Overclockers UK (Post February 2012) Reviews - www.overclockers.co.uk

★★★★★
4.7 / 5
94% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Comment from Review Centre

Note from Review Centre: In February 2012 Overclockers was taken over by Case King GmBH / AF Gaming GmBH.

Media Gallery for Overclockers UK www.overclockers.co.uk (Post February 2012)

Overclockers UK www.overclockers.co.uk (Post February 2012)
Overclockers UK www.overclockers.co.uk (Post February 2012)
Overclockers UK www.overclockers.co.uk (Post February 2012)
Overclockers UK www.overclockers.co.uk (Post February 2012)
Overclockers UK www.overclockers.co.uk (Post February 2012)

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Latest Reviews

★★★★★

“First Port of Call”

Written on: 27/03/2015 by pjwebster (2 reviews written)

I've been a repeat customer of OCUK for many years, primarily because their prices are hard to beat but also because of their continued support of the overclocking community through the provision of their excellent forums. In recent years I have seen a marked change for the better in OCUKs customer focus, to the point that they are now developing and supplying unique product lines developed for the enthusiast at mainstream prices, their after sales support has also proven to be excellent. As… Read Full Review

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★★★★★

“Always making things right.”

Written on: 20/03/2015 by Cerelia (1 review written)

I've used overclockers uk for several years and within all the time of using them, i've had little issues, the only issues i've had were with the products not working and no one can get around DoA and errors on high end stuff, but they've always made things right and replaced, repaired and refunded if required. You can't ask for more… Read Full Review

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★★★★★

“Outstanding Service.”

Written on: 16/03/2015 by GDL-LC (1 review written)

Had a set of ram in a machine used mainly for VM's, but with the release of GTA5 on the PC I started to look at how I can tweak it. Noticed that one set of ram was running underspeed and started a thread on their forums. Got expert help from staff and other customers which ended up with me opening an RMA case for it. Everything went smooth, I was kept informed each step of the way, via E-mail and forum posts and it's being sorted. Highly professional company with outstanding support. I… Read Full Review

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★★★★★

“Very good customer service.”

Written on: 12/03/2015 by MateusExMachina (1 review written)

I've used Overclockers UK a few times this year and they've been great. I bought a heatsink from them that had already been opened, but I didn't notice this until a few weeks after I had received it. When I contacted them through the customer service area on their forum, they said they'd replace it or refund it no problem, and also that I didn't have to pay any postage to return it as it was their error. I've stopped using Amazon so much after the changes to Prime, but if you are a regular… Read Full Review

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★★★★★

“Superior Customer Support”

Written on: 21/02/2015 by Hart162 (1 review written)

OCUK refunded my GTX970s no questions asked. Great service even though I'm not based in the UK… Read Full Review

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★★★★★

“Great Customer Service”

Written on: 19/02/2015 by twinsen (1 review written)

Back in October I bought Nvidia gtx970 graphics card. Due to recent nvidia memory fiasco I decided to return it, and get something better. Contacted overclockers via webnote, 5 hours later RMA number has been issued. I've sent the card next day. It got delivered to OCUK two days later. The same day they received the card, I got a full refund. I have to say, I've never thought dealing with online shop can be so painless. One webnote, one email, problem sorted. I am now waiting to get new… Read Full Review

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★★★★★

“This is my first time ordering from ocuk, I bought a...”

Written on: 19/02/2015 by jakepnefc (1 review written)

This is my first time ordering from ocuk, I bought a 970 and a k70 keyboard. I received the items a day after I purchased them. I'm glad I purchased the 970 from Overclockers due to them putting customers first and giving refunds because of the 3.5gb vram issue. Because of this I will be returning to buy a 980 and without doubt all of my future upgrades will be from Overclockers. Fantastic customer service!… Read Full Review

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★★★★★

“The go to place for all things PC.”

Written on: 19/02/2015 by maschio2 (1 review written)

Have returned to PC gaming and bought a high end PC from OCUK. Recent VRAM issues made me want to return my GTX970. OCUK offered a no quibble return scheme and i couldn't be happier. Highly recommended… Read Full Review

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★★★★★

“Asus Z97 Pro Gamer RMA”

Written on: 19/02/2015

I had problems with an Asus z97 Pro Gamer motherboard. After phoning OcUK, they agreed that I could send my motherboard back for a refund and sent me a new motherboard. It's very hard to criticise this level of customer service!… Read Full Review

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★★★★★

“RMA - GTX 970, 3.5 Gb Vram ”

Written on: 17/02/2015 by Gareth-123 (1 review written)

The support from OcUK has been fantastic regarding this issue. From the outset when there was massive uncertainty about retailers accepting cards back based on the cards architecture short falls , OcUK very quickly made it known that they would exchange the cards. This extended to cover the customer even though certain manufacturers would not honour the returns. Hats off to OcUK… Read Full Review

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★★★★★

“Nvidia 970 Return”

Written on: 17/02/2015

I normally don't go out of the way to create reviews but I felt after the level of support I received from Overclockers I needed to break that rule. I bought the 2 970s from Overclockers in December 2014 going by the reviews and technical specifications provided by Nvidia, almost straight away I noticed problems when going over a certain amount of vram which caused stuttering. What I should have done is rma'd this product straight away but stupidly I listened to people who told me that it was… Read Full Review

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★★★★★

“Great fast RMA service”

Written on: 16/02/2015 by coozie7 (1 review written)

Returned by GTX970 to Overclockers following the much publicised memory issue, unlike many others they decided to do the honest, decent thing and offer refunds to those who were unhappy enough to request one. The whole process was quick and painless, no questions, no hassles, just fast, efficient service and a full, retail price refund (no cutting out the VAT as some do). no question that I'll be recommending them to all and sundry… Read Full Review

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★★★★★

“Great Customer Service Pre and Post purchase”

Written on: 11/02/2015 by apollo2012 (1 review written)

Their customer service is great at providing advice for buying PC components and helping with any queries after you buy. Very reliable and would always recommend them to anyone buy PC parts or looking to build their own PC… Read Full Review

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★★★★★

“Nvidia GTX 970 Hell”

Written on: 08/02/2015

I bought a GTX 970 so was miffed to say the least about the Video Ram issue. In the end, I kept the card, but hats off to OCUK for the great service whilst humming and harring as my brain melted down over whether to send it back… Read Full Review

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★★★★★

“Great service & great products”

Written on: 07/02/2015 by Stuliet (1 review written)

Great service with excellent delivery via DPD. Many items ordered and all dispatched quickly with email status updates. The true measure of a company comes in dealing with issues. I have only had to return one item due to a mistake in the product description. This return was handled very quickly by the man I dealt with a pre-paid returns label and a very fast refund. Highly recommended… Read Full Review

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★★★★★

“Best Customer Service”

Written on: 06/02/2015 by MrJPB (1 review written)

If you buy from Overclockers you can rest assured that if a problem arises they WILL sort it out for you… Read Full Review

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★★★★★

“GTX 970 3.5gb memory issue RMA”

Written on: 06/02/2015 by Kane238 (1 review written)

Overclockers provided exceptional support during the whole Nvidia 3.5GB memory issue. Nvidia failed to accept any responsibility but OCuk actually helped out all customers by giving a full refund for the gtx 970 if anyone wanted to return it. I sent it back because I wasn't too happy with how Nvidia treated their customers even though the card was pretty good. Amazing service from Overlockers UK. Will shop nowhere else after how they were the only ones who looked after their customers… Read Full Review

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★★★★★

“OCUK”

Written on: 06/02/2015 by Bender194 (1 review written)

Currently returning an item to Overclockers but this is down to Nvidia and not OCUK. One of the staff members is processing my return. I have had help/advice from this individual in the past and it has been awesome and intuitive! After purchasing many items from Overclockers I can only say good words regarding the company. The prices over the years have become so competitive it would be silly to not use these guys. When you mix great prices with great customer service you get constant… Read Full Review

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★★★★★

“Great service as usual”

Written on: 06/02/2015 by JamalHolloway1990 (1 review written)

As usual a vast amount of the latest products available on the Overclockers site. After some advice from staff and other members on their forums I bit the bullet on this card. The service is second to none. Ordered on the Saturday, delivered on the Monday. Never had this anywhere else. The free Haribo is always nice too. Loyal customer and I always go back. The Customer Service on the forums and over the phone is great and the guys in the shop are a good bunch too… Read Full Review

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★★★★★

“Outstanding service, the best there is”

Written on: 05/02/2015 by tombomb (1 review written)

After discovering that nvidia had mis sold one of their graphics cards (GTX970) overclockers uk offered customers a full refund on the item. I took them up on this offer and submitted an RMA request. The next day the request was accepted and my item was in the post on its way back to overclockers. A day later my money was refunded back into my bank account! Futher more overclockers even offered to cover the postage costs of sending the item back to them! Simply stunning service and I would… Read Full Review

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