Accord Mortgages Reviews - www.accordmortgages.com

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★★☆☆☆
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Accord Mortgages - www.accordmortgages.com

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Latest Reviews

★☆☆☆☆

“Dont waste your time”

Written on: 06/02/2016

Accord made us jump through hoops. Issued us with an offer subject to a damp,timber and asbestos survey (which we had already provided to them) and then rejected the offer based on the surveys. After negotiation they verbally offered a mortgage with a retention and then when push came to shove, wouldn't write up the offer for it. Wasted 3 months of our time trying to please them. Just received a formal offer with Nationwide (less than a week after application) Don't waste your time… Read Full Review

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★☆☆☆☆

“Awful, stressful, misleading company. DO NOT USE”

Written on: 04/02/2016 by RebeccaM12345 (1 review written)

First time buyers with a large deposit and ticked all the boxes. Mortgage application was going along nicely until one day Accord decided to retract their entire offer. Did not lower their offer by competely retracted it. A huge waste of time and effort on our behalf. We were given false hope for the entire application process. We gave them all the paper work and evidence they had asked for and were constantly told it was all fine. Competely ruined the start of our year and I really hope… Read Full Review

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★☆☆☆☆

“Waste of time and effort”

Written on: 04/02/2016 by cm8he86 (1 review written)

Face value seem to offer a good deal, but it turns out that this isn't the case. You'll speak to one person, and get a very thorough idea of a product you are interested in. Then a few days later after you've wasted your time proceeding, they then tell you they have changed their mind further to 'internal conversations'. Very poor customer service, and none of their staff seem to know what they should be saying. Better to pay more and go to a proper mortgage company who actually know what… Read Full Review

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★★★★★

“Excellent before and after remortgage”

Written on: 02/02/2016 by johnblakeuk (2 reviews written)

I went to a broker who recommended a remortgage through Accord as rates were the lowest. Everything went through smoothly and all correspondence with their solicitor was straight forward. I rang customer services after the remortgage to make a lump sum reduction and they couldn't have been more helpful. Those who had a bad experience may want to look at their broker or solicitor who may have blamed Accord for the poor service. Switching from the Halifax has enabled me to reduce my term by 2… Read Full Review

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★☆☆☆☆

“never ever ever”

Written on: 17/12/2015 by MrAngry4 (1 review written)

This company is shocking. They pulled our offer just before exchange. Never use, ever. I mean it - never… Read Full Review

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★☆☆☆☆

“wakners”

Written on: 28/11/2015 by JordenWebb (1 review written)

wakners if you know what I mean just absolute t0553r5… Read Full Review

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Mrangry4's Comment

Written on: 17/12/2015

Totally agree. This company have led us down the garden path and pulled their offer just before exchange. NEVER consider using this company. EVER

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★★★★☆

“Overall happy”

Written on: 12/11/2015 by danb123 (1 review written)

We have been with Accord for the past nine years. We have since updated our mortgage with them on two occasions to get better rates. Both times, the new, very competitive mortgage rate was put into place for the next months payment. No hassle. We have found the staff to be friendly and more than helpful on the phone. There is a lot of negative reviews which, if i had have read before hand i would not have approached accord. Thankfully i had not. Personal circumstance may be a big factor as with… Read Full Review

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★☆☆☆☆

“Abysmal”

Written on: 13/10/2015 by Heaven164 (1 review written)

Over 3 months of going through a re-mortgage application, which we have submitted requested documents several times. At the mortgage offer stage, we were told that a condition is, to redeem our buy to let mortgage. This should have been highlighted in week 1 of the application. Utter incompetence is being polite. Avoid this lender. There is nothing positive I can comment on, and I sincerely hope they see these reviews… Read Full Review

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★☆☆☆☆

“avoid! ”

Written on: 30/09/2015 by CordellCooke (1 review written)

Absolutely horrendous. Abysmal service, take months to do even the simplest tasks and paperwork. Our solicitors have commented how they cannot believe how ridiculously slow those that work for Accord are… Read Full Review

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★☆☆☆☆

“Don't use them ”

Written on: 26/09/2015 by AshlynnWest25 (1 review written)

We may lose our house over this .we were passed to them by a financial advisor .we have been asked for paperwork after paperwork..but now with no sence at all we have been told we can not borrow the original amount we were told on the KFI .. Not making any sence of where and how the figures have changed.even though it is more than affordable . Not only this after paying the fees as well were we told this ,at this stage will be pulling away from the lender… Read Full Review

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★☆☆☆☆

“Just dreadful”

Written on: 16/08/2015 by Roryb394 (1 review written)

After 3 months and lots of costs our purchasers have pulled out down to Accord mucking about and not acting on information and not responding at all at times. 3 months of not being able to market and sell the house totally wasted down to their sheer incompetence. Avoid Accord… Read Full Review

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★☆☆☆☆

“Dreadful - grossly incompetent service”

Written on: 14/08/2015

The appauling service by this company has not only cost us time and money it has entirely blown a hole in ours plans, sending us back to square 1. Applying for a mortgage with them back in June we have got to August 14th and have had to give up. They repeatedly asked for the same information, kept forgetting to 'update the system'; continued to find new and often random extra requests for information; didn't share crucial information about the valuation of the property when they got it - they… Read Full Review

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Wastedourtime's Comment

Written on: 22/08/2015

Absolute joke of a company how they are allowed to operate this way is apalling. Complete joke full of incompetent clowns!!!

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★☆☆☆☆

“To say poor is an understatement ”

Written on: 09/08/2015 by Browne7 (1 review written)

bad bad avoid this company The customer service is shocking poor staff do not have a clue what they are doing… Read Full Review

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★☆☆☆☆

“Amongst one of the worst experiences I have ever had.”

Written on: 07/08/2015 by YUMAN883 (1 review written)

These people sent us on wild goose chase after wild goose chase only to make an offer UNDER THE MORTGAGE VALUE based on information we originally supplied. Three months wasted, our buyer is looking to pull out! Absolute nightmare! BEWARE ACCORD ARE REALLY, REALLY BAD! WE HAVE USED YORKSHIRE BUILDING SOCIETY (THATS WHO THEY ARE) FOR THE LAST 10 YEARS, WE ARE CURRENTLY LOOKING TO MOVE OUR CURRENT MORTGAGE AND NEVER USE YBS AGAIN!… Read Full Review

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★☆☆☆☆

“Awful Service”

Written on: 01/08/2015 by Jarvisgz339 (1 review written)

We were "porting" our mortgage and not borrowing additional funds. It still took 4 months,endless ridiculous questions asking the same thing and 2 incorrect mortgage offers before we could proceed. We will not be remortgaging with Accord when the fixed rate is up next year… Read Full Review

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★☆☆☆☆

“Nightmare mortgage lender”

Written on: 29/07/2015 by MisaelSherwood340 (1 review written)

Now myself and my wife are in high paying jobs working for world leading companies. We started on the 28 Apr 15 and it has now been 3 months, we were told time and time again we would receive our offer letter, but never materialised. Last question they had was about my gym membership, I responded in time but they were too slow to respond. Now they are saying we need to submit a new application which surprise surprise will incur more delay. We are in the midst of loosing the house plus all of… Read Full Review

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★☆☆☆☆

“morgage”

Written on: 22/07/2015 by doped (1 review written)

They say that all the products they offer. are portable they are not you got to go a review of prdout you got Rubbish company … Read Full Review

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★☆☆☆☆

“UTTER RUBBISH, AND THE CUSTOMER SERVICE IS SHOCKING”

Written on: 16/07/2015 by Blackwelloy467 (1 review written)

DO NOT EVEN BOTHER WITH THESE IDIOTS, THEY ARE RUDE AND UNHELPFUL AND DONT CARE ABOUT ANY OF THEIR CUSTOMERS. MAKES ME LAUGH HOW MANY BAD REVIEWS THERE ARE AND THEY STILL DO NOTHING ABOUT IT!!!!!!… Read Full Review

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★☆☆☆☆

“I wish I could give a zero star rating”

Written on: 10/07/2015 by RodatAlston (12 reviews written)

Quite simply, atrocious. Do not even consider using this company, despite their attractive rates. It's taken two weeks for them to even reach the point where they'll instruct valuers, which is not going to take place for another two weeks. God knows how long it'll take them to get an offer out after that! Just awful, awful, awful customer service throughout!… Read Full Review

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★☆☆☆☆

“Avoid (I can't give zero stars so have to give one)”

Written on: 10/07/2015 by Tyrone245 (1 review written)

If you are looking for a mortgage, even as a last resort, stay away from Accord. Once they have you in their grasp they will hound you incessantly if there are any problems. I've had problems repaying their excessive interest rate and tried to negotiate some sort of solution. Their response was to stop buying certain things and stick to own brands at supermarkets! They will do everything to get their pound of flesh. Even when they know that there are difficulties in repayments they will take… Read Full Review

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