Maytag Neptune Washer Reviews

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Maytag Neptune Washer
0.8 stars
Average rating for this product is: 0.8 out of 5

From 3 ratings and 124 reviews

Thumb down 9% of users recommend this product

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Average Ratings for Maytag Neptune Washer

  • Ease of Use2.6 stars
  • Durability0.9 stars
  • Style2.7 stars
  • Service & Support1 stars
  • Value for Money0.7 stars
  • Reviewer Ratings0.7 stars
  • Overall Rating0.8 stars

124 Reviews For Maytag Neptune Washer

  • rburns2 4th Jul 2009

    Reviewer rating: 0 stars


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    Good Points: None


    Bad Points: oil stains on cloths. No information on Maytag or Home depot site to assist us. No letters sent to us of the class action law suit


    General comments: MAH55FLBWW model purchased at Home Depot in Parker Co June 16, 2003. Oil is coming onto cloths from the washer. The articles on the web point to a faulty seals. This was a $1000 purchase and had a class action lawsuit in 2005 that we did not know about that has expired.

  • artcy74 21st Apr 2009

    Reviewer rating: 0 stars


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    Had this maytag neptune washer for a little over one year. It still works just sounds like a jet is taking off in the laundry room when it spins. Repair man came today. Repairs will be over $800 which is covered on the warranty we had to pay $90 extra for. Since the repairs are over the cost paid for the washer they are only going to give us the $ back and discontinue the warranty. Now that is some way to back your product! Seem to me they want me to buy a different brand.
    Now that I'm looki ...

  • NANCYswashingmachines 18th Apr 2009

    Reviewer rating: 0.5 stars


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    We purchased this Maytag Neptune Washer machine in '01. I was thoroughly excited to get it and loved it about the first year. Then the smell started, the mold smell, constantly. I called the small appliance store we purchased it from and he tried to help me many times with different way to get rid of the smell but it always returned. Finally the computer board just died and when it would go one way rotating and then stop to go another it would make a very strange sound so I knew it wasn't lo ...

  • fireball012 2nd Jan 2009

    Reviewer rating: 0 stars


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    I bought the Maytag Neptune washer & dryer 6/2006, since then I have had the dryer drum replaced, the ballbearing & belt. My clothes do not get cleaned, very loud, does not spin out clothes, they are soaked. Takes 4 hours to do 1 load of clothes that still smells. There are always codes going off. The service calls have been poor. I spent 3300.00 on the set & pedal stools. I will tell everyone I know not to buy maytag.

  • tmmchugh Rank: Lance Corporal 24th Sep 2008

    Reviewer rating: 0 stars


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    From day one the Neptune has been a problem. Mold & Mildew are present along with the smell. The Control Board & the rubber boot were changed under warranty. The repairs failed to correct the problem.
    We are at wits end with this washer. Maytag was the best & that is why we purchased a Neptune. What a total disappointment this has been.

    Unfortunately I had never been aware of the Class Action Lawsuit.

  • Ashnaldo Rank: Lance Corporal 6th Aug 2008

    Reviewer rating: 5 stars


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    Top class products and service 10 out of 10. I have never ever had a problem with Maytag there appliances are top class and well worth there money I would recommened them to every one, and there customer service is top quality I have had one problem with my appliance in 27 years and they were quick to fix/repair the appliance within days at a good rate and there call centre staff were so helpfully and friendly.

  • rubie55750 30th May 2008

    Reviewer rating: 0.5 stars


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    Would never recommend this washing machine to anyone. Very disappointed in it. Does not wash well, my old Montgomery that was 15 years washed better then my expensive Neptune. Not happy with it at all.

  • Guest 23rd May 2008

    Reviewer rating: 1 stars


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    This Maytag Neptune Washer is the worst product I ever bought. It cost about $800.00 and was not happy after the very first load was washed! Washer is very loud, moves across the floor, and now the fabric softener dispenser doesn't work. The repairman says it would cost $650.00 to replace circuit board! No thank you, I will buy a new product! It will not be a "Maytag!!"

  • Guest 9th May 2008

    Reviewer rating: 1.5 stars


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    A friend told me that Maytag is a good brand so I bought fridge, Maytag Neptune Washer, and dryer all together when I moved into my new house in 1999. Up to now, my fridge had four time service calls, and washer had more than 5 times. Instead of doing trouble searching, Maytag technician changed circuit board and charged me more than $200 every time. Now dryer is showing another problem. The timer is not working and stops in the middle of cycle. I cannot wait to throw all three junks out. It is ...

  • Guest 24th Apr 2008

    Reviewer rating: 0 stars


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    After spending $1,000 on this Maytag washing machine that I thought would be awesome, I'm taking a sledge hammer to it and taking it to the dump. No way will I repair it. It doesn't matter what you spend on a machine, they still break down and the more expensive they are, the more expensive to fix.

  • LAUNDRY IS MY NAME 18th Apr 2008

    Reviewer rating: 0 stars


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    It is not only that the washer has a lot of just plain bad design problems, the real issue is that I don't feel maytag provides quality service. i am not planning to ever buy anything by maytag after this. we have a large family. I wash an average of 6 loads a day. I spent the extra money on this washer expecting a great product, I have been greatly disappointed. I do not recommend this product.

  • Guest 17th Mar 2008

    Reviewer rating: 0 stars


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    Mildew smell is horrific, even when the doors are left open after each use.

  • madmatt67 24th Feb 2008

    Reviewer rating: 0 stars


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    We thought Maytag was a great brand name. But after 11 years and repeated repairs we will no longer purchase a Maytag product again. We are retiring these two units to the salvage yard. Mold and mildew smell circuit board problems door switch failure that causes circuit board failure main bearings wear out constantly loud noise when in spin cycle (when it does spin) belt falling off pulley doesn't ring out the clothes leaves suds in the washer and door and doesn't clean clothes very well. Als ...

  • Guest 18th Feb 2008

    Reviewer rating: 0 stars


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    It turns whites GREY!!!!! My mom's Maytag lasted for 50 years and the whites still come out white rather than some shade of grey looking terrible.I will NEVER buy another Maytag.Rating: the above field does not go low enough a -99.

  • murphy21us 27th Jan 2008

    Reviewer rating: 0 stars


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    I purchased my Neptune washing machine in late 2005. It is now inoperable and I will be having the garbage company come to take the useless piece of equipment away within the next week. My towels are all ruined. They smell like mildew and no amount of product has removed the odour. Unfortunately, my model is not one of the ones under recall, although this is clearly a problem with their machines. Probably waiting for all of us to replace them and trash the machines so they won't have to mak ...

  • Spycerwmn 20th Jan 2008

    Reviewer rating: 0 stars


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    Personally I will never get a Maytag anything.
    I probably am scorned for life on any new front loading washers.

  • erock58 18th Jan 2008

    Reviewer rating: 0.5 stars


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    Washes clothes very well when working correctly. Does not work correctly often. Too many problems with such a high price item.
    too much mildue build up
    water is not being pumped out of machine

  • kitkat62 8th Dec 2007

    Reviewer rating: 0.5 stars


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    Loud and unbalanced - even though I've had Service out 4 times to fix. My clothes stink.The Maytag Neptune Washer is terrible value for the money. I wanted the best and got the worst.

  • jugarf 17th Oct 2007

    Reviewer rating: 0 stars


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    I have always owned a Maytag machine. My first set lasted for over 20 years, and was going strong when I sold my house. After owning the Neptune 4000, I will never own another Maytag. It is sitting here needing over $700 in repairs. The circuit board and door lock was already replaced after two years. The machine is now almost 7 years old and I am kicking it out the door. I have a service contract with GE and have been paying it for almost 7 years now, and you would think I would get them t ...

  • annetteyoubet 6th Aug 2007

    Reviewer rating: 1 stars


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    I have always believed that the Maytag name stood for quality. No more! My model MAH6700A is such a disappointment that I am demanding a top load marchine- anything but Maytag. If I have to seek legal over this lemon I will. $2400.00 for a washer, dryer and the risers is enough incentive to seek legal action.