Accord Mortgages Reviews - www.accordmortgages.com

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★★☆☆☆
1.6 / 5
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Accord Mortgages - www.accordmortgages.com
Accord Mortgages - www.accordmortgages.com

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Latest Reviews

★★★★☆

“Very happy with Service”

Written on: 17/12/2014 by Walkerob65 (1 review written)

Found Accord mortgage via a broker, received AIP for more money than we require. Mortgage Application sent off on the 2nd December and Offer sent out on the 17th. No issues and luckily no problems like others experienced and reading them did little to settle my nerves whilst waiting. Maybe helped that we were looking for a 75% mortgage. All in all happy with the service… Read Full Review

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★☆☆☆☆

“Don't use them.”

Written on: 09/12/2014 by Callum441 (1 review written)

As with a lot of the reviews on here I don't normally write reviews but I feel I have to warn others about the service from Accord. We have been waiting close to a month for our mortgage and we are still hearing back from them they have lost documents, requests for more documents they surely should have requested at the beginning. Everything seems to be a delay to the process. We have made no progress in the last 4 weeks other than run closer and closer the risk of our seller pulling out and… Read Full Review

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★☆☆☆☆

“DO NOT USE ACCORD”

Written on: 04/11/2014 by Tarah374 (1 review written)

I do not usually write reviews but feel compelled to. A strait forward buy to let mortgage, with an existing staying tenant, which was valued by Accords own valuer in September this year exactly at the price we were paying of £140,000 has just been refused due to the valuer stating that there were essential works, despite us providing three independent reports which amounted to maximum of £1000, we didn't even get the chance to accept a retention rate or be given chance to sign to say we… Read Full Review

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★☆☆☆☆

“Rude & unprofessional - No client care - AVOID”

Written on: 30/10/2014 by RonnieFagan218 (1 review written)

Myself and one of my friends both have our mortgages with Accord and our experience doesn't differ - they are an absolute farce. Can prove affordability for a mortgage 3 times the size I want to borrow, have one 'late' payment which was paid by debit card one day after - error occurred due to a change in payment date. they will not lend any additional funds for home improvement because of this. Been their client since 2007 and have no history of being a late payer but they show absolutely no… Read Full Review

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★☆☆☆☆

“unjustified base rate”

Written on: 23/10/2014 by stirlingeffort (1 review written)

Why are they charging a base rate of 5.99% They have been unable to justify it to me. I lost a brother through suicide and they refused to give me new rate once I had paid off the arrears that I had incurred during a period looking after my mum in whose house the suicide occurred. Continual mistakes with Admin. HANG YOUR HEAD IN SHAME YORKSHIRE BUILDING SOCIETY… Read Full Review

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★☆☆☆☆

“AVOID ACCORD MORTGAGE !!! ”

Written on: 20/10/2014

As an existing customer and wanting to have a little extra to do some home improvements thought we would ask for £3000 to go onto the mortgage. Told we couldn't do this until after I accepted a new mortgage deal so when my 2yrs fixed rate was up I renewed and would have to ring them back and ask to speak to the loan team department. Well after going through 3 yes 3 different people and spending approximately 90 mins on the phone repeatedly being asked the same questions OMFG was finally… Read Full Review

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Stirlingeffort's Comment

Written on: 23/10/2014

They are a disgrace. Hang your head in shame Yorkshire building society 5.99 standard rate justify please Accord!!!!

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★☆☆☆☆

“Just hopeless”

Written on: 10/10/2014 by LondonWatson (1 review written)

I have been a buy to let broker for over 10 years now and there are a few lenders you would steer clear of for one reason or another . I tried to arrange a mortgage for someone 3 years ago and they nearly went to the ombudsman about Accord on this occasion and the reasons well too numerous to mention.At this point I vowed never to use them again . Back to the present and the products they offer are excellent so under pressure I thought they must be better now and give them another go, what a… Read Full Review

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★★☆☆☆

“Reading these reviews, clearly glad my application...”

Written on: 06/10/2014 by TyshawnGallagher70 (1 review written)

Reading these reviews, clearly glad my application with them was not successful. However, that was only after they had charged me for the survey, which I never received. Never heard of this company/bank/lender before, so glad I won't be dealing with them in the future… Read Full Review

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★☆☆☆☆

“Slow and pedantic”

Written on: 29/09/2014 by KianGauthier (1 review written)

I am an experienced landlord and used to mortgage processes, re mortgaging etc but a continual procession of obscure requirements which I have never had to produce before. Such as proving we own the house we live in despite the application being a buy to let and obviously nothing to do with our own house. Very slow and difficult for both my broker and I to get answers. An application to another provider was made approved and completed in the time Accord were thinking about it… Read Full Review

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★☆☆☆☆

“Dreaful in every way”

Written on: 04/09/2014 by Katjabon (1 review written)

Where do I even begin? My husband and I started the ball rolling in trying to buy a house back in January. It is now August. We were told by our broker that we were a straightforward case- FTBs with an excellent credit rating, large deposit, wanting to borrow far below our 'stress-tested' maximum. However, right from the off, Accord made the whole thing far harder than it should have been. They wanted document after document after document - and their list of acceptable documents is crazy… Read Full Review

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★★★★☆

“Fussy, but we got there in the end”

Written on: 22/08/2014 by Koenigpu161 (1 review written)

I was a bit put off by all of the negative reviews. However my broker advised me that he deals with Accord all of the time. They are really picky on who they lend to (which is probably a good thing in light of the recession and the whole US sub-prime mortgage debacle...) Anyway we applied, provided all of our details and then the strange questions began. Our broker helped move it along. It took 4 days to get the Agreement in Principle. It then took three weeks to get the mortgage offer. We… Read Full Review

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★☆☆☆☆

“Regretfully, I am a existing customer ”

Written on: 20/08/2014 by williamlongchu (1 review written)

I'm now an existing Accord Mortgage customer and how I must say that I regret signing up and taking a mortgage out with this company. Myself and my partner recently finalized all the paperwork needed (after a full five month wait) and have received the keys to our new property at the beginning of July 2014. We are currently undergoing refurbishments where all of our savings is currently within our offset account. Now wishing to make withdrawals, they have mentioned that they have not received… Read Full Review

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★☆☆☆☆

“please don't go there”

Written on: 19/08/2014 by yqRomero1978 (1 review written)

We was missed sold accord mortgage in 2006 biggest mistake and a very expensive mistake. DO NOT TOUCH THEM… Read Full Review

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★☆☆☆☆

“Simply Terrible”

Written on: 11/08/2014 by Jeffery259 (1 review written)

Applied for Mortgage around 2 months ago. Was told by my broker I am a very straightforward case, excellent credit, earnings way above borrowing level Were very quick to take fees for arrangement and survey, but then nothing except aggravation and frustration Asked for petty document documentation that bore no resemblance to borrowing and were still asking for the supporting documents 8 weeks later that had already been supplied For the last 3 weeks been told my mortgage offer will be 24 hours… Read Full Review

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★☆☆☆☆

“unhappy with servcie”

Written on: 07/08/2014 by wahidakhtar (1 review written)

once again,I have made complaint in june 2014 again in july 2014 it was on the system received letter they are looking in to this matter,I send all untilty bills and ducuments on time with tracker royal mail first class delivery I have called accord mortgages many times to sort this out ,I have received letter back dated 05 08 2014 from compliants manager i am sorry that you were unhappy with our service, they still looking in too again it been fews weeks now, accord mortages licence no 305936… Read Full Review

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★★☆☆☆

“slow doesn't touch the sides!”

Written on: 05/08/2014 by KaMca (1 review written)

Have a five year fixed deal on my mortgage and doing work to the house so decided to use Accords additional borrowing. Applied in May for 18k (thank goodness it wasn't 80k) Never missed any payment of any sort and never been overdrawn in my life. Had a retention on original mortgage (Taken out over two years ago) of 2k for cavity walls-didnt even get that released as irrelevant as extending and that wall no longer exists! Should be obvious to accord who have copy of plans and have carried out… Read Full Review

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★☆☆☆☆

“i am not happy with service”

Written on: 29/07/2014 by mwakhtar (1 review written)

my name is mr.m.w.akhtar from Birmingham, I am custumer since 05/04/2006,i am not happy with they service, I called accord mortgage that the payment in may 2014 I need collect the rent from my customer it was bank holiday they seem that I let my property on to let I explain to them send proof untity bills bank statemts in may payment was £1608:00 interest only rate of 4.99 on £386,500,00 property value £482,000,00 ltv 80.Than in few days i reciveid letter in june 14 new payment is… Read Full Review

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★★★☆☆

“Slow and painful process but you'll get there in the end!”

Written on: 23/07/2014 by LorenaMcGrath215 (1 review written)

We have finally had our mortgage offer issued to us after approximately 12 weeks of a long and painful application process - relieved is not the word! Yes they ask petty questions and yes it sometimes seems like they are protracting the process unnecessarily however stick in there and you will get a mortgage offer through in the end providing you've supplied all necessary documentation well in advance. They were dragging their feet over a loan we had for £250 which was paid off and demanded to… Read Full Review

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★☆☆☆☆

“Avoid at all costs - awful beyond description”

Written on: 16/07/2014 by PatriciaAntunez (3 reviews written)

After getting an offer in principle very quickly, they took 3 months to process a very straightforward application (we were borrowing way below our maximum level and have spotless credit ratings). We nearly lost the property we had put an offer on due to the delay. Then we got gazumped before completing and withdraw our offer. We asked whether we could use the same mortgage offer for a different property, which we were told we could pending a new survey and provided the amount borrowed did not… Read Full Review

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★☆☆☆☆

“Avoid!!!!!!!”

Written on: 27/06/2014

We recently changed our mortgage to Accord then we decided we needed a bigger house and as we were in a fixed term, chose to get a "top up" mortgage with them. We spent 6 months finding the dream house and after having an AIP we got all the paperwork together for them. We both have secure jobs and no bad credit. Our mortgage payments etc always paid on time. After several weeks they told us yesterday that yes we can afford the mortgage repayments but no they aren't going to lend to us . We are… Read Full Review

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