Accord Mortgages Reviews - www.accordmortgages.com

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★★☆☆☆
1.6 / 5
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Accord Mortgages - www.accordmortgages.com
Accord Mortgages - www.accordmortgages.com

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Latest Reviews

★★★★☆

“Fussy, but we got there in the end”

Written on: 22/08/2014 by Koenigpu161 (1 review written)

I was a bit put off by all of the negative reviews. However my broker advised me that he deals with Accord all of the time. They are really picky on who they lend to (which is probably a good thing in light of the recession and the whole US sub-prime mortgage debacle...) Anyway we applied, provided all of our details and then the strange questions began. Our broker helped move it along. It took 4 days to get the Agreement in Principle. It then took three weeks to get the mortgage offer. We… Read Full Review

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★☆☆☆☆

“Regretfully, I am a existing customer ”

Written on: 20/08/2014 by williamlongchu (1 review written)

I'm now an existing Accord Mortgage customer and how I must say that I regret signing up and taking a mortgage out with this company. Myself and my partner recently finalized all the paperwork needed (after a full five month wait) and have received the keys to our new property at the beginning of July 2014. We are currently undergoing refurbishments where all of our savings is currently within our offset account. Now wishing to make withdrawals, they have mentioned that they have not received… Read Full Review

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★☆☆☆☆

“please don't go there”

Written on: 19/08/2014 by yqRomero1978 (1 review written)

We was missed sold accord mortgage in 2006 biggest mistake and a very expensive mistake. DO NOT TOUCH THEM… Read Full Review

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★☆☆☆☆

“Simply Terrible”

Written on: 11/08/2014 by Jeffery259 (1 review written)

Applied for Mortgage around 2 months ago. Was told by my broker I am a very straightforward case, excellent credit, earnings way above borrowing level Were very quick to take fees for arrangement and survey, but then nothing except aggravation and frustration Asked for petty document documentation that bore no resemblance to borrowing and were still asking for the supporting documents 8 weeks later that had already been supplied For the last 3 weeks been told my mortgage offer will be 24 hours… Read Full Review

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★☆☆☆☆

“unhappy with servcie”

Written on: 07/08/2014 by wahidakhtar (1 review written)

once again,I have made complaint in june 2014 again in july 2014 it was on the system received letter they are looking in to this matter,I send all untilty bills and ducuments on time with tracker royal mail first class delivery I have called accord mortgages many times to sort this out ,I have received letter back dated 05 08 2014 from compliants manager i am sorry that you were unhappy with our service, they still looking in too again it been fews weeks now, accord mortages licence no 305936… Read Full Review

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★★☆☆☆

“slow doesn't touch the sides!”

Written on: 05/08/2014 by KaMca (1 review written)

Have a five year fixed deal on my mortgage and doing work to the house so decided to use Accords additional borrowing. Applied in May for 18k (thank goodness it wasn't 80k) Never missed any payment of any sort and never been overdrawn in my life. Had a retention on original mortgage (Taken out over two years ago) of 2k for cavity walls-didnt even get that released as irrelevant as extending and that wall no longer exists! Should be obvious to accord who have copy of plans and have carried out… Read Full Review

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★☆☆☆☆

“i am not happy with service”

Written on: 29/07/2014 by mwakhtar (1 review written)

my name is mr.m.w.akhtar from Birmingham, I am custumer since 05/04/2006,i am not happy with they service, I called accord mortgage that the payment in may 2014 I need collect the rent from my customer it was bank holiday they seem that I let my property on to let I explain to them send proof untity bills bank statemts in may payment was £1608:00 interest only rate of 4.99 on £386,500,00 property value £482,000,00 ltv 80.Than in few days i reciveid letter in june 14 new payment is… Read Full Review

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★★★☆☆

“Slow and painful process but you'll get there in the end!”

Written on: 23/07/2014 by LorenaMcGrath215 (1 review written)

We have finally had our mortgage offer issued to us after approximately 12 weeks of a long and painful application process - relieved is not the word! Yes they ask petty questions and yes it sometimes seems like they are protracting the process unnecessarily however stick in there and you will get a mortgage offer through in the end providing you've supplied all necessary documentation well in advance. They were dragging their feet over a loan we had for £250 which was paid off and demanded to… Read Full Review

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★☆☆☆☆

“Avoid at all costs - awful beyond description”

Written on: 16/07/2014 by PatriciaAntunez (3 reviews written)

After getting an offer in principle very quickly, they took 3 months to process a very straightforward application (we were borrowing way below our maximum level and have spotless credit ratings). We nearly lost the property we had put an offer on due to the delay. Then we got gazumped before completing and withdraw our offer. We asked whether we could use the same mortgage offer for a different property, which we were told we could pending a new survey and provided the amount borrowed did not… Read Full Review

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★☆☆☆☆

“Avoid!!!!!!!”

Written on: 27/06/2014

We recently changed our mortgage to Accord then we decided we needed a bigger house and as we were in a fixed term, chose to get a "top up" mortgage with them. We spent 6 months finding the dream house and after having an AIP we got all the paperwork together for them. We both have secure jobs and no bad credit. Our mortgage payments etc always paid on time. After several weeks they told us yesterday that yes we can afford the mortgage repayments but no they aren't going to lend to us . We are… Read Full Review

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★☆☆☆☆

“No customer Loyalty whatsover”

Written on: 25/06/2014 by Moran277 (1 review written)

Had a mortgage for 2 years with Accord. Came to the end of the Fixed Term of the mortgage and applied for a new mortgage for a new house through a Broker but has been refused. Me and my partner both have an excellent credit score and I have a much higher salary than 2 years ago due to a job change so just doesn't make sense but we apparently 'Don't meet their criteria' and they don't need to tell us why! Avoid this company!… Read Full Review

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★☆☆☆☆

“Total waste of space. AVOID AVOID AVOID!!!!!!!!!!”

Written on: 25/06/2014

I would advise everyone to avoid Accord Mortgages at all costs, they are probably the worst organisation I have ever had dealings with. They give false and mis-leasing information, force you to pay out extra money and constantly lose your paperwork - we have been paying their standard variable rate of 5.99%(!!!) for weeks now due to their incapabilities to simply process the signed documents we've sent them, they claim not to receive them even though we sent it tracked through Royal Mail and… Read Full Review

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★☆☆☆☆

“Look else where avoid at all cost ”

Written on: 20/06/2014 by TobyEngland296 (1 review written)

Avoid at all cost. Make sure you have all the paper work looked out and the they will come back looking for more and more. Can't organise them selfs at the beginning to give you a list of the paper work they need. Make it up as they along. Prepare for phone call after phone call to ask you minor questions! They work as slow as a week in the jail. Chocolate fir comes to mind about accord. Look else where!… Read Full Review

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★☆☆☆☆

“Unhelpful and refuse a lower rate mortgage”

Written on: 10/06/2014 by 258Lynch (1 review written)

When I was made redundant, I had at the time overpaid on my mortgage and was finding it hard to keep up the payments, even though I was not in arrears. My fixed term came to an end and Accord refused a lower rate deal on offer to others because I was unemployed! So they expected me to continue paying at a higher rate whilst unemployed but not offer a lower rate which would have been more affordable. When I took out the mortgage as a fixed rate I was told I would be offered a new rate deal after… Read Full Review

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★☆☆☆☆

“Treat loyal customers appallingly”

Written on: 05/06/2014 by mjlt (1 review written)

Wanted to renew mortgage after initial period and was only offered 5.5% when the base was 0.5%. Wanted to transfer the mortgage to a new house and despite being tied in with a massive £9k early repayment fee they have left me with no choice but to change lender as they have changed the conditions under which they will lend to us and will not port the mortgage in its current form despite this being possible at the time we agreed the mortgage. Managed to get a quote via a mortgage adviser who… Read Full Review

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★★★★★

“No issues, straight forward”

Written on: 18/04/2014 by Marlenec446 (1 review written)

Took out a mortgage last year with them, it did take 12-13weeks to get final approval but not really there fault. I had only been employed for 2/3 weeks at the start of the process and wife was going on maternity during the process. So from our side we had to produce a fair few documents, the payslip with bank statement showing that paying going in was what slowed us down. They did ask for one set then ask for a few more documents, showing additional pay, but straight forward. having been with… Read Full Review

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★☆☆☆☆

“WORST COMPANY I HAVE EVER DEALT WITH”

Written on: 22/03/2014 by SashaMcGuire106 (1 review written)

Without exaggeration, this company is the worst I have had the misfortune to deal with. I would genuinely advise anyone to never, ever, ever use this lender. They delay and delay and keep asking for more and more info. I supplied everything they asked for and more, but they kept making more and more ridiculous requests. After 4 months, I had to withdraw my application or risk losing the property I was after. This company should be banned from doing business. Avoid at all costs… Read Full Review

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★☆☆☆☆

“AIP then 4 weeks later refusal no reason! Timewasters.”

Written on: 28/02/2014

My husband and I were agreed in principle, passed credit check and supplied all documentation immediately for full application. After 4 weeks of waiting and chasing with no updates, they refused application! No reason given, the only problem was that our previous address was written differently on equifax (called Apartment instead of Flat) but the mortgage broker said she had informed them this was the problem. They gave no further information. Why could they not have said no immediately, we… Read Full Review

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★☆☆☆☆

“This Company should not be allowed to be in business. ”

Written on: 08/02/2014 by asi001 (1 review written)

I applied for a buy - to - let mortgage with these clowns it was the worst experience of my life. They make you jump through hoops and the hoops get smaller and smaller. Four months later they rejected my application I will probably loose the property they kept asking for more information, I gave them everything they asked for. This company should cease trading asap, they are not capable of… Read Full Review

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★☆☆☆☆

“Accord ... Robbers ”

Written on: 07/02/2014

Base rate was 0.5% charging loyal customers 5.99%. Instead of approximately 190 pm I was getting charged 500, thank you for the help through the hard times accord, I am now selling my property to cut all ties with this joke of a company. Never again and recommend you cut your hand off before considering the call that will lead to dispear… Read Full Review

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