Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.
Written on: 23/09/2013 by killbill376 (2 reviews written)
no good, staffs are not very professional. there are cheaper ones better than this!… Read Full Review
Written on: 15/05/2013 by bsloan1990 (1 review written)
We purchased the Neptune Top Load Washer and the Front Load Dryer as a set in 2004. We paid a lot for them planning on their lasting a long time. From the first time I did launry I found I was unhappy with the ay the paddle side agitators worked. They did nothing but twist the clothes into knots. Pants legs, shirt sleeves, etc. were twited to the point you had to work to untangle them. Even if you used the wrinkle control setting, it did not work. Now after nine years the last spin cycle… Read Full Review
Written on: 27/11/2011 by bc66 (1 review written)
I have had this machine for approximately 5 years. One year ago the motor went. It took weeks to get a technician. He arrived at an initial cost of £150 but carried no spare parts so had to come again another week later. He sold me a policy for a year to cover other problems. £250. 7 days after this ran out the heater has failed. I called Maytag and of course would have to embark on the same inital £150 then man come again and pay him for second call plus parts ir. well in excess of… Read Full Review
Written on: 12/01/2011
I bought my machine back in 2000 and have not had any problem with mold, perhaps because I always leave the door open, albeit water does collect in the bottom of the door seal. The only other problem I've had is the failure of the spin cycle to occur - maybe 5 times… Read Full Review
Written on: 21/11/2010
Machine is constantly in need or repair. Thank goodness, we bought the extended warranty. Machine has been repaired atleast 6 times so far and am currently waiting for service now. Plan to buy a cheaper and more dependable Kenmore when the extended warranty runs out!!!! Very disappointed...paid 1300 for this washer… Read Full Review
Written on: 31/10/2010
A piece of cr@p. We got the extended warranty (thank god) and luckily everything that went wrong...and there was many things...got fixed free of charge. Finally the last straw came when the fabric softener wouldn't drain and it will cost over 300.00 to replace a circuit board. Now the place we bought it from is giving us a credit to get a new one as they are not going to bother fixing it… Read Full Review
Written on: 20/09/2010
Neptune Maytag mle2000ayw stackable washer.
Worst washer we have ever owned. There is several minutes delay from the time the cycle is done and the unit can be opened, it's very annoying! But the main problems are that often the unit won't spin, so the laundary is soaking wet and the mildew, mold smell from this washer is unbearable. We can not longer use the machine as it's ruining our clothes. I've called Maytag customer service and they actually tell me that they've never had anyone complain… Read Full Review
Written on: 25/08/2010
where do i start i guess the best thing i could say the sales person is laughing all the way to the bank this machine is a piece of junk thank god i purchased the extended warr but now it is expired and im haveing troubles once again now it keeps shutting off you need to keep hitting the start button to get it going again i was told poss control board ?? i amd not spending another dime on this machine i cut my losses today and purchased a new set went with lg front loaders never again will i… Read Full Review
Written on: 08/02/2010
I bought this unit expecting it to last at least 20 years trouble free. Control panel burned out at end of warranty. Bearings making lots of noise and wax motor should be replaced as advised from other forums. Never again.
What brand is a dependable stackable unit?… Read Full Review
Written on: 04/07/2009 by rburns2 (1 review written)
MAH55FLBWW model purchased at Home Depot in Parker Co June 16, 2003. Oil is coming onto cloths from the washer. The articles on the web point to a faulty seals. This was a $1000 purchase and had a class action lawsuit in 2005 that we did not know about that has expired… Read Full Review
Written on: 21/04/2009 by artcy74 (1 review written)
Had this maytag neptune washer for a little over one year. It still works just sounds like a jet is taking off in the laundry room when it spins. Repair man came today. Repairs will be over $800 which is covered on the warranty we had to pay $90 extra for. Since the repairs are over the cost paid for the washer they are only going to give us the $ back and discontinue the warranty. Now that is some way to back your product! Seem to me they want me to buy a different brand.
Now that I'm… Read Full Review
Written on: 18/04/2009 by NANCYswashingmachines (1 review written)
We purchased this Maytag Neptune Washer machine in '01. I was thoroughly excited to get it and loved it about the first year. Then the smell started, the mold smell, constantly. I called the small appliance store we purchased it from and he tried to help me many times with different way to get rid of the smell but it always returned. Finally the computer board just died and when it would go one way rotating and then stop to go another it would make a very strange sound so I knew it wasn't… Read Full Review
Written on: 02/01/2009 by fireball012 (1 review written)
I bought the Maytag Neptune washer & dryer 6/2006, since then I have had the dryer drum replaced, the ballbearing & belt. My clothes do not get cleaned, very loud, does not spin out clothes, they are soaked. Takes 4 hours to do 1 load of clothes that still smells. There are always codes going off. The service calls have been poor. I spent 3300.00 on the set & pedal stools. I will tell everyone I know not to buy maytag… Read Full Review
Written on: 24/09/2008 by tmmchugh (1 review written)
From day one the Neptune has been a problem. Mold & Mildew are present along with the smell. The Control Board & the rubber boot were changed under warranty. The repairs failed to correct the problem.
We are at wits end with this washer. Maytag was the best & that is why we purchased a Neptune. What a total disappointment this has been.
Unfortunately I had never been aware of the Class Action Lawsuit… Read Full Review
Written on: 06/08/2008 by Ashnaldo (1 review written)
Top class products and service 10 out of 10. I have never ever had a problem with Maytag there appliances are top class and well worth there money I would recommened them to every one, and there customer service is top quality I have had one problem with my appliance in 27 years and they were quick to fix/repair the appliance within days at a good rate and there call centre staff were so helpfully and friendly… Read Full Review
Written on: 30/05/2008 by rubie55750 (1 review written)
Would never recommend this washing machine to anyone. Very disappointed in it. Does not wash well, my old Montgomery that was 15 years washed better then my expensive Neptune. Not happy with it at all… Read Full Review
Written on: 23/05/2008
This Maytag Neptune Washer is the worst product I ever bought. It cost about $800.00 and was not happy after the very first load was washed! Washer is very loud, moves across the floor, and now the fabric softener dispenser doesn't work. The repairman says it would cost $650.00 to replace circuit board! No thank you, I will buy a new product! It will not be a "Maytag!!"… Read Full Review
Written on: 09/05/2008
A friend told me that Maytag is a good brand so I bought fridge, Maytag Neptune Washer, and dryer all together when I moved into my new house in 1999. Up to now, my fridge had four time service calls, and washer had more than 5 times. Instead of doing trouble searching, Maytag technician changed circuit board and charged me more than $200 every time. Now dryer is showing another problem. The timer is not working and stops in the middle of cycle. I cannot wait to throw all three junks out. It is… Read Full Review
Written on: 24/04/2008
After spending $1,000 on this Maytag washing machine that I thought would be awesome, I'm taking a sledge hammer to it and taking it to the dump. No way will I repair it. It doesn't matter what you spend on a machine, they still break down and the more expensive they are, the more expensive to fix… Read Full Review
Written on: 18/04/2008 by LAUNDRY IS MY NAME (1 review written)
It is not only that the washer has a lot of just plain bad design problems, the real issue is that I don't feel maytag provides quality service.
i am not planning to ever buy anything by maytag after this. we have a large family. I wash an average of 6 loads a day. I spent the extra money on this washer expecting a great product, I have been greatly disappointed.
I do not recommend this product… Read Full Review
As rated by our community of reviewers
" Poor quality " Read More
" Avoid Hoover Candy " Read More
" Worst washer ever " Read More
" Drum bearing failed " Read More
" Stuck with a machine that doesn't clean clothes " Read More