Accord Mortgages Reviews - www.accordmortgages.com

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Latest Reviews

★★★★★

“5 Stars and more....”

Written on: 12/05/2015 by Redlions (1 review written)

Okay, so when we initially applied I was very nervous having read some of these reviews. My financial advisor assured me that Accord are reputable and that he's never had a problem, I was also told that he had a contact with one of the managers should anything go wrong. The rate and fees were also too good to miss out on. We applied at the beginning of April, we sent in all of our documents (payslips, bank statements, ID and a utility bill), and then we received an offer less than a week… Read Full Review

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Ikz4's Response to Redlions's Review

Written on: 14/05/2015

not sure how having a good credit file and a decent broker helps when it comes to Accord. Most issues seem to be caused by Accord losing documents

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Redlions's reply to Ikz4's Comment

Written on: 14/05/2015

Well for us they were fine, this is my third purchase and I must admit best of a bad bunch. Plus, people are human and not robots.

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★☆☆☆☆

“Accord are useless”

Written on: 09/05/2015 by Caelw1981 (1 review written)

Applied for a mortgage in Feb, 3 months later we are still being requested for additional information having provided so much additional information already. My broker who uses Accord recently said ' Accord have clarified these are the last documents they require, but I really cannot guarantee that as I have lost my faith in them, I have told them these are the last documents that the clients are likely to provide, as it is getting ridiculous that they are requesting these documents so… Read Full Review

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★☆☆☆☆

“Atrocious Antics - Steer clear of this lot!”

Written on: 23/04/2015 by jimjams3 (1 review written)

Our broker advised us to try Accord, due to our situation being a rare one. My husband already has an existing residential mortgage jointly with his family members/brothers. We required a second residential mortgage and one which we could jointly own. Long story short, our broker said Accord was the best bet for this situation and they were far from it! They took months to perform and request the basics, we were being driven crazy on a daily basis being requested for every peice of information… Read Full Review

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★☆☆☆☆

“Only get 1 star because zero stars isn't an option”

Written on: 22/04/2015 by 38Ferguson (1 review written)

Offer in principle agreed in mid-February. All supporting documents submitted to broker by 24th February. Advised that decision granted on 27th February. Chased offer paperwork through March and into April ahead of a planned completion date of 24th April. Continually fobbed off by broker with promises of offer letter tomorrow, always tomorrow. Rang Accord direct on 13th April to find out where offer letter was. Was told that no copy documents had been received in February, despite my broker… Read Full Review

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★☆☆☆☆

“Dreadful lender”

Written on: 18/04/2015

We were recommended accord by a mortgage advisor. They provided an agreement in principle quickly and offered to lend us up to £400000 (we only wanted to borrow £314000) and took £460 from us to process the application - then followed over 5 weeks of application process where the asked us to jump through numerous hoops and provide various documentation after which they said they can only lend £250000 - vastly different to the original amount offered. We have no debts and would have had no… Read Full Review

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★☆☆☆☆

“Homeless due to Accord”

Written on: 13/04/2015 by 237O'Neal (1 review written)

We are now approaching 60 and have had to give up our home of 15 years due to the misinformation and bad advice given by staff of Accord; we were paying monthly £l,250 per month interest only and were then advised it would be going down to £900 but instead it went up to £1,750 when questioned we were told this was due to a missed payment and would so have to remain on the penalty rate. However, we spoke to Accord and they said we could miss a payment but didn't tell us what the consequences… Read Full Review

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★☆☆☆☆

“Vile company ”

Written on: 02/04/2015 by emRobinson463 (1 review written)

All I can say is what a bunch of idiots. I've been waiting 8 weeks to get an answer for a serious complaint against them. Apparantly it's with the exec team!! What a joke. More like they can't be bothered!!… Read Full Review

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★☆☆☆☆

“Awful service, strung along for weeks”

Written on: 12/02/2015 by dmPowers207 (1 review written)

Strung along for over 7 weeks following an agreement in principle. Provided them with all details necessary and even got to the point of verbally agreeing a mortgage offer, only for them to pull out two days later with no explanation. Avoid at all costs - only worthwhile if you have a hefty deposit to put down on the property… Read Full Review

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★☆☆☆☆

“Pure jobs worth stay away”

Written on: 10/02/2015 by Elsied1955 (1 review written)

For anyone wanting to use this firm i would suggest looking elsewhere, they really couldn't run a bath, they give you the run around asking for paper work then turn the paperwork down saying that's not enough, then why in the first place did you ask for it i said??? In the end i just did my application to a local lender and got granted a mortgage in days while Accord were still asleep. AVOID THESE CLOWNS… Read Full Review

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★★★★★

“Very quick turnaround!”

Written on: 01/02/2015 by Cadeo72 (1 review written)

I will start by saying we used IMC brokers who were absolutely fantastic. Hold ups can often be down to the mortgage companies not being given all the information in the first place but IMC ensured we had the perfect 'case'. We applied via IMC on 20th January, had instant approval in principal. The survey was carried out on 28th Jan and the mortgage offer issued on 30th Jan. Can't have asked for better. The rates were good too!… Read Full Review

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★☆☆☆☆

“Don't go with Accord!”

Written on: 23/01/2015 by jamestcollins (1 review written)

Please don't ever go with Accord- trying to warn everyone of the dangers! They took £130 off me to set up a mortgage which then never got processed. This took 9 months to do and the legal team they organised for me never got things organised. They still didn't refund me and refuse to do so! Go for another company!!… Read Full Review

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★★★★★

“Better than the majority of lenders ”

Written on: 23/12/2014 by welsh_84 (1 review written)

4 weeks from application to formal offer - with difficult circumstances! I had only been in my current job for 3 weeks and my wife was coming to the end of her maternity, we had good credit rating and a 20% deposit. they turn round requested documents quickly unlike some lenders who take up to 5 days after receipt of document I would expect any lender to thoroughly review mortgage applications and this is what they seem to be doing! if you have all your paper work and are prepared to respond… Read Full Review

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★★★★☆

“Very happy with Service”

Written on: 17/12/2014 by Walkerob65 (1 review written)

Found Accord mortgage via a broker, received AIP for more money than we require. Mortgage Application sent off on the 2nd December and Offer sent out on the 17th. No issues and luckily no problems like others experienced and reading them did little to settle my nerves whilst waiting. Maybe helped that we were looking for a 75% mortgage. All in all happy with the service… Read Full Review

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★☆☆☆☆

“Don't use them.”

Written on: 09/12/2014 by Callum441 (1 review written)

As with a lot of the reviews on here I don't normally write reviews but I feel I have to warn others about the service from Accord. We have been waiting close to a month for our mortgage and we are still hearing back from them they have lost documents, requests for more documents they surely should have requested at the beginning. Everything seems to be a delay to the process. We have made no progress in the last 4 weeks other than run closer and closer the risk of our seller pulling out and… Read Full Review

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★☆☆☆☆

“DO NOT USE ACCORD”

Written on: 04/11/2014 by Tarah374 (1 review written)

I do not usually write reviews but feel compelled to. A strait forward buy to let mortgage, with an existing staying tenant, which was valued by Accords own valuer in September this year exactly at the price we were paying of £140,000 has just been refused due to the valuer stating that there were essential works, despite us providing three independent reports which amounted to maximum of £1000, we didn't even get the chance to accept a retention rate or be given chance to sign to say we… Read Full Review

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★☆☆☆☆

“Rude & unprofessional - No client care - AVOID”

Written on: 30/10/2014 by RonnieFagan218 (1 review written)

Myself and one of my friends both have our mortgages with Accord and our experience doesn't differ - they are an absolute farce. Can prove affordability for a mortgage 3 times the size I want to borrow, have one 'late' payment which was paid by debit card one day after - error occurred due to a change in payment date. they will not lend any additional funds for home improvement because of this. Been their client since 2007 and have no history of being a late payer but they show absolutely no… Read Full Review

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★☆☆☆☆

“unjustified base rate”

Written on: 23/10/2014 by stirlingeffort (1 review written)

Why are they charging a base rate of 5.99% They have been unable to justify it to me. I lost a brother through suicide and they refused to give me new rate once I had paid off the arrears that I had incurred during a period looking after my mum in whose house the suicide occurred. Continual mistakes with Admin. HANG YOUR HEAD IN SHAME YORKSHIRE BUILDING SOCIETY… Read Full Review

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★☆☆☆☆

“AVOID ACCORD MORTGAGE !!! ”

Written on: 20/10/2014

As an existing customer and wanting to have a little extra to do some home improvements thought we would ask for £3000 to go onto the mortgage. Told we couldn't do this until after I accepted a new mortgage deal so when my 2yrs fixed rate was up I renewed and would have to ring them back and ask to speak to the loan team department. Well after going through 3 yes 3 different people and spending approximately 90 mins on the phone repeatedly being asked the same questions OMFG was finally… Read Full Review

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Stirlingeffort's Comment

Written on: 23/10/2014

They are a disgrace. Hang your head in shame Yorkshire building society 5.99 standard rate justify please Accord!!!!

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★☆☆☆☆

“Just hopeless”

Written on: 10/10/2014 by LondonWatson (1 review written)

I have been a buy to let broker for over 10 years now and there are a few lenders you would steer clear of for one reason or another . I tried to arrange a mortgage for someone 3 years ago and they nearly went to the ombudsman about Accord on this occasion and the reasons well too numerous to mention.At this point I vowed never to use them again . Back to the present and the products they offer are excellent so under pressure I thought they must be better now and give them another go, what a… Read Full Review

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★★☆☆☆

“Reading these reviews, clearly glad my application...”

Written on: 06/10/2014 by TyshawnGallagher70 (1 review written)

Reading these reviews, clearly glad my application with them was not successful. However, that was only after they had charged me for the survey, which I never received. Never heard of this company/bank/lender before, so glad I won't be dealing with them in the future… Read Full Review

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