HSBC Share Dealing Reviews

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HSBC Share Dealing
0.9 stars
Average rating for this product is: 0.9 out of 5

From 0 ratings and 15 reviews

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Average Ratings for HSBC Share Dealing

  • Speed of transfer0.9 stars
  • Value for Money1.3 stars
  • Overall rating0.9 stars

15 Reviews For HSBC Share Dealing

  • Guest 28th Sep 2009

    Reviewer rating: 2 stars


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    I'm writing this review whilst waiting for my buy order to go through, 50 minutes so far, what a joke! The speed on HSBC Share Dealing is absolutely shocking and last week I lost 20% of my holding whilst waiting for my sell to go through. Short term traders avoid like the plague!!!

  • Guest 14th Sep 2009

    Reviewer rating: 1 stars


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    Attempting to trade using Investdirect is like trying to suck a 12oz steak through a straw. I tried using it for a week quite recently and ended up smashing my laptop monitor as the server kept crashing, whilst my stocks were crashing, whilst I tried to trade. It owes me bigtime.

  • Guest 28th Aug 2009

    Reviewer rating: 1 stars


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    Its very easy to describe HSBC Share Dealing service.....pathetic.

    Having recently purchased a small holding in several companies, I decided to sell one of my holdings. Now I'm not sure how quickly investors normally expect to complete the sale of their stock but I think 10 minutes is far from acceptable. During this 10 minutes, I lost 200% on the value of my stock. It goes without saying that I will be taking my holdings elsewhere before these incompetent idiots lose me even more cash. ...

  • Guest 18th Jul 2009

    Reviewer rating: 1 stars


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    investdirect is not even part of hsbc - as one would think - transfer of funds between an hsbc account and the service takes 3 days minimum. the service seems overall dated and not at all useful for day trading. the helpline or even to order via phone is mostly a lengthy process of waiting even outside trading hours. that the online service brakes down a lot makes that even worse. personally i had experienced that an online order wasn't carried out at the set level and i had been double charged ...

  • Guest 9th Jun 2009

    Reviewer rating: 0 stars


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    I think there is a maximum of 2 people manning the telephone. There is a HSBC number to handle complaints, but nobody picked up the phone too.

    Terrible customer service. Takes on average an hour before you get to speak to someone on the phone, even after trading hours.

  • vola35 28th May 2009

    Reviewer rating: 0.5 stars


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    Took more than two months to open an account with HSBC Share Dealing, unavailability of customer service.

  • xiedphdf 7th May 2009

    Reviewer rating: 0.5 stars


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    HSBC Share Dealing is all in all - pathetic. Simply unavailable for huge amounts of time and very slow when you do get in. Not a great number of "live" share prices as well. Plus, poor on features - forget being able to set a but/set for a price beyond today as well as understainding what other people have bid at. It's now or never...

    Leave it well alone!

  • home123 5th May 2009

    Reviewer rating: 0 stars


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    HSBC Share Dealing, twice in the last 4 week si have been unable to log in for the whole day.

    this is the worst sharedealing service on the planet

  • bigtony12461 5th May 2009

    Reviewer rating: 0.5 stars


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    The service is terrible.
    I'd be out straight away was it not for the hassle of moving self select ISA, but I'm on with it now. I've spent the last hour trying to trade without success.
    Do not use tHSBC Share Dealing if you are a frequent trader, it will drive you to insanity.

  • maihaukachi 27th Apr 2009

    Reviewer rating: 0.5 stars


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    HSBC Share Dealing is not very good for trading short term. It seems this was designed more for investments rather than active trading. Problems are many:1. Randomly decides not to find a particular index 2. Slow to log on3. Randomly takes you to a page different to one you clicked on from a direct link4. limit orders only valid for a day5. you cannot cancel limit orders online6. you cannot place stop orders7. order execution is slow8. doesnt give you the live value of your investments9. doesnt ...

  • Guest 21st Apr 2009

    Reviewer rating: 0.5 stars


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    HSBC Share Dealing has terrible service. Log ins are frequently refused due to technical difficulties. It recommends you phone instead (I did so and spent 15 mins one time and 30 mins another on hold with no answer). When I do ever manage to get logged in, there's a good chance it will crash on me before I can do what I need to.

  • alnimmo 12th Dec 2008

    Reviewer rating: 1.5 stars


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    When I'm using the HSBC Share Dealing website it crashes frequently, "times out" every few minutes and is sometimes unavailable. Long time on hold when phoning. Limited number of US shares tradeable. On several occasions have wrongly claimed that NYSE listed shares are not listed or have been delisted.
    Probably OK for occasional dealing in UK shares. Avoid for US shares.

  • bhopalm Rank: Lance Corporal 20th Sep 2008

    Reviewer rating: 0.5 stars


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    I found HSBC share dealing unreliable, unpredictable, live prices only for limited stocks, takes ages to get through on telephone.
    Avoid unless you want to only buy long term, and dont mind taking short term losses.

  • bhopalm Rank: Lance Corporal 8th Sep 2008

    Reviewer rating: 0 stars


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    HSBC share dealing website crashes, inaccessibility, slow, do not act on instructions, cant get though on phone...an utter disgrace.

  • londonbear Rank: Lance Corporal 15th Dec 2007

    Reviewer rating: 4 stars


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    A great alround service although you do have to open a HSBC bank account.
    If you get InvestDirect Plus, you get a good rate of interest on uninvested cash.