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Written on: 28/03/2013 by RSim (1 review written)
I will never do any business with the Halifax again after my poor experience dealing with my ISA. Their variable rate dropped 0.5% one month into its term whilst competitors remained constant. It seems they offered a high rate to tempt customers in with no intention of keeping that rate. Poor advice given, poor service full stop. Telephone waiting times in excess of 20 minutes. I had to do lots of legwork chasing them up repeatedly. Their system needs streamlining. Transferred funds to... (read more)
Written on: 31/10/2010 by RichardB123 (4 reviews written)
Really good ISAs, especially with the ISA promise, so you get interest from the day you hand in your transfer form.
It was a smooth and simple application, everything came in the post within a few days, and I am now earning a high rate on my savings.
Can access online, and could make withdrawals (if I needed to...). (read more)
Written on: 29/07/2010
8 weeks since I went into my local branch and still awaiting notification of transfer from my previous provider. Very poor service and rubbish communication. (read more)
Written on: 09/01/2010
to be honest halfax recommended i move it to another of there cash isa which i did. (read more)
Written on: 16/08/2008 by Ramzee (1 review written)
When Halifax discontinued their Liquid Gold rate my branch advised me to transfer to this Cash ISA and I enjoyed the tax free advantage and higher rate.
When (after 4 years) I cleared my credit cards and personal loans the annual ISA limit ( £3600) became a problem when I started trying to use the account to save and pay for christmas and holidays.
I have now switched to a High Interest Current Account (into which my wages are paid) and the online ISA Saver Direct (for it's better rate).
It... (read more)
Written on: 26/07/2008 by SAK04 (1 review written)
I wasn't told in the branch that if I opened the ISA acct online that the interest rate would differ. I only noticed this when I saw ads for the ISA I'd opened with a much better rate. Once queried at my local branch, they immediately switched me to an on-line ISA account with a more attractive rate. Online banking system is a breeze to use. (read more)
Written on: 27/04/2008 by B Davies
I have just received the interest on my Halifax Cash Isa for 2007-8, which paid a 4.025% interest. I have been with Halifax since 2002 and have never received prior information on the final interest for any year. Having queried the rate for 2008-9, I am told that it will be 3.51%.
I cannot get my money out quick enough !! (read more)
Written on: 03/03/2008 by ltulloch
Halifax provided one of the highest rates of interest (5.25 % AER with the ISA Saver Direct Account) when I opened my ISA in 2005. Despite recent Bank of England base rate rises by ISA still has an interest rate of 5.25 % AER, a little lower than some banks, but still higher than many others.
The Saver Direct account is only accessible via internet (and possibly phone?) banking which is why this account has a higher rate of interest than the Saver account (which is accessible in any... (read more)
Written on: 03/02/2008
Although well run the rates offered are poor at the moment with a balance in excess of £9000 I am getting only 3.9 % it has never been above 4.2 and they could not wait to bring it down at the last rate cut. all in all a poor account and one that I am getting out of (read more)
Written on: 11/12/2006 by dombrookes
When I asked for Halifax Mini Cash ISA statements in order to apply for a mortgage, they said it would take 7 - 10 working days, but they never arrived. I called to find out why. Their system couldn't tell if one had been sent out, so all they could do was re-order (another 7 - 10 working day wait). These also never arrived. I complained about this and about the standard long wait to receive a statement - I compared it to Lloyds' 3 - 5 day wait. They angrily said I couldn't compare "I'm... (read more)
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