Written on: 09/11/2014
in the early 2000s, this site was great. it didn't have many games or features but it had a good community with a friendly atmosphere.. then... it got bought by Viacom and a slow decline followed. poor management, laggy clusters of ads, terrible customer service, little to no mobile capabilities, and a growing collection of broken and unfinished features caused its once large and thriving playerbase to leave in mass. It is best to avoid communicating with players since the forums are where… Read Full Review
Written on: 03/03/2014 by Jiovannilouis (1 review written)
Ive been playing neopets off and on for around 3 years. Its not too fun when you have people going around posting your passwords on the boards, and nothing happening but you getting frozen for protection. When you get frozen, you have to submit a ticket to the support team which SUCK. 10+ months for a ticket reply for them to tell you, you don't have enough information, or its been to long to be able to help you with this. Overall, the site is far from being good. They pull their information… Read Full Review
Written on: 21/02/2014 by whitnit (1 review written)
Sad to say I spent 4+ years playing this. However, I had one misunderstanding and they froze my account. I was doing a price check on a item, and there was no help. Tried their acceptable help website, no help there either... Used google as a last resort and found a price. I typed in (name only, not website, address etc) that had this price, and if it was correct? and if I could get an accurate price for the item? I was then frozen. No warning/suspension. I felt like the 4 years I worked… Read Full Review
Written on: 14/09/2013 by tiredofbeingused (1 review written)
Due to site and staff changes, the entire website has lost its luster. Players literally have to tip toe in order to prevent breaking some ridiculous rule or to avoid being blamed for something they haven't done in the first place. The games have improved, but due to their poor customer support and staff, they are riddled with problems and glitches, and the best games lag so much they can be nearly unplayable. Even with good internet service. If you have a problem, chances are, you won't even… Read Full Review
Written on: 12/07/2013
doesn't care about their customers/players. If you get frozen or accused of something then TNT will not be there to help. If you think about it, everything you worked really hard for can be frozen in an instant and you have nothing to show for it. The rules seem too strict for a site that's supposed to be fun. People who go by it honestly seem to get frozen while the people who actually take pets and get reported go free. Plus, a lot of players are arrogant and get report happy. Neo used to be… Read Full Review
Written on: 21/03/2013 by angeltz (1 review written)
The game is fun. Unfortunately I have had trouble logging in for 3 weeks now to my daughter's account and cannot get assistance. I have created tickets as instructed to on their site but they have not returned my emails or tried to help in anyway. She has had her account since 2008 and have referred to the game but they dont care to help their members with a simple log in request. My daughter is sad she cannot get on to see her pets and doesnt want to create a new account and new pets. Still… Read Full Review
Written on: 25/09/2012 by hotdogstorm (1 review written)
Honestly, I grew up playing Neopets, and I had fond memories of the website. There is a lot of fun to have earning virtual money, playing games, battle neopets, etc. What I don't like about the website is that it is extremely easy to have your account frozen for no good reason. This happened to me twice, this first time because of a game glitch (not intentional on my part), and I emailed the a moderator and was lucky enough to be unfrozen. The second time was for no reason, and when I tried to… Read Full Review
Written on: 06/10/2010
Absoulty terriable customer service. If you don't access your account for awile then you are asked to put your birthday in. Well I'm sorry but I'm not putting my real birthday in so I don't know what I put in as my birthday and I can't access my account without it. After contacting them several times about the situation they refused to help me saying there was no solution to my promble. This people are mean, thoughtless and I will never use neopets again… Read Full Review
Written on: 20/07/2010
Neopets is fun while you're playing it, but don't invest too much personal effort and time into it. They have an earned reputation of unfairly freezing accounts and not allowing the users to legitimately contest the freezing. Sure, there's a form you can fill out, but typically the best you'll get is an automated response that says you can't have your account back. I wouldn't recommend it to anyone… Read Full Review
Written on: 19/07/2010
Neopets is full of things like cookie grabers. They allow the use of custom scripts and code this has allowed some people to use scripts to get computer cookies and account info. This may not seem so bad untill you think about every page and code you have use without cookie cleaning before going to neopets. You could stand to have your email, bank, ebay, paypal, etc passwords taken and used. The BBB has thousands of reviews about neopets please read them before you allow your children to use… Read Full Review
Written on: 19/05/2010 by ggggail (1 review written)
Neopets is a great family website, though very addicting.
Neopets is a virtual world, there is a lot to do on this website. You can make your pet, earn neopoints, meet friends,customise pets, chat on the neoboards (forums) or chat privately through a email like and more. You can even create your own shop where you sell items that you found/bought.
Neopets can teach children many things, how to manage money, how to take responsibility for your pets, ect. I would not recommend buying neocash… Read Full Review
Written on: 04/12/2009
Wonderful site for all ages. Child or Adult you will soon get addicted to this fun site. So much to do! Battle, care for your pets, be in a guild, make a shop, earn neopets, or if you are over 13 or have parental permission: Chat with other users through neomail or the neoboards. WARNING: Highly addictive, once you start you won't be able to stop… Read Full Review
Written on: 02/12/2009
Back, in 2006, a friend told all about Neopets, I thought it was a great site, so I make an account, got lucky, with site events, by getting rare items, got some nice hard to get pets, never tryed to cheat on the games, didn't break any rules, but the dopes, at the neopets team, said your accout has been frozen, due to scamming over users out of there items, neopets, or accounts. Well were ever they that got that from is news to me. It dosen't help, that any can report anything, and if dosen't… Read Full Review
Written on: 21/09/2009
I'd say it's a great game, but it can get too addicting. I use it now mainly for just chatting with friends that I've made, but if you're new, spending some time and earning NP (the Neopets' currency) to make your stay there more enjoyable. That's another reason: to enjoy a lot of the site, you need to have excessive amounts of NP, which can frustrate many. There can be jerks on the site, but really nice people too. One of the main problems is that the younger kids playing get the idea that… Read Full Review
Written on: 07/04/2009
It's a really great site and its fun for all ages. Most people are under the impression that it's just for little kids, but its really not. Infact you have to be 13+ to access a lot of the site. And as for people being angry with the Neopets team(also referred to as TNT) making the NC mall because its pay-to-play, I say this: Neopets is a business if they don't bring in money the WHOLE site will become pay-to-play. Overall its a wonderful, fun site for all, ages with many different things to do… Read Full Review
Written on: 11/03/2009
Neopets offers oppurtunities for graphic designs. Helps meet people around the world. Has lots of activities. Teaches kids responsiblity with money. It's just awesome… Read Full Review
Written on: 14/01/2009
neopets is overall a good site. there is nothing like it elsewhere other than marapets which is small compared to neopets.. if you like games neopets has hundreds and you can just play those day in day out. some are like remakes of pacman or tetris there is guarenteed to be some you like. they host events called plots which involve a range of puzzles, battledome challenges and good valued virtual items.
my favourite thing atm is the new mmorpg called key quest which is a board game where you… Read Full Review
Written on: 09/01/2009 by busg (1 review written)
Wow, if your 7yr says something will 'die' if you don't spend $, maybe you should actually check upon that first... Nothing at all happens if you don't buy neocash, NC simply gives you some fancier things to dress up your pet - it doesn't benefit game play or pets at all, in any way.
As for only doing things once a day, there are a few yes, but only one wheel is a once-a-day, most wheels, scratchcards, faeries, the meteor, etc, etc, is Time Based - so you may be able to do it evey 30mins, every… Read Full Review
Written on: 03/01/2009 by aaestprm (3 reviews written)
Good selection of animals. Good for any virtual pet site lover. Good server it usually doesn't fail. Many wheels of sorts..
I would recomend it, it's a good site, it's just not the one for me.
There is a lot to do but once you've done it you can't do it again until the next day. It isn't very time consuming and it's not one of my favorite sites. Along with the fact that while they do have a good selection of animals or pets you can only have 4.
Well recommend Neopets.com.
And now you can not do… Read Full Review
Written on: 29/12/2008 by neelchauhan (1 review written)
It has lots of games and people to be with. It's so boring! The pets are not like video game characters, they are GIF Files which can be stolen. The game has very bad training. Also, The website is not Web 2.0! This game is a bad role model for people who love video games because the minigames need a premade caracter… Read Full Review
As rated by our community of reviewers
" Waste of Potential " Read More
" Memories, Education, and Fun! " Read More
" Poor Customer Service & Security " Read More
" Awesome beyond words " Read More
" Bad site in general " Read More