Overclockers UK (Post February 2012) Reviews - www.overclockers.co.uk

★★★★★
4.7 / 5
94% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Comment from Review Centre

Note from Review Centre: In February 2012 Overclockers was taken over by Case King GmBH / AF Gaming GmBH.

Media Gallery for Overclockers UK www.overclockers.co.uk (Post February 2012)

Overclockers UK www.overclockers.co.uk (Post February 2012)
Overclockers UK www.overclockers.co.uk (Post February 2012)
Overclockers UK www.overclockers.co.uk (Post February 2012)
Overclockers UK www.overclockers.co.uk (Post February 2012)
Overclockers UK www.overclockers.co.uk (Post February 2012)

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Stellar service”

Written on: 21/12/2014 by Thaliai336 (1 review written)

All round, the best service you can expect, especially from an electronics/tech retailer. Delivery is fast, and in my case was free (free next day delivery, usually DPD, for forum members !) In this case, I had a broken item upon delivery, I sent a message to OCUK via the forum and I received a reply stating they had sent me out another one, without the need to send the old item back (was low value, and I did provide photos of the item that was broken.) My original order was three days ago… Read Full Review

Report this review
★★★★★

“The service I received was above and beyond that...”

Written on: 20/12/2014 by Kaydencek182 (1 review written)

I sent back some DDR4 memory to Overclockers UK, after I found out that it was faulty and had no XMP Profile. After receiving the ram, OCUK processed my RMA within 1 working day and as a good will gesture, they issued a refund. I will definitely be using them in the future and would recommend them to anyone considering purchasing from them, on the basis alone that they offer an excellent returns service and customer service on their forums… Read Full Review

Report this review
★★★★★

“Great service - In-house RMA and Price Match”

Written on: 17/12/2014 by Justicer394 (1 review written)

I bought an Inno3D GTX 970 from OcUK - unfortunately the card failed after two weeks. I set up the RMA with the guys using the forum and sent away the card. Within 2 days the RMA was sorted and refunded. I was given progress updates at each stage. During this process I decided to buy another card (separate order). This was available elsewhere for a cheaper price. After speaking to the guys at OcUK I was given a price match on the new card and was very happy to buy from them instead… Read Full Review

Report this review
★★★★★

“Amazing Service”

Written on: 12/12/2014 by pmMcKenzie369 (1 review written)

I have been buying exclusively from OCUK since 2006 and I have to say there customer service is like nothing I find can anywhere else, just excellent. The staff at OCUK just really want you to have the best experience possible and actively go out of their way to advise and assist. The community forums are amazing for reviews or just to ask questions and bounce ideas \ thoughts about products or builds. The deals and pricing is amazing also so this just makes the whole decision of where to buy… Read Full Review

Report this review
★★★★★

“An easy RMA with great communication,”

Written on: 11/12/2014 by Kristina433 (1 review written)

Returning a product should be easy and painless and RMA's with Overclockers are no exception. Great communication and a fantastic all round service!… Read Full Review

Report this review
★★★★★

“Fixing My Nexus7”

Written on: 10/12/2014 by Noblejs438 (1 review written)

Had a problem with charging my Nexus 7. Returned it to the Overclockers team within the 12 month warranty and was given a 28 day fixing window. Due to the time of year, it took slightly longer by a day or so but that is understandable this close to Christmas. Service has been excellent, return dispatch has been confirmed (returned today to overclockers, dispatched today, delivery tomorrow). Would recomend if anything is faulty or wrong with an item brought from Overclockers contact them as… Read Full Review

Report this review
★★★★★

“Some of the best aftercare you will likely get!”

Written on: 08/12/2014 by skaif (1 review written)

So I have only been a member of OCUK since around October 2014 but have already had the pleasure dealing with their support and RMA department on quite a few occasions. The first time I received a rattly PSU (no fault of OCUK, manufacturing defect) and after leaving a message via their webnote system I received a response within 24hrs with an RMA ticket. So far so good. I had also bought a short cable set with the PSU and as I was getting a different PSU altogether, I did not need it… Read Full Review

Report this review
★★★★★

“Excellent service, products and price ”

Written on: 08/12/2014

Overclockers UK offer superb service. In the field of computing (particularly enthusiast grade computing) they are unmatched. They stock the best products at incredibly competitive prices, offer fast shipping and full support from their passionate and enthusiastic staff who are polite, knowledgeable and eager to help, I would also personally like to thank for his help and assistance. Highly recommended!… Read Full Review

Report this review
★★★★★

“excellent customer service”

Written on: 05/12/2014 by tommy.farrell.58 (1 review written)

Returned faulty graphics card and requested upgrade at same time. Staff very helpful and refund for original all sorted very quickly. Best customer service ever experienced… Read Full Review

Report this review
★★★★★

“Black Friday SUPER service...”

Written on: 03/12/2014 by GeersPryor (1 review written)

Been looking at building a mini ITX computer that can run games and CAD software but was holding out for black Friday to see who was doing the best deals. Was going to go for the ASUS Z97i Plus motherboard until I saw that Overclockers was doing a fantastic bundle deal on the Asus Maximus Z97 Vii Impact and Intel i7 4790K. They also dropped their price on the Kingston Hyper X Savage 16GB 2400 MHz ram and MSI GeForce GTX 970 Gaming Graphics card. Decided to buy the whole system around 4pm on… Read Full Review

Report this review
★★★★★

“Why go somewhere else? ”

Written on: 02/12/2014 by Akseone (1 review written)

Overclockers have the best hardware you can get, In stock most of the time, I originally purchased the MSI Gaming 5 mobo, I5 and ram bundle in September. Besides the awesome value, delivery was prompt and in tact. Tech support helped with tech issues and I had my base system. I recently ordered the Raijintek Triton and had a leaking dye capsule. Replacement and support to assist from James in RMA was superb and we have the issue resolved in under 2 phone calls. Top notch. As a result I have… Read Full Review

Report this review
★★★★★

“Excellent all-round service”

Written on: 02/12/2014 by neologan (1 review written)

Bought a mechanical keyboard from OCUK which sadly required a return and refund (keyboard didn't meet my requirements). Normally you would have pay return postage for this, however, my issue was rather unusual and wasn't my fault, or theirs. OCUK kindly agreed to pay my return postage costs, of which they didn't have to. I've been a customer for over ten years now, never had an issue that couldn't be resolved. Free postage if you are a loyal forum member. And who can argue with free Haribo… Read Full Review

Report this review
★★★★★

“A great company to buy from!”

Written on: 29/11/2014 by ChetzB (1 review written)

I originally bought my first PC from OcUK a few years ago and thought, this time, I wanted to get a completely custom built PC. I was speaking with Damien from their sales team for a good couple of weeks! Very patient and provided me with great information when I couldn't decide from one piece of hardware to another. When it finally came down to paying for the new build, it was super easy. Further to that, when I wanted to make a split second decision prior to the system being built, I shot a… Read Full Review

Report this review
★★★★★

“Best by a mile”

Written on: 27/11/2014 by Batfink1892 (1 review written)

I have been using Overclockers.co.uk for a few years now and will use them for years to come. They are very quick to respond to any queries you have and nothing ever seems to be too much trouble for them. Orders are always processed very quickly and delivery is always exceptional. For me though, you can always tell what a company is like when things don't go according to plan. I have had this twice with OcUK (not their fault in the slightest) One item courier damaged and another unlucky… Read Full Review

Report this review
★★★★★

“People that know and care about what they sell.”

Written on: 24/11/2014 by MaverickHall (1 review written)

Ok so not only do they offer a forum for any issues you my encounter, but the staff frequent it, as do vendor reps. This means you can get quite a bit of input on things even before you have even bought from their site. I have bought many items from OcUK over the years, and all my transactions have been swift and painless. They offer free DPD postage if you become an active member of the forum community too. The few times I have encountered any questions/issues with an order their response has… Read Full Review

Report this review
★★★★★

“Prompt replacement of item damaged in post”

Written on: 21/11/2014 by ptMcCabe201 (1 review written)

I have been shopping with Overclockers for over 10 years and have always found their customer service to be good. Recently one of the items I ordered turned up and was damaged in transit, a quick description of my order and picture on their excellent forums and they sent a replacement out the next day… Read Full Review

Report this review
★★★★★

“All you need for your PC”

Written on: 16/11/2014 by 127Baker (1 review written)

Pretty much the only place I'll use for computer components. Excellent range available, and quick to act if there's ever a problem - especially the person we spoke to! (Top Chap!). Buy with confidence from them… Read Full Review

Report this review
★★★★★

“Brilliant, genuinely look after customers, Bailey is...”

Written on: 14/11/2014

Awesome, all my computer purchasers come form overclockers, I've had the odd problem with items been faulty or wrong item sent but the solutions they offer usually mean i end up getting a better deal,their commitment to customer service is really 1st class and a special mention must go to an adviser in customer service he always goes the extra mile to keep the customer happy… Read Full Review

Report this review
★★★★★

“Unrivaled Customer Service”

Written on: 06/11/2014

Purchased a GTX 980 graphics card which developed a fault after only a couple of weeks of ownership. Contacted OcUK support via their forum and the faulty card was collected the next day, tested shortly after it was received and a replacement is now on it's way to me already! By far the easiest and most pleasant experience I've had returning a faulty item, would highly recommend Overclockers UK to anyone… Read Full Review

Report this review
★★★★★

“Amazing Team and Staff ”

Written on: 04/11/2014 by beeneykeets (1 review written)

Bought A Gtx 980 4gb super fast service and delivery, had some questions after receiving it, Customer Service was Again Superb Fast and helpful. Highly Recommend to anyone wanting to use them… Read Full Review

Report this review
overview