Accord Mortgages Reviews - www.accordmortgages.com

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★★☆☆☆
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Latest Reviews

★☆☆☆☆

“Just dreadful”

Written on: 16/08/2015 by Roryb394 (1 review written)

After 3 months and lots of costs our purchasers have pulled out down to Accord mucking about and not acting on information and not responding at all at times. 3 months of not being able to market and sell the house totally wasted down to their sheer incompetence. Avoid Accord… Read Full Review

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★☆☆☆☆

“Dreadful - grossly incompetent service”

Written on: 14/08/2015

The appauling service by this company has not only cost us time and money it has entirely blown a hole in ours plans, sending us back to square 1. Applying for a mortgage with them back in June we have got to August 14th and have had to give up. They repeatedly asked for the same information, kept forgetting to 'update the system'; continued to find new and often random extra requests for information; didn't share crucial information about the valuation of the property when they got it - they… Read Full Review

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Wastedourtime's Comment

Written on: 22/08/2015

Absolute joke of a company how they are allowed to operate this way is apalling. Complete joke full of incompetent clowns!!!

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★☆☆☆☆

“To say poor is an understatement ”

Written on: 09/08/2015 by Browne7 (1 review written)

bad bad avoid this company The customer service is shocking poor staff do not have a clue what they are doing… Read Full Review

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★☆☆☆☆

“Amongst one of the worst experiences I have ever had.”

Written on: 07/08/2015 by YUMAN883 (1 review written)

These people sent us on wild goose chase after wild goose chase only to make an offer UNDER THE MORTGAGE VALUE based on information we originally supplied. Three months wasted, our buyer is looking to pull out! Absolute nightmare! BEWARE ACCORD ARE REALLY, REALLY BAD! WE HAVE USED YORKSHIRE BUILDING SOCIETY (THATS WHO THEY ARE) FOR THE LAST 10 YEARS, WE ARE CURRENTLY LOOKING TO MOVE OUR CURRENT MORTGAGE AND NEVER USE YBS AGAIN!… Read Full Review

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★☆☆☆☆

“Awful Service”

Written on: 01/08/2015 by Jarvisgz339 (1 review written)

We were "porting" our mortgage and not borrowing additional funds. It still took 4 months,endless ridiculous questions asking the same thing and 2 incorrect mortgage offers before we could proceed. We will not be remortgaging with Accord when the fixed rate is up next year… Read Full Review

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★☆☆☆☆

“Nightmare mortgage lender”

Written on: 29/07/2015 by MisaelSherwood340 (1 review written)

Now myself and my wife are in high paying jobs working for world leading companies. We started on the 28 Apr 15 and it has now been 3 months, we were told time and time again we would receive our offer letter, but never materialised. Last question they had was about my gym membership, I responded in time but they were too slow to respond. Now they are saying we need to submit a new application which surprise surprise will incur more delay. We are in the midst of loosing the house plus all of… Read Full Review

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★☆☆☆☆

“morgage”

Written on: 22/07/2015 by doped (1 review written)

They say that all the products they offer. are portable they are not you got to go a review of prdout you got Rubbish company … Read Full Review

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★☆☆☆☆

“UTTER RUBBISH, AND THE CUSTOMER SERVICE IS SHOCKING”

Written on: 16/07/2015 by Blackwelloy467 (1 review written)

DO NOT EVEN BOTHER WITH THESE IDIOTS, THEY ARE RUDE AND UNHELPFUL AND DONT CARE ABOUT ANY OF THEIR CUSTOMERS. MAKES ME LAUGH HOW MANY BAD REVIEWS THERE ARE AND THEY STILL DO NOTHING ABOUT IT!!!!!!… Read Full Review

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★☆☆☆☆

“I wish I could give a zero star rating”

Written on: 10/07/2015 by RodatAlston (11 reviews written)

Quite simply, atrocious. Do not even consider using this company, despite their attractive rates. It's taken two weeks for them to even reach the point where they'll instruct valuers, which is not going to take place for another two weeks. God knows how long it'll take them to get an offer out after that! Just awful, awful, awful customer service throughout!… Read Full Review

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★☆☆☆☆

“Avoid (I can't give zero stars so have to give one)”

Written on: 10/07/2015 by Tyrone245 (1 review written)

If you are looking for a mortgage, even as a last resort, stay away from Accord. Once they have you in their grasp they will hound you incessantly if there are any problems. I've had problems repaying their excessive interest rate and tried to negotiate some sort of solution. Their response was to stop buying certain things and stick to own brands at supermarkets! They will do everything to get their pound of flesh. Even when they know that there are difficulties in repayments they will take… Read Full Review

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★☆☆☆☆

“Horrendously Awful”

Written on: 06/07/2015 by Ramirezpi303 (1 review written)

A month after supplying info we were told every week, on a friday that we would get the offer. After 8 weeks we are still waiting. The latest was my accountant was asked for her address, which she had already provided....twice. Another delay Just avoid them, don't let your broker use them. Presume they pay good commission… Read Full Review

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★★☆☆☆

“Got there in the end but jumped through hoops”

Written on: 24/06/2015 by PeppaPotts (1 review written)

Well we finally got our mortgage offer this week, after approx. 3 months of supplying endless 'additional info', and being assured that this was the last hurdle every time, they then go quiet for another week and you are expecting the mortgage offer any minute before they then request yet more (random) additional info, some of which they had already had! Described by our broker as 'pedantic' that is an understatement, we are high earners with no debt and a 20% deposit and we really had to jump… Read Full Review

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★☆☆☆☆

“Worst mortgage lender”

Written on: 14/06/2015 by Freddyx469 (1 review written)

I would steer clear from this mortgage lender. After over 2 months, 8 payslips, 6 bank statements, P60 for myself and 3 payslips, 3 bank statements, financial reference, employee email, Line manager letter on headed paper, email from HR and a copy of my partners contract we withdrew our application on the risk of losing the sale. Bear in mind, we have NO DEBT, both work for global organisations, have excellent salaries and weren't even borrowing at the top end of our affordability. There was… Read Full Review

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★★★★★

“Brilliant, very quick no fuss”

Written on: 05/06/2015 by Newhomeowner13 (1 review written)

Mortgage approved in less than 3 weeks on a 95 percent ltv borrowing about 4 times joint salary. I was initially worried due to all the negative reviews but they were so quick and no issues whatsoever. Very happy. Money debited 16th May for product fee and survey and offer on 05th June… Read Full Review

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★☆☆☆☆

“Day Light Robbers. ”

Written on: 03/06/2015 by Silva322 (1 review written)

This company will squeeze you for all you have got. A bunch of leeches. I will stay away from them if I were you… Read Full Review

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★★★★★

“5 Stars and more....”

Written on: 12/05/2015 by Redlions (1 review written)

Okay, so when we initially applied I was very nervous having read some of these reviews. My financial advisor assured me that Accord are reputable and that he's never had a problem, I was also told that he had a contact with one of the managers should anything go wrong. The rate and fees were also too good to miss out on. We applied at the beginning of April, we sent in all of our documents (payslips, bank statements, ID and a utility bill), and then we received an offer less than a week… Read Full Review

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Ikz4's Response to Redlions's Review

Written on: 14/05/2015

not sure how having a good credit file and a decent broker helps when it comes to Accord. Most issues seem to be caused by Accord losing documents

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Redlions's reply to Ikz4's Comment

Written on: 14/05/2015

Well for us they were fine, this is my third purchase and I must admit best of a bad bunch. Plus, people are human and not robots.

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★☆☆☆☆

“Accord are useless”

Written on: 09/05/2015 by Caelw1981 (1 review written)

Applied for a mortgage in Feb, 3 months later we are still being requested for additional information having provided so much additional information already. My broker who uses Accord recently said ' Accord have clarified these are the last documents they require, but I really cannot guarantee that as I have lost my faith in them, I have told them these are the last documents that the clients are likely to provide, as it is getting ridiculous that they are requesting these documents so… Read Full Review

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★☆☆☆☆

“Atrocious Antics - Steer clear of this lot!”

Written on: 23/04/2015 by jimjams3 (1 review written)

Our broker advised us to try Accord, due to our situation being a rare one. My husband already has an existing residential mortgage jointly with his family members/brothers. We required a second residential mortgage and one which we could jointly own. Long story short, our broker said Accord was the best bet for this situation and they were far from it! They took months to perform and request the basics, we were being driven crazy on a daily basis being requested for every peice of information… Read Full Review

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★☆☆☆☆

“Only get 1 star because zero stars isn't an option”

Written on: 22/04/2015 by 38Ferguson (1 review written)

Offer in principle agreed in mid-February. All supporting documents submitted to broker by 24th February. Advised that decision granted on 27th February. Chased offer paperwork through March and into April ahead of a planned completion date of 24th April. Continually fobbed off by broker with promises of offer letter tomorrow, always tomorrow. Rang Accord direct on 13th April to find out where offer letter was. Was told that no copy documents had been received in February, despite my broker… Read Full Review

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★☆☆☆☆

“Dreadful lender”

Written on: 18/04/2015

We were recommended accord by a mortgage advisor. They provided an agreement in principle quickly and offered to lend us up to £400000 (we only wanted to borrow £314000) and took £460 from us to process the application - then followed over 5 weeks of application process where the asked us to jump through numerous hoops and provide various documentation after which they said they can only lend £250000 - vastly different to the original amount offered. We have no debts and would have had no… Read Full Review

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