Overclockers UK (Post February 2012) Reviews - www.overclockers.co.uk

★★★★★
4.7 / 5
93% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Comment from Review Centre

Note from Review Centre: In February 2012 Overclockers was taken over by Case King GmBH / AF Gaming GmBH.

Media Gallery for Overclockers UK www.overclockers.co.uk (Post February 2012)

Overclockers UK www.overclockers.co.uk (Post February 2012)
Overclockers UK www.overclockers.co.uk (Post February 2012)
Overclockers UK www.overclockers.co.uk (Post February 2012)
Overclockers UK www.overclockers.co.uk (Post February 2012)
Overclockers UK www.overclockers.co.uk (Post February 2012)

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Latest Reviews

★★☆☆☆

“purchased a graded barebones laptop”

Written on: 31/07/2014 by colch9 (1 review written)

Purchased a graded barebones laptop recently, arrived on time. Item was dirty and missing a screw on the base. Two more screws were done up so tight I had to drill them off or the machine would've been useless to me and I didn't want to waste time with the RMA process which with these IT companies is always slow. whoever packaged up the machine did a sloppy job and obviously did in a hurry without care, I just hope when I finally install the components it works. once cleaned up it looks… Read Full Review

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★★★★☆

“Near Perfect”

Written on: 22/07/2014 by 106Carver (1 review written)

I have been shopping with Overclockers for the last two years. Over the course of that time I have been on the receiving end of consistent and unadulterated great customer care and genuine attention. The staff at Overclockers are very attentive and professional. The likes of 'Bailey, 5UB' et al ensure that any issues, concerns or simple questions are answered to the best of their knowledge. I sincerely tip my hat off to the staff as it's clear they enjoy what they do which shows in their… Read Full Review

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★☆☆☆☆

“The worst Company ”

Written on: 21/07/2014 by Jenkins83 (1 review written)

The worst service I had in my life and I hope who is think to buy from them have look my reviews My problem I order one product on Thursday afternoon next day delivery and after that what happens no one contact me after 2 days and not receive anything and no email or phone call from Overclokers.co.uk I was contact them and for my surprise they sold a product they do not have in stock and how most of companies do only apologized and said they have option to me to give my money back. Do not worry… Read Full Review

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★★★★★

“Outstanding Customer Service”

Written on: 12/07/2014 by 81Martin (1 review written)

Not only - when purchasing my system build - was I given a tonne of unbiased advice and at times, recommended to purchase a less expensive product as it was "better value", Overclockers also replaced my motherboard old-for-new when I heard static feedback in my headphones. The new motherboard was over 6 months newer, and a good £100 more expensive. Received the system back in 2 days in perfect condition; transport completely paid for by OcUK. I should probably add, that after all this, it… Read Full Review

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★★★★★

“Quality products, brilliant service, fair prices”

Written on: 09/07/2014 by cwgk91 (1 review written)

I discovered Overclockers last year while contemplating buying an Xbox One - and realised quickly that buying a pc was a much better idea! Since then I have made several orders from them (including an entire system for my flatmate). The massive selection of parts they have there is incredible and at amazingly competitive prices. Service is always excellent, with orders being shipped out the same day if ordering before 4.30 (though I once ordered something at 5.30 and it was still shipped out!)… Read Full Review

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★★★★★

“Excellent Customer service”

Written on: 06/07/2014 by KassandraStanley32 (1 review written)

OcUK treat their customer's well, with quick, efficient responses to returns in particular. They are the only company I purchase PC hardware from, and will likely be for the foreseeable future… Read Full Review

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★★★★★

“Awesome customer service.”

Written on: 05/07/2014

I now buy all of my PC parts from OcUK and spend a lot of time on their forum. The deliveries always come next day (i'm shocked how they manage it), and they always seem to stock the latest. The staff themselves are enthusiastic about what they do and are also extremely knowledgeable. I've bought hundreds of items from OcUK, and only a couple of time needed to RMA, they handled that process quickly and efficiently. If you have any problems, their is a support forum too, the advisor on there is… Read Full Review

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★★★★★

“Always great custom service and hard to beat prices.”

Written on: 26/06/2014 by Santiagowz485 (1 review written)

een using Overclockers now for a good 4 years and never once have I had any problem with there sale of support staff. All welcoming and give great advice. When I do run in to a problem with an item I have brought from them they deal with it quickly and have never let me down… Read Full Review

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★★★★★

“OCUK are the best in the UK ”

Written on: 25/06/2014 by HadassahCrockett (1 review written)

I have been using OCUK for a lot of years and while they are huge success they do not rest on that they just get better giving excellent choices great prices and the support from staff gets 10/10 from me. There added bonus has to be there forum it has lots of very experienced and very helpful people who give plenty of help when needed . seriously do not doubt this company put faith in them and i guarantee you will not be disappointed. Thanks OCUK… Read Full Review

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★★★★★

“Damo OCUK Staff”

Written on: 23/06/2014 by russell664 (1 review written)

I thought I would offer a review for the above member of staff from OCUK. I was asking about the time it would take for a delivery to my address, and received both a reply and a email notice about my dispatch of the item. (MSI Gaming 7 ATX motherboard) I am awaiting delivery for the item now. I think the service provided by OCUK is top notch, and without any issues. I have ordered many items from there in the past and would not hesitate to use them again. The service provided by Damo was… Read Full Review

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★★★★☆

“Good Overall”

Written on: 23/06/2014

Ordered an entire builds worth of components, however was not notified when one of the items was out of stock. Ended up waiting 4 days until I contacted them myself to find out I needed to swap this item for another one. The customer service through their forum was very quick and helpful, just disappointing the whole experience was let down by the stores systems. Overall would recommend giving them a try… Read Full Review

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★★★★☆

“They handle returns very well.”

Written on: 13/06/2014 by Esteban389 (1 review written)

Deliveries from OCUK are super quick (choose DPD, they have a lot more options) and their forum customer support staff are great. Ordered a 34UM95 monitor which turned out to have pretty dreadful backlight bleed, however after a few days trying to get an RMA sorted out (had to provide quite a lot of pictures) I was able to return the monitor. Was received and had my replacement shipped back to me the same week. New one is perfect. Good stuff. As for their site, it's pretty good as far as… Read Full Review

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★★★★★

“Overclockers”

Written on: 11/06/2014 by andiuk007 (1 review written)

As someone who has been interested in pc gaming, and building my own rigs from an early age, I've bought a lot of hardware, and software, from a lot of places, some great, some terrible, and overclockers are by far my preferred e-tailer and retailer, they have all the bases covered. Noone likes waiting days, or longer, to get goods, their overnight delivery service is consistently reliable, and products always come wrapped securely and safely, if i buy expensive hardware there is no overkill… Read Full Review

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★★★★★

“Amazing customer service as always”

Written on: 10/06/2014 by Reaper392 (1 review written)

I've been using Overclockers UK for several years, and once again the customer service was beyond my expectations. This time I ordered a Superflower golden green HX550W power supply, but I didn't realise it came with a kettle cable with a plug for a different country so I asked one of the staff members, if this was normal (which it was). I was quite happy to use the kettle cable from my old power supply, but he offered to send me a new UK kettle cable free of charge, which I gratefully… Read Full Review

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★★★★★

“Brilliant Service!”

Written on: 28/05/2014 by Nexus18 (1 review written)

I received a LG monitor yesterday which has very bad back light bleed, contacted ocuk this morning about getting a replacement and got a super quick response from Bailey who was more than happy to sort out a RMA and collection via DPD. Quick and painless procedure!… Read Full Review

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★★★★★

“Great service - as always”

Written on: 27/05/2014 by djferrick (2 reviews written)

This is my second big purchase from Overclockers and they have been phenomenal throughout. Product was a 21:9 Lg monitor that came with a european cloverleaf powerlead. A quick post on the forums and i was dispatched a UK plug lead , no quibble which arrived within 48 hrs. In the past they have always come through with their RMA and aftersales service. I have had a lot of help from Bailey on the forums and it's the aftersales service and community that keeps me coming back for more and would… Read Full Review

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★★★★★

“AW35OME CU570M3R 53RVIC3 A++++++++++++++”

Written on: 21/05/2014 by jp0d (1 review written)

Overclockers my computer loves you. Old fashioned customer services from a high tech RMA team, great advice, vibrant forum and superb weekly deals, result! … Read Full Review

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★★★★★

“Excellent prices, great service and fantastic support”

Written on: 21/05/2014 by Finguz (1 review written)

I have used overclockers several times in the last couple of years and on each occasion the prices have been very competitive, the service very professional, and delivery has been both prompt and punctual. On the one occasion where I had to contact support I found them ( Bailey in particular ) to be professional, courteous and eminently reasonable. The staff actually seem interested in solving any issues you may have, unlike so many other online retailers. I wouldn't hesitate to recommend… Read Full Review

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★★★★★

“Fantastic service and great products.”

Written on: 17/05/2014 by RykerMacGregor (1 review written)

I have used Overclockers for many years, and the service is fantastic. Customer service is some of the best I have every had to use. They are help full and try to sort all of your problems right away… Read Full Review

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★★★★★

“Quick and Effective Supplier”

Written on: 15/05/2014 by Jaydons189 (1 review written)

I've been using Overclockers UK for the last 10 years or so and have purchased thousands of pounds worth of hardware in that time. In the rare incident something arrives broken, its a complete non affair to get it replaced. I have been very happy with the level of service provided and will continue to use Overclockers for the foreseeable future… Read Full Review

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