Overclockers UK (Post February 2012) Reviews - www.overclockers.co.uk

★★★★★
4.7 / 5
781
94% of users recommend this
  • Customer Service

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Comment from Review Centre

Note from Review Centre: In February 2012 Overclockers was taken over by Case King GmBH / AF Gaming GmBH.

Media Gallery for Overclockers UK www.overclockers.co.uk (Post February 2012)

Overclockers UK www.overclockers.co.uk (Post February 2012)
Overclockers UK www.overclockers.co.uk (Post February 2012)
Overclockers UK www.overclockers.co.uk (Post February 2012)
Overclockers UK www.overclockers.co.uk (Post February 2012)
Overclockers UK www.overclockers.co.uk (Post February 2012)

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Latest Reviews

★★★★★

“Asus DSL-N66U failure”

Written on: 21/04/2015 by andicole0 (2 reviews written)

Bought this item from Overclockers but it failed to provide a stable connection to my ISP. After discussing the issue with both Asus and Overclockers the item has been returned. the person I dealt with at Overclockers was quick to respond and provided all you could ask for in such circumstances. Asus seem not to be aware of any on going issues with this item so I have ordered a replacement… Read Full Review

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★★★★★

“Awesome as always”

Written on: 20/04/2015 by 271Hay (1 review written)

I'm a long time Overclockers customer and have always received top notch service regardless of the experience. My first order with them was an heavily overclocked bundle (Core i7 920 @ 4.2Ghz) that worked really well for over 4 years, without a single stability issue. It was still working though, but I decided to upgrade so it could have indeed worked for much longer than that. Their customer service is brilliant. I've had two RMA experiences with OcUK and both have been excellent. The first… Read Full Review

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★★★★★

“Fast Service”

Written on: 17/04/2015 by O'Haratf42 (1 review written)

Ordered a B Grade GPU which turned out to have some faults. Was sent an RMA return thingy that afternoon and sent it a few days later/ It was refunded 2 days after they received it. Didn't expect it so quick. One of the main reasons I use OCUK is the customer service… Read Full Review

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★★★★★

“Amazeing service”

Written on: 16/04/2015 by aiKehoe327 (1 review written)

I have used OCUK for many years and have never had a problem. Items are delivered on time every time and packaged very well. The staff at OCUK are very helpful and kind and know there stuff. I highly recommend OCUK. … Read Full Review

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★★★★★

“Amazing service for a bad situation.”

Written on: 14/04/2015 by Vade (1 review written)

I have been an OCUK customer for a few years now but have never had the need to really contact support until recently. I had some questions regarding a **B-Grade Monitor** as well as an ongoing issue with an existing order and I have to say the support has been fantastic. I really appreciate the agents approach to the tickets, at no point did I feel like I was being read to from a script and what impressed me most was that when they were unsure of something they freely admitted it which is a… Read Full Review

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★★★★★

“Overclockers UK”

Written on: 11/04/2015

I've made maybe 20 or 30 orders with OCUK over the years and they've always been professional and delivered exactly what I wanted in good condition at competitive prices. There's been a couple of times when the components weren't up to scratch and the RMA process has been pretty much painless and quick. One time I ordered a PSU that was great, but just didn't like my motherboard so they tested that combo specifically and recommended a great alternative; the other time a product had a fault and I… Read Full Review

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★★★★★

“Customer Service beyond recognition”

Written on: 09/04/2015 by Millsab176 (1 review written)

Ordered a product, that ended up not being needed. Contacted customer support and had RMA number within 1hour and now returned for refund. This isn't the first time I've used this service and certainly wony be the last. Extremely happy… Read Full Review

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★★★★★

“The Very Best”

Written on: 02/04/2015 by ckty (1 review written)

I bought a computer from Overclockers for my son for Christmas ,one of my concerns was if something went wrong how good would the service be I need not have worried.The microphone jack plug developed a fault I reported it at 3.30pm on the Wednesday ,by Thursday 12 noon I not only had the replacement part I needed ,They sent the front panel to make the repair even easier to do . Absolutely fabulous service and I was made aware at every step what was happening regards delivery and such .So yes I… Read Full Review

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★★★★★

“great customer service”

Written on: 01/04/2015 by Ansley5 (1 review written)

i ordered a b grade motherboard to tide me over until i sold the old tech and could buy some new Z97 fodder. the board was restricted to much on the sata ports available for all my hdd's and SSD and msata drive so i returned it. the day i requested an RMA, the number was issued and a postage paid label sent. the day after they recieved it back, the refund was produced. This happened twice for 2 different orders. No chasing for the cash and no hassle to ask for shipping costs which in… Read Full Review

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★★★★★

“Excellence as standard”

Written on: 31/03/2015 by Haci3nda (1 review written)

Have been a customer for many years, due to consistant keen pricing, excellent delivery and packaging and top notch after sale care, this last order was no different. Highly recommended. Oh and free haribo! … Read Full Review

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★★★★★

“First class service”

Written on: 30/03/2015 by milners110 (1 review written)

Always order my tech from Ocuk they may not be the cheapest on some products but I've always stuck with them purely because of the service received. they always make it very easy and trouble free certainly deserve recognition, not once have i been in contact with him and felt he doesn't care or anything negative always showing a willingness to help… Read Full Review

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★★★★★

“First Port of Call”

Written on: 27/03/2015 by pjwebster (2 reviews written)

I've been a repeat customer of OCUK for many years, primarily because their prices are hard to beat but also because of their continued support of the overclocking community through the provision of their excellent forums. In recent years I have seen a marked change for the better in OCUKs customer focus, to the point that they are now developing and supplying unique product lines developed for the enthusiast at mainstream prices, their after sales support has also proven to be excellent. As… Read Full Review

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★★★★★

“Always making things right.”

Written on: 20/03/2015 by Cerelia (1 review written)

I've used overclockers uk for several years and within all the time of using them, i've had little issues, the only issues i've had were with the products not working and no one can get around DoA and errors on high end stuff, but they've always made things right and replaced, repaired and refunded if required. You can't ask for more… Read Full Review

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★★★★★

“Outstanding Service.”

Written on: 16/03/2015 by GDL-LC (1 review written)

Had a set of ram in a machine used mainly for VM's, but with the release of GTA5 on the PC I started to look at how I can tweak it. Noticed that one set of ram was running underspeed and started a thread on their forums. Got expert help from staff and other customers which ended up with me opening an RMA case for it. Everything went smooth, I was kept informed each step of the way, via E-mail and forum posts and it's being sorted. Highly professional company with outstanding support. I… Read Full Review

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★★★★★

“Very good customer service.”

Written on: 12/03/2015 by MateusExMachina (1 review written)

I've used Overclockers UK a few times this year and they've been great. I bought a heatsink from them that had already been opened, but I didn't notice this until a few weeks after I had received it. When I contacted them through the customer service area on their forum, they said they'd replace it or refund it no problem, and also that I didn't have to pay any postage to return it as it was their error. I've stopped using Amazon so much after the changes to Prime, but if you are a regular… Read Full Review

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★★★★★

“Superior Customer Support”

Written on: 21/02/2015 by Hart162 (1 review written)

OCUK refunded my GTX970s no questions asked. Great service even though I'm not based in the UK… Read Full Review

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★★★★★

“Great Customer Service”

Written on: 19/02/2015 by twinsen (1 review written)

Back in October I bought Nvidia gtx970 graphics card. Due to recent nvidia memory fiasco I decided to return it, and get something better. Contacted overclockers via webnote, 5 hours later RMA number has been issued. I've sent the card next day. It got delivered to OCUK two days later. The same day they received the card, I got a full refund. I have to say, I've never thought dealing with online shop can be so painless. One webnote, one email, problem sorted. I am now waiting to get new… Read Full Review

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★★★★★

“This is my first time ordering from ocuk, I bought a...”

Written on: 19/02/2015 by jakepnefc (1 review written)

This is my first time ordering from ocuk, I bought a 970 and a k70 keyboard. I received the items a day after I purchased them. I'm glad I purchased the 970 from Overclockers due to them putting customers first and giving refunds because of the 3.5gb vram issue. Because of this I will be returning to buy a 980 and without doubt all of my future upgrades will be from Overclockers. Fantastic customer service!… Read Full Review

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★★★★★

“The go to place for all things PC.”

Written on: 19/02/2015 by maschio2 (1 review written)

Have returned to PC gaming and bought a high end PC from OCUK. Recent VRAM issues made me want to return my GTX970. OCUK offered a no quibble return scheme and i couldn't be happier. Highly recommended… Read Full Review

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★★★★★

“Asus Z97 Pro Gamer RMA”

Written on: 19/02/2015

I had problems with an Asus z97 Pro Gamer motherboard. After phoning OcUK, they agreed that I could send my motherboard back for a refund and sent me a new motherboard. It's very hard to criticise this level of customer service!… Read Full Review

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