Sainsbury's Loans Reviews - www.sainsburysbank.co.uk

Click here if this is your business
★★☆☆☆
2.0 / 5
135
26% of users recommend this
Click here if this is your business
  • Speed of Application

  • Customer Service

  • Value For Money

? Ask our helpful community of experts about this product or company
Sainsbury's Loans www.sainsburysbank.co.uk - Ask a question now

Media Gallery for Sainsbury's Loans www.sainsburysbank.co.uk

Sainsbury's Loans www.sainsburysbank.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“No problems”

Written on: 31/07/2015 by CyrusPorter115 (1 review written)

I have to say after reading the reviews I was worried as I had already applied for a £5000 loan.. But all credit to Sainsburys I have not had any problems the application was easy, had a email confirming that I had been accepted in principle, 2 days after received forms to sign sent back via Special delivery they would of received them Wednesday and today Friday the money is in my bank account. Also got the 4.5APR Advertised Thank you Sainsburys… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Financial Omudsman next!”

Written on: 27/07/2015 by zqWard78 (1 review written)

Great advertising and super fast decision.....back in may! It is now the end of july and although i was accepted, sent forms and proof i never heard from them again and they refuse to speak to me following a complaint email. Meanwhile, i have signed a credit agreement AND provided total strangers with my bank details. I am now taking this to the Financial Ombudman. Avoid at all costs-you won't get the loan!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Waste Of Time”

Written on: 26/07/2015 by Solomonc436 (1 review written)

I went through the loan application online. This was approved in principle. So I rang to find out what happens next. I was expecting a straight answer instead I was put through an interrogation. I was questioned on why I wanted the required amount and what for. I told them my outgoings again. I was questioned each time on why I wanted this amount. They actually lowered the amount I wanted. They kept me on hold and then asked me more questions and then refused me. What a waste online it said… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Really quick No Problems and the APR as advertised ”

Written on: 15/07/2015 by StuartPUK (1 review written)

I was recommended by a friend who had taken out a loan out with Sainsburys to use them for a new loan for myself. As soon as I I applied for the loan, i decided to Google some reviews and to my shock there seemed to be a great deal of negative reviews. However the paperwork was sent out quickly , I returned it, was thanked via email and then told that the money would be in my account within three days, in fact it only took one day for it to appear. Also I received the advertised 3.6% apr as… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“I applied for a 7.5k loan which had an Apr rate of...”

Written on: 10/07/2015 by Compton171 (1 review written)

I applied for a 7.5k loan which had an Apr rate of 3.8%. Despite having an excellent credit rating and no other debts my application was declined. I then contacted them to ask for the main reason for which I was declined, which they could not answer. I was then told my application would be put under review and to check back in a couple of days for a final decision. When I contacted them after the two days I was told I could have the credit after all but with an Apr rate of 13.9%. When I asked… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“V v slow”

Written on: 18/06/2015 by Jaquan421 (1 review written)

I'm very disappointed we applied for a loan Saturday morning only to recive a email Tuesday morning for a chat Tuesday night 45 minutes later loan accepted Thursday morning schedual arrived for signing posted signed Thursday night Monday night e mail recived we are waiting for your signed paper work so I tried to phone no go there 30 minute wait now it is 8 days on and still no further what a load of novices avoid at all cost… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“DREADFUL!”

Written on: 03/06/2015 by Damianq227 (1 review written)

We rang today with regards to a loan application, the advertised APR and the APR offered on the phone was drastically different and the customer service was dreadful. The point of the loan application was to reduce my monthly outgoings and we were left feeling humiliated. My partner is unwell and requested that I as his wife be able to carry on the conversation and this was refused. We will not be using your services again under any circumstances and we will not be suggesting any of our… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Slow but got there in the end”

Written on: 21/05/2015 by Jarvis421 (1 review written)

I wanted 7k to buy a car. I'm under 30, self-employed, not a home owner and don't live in the poshest of areas, but my credit history is good. They offered me 4.9% rate which is higher than their advertised 3.7%, but I thought it was OK and still cheaper than car dealer finance. The process was SLOW. From application to money in the bank took 14 days as they had to post out an agreement then I had to post it back. It is 2015, what happened to digital signatures or email? The… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Omg.why did I not read the reviews first...”

Written on: 02/05/2015 by GianniHancock (1 review written)

it's not til mid way thru the old fashioned faffy process- instant decision- my god what a pile of poop. Despite being a professional, good history, low mortgage, everything paid on time....they are slow, and want faxed evidence, despite being at a stable mortgaged address for 10 years...I gave up when they asked for faxed documents!!!! never thought to read about a personal loan review until I thought why is this taking so long...and then I read what everyone else has experienced. Avoid!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Headline rate is more misleading than not!”

Written on: 30/04/2015 by Ballersball (1 review written)

I am mortgage holder with substantial equity and a perfect credit history. I applied for a loan online for just over 10K and it was 'approved in principle'. The note on the website on completion of the application stated that a confirmation email will be sent out shortly. I never got it. When I called the following day to find out what the situation was, I was assured that the loan had been approved and the said email will follow shortly, however I was being offered a rate of.... … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Very fast”

Written on: 22/04/2015 by Johnnybrum (1 review written)

Applied online decision was yes in principle so thought yeah right that's not going to happen after reading recent reviews... I expected a phone call /letter or email to say sorry declined , instead received an email stating loan in principal agreement in post?? 2 days later agreement came stating terms 15k at 3.7APR!!!!!! Again stating in principal so filled it in on a Wednesday so earliest they could poss receive Thursday .... Heard nothing checked my balance early Monday to my surprise it… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Disgusting treatment!”

Written on: 21/04/2015 by Kirkpatrickzz23 (1 review written)

As with other reviews, applied online for a loan for a car. We have a fantastic credit rating plus 3 times money I was asking for in savings!!! ,but prefer not to use this. Im not bothered about not getting the loan what im bothered about is that in future I have to say I have been rejected! I phoned the customer service number & explained this fact& I was unhappy they also had all my bank account details! I was told a complaint had been put in for me & given a complaints number. I think this… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Just no!”

Written on: 28/03/2015 by Nicolasi54 (1 review written)

I applied for a loan on the 16th and today is the 26th. First everything was quick and easy! I felt it was going to be just what I needed. I completed the application online, they made a decision in minutes and I got the agreement in the post 2 days later. It stated that I have to sign and return the document and the money will be in my bank account in 3 days time. However, I got a call from them asking me to fax them my passport and tenancy agreement to verify my identity and address. That's… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Benjibo's Comment

Written on: 31/03/2015

See this is what I'm worried for. I applied last Tuesday got agreed in principal they emailed to say phone them to verify details so I did and they said loan is approved for a slightly higher APR (that's fine) they sent docs out and said once i return them funds will be releases. I sent them on friday they received Monday. Phoned today for an update and they just said it's with the "vetting team" and once 48 hours is up it will say whether I need to send further info (apparently this is standard) ! To me APPROVED means APPROVED. Other forums people have had the money in 2-3 days.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“misleading APR”

Written on: 16/03/2015 by McCarthy198 (1 review written)

Applied online expecting to have a decision there and then only to receive an email asking me to ring them. Having to jump through hoops on the phone and pay for the privilege of doing it, I was told with a credit rating of 994 out of 999 they could only offer me my loan at 5.7% rather than the 3.7% as advertised, i wonder if you can actually get 3.7%… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“sucked in with an advertised APR of 3.7%”

Written on: 12/03/2015 by qcHolder245 (1 review written)

With a near perfect credit rating of 987 out of 999 I was certain to be offered a low APR of close to 3.7%. With no instant response, or even email confirmation I chose to call them. Great news! I had been accepted.. .but the APR was more than double what was advertised (8.7%). While this may still be considered reasonable to some, on principle alone I chose to decline this… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Sainsbury's Groans! Go elsewhere whatever you do!”

Written on: 12/03/2015 by ShaunKelley360 (1 review written)

Diabolical service all round. Online calculator does not represent final APR - it was TWICE AS MUCH in the end. Having just moved house, my application required further info - proof of address. Did they call/email to let me know this after submitting the signed credit agreement? No. a week after posting and hearing NOTHING, I called THEM to be told I had to post or fax proof - they do not accept emails - 20th century procedures for a 21st century company. Save your self the hassle and go… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Instant decision is not made when applying on-line”

Written on: 22/02/2015 by AlanChoate389 (1 review written)

I applied for a loan on-line on 14/2/2015 for a car, following submission it advised that my loan had been agreed in principle and suggested that the documentation would be sent first class. On Monday 16/2/2015 I decided to ring and check that they had received my application, then only to be told that I would have to call back on 20/2/2015 for a decision as it had been sent to their admin department! I was less than impressed as I was picking my new car up on 21/2/2015. I have an excellent… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Poor customer support!”

Written on: 29/01/2015 by Meg1986 (1 review written)

Not impressed at all!! After a quick application which made out it would be quick and efficient, a letter would be sent out the next day and as soon as I returned the letter signed the money would go in. Heard nothing for a week, no emails, no telephone call no letter. I rang up a week after I applied and although it had been accepted online I was told I had been declined. The problem was not letting me know. I had waited and no contact had been made, no customer reference number. Contact… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“My sainsbury's experience”

Written on: 13/01/2015 by Rochenu1946 (1 review written)

Fantastic service, quick, and easy to apply online. The interest rate was 3.9 I must say after reading some of the reviews I thought this might change when I received the documents but it didn't. It took 5 days from application to having the funds arrive into my account. I would definitely recommend Sainsbury's loans to family and friends… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Brilliant”

Written on: 17/12/2014 by Sazzzle (1 review written)

To be honest after reading all the reviews after we applied I thought we have wasted a credit check! We got the reply 'approved in principle' then the e mail to contact them. We called the number hubby answered all their questions to be told all approved. Documents received the following day ( last Thursday) we posted the agreement back the same day and with Xmas post they received it on Monday this week checked the bank today and the money had been deposited so from our point of view fab… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview