on arrival, but were already dying within 3 days! My husband bought a bunch of roses from a local shop for £2.99 & they still look beautiful a week later, whilst the ones from Moonpig are all wilted or dead, despite following the enclosed instructions to the letter! DO NOT WASTE YOUR MONEY!!!

Reply to this comment
Report this review Read 2 Comments

“No Fathers Day Gift!”

Written on: 18/06/2014 by DayanaraGibbs332 (1 review written)

It seems Moonpig know how to screw up an occasion. I ordered a Father's Day Wine & Spirits gift 14 days before Father's Day. Father's Day arrives on Sunday 15th June, but no Father's Day Gift. I hold off until Monday - nothing, I hold off until Tuesday - nothing, and then Wednesday - nothing! I then went onto their website and my order is still printing, which is now 4 days past Father's Day. If I could give no-stars then I could, please, please please, do not waste your money or your time… Read Full Review

Visit moonpig.com
Report this review

“Surprisingly quick service”

Written on: 18/06/2014 by Opinions96 (1 review written)

Ive ordered 2 cards using Moonpig over the last week, the second prompted by the quality finish of the first received! The second i ordered yesterday around 13:30 and the card arrived to me today on standard delivery, in quality standard. Very impressed! Mind - the level of customisation available could be better, and slight mobile app glitches experienced. Bar that, i would be in no hurry to use any other online card websites… Read Full Review

Visit moonpig.com
Report this review

“Moonpig has gone downhill”

Written on: 17/06/2014 by RyleeDaniels (1 review written)

Having used Moonpig for many years and found them very good, I have had 2 out of the last 4 gifts / cards delivered late. Their internet site has become slow and unresponsive recently during times near celebrations like mothers day, Valentines day, Easter etc. The first failed delivery in December,they blamed on the weather, yet they posted no warnings on their website even when weather was predicted several days in advance. The second failed delivery the weather was fine and they failed to get… Read Full Review

Visit moonpig.com
Report this review

“Canvas picture ”

Written on: 17/06/2014 by 265Velez (1 review written)

Not worth the money. The 'first time' I received the canvas the picture was wavy and baggy on the canvas. I had to send it back. It was embarrassing. When it arrived the second time the picture was tighter to the canvas, but the shape of the canvas was all scewed and the canvas did not look straight when it hung on the wall because the canvas was not straight that they sent to me. What a load of rubbish. Wish I had never wasted my time or money… Read Full Review

Visit moonpig.com
Report this review

“Special Events Ruined”

Written on: 15/06/2014 by Buckley60 (1 review written)

Having relied heavily on Moonpig.com to send loved ones cards and presents since moving away from home, I feel that after receiving poor customer service and communication on 2 important occasions, I will now be taking my business elsewhere. My gifts for Mother's Day and Father's Day this year were either sent incomplete without prior warning or just not delivered at all. The last instance was father's day - the item I ordered had some 'issues' and they decided just to cancel it. I was not… Read Full Review

Visit moonpig.com
Report this review

“Very unhelpful”

Written on: 13/06/2014 by notveryhappy35 (1 review written)

Ordered 2 cards for Father’s day and it showed that the order had gone through. I then find out that there was an error with website, and that it had not been ordered. I rang customer service and they were very unhelpful and were unable to send the card out until the Monday after Fathers day, which was useless. When something goes wrong they are rubbish at sorting the problem out… Read Full Review

Visit moonpig.com

Saltrampen2's Response to notveryhappy35's Review

Written on: 17/06/2014

Also noted the website hung after submitting payment, although email confirmation came through, but no confirmation payment had been taken. I had exactly same problem, card not sent out until Monday.

Reply to this comment
Report this review Read 1 Comment

“Very Satisfied Customer”

Written on: 29/05/2014

I ordered a custom birthday card from Moonpig, and I couldn't be happier! The size and quality of the card are great - good size, thick card, glossy finish on picture. I ordered the card on a Sunday night, with the regular postage fee of less than one dollar. It was in my mailbox Tuesday afternoon. The picture and all of the included text was perfect. The recipient is going to absolutely love it. There were no negatives to my purchase - the customization screen was easy to operate, the picture… Read Full Review

Visit moonpig.com
Report this review

“Son ordered these for my birthday, turned up a day...”

Written on: 28/05/2014 by Lee172 (1 review written)

Son ordered these for my birthday, turned up a day late and flowers were dreadful! Few flowers and lots of dead greenery Total rip off - £30 on moonpig £3 at market!! Emailed and awaiting a reply. Very very disappointing. I've had plenty of cards and never had any issues but the flower side needs seriously overhauling so customers receive the service and goods they deserve and pay good money for. In theory it's a great idea but it's clearly not working… Read Full Review

Visit moonpig.com
Report this review

“Not very good”

Written on: 04/04/2014 by Gael232 (1 review written)

Done my cards I liked. Will not let me pay. 3 weeks I've tried… Read Full Review

Visit moonpig.com
Report this review

“Absolutely disgusting service”

Written on: 04/04/2014 by Regan474 (1 review written)

Absolutely disgusting service. My daughter paid almost £40 for Mother's Day flowers to be delivered on Mother's Day but no delivery. She is really upset to say the least. Don't use this company… Read Full Review

Visit moonpig.com
Report this review

“Terrible”

Written on: 03/04/2014 by Sengabean12 (1 review written)

Terrible would not recommend rotten dead flowers arrived so unhappy will never order from moonpig again… Read Full Review

Visit moonpig.com
Report this review

“Dreadful service and quality”

Written on: 02/04/2014 by O'Grady248 (1 review written)

Mothers Day order of flowers, wine and chocolates arrived not on Sunday but 2 days later. Happy Mother's Day! Flowers were disappointing and not value for money compared with any high street florists. The wine was not as advertised,a note of apology was included stating that they had run out and a bottle of Rosie was enclosed as a replacement.Overall best summed up as dreadful service and very poor quality. I would not recommend moonpig and will not be using them again. The delivery couriers… Read Full Review

Visit moonpig.com
Report this review

“awful, shameful service ”

Written on: 31/03/2014

I ordered my mother flowers (through my daughter) from moonpig...and they never arrived. My elderly mother waited in for them all day, but still by 21-00hrs, no flowers had been delivered. ..no explanation was forthcoming and when we tracked them it stated that they hadn't even been passed on to the courier. ..as its a Saturday evening we are unable to speak to anyone to find out whats going on and I now feel that I have been tricked out of 40 pounds and my mother hasn't received a mothers day… Read Full Review

Visit moonpig.com
Report this review
overview
moonpig.com