Sainsbury's Loans Reviews - www.sainsburysbank.co.uk

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★★☆☆☆
1.9 / 5
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  • Customer Service

  • Value For Money

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Latest Reviews

★☆☆☆☆

“Just no!”

Written on: 28/03/2015 by Nicolasi54 (1 review written)

I applied for a loan on the 16th and today is the 26th. First everything was quick and easy! I felt it was going to be just what I needed. I completed the application online, they made a decision in minutes and I got the agreement in the post 2 days later. It stated that I have to sign and return the document and the money will be in my bank account in 3 days time. However, I got a call from them asking me to fax them my passport and tenancy agreement to verify my identity and address. That's… Read Full Review

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★☆☆☆☆

“misleading APR”

Written on: 16/03/2015 by McCarthy198 (1 review written)

Applied online expecting to have a decision there and then only to receive an email asking me to ring them. Having to jump through hoops on the phone and pay for the privilege of doing it, I was told with a credit rating of 994 out of 999 they could only offer me my loan at 5.7% rather than the 3.7% as advertised, i wonder if you can actually get 3.7%… Read Full Review

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★☆☆☆☆

“sucked in with an advertised APR of 3.7%”

Written on: 12/03/2015 by qcHolder245 (1 review written)

With a near perfect credit rating of 987 out of 999 I was certain to be offered a low APR of close to 3.7%. With no instant response, or even email confirmation I chose to call them. Great news! I had been accepted.. .but the APR was more than double what was advertised (8.7%). While this may still be considered reasonable to some, on principle alone I chose to decline this… Read Full Review

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★☆☆☆☆

“Sainsbury's Groans! Go elsewhere whatever you do!”

Written on: 12/03/2015 by ShaunKelley360 (1 review written)

Diabolical service all round. Online calculator does not represent final APR - it was TWICE AS MUCH in the end. Having just moved house, my application required further info - proof of address. Did they call/email to let me know this after submitting the signed credit agreement? No. a week after posting and hearing NOTHING, I called THEM to be told I had to post or fax proof - they do not accept emails - 20th century procedures for a 21st century company. Save your self the hassle and go… Read Full Review

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★☆☆☆☆

“Instant decision is not made when applying on-line”

Written on: 22/02/2015 by AlanChoate389 (1 review written)

I applied for a loan on-line on 14/2/2015 for a car, following submission it advised that my loan had been agreed in principle and suggested that the documentation would be sent first class. On Monday 16/2/2015 I decided to ring and check that they had received my application, then only to be told that I would have to call back on 20/2/2015 for a decision as it had been sent to their admin department! I was less than impressed as I was picking my new car up on 21/2/2015. I have an excellent… Read Full Review

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★★☆☆☆

“Poor customer support!”

Written on: 29/01/2015 by Meg1986 (1 review written)

Not impressed at all!! After a quick application which made out it would be quick and efficient, a letter would be sent out the next day and as soon as I returned the letter signed the money would go in. Heard nothing for a week, no emails, no telephone call no letter. I rang up a week after I applied and although it had been accepted online I was told I had been declined. The problem was not letting me know. I had waited and no contact had been made, no customer reference number. Contact… Read Full Review

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★★★★★

“My sainsbury's experience”

Written on: 13/01/2015 by Rochenu1946 (1 review written)

Fantastic service, quick, and easy to apply online. The interest rate was 3.9 I must say after reading some of the reviews I thought this might change when I received the documents but it didn't. It took 5 days from application to having the funds arrive into my account. I would definitely recommend Sainsbury's loans to family and friends… Read Full Review

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★★★★★

“Brilliant”

Written on: 17/12/2014 by Sazzzle (1 review written)

To be honest after reading all the reviews after we applied I thought we have wasted a credit check! We got the reply 'approved in principle' then the e mail to contact them. We called the number hubby answered all their questions to be told all approved. Documents received the following day ( last Thursday) we posted the agreement back the same day and with Xmas post they received it on Monday this week checked the bank today and the money had been deposited so from our point of view fab… Read Full Review

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★★★★★

“Brilliant. Couldn't complain”

Written on: 20/11/2014 by 210Nolan (1 review written)

Applied for sainsbury's loan. Wouldn't accept bank details. Used a temporary account details and the loan went to approved in principle. We phone this morning, changed the bank details and was accepted in the same phone call. They have increased the percentage rate but im not overly concerned with that. Just to happy to get the loan and get started on my home improvements. If you are slow on the application it will time out and start again. Make sure you have all the information available… Read Full Review

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★☆☆☆☆

“Do not attempt a loan here!”

Written on: 02/11/2014 by ubGoode318 (1 review written)

With a brilliant credit score from my bank and no external lending or issues which could have reduced the chances of a loan, my loan was unsuccessful leaving this footprint on my record. The eligibility criteria is definitely not worth paying any attention to and there was absolutely no reason provided as to why. Since there was such a good recommendation from elsewhere, this is massively disappointing. Do not waste your time - wish I couldn't even give a star… Read Full Review

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★★★★★

“Super quick, friendly and helpful”

Written on: 23/10/2014 by Kailey33 (1 review written)

I applied for a loan with Sainsburys after receiving a letter through the door advertising a 4.4% rate for Nectar Card holders, with bonus rewards. I applied on 16 October, by telephone, was accepted and approved in principle and received the Agreement on 17 October, returned it on 20 October and the money is now in my bank, as of this morning, 23 October. I cannot fault them. I already had a loan with them and was using the new loan £11,500 to pay off and consolidate my other debts. The… Read Full Review

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★☆☆☆☆

“Disappointed & disgusted”

Written on: 22/10/2014 by Slattery296 (1 review written)

I was refused a loan last night as I had failed their "internal scoring" system. I am a homeowner, living with my partner, also excellent credit score and never been late with paying loans or credit cards. I was extremely distressed, others seem to have suffered the same treatment. Ironic, that I have had in the post this morning a "rather lovely" letter from Sainsbury's that the credit card (zero balance currently) has been increased to £7 500, obviously quite happy for me to run 7.5 K up on… Read Full Review

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★☆☆☆☆

“Disappointed.....”

Written on: 30/09/2014 by Delaneyiw1984 (1 review written)

I applied for a loan and for the first time in over 30 years I was refused credit. (I have an Experian rating of excellent) We own our home with no mortgage and have very limited outstanding credit. We have had a Sainsbury's credit card for many years and have never defaulted/late on any loan in this time. We have just paid off a Sainsbury's loan after 3 years. All Sainsbury's want to do is forward you to a company called Freedom Finance who are being financed by Sainsbury's but charging three… Read Full Review

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★☆☆☆☆

“Dont go near them with a barge pole ”

Written on: 07/09/2014 by Jordynd138 (1 review written)

Now paid me £150 in compensation for incredibly poor service and still not resolved. Please borrow from someone else… Read Full Review

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★☆☆☆☆

“Waste of time”

Written on: 26/08/2014 by 462Hill (1 review written)

Extremely annoyed that I applied via sainsburys. I applied on line which was very quick and the result was that I'd been approved in principle for their 4.1% APR loan. They said they'd do final checks and send documents 1st class. I waited a week and still nothing. Decided to call and after 20mins on hold finally got to speak to someone who told me my application was declined. No reason and no apology for not having been informed of this. All they tried to do was push their freedom finance… Read Full Review

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★★☆☆☆

“My credit loan”

Written on: 16/08/2014

I applied for a loan a little over 2 weeks ago. Applying for this loan online is simple & easy to use. It seemed to good to be true that I was getting an APR rate of 4.5% !!! As soon as I had been accepted for the loan they told me the APR could change due to amount I had taken on (Just over £9,000) The customer service is great and how quickly the speed of the loan takes is also fast. However, when I received the documents stating that the rate was 7.1% to say I feel cheated was an under… Read Full Review

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★★★★☆

“Fast & Easy Job done ”

Written on: 06/08/2014 by Arturoc416 (1 review written)

I applied for a Sainsbury's loan on line. Prior to applying I read the same reviews and was very apprehensive. Should I have apply or Should I go with my own bank even though they might give me a higher rate? but surprisingly my own bank gave me high APR where Sainsbury's gave me cheapest in Market . Really recommend this… Read Full Review

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★★★★★

“Fantastic service highly recommend”

Written on: 29/07/2014

This is the second loan this year from sainsburys first was for £7500 for home improvements and second was for £10000 for a car, applied online for both was told in seconds at the end of application that the loan was agreed in principle 2/3days later paperwork arrived, signed and sent back was told 3/5 day for money to appear in my account on them receiving paperwork was paid in on the third day, no problem very straight forward 5* service can't recommend them enough… Read Full Review

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★☆☆☆☆

“do not use”

Written on: 27/06/2014 by kkuyt87 (1 review written)

Do not use this company for loans .They are not helpful or understanding in any way… Read Full Review

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★☆☆☆☆

“not a caring bank”

Written on: 06/06/2014

Had a car loan with sainsburys for 5yrs and applied for another loan in march I,d never been late with payments so they were fully aware of my reliability but turned me down with no explanation when I checked with Experian my credit score was 999 I rang sainsburys and some snooty call handler said must have been other factors and no point in appealing against decision I went to my own bank who of course said yes won't touch this company again… Read Full Review

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