Overclockers UK (Post February 2012) Reviews - www.overclockers.co.uk

★★★★★
4.7 / 5
93% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Comment from Review Centre

Note from Review Centre: In February 2012 Overclockers was taken over by Case King GmBH / AF Gaming GmBH.

Media Gallery for Overclockers UK www.overclockers.co.uk (Post February 2012)

Overclockers UK www.overclockers.co.uk (Post February 2012)
Overclockers UK www.overclockers.co.uk (Post February 2012)
Overclockers UK www.overclockers.co.uk (Post February 2012)
Overclockers UK www.overclockers.co.uk (Post February 2012)
Overclockers UK www.overclockers.co.uk (Post February 2012)

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Latest Reviews

★★★★★

“Outstanding Products and Service”

Written on: 19/09/2014 by MrPetrov (1 review written)

I recently purchased a high end gaming laptop (X3+) from OCUK. Their service both at point of sale and subsequently have been first rate. My laptop screen came with a small defect, which they organised an RMA of immediately and sent a new (and blemish free) laptop the following day. Their team has been professional and pragmatic throughout and their service has ensured I will buy from them again in the future… Read Full Review

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★★★★★

“Unbeatable customer service.”

Written on: 19/09/2014 by 452Kemp (1 review written)

I bought a corsair H100 cpu cooler (manufacturer reconditioned unit) from Overclockers UK for a very good price. It arrived next day as promised I even got an email with a one hour delivery time slot. Once I installed my new cooler I noticed one fan was noisy and staying at full speed. This was no fault of Overclockers as this was a sealed manufacturer refurbished unit. I messaged them and described my issue through the customer service section of their OCUK forum (very useful and convenient… Read Full Review

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★★★★★

“flawless”

Written on: 18/09/2014 by chrid (1 review written)

As title, flawless customer service. Informed customer service department of a small issue regarding a cable included in an item being a euro plug rather than a UK plug. Issue raised at 1pm, The adviser of overclockers had a replacement part on the way to me by 3pm. Will certainly be using overclockers.co.uk again in future… Read Full Review

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★★★★★

“Easiest refund I've ever done”

Written on: 18/09/2014 by Cheyanneg76 (1 review written)

It was my first time sending something back to OCUK for a refund so wasnt reall sure how to go about it, but i did what felt natural and went on the forum to explain my situation and ask for what i wanted. I got a reply soon after from an OCUK employee explaing what i had to do with the items in question and an email with all the details i needed. I followed the few simple steps "box up everything to be returned and send it to the address with the return code written on the box" and sent them… Read Full Review

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★★★★★

“Brilliant company, great support”

Written on: 18/09/2014 by Slatteryjn266 (1 review written)

Bought a PC build, had the standard 7 day time frame but was a bit worried there'd been no progress so contacted them and Damo on the forums got back right away and reassured me all was in hand. One item was replaced with an alternative model but to the same specs. Had the PC delivered by DPD the next week, within the time frame, and was informed all the way from dispatch to delivery. Great company, amazing support and the PC was exactly as ordered and purrs like a kitten… Read Full Review

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★★★★★

“Very good service and helpful”

Written on: 15/09/2014 by taxid00d (1 review written)

There Forums are very good and always somebody there to sort out any problems, the service and parts always come on time (use DPD) with free sweets!… Read Full Review

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★★★★★

“Helpful and fast RMA service”

Written on: 14/09/2014

Had a faulty ASrock motherboard that went on fire + another installed that hadn't but was wary of it happening again to it also. Both were under warranty but nearly expired, like a few days left on warranty. Contacted OCUK via their RMA process online and via email (I'm in Ireland) and they replaced both motherboards with a newer version of same where the problem with bursting into flames had been fixed. So far so good anyway, no problems. OCUK were very nice and friendly to deal with… Read Full Review

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★★★★★

“Outstanding service ”

Written on: 12/09/2014 by Dustin232 (1 review written)

I had an issue with an order I placed with OcUK - the issue being a dead pixel on a new Asus Swift. After initially getting in touch with the techs there, I was told that a dead pixel could not be located and the monitor would be shipped back to me, even though I had provided a video that I'd taken showing the position of the pixel. After making a slightly disappointed post on the forums, They got involved and the issue was resolved within ten minutes, a new monitor was being sent out to me… Read Full Review

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★★★★★

“I had an issue with an order I placed with OcUK - the...”

Written on: 10/09/2014 by ChrisSmallman (1 review written)

I had an issue with an order I placed with OcUK - the issue being a dead pixel on a new Asus Swift. After initially getting in touch with the techs there, I was told that a dead pixel could not be located and the monitor would be shipped back to me, even though I had provided a video that I'd taken showing the position of the pixel. After making a slightly disappointed post on the forums, they got involved and the issue was resolved within ten minutes, a new monitor was being sent out to me… Read Full Review

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★★★★★

“best customer service i've ever used!!!”

Written on: 03/09/2014 by gaz234 (1 review written)

i highly recommend Overclockers uk because of their customer service and great prices. i bought powercolor 290x PCS+ from them and unfortunately i'm having issues with it, so i posted the problem im having on the ocuk forum in the Customer Service sub-forum and a nice guy replyed and he said to rma it then he'll just replace it as a gesture of good will, i feel this is one of the best customer service i've ever used!!!… Read Full Review

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★★★★★

“Consistently outstanding service from Overclockers UK!! ”

Written on: 01/09/2014 by Draeger (1 review written)

I've been a member of the OcUK forums for a considerable number of years. When I need PC parts Overclockers UK is always my first port of call due to their competitive prices and free delivery for long standing members of the forums. Another thing Overclockers simply cannot be beaten on is speed of delivery. DPD do a fine job on their behalf with stuff ordered even late on in the afternoon arriving the next day. Top effort! I recently bought a graphics card from OcUK and it developed a… Read Full Review

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★★★★★

“Delivered top performance twice in a week.”

Written on: 31/08/2014 by Nathey20 (2 reviews written)

Spent over £250 on upgrading my liquid cooling a few weeks ago, Overclockers had it delivered rapidly - products came well packed (especially fragile products) and exactly as described. Then spent over £500 again within the same week because of the fantastic service I received previously. Once again Overclockers performed great. Order was with me the next day (sat) and I'm a very happy person! Will always use Overclockers for my components moving forward!… Read Full Review

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★★★★★

“Outstanding service , best supplier of pc parts uk”

Written on: 29/08/2014 by Nathan_C (1 review written)

Would just like to say a big thank you to overclockers and especially to James . I have been shopping now with overclockers for a number of years after trying various other big name pc retailers , there prices are competitive and there staff are always first class and happy to help with any technical queries. I had to RMA a graphics card recently which I thought I would be left out of pocket on however James went out of his way to help me whilst ensuring I was valued as a customer , he resolved… Read Full Review

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★★★★★

“Amazing service could not wish for better or more.”

Written on: 27/08/2014 by Kimandsally (2 reviews written)

I had problems with a motherboard and contacted OcUK about it and was helped immediately and when it was established it was faulty I was told to return it for replacement or refund. When at OcUK I was seen in a few minutes and they way it was dealt with was simply the way to go, customer service that you could only dream about, I was treated with courtesy and made sure what I wanted was done. Very professional and the best service in the industry, there is a lot other companies could learn… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 23/08/2014 by Daphnew71 (1 review written)

Recently had to RMA an item I bought nearly two years ago, the part was no longer supplied by overclockers so they offered a replacement off the same value. Excellent customer service. … Read Full Review

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★★★★★

“Great service, helpful Forum staff!”

Written on: 22/08/2014 by SHiFTx (1 review written)

Well, start from the first thing. If I was to do well in my GCSE's, I was to receive a custom system as a "present". I got into contact with the OCUK forum before and was served by Damien aka "Damo" by his forum name. He answered all of my questions, even if they were a bit "stupid at times" . Their security checks got into conflict, but it was resolved by HIM personally after talking to the Manager. This isn't something usual, I was very happy with the service I got. I can recommend OCUK, and… Read Full Review

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★★★★★

“Perfect pre-sales and after sales service.”

Written on: 20/08/2014 by 437Pope (1 review written)

The Overclockers UK website is easy to navigate, and finding products is not a hard task. Being an experienced system builder myself, I like to build my computers all the way from the ground from separate components, so that is what I did with my latest order as well. However, the case I ordered was damaged in transit, but a quick post to the customer services forum sorted it out promptly, and I received a new front panel to replace the damaged one with. Everything worked out perfect with no… Read Full Review

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★★★★★

“Great after-sales support”

Written on: 19/08/2014 by RobinAdams (1 review written)

Ordering was easy and delivery information was good, everything was received exactly as described and on time. Very understanding and helpful support staff who went above and beyond to help with a technical problem, even accepting a return well after the usual returns period due to circumstances. Would definitely recommend and will be getting my replacement parts there… Read Full Review

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★★★★★

“Best computer company to date.”

Written on: 17/08/2014 by Edith391 (1 review written)

Overclockers is amazing. A wide selection on all computer parts and devices everything you need on one simple to use website. Basket easy to use adding everything you need to make an amazing computer system. If your looking for a one stop shop for everything computer wise then look no further than overclockers uk. They even offer a wide selection of delivery types to accommodate for everyone needs. I recommend this company to anyone… Read Full Review

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★★★★★

“best i ever bought from”

Written on: 14/08/2014 by MackenzieOlson384 (1 review written)

been buying from them for 2 years,what can I say very good prices,with helpful customer service,helping with everything and very friendly forums too… Read Full Review

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