Egg Internet Banking www.egg.com Reviews

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Egg Internet Banking www.egg.com
1.7 stars
Average rating for this product is: 1.7 out of 5

From 7 ratings and 30 reviews

Thumb down 23% of users recommend this product

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LenderAccountDescriptionInterestAEROverdraft  
Overdraft RateOverdraft Limit
Alliance & LeicesterPremier Direct AccountEarn a great rate of 6% AER (fixed for one year) on balances up to £2,500.Monthly6.00%0.00%£2,000.00
Alliance & LeicesterPremier CurrentEnjoy benefits such as, free annual European travel insurance plus receive a share of £50 when you recommend a friend.Monthly0.50%0.00%£2,000.00
NatwestNatwest Advantage Gold AccountEnjoy benefits worth up to £704 for just £12.95 a month. Including Mobile phone cover, Travel Insurance and even tailored rates on other Natwest products.Monthly0.25%18.49%n/a

Average Ratings for Egg Internet Banking www.egg.com

  • Ease of Use2.3 stars
  • Value for Money1.6 stars
  • Reviewer Ratings1.6 stars
  • Overall Rating1.7 stars

30 Reviews For Egg Internet Banking www.egg.com

  • carlyles 25th Sep 2009

    Reviewer rating: 1 stars


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    Egg Internet Banking must be the worst web site of any of the financial institutions I have ever used.

  • Guest 11th Sep 2009

    Reviewer rating: 1 stars


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    I have been an Egg customer for nine years. The bank was bought out by Citi Bank who changed all the agreements without consultation, imposed new guidelines that don't make sense, and took decision making power away from front line staff. Result: Credit limits dropped without notification, cards suspended, savings rate dropped to zero. Not just a bad service from a bank, but actually the worst service I've ever recieved from any company. Almost any other bank is a better option.

  • Guest 10th Sep 2009

    Reviewer rating: 1 stars


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    The Egg on line web site is always down you can never access your account.
    Useless company...

  • Guest 4th Sep 2009

    Reviewer rating: 5 stars


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    Egg Internet Banking is a great and helpful service, easy to use and follow-up to my account application was splendid.

  • Guest 1st Sep 2009

    Reviewer rating: 2 stars


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    i have just opened an egg fixed rate savings account i find the service that they offer to be excellent, except for one thing when i set up the account they gave me a sort code for paying money in via the faster payments service, but when you want to withdraw your money you cannot do so via the faster payments system, so you can only get your money back either by bacs which can take up to 4 days or pay £25.00 to have it sent by chaps.
    i think that in this 21st century certain banks want to ...

  • Guest 31st Aug 2009

    Reviewer rating: 1 stars


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    Egg Loan Protection Insurance is a nightmare.No communcation.Misleading responses by telephone.No single person will acept responsibility.No dedicated case worker.All their promises on their sales literature have been broken.The pits .Don't waste your hard earned money.

  • PyttsPete 10th Jun 2009

    Reviewer rating: 1.5 stars


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    Mortgage with Egg for 5 years, and until recently an excellent service allowing me to change from capital and interest to interest only payments, and back again. I do also have savings with them set against my mortgage. Now however a completly different story. You need to write and request a change and receive a standard form letter requesting your entire credit history, permission to discuss your finances with any other borrowers, fresh credit checks, income and outgoings etc. Only missing is ...

  • Guest 10th Dec 2008

    Reviewer rating: 2 stars


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    I have not been able to view any of my savings bond details for almost a month. I have repeatedly phoned them and they have no idea when the fault will be fixed. I have just checked again tonight only to find that even my internet savings account has a zero balance because of an "internal transfer" which they cannot explain. They've promised to call me with an answer but its very worrying as I now seem to have no balances on any Egg account!

  • Guest 30th Sep 2008

    Reviewer rating: 3 stars


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    Making withdraws is excellent. Checking status of all accounts with Egg- very good. Have only suffered a non-availability on the internet twice in 4 years.
    Account with good communications as far as I`m concerned.
    This maybe due to only using the internet in the day.

  • smileykeefy 22nd Sep 2008

    Reviewer rating: 2.5 stars


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    Access to the Egg internet banking website has become progressively worse. I now cannot access the site for the third time in about three months. The website features are geared towards Internet Explorer but it seems not for other browsers.

  • Guest 12th May 2008

    Reviewer rating: 0 stars


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    Egg have blamed my problem on my other bank - not them they say. Then on my pc storing cookie history - which is dealt with as it has been for years by my anti virus software.

    We then have to phone an automated phone line to get to someone to complete the transaction.

    What is going on?

  • e2parker 3rd May 2008

    Reviewer rating: 1 stars


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    Been a customer of Egg for years. Recently it's taken a real downturn. I opened a savings account and for the last 3 months have been chasing them to put interest payments in the correct account! Still not done and have decided to to withdraw my savings and close my credit card.

  • Guest 28th Apr 2008

    Reviewer rating: 1 stars


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    Egg Internet Banking www.egg.com used to be good but couldn't recommend them now. I was contacted with an offer for 0% balance transfer but when I came to take it up, they refused since I wasn't a new customer and surprise surprise, they couldn't trace the call they had made to me or the person who made it.

  • johneee 20th Apr 2008

    Reviewer rating: 0 stars


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    They have been suffering from the current banking problems and their service /access has got worse? No money manager service for around three weeks. Came on line working ok for 24 hrs two days not been able to access egg.

  • Guest 14th Apr 2008

    Reviewer rating: 4 stars


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    I have used them for many years and have never had any problems with the Egg banking system.

  • Guest 14th Apr 2008

    Reviewer rating: 0 stars


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    Cannot always view each page - certificate errors are common
    Cannot always view all accounts - supposed to be one of the key benefits of being with egg. Generally a poor service - they blamed their technical issues on my pc set up which I know is not right

  • fifim Rank: Corporal 19th Mar 2008

    Reviewer rating: 1 stars


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    Being a loyal customer for approx 7 years & never missing a payment, I expected to have a request for a £500 increase in limit approved. However, it was declined with no comment.

    I sent Egg a secure message expressing my disgust, but did not want nor get a response.

    Am in the processing of moving to Mint, who have offered me a better credit limit & deal and seem very good, so far.

  • Guest 6th Feb 2008

    Reviewer rating: 0 stars


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    Just what is going on at this bank?
    This is an online bank that always seems to be offline when I try to log on. I have not been able to access my account online for 2 days.
    My card has been declined and Egg tells me this is because the transaction would have taken me over my credit limit - but then agree that this does not make sense when the transaction was for 140 ' . I have still got over £3500 of unused credit.

  • Guest 2nd Dec 2007

    Reviewer rating: 3.5 stars


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    I have been with Egg.com for a good number of years now and although their interest rates are not always the best, they are close. I frequently transfer money to my othe non Egg accounts and have income paid directly into my Egg account. To date I find them to be good.

  • RickH 2nd Oct 2007

    Reviewer rating: 0 stars


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    Can't access my account, because it's closed, and Egg won't tell me how much interest they have added, so I can't pay that off, and their communications are truly hopeless. They first told me I owed them £6000, then that became £600 - so I paid that, and then they said the account is closed but there's more interest, send us £2,70, oh and the cheque will cost you £2.00. I am now waiting to here exactly how much they want me to send to close this bloody Egg card account an ...