natwest online banking www.natwest.com reviews | Watch This Item.

Average Ratings
Ease of Use	5.4/10
Value for Money	5.3/10
Reviewer Rating	5.1/10
Overall Rating	5.3/10

47% Recommended18 out of 38 Reviews

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38 Review Centre NatWest Online Banking www.natwest.com Reviews

Full review by
Guest.
on 23rd Jun 2009

User Rating : 10
Respect : 0

Good Points: the good thing about natwest is that if you have a laptop you can go on line with them

Bad Points: they have never got a number to get in touch with them

General comments: i like banking with natwest because it is good to get on with and the pople are good to talk to
Guest's review and ratings | 52 words
Review by
Guest.
on 16th Jun 2009

User Rating : 4
Respect : 0
NatWest Online Banking is very average
Guest's full review | 82 words
Review by
Guest.
on 12th Jun 2009

User Rating : 3
Respect : 0
I have been a NatWest customer for years and while I have been irked here and there have always been more or less satisfied with their service ... until now.It seems to be possible to accidentally transfer large amounts of money to your disused credit card instead of another account with a different bank at the touch o f a button ... without NatWest alerting you about this. Now, I've been talking for half an hour before I (!) noticed the money had gone into the credit card (now +500 £ in c ...
Guest's full review | 240 words
Review by
Guest.
on 11th Jun 2009

User Rating : 0
Respect : 0
Tried to log in to NatWest Online Banking for the 1st time! laptop froze. took 30 mins to shut down. tried again and would not accept supplied log and activation codes...(i use vista)
Guest's full review | 43 words
Review by
Guest.
on 4th Jun 2009

User Rating : 5
Respect : 0
i rely think the natwest online banking siver is good
Guest's full review | 17 words
Review by
sheila wrigley
on 14th May 2009

User Rating : 4
Respect : 0
I've always found the website easy to operate until now - what has changed - how do you get into the NatWest website to pay your bill? This should be made more easy - ah well, I'll have another try!!
sheila wrigley's full review | 84 words
Review by
Guest.
on 26th Apr 2009

User Rating : 0
Respect : 0
Ive been a online customer of natwest for years and reciently bought a new laptop which has windows vista on and can no longer get internet banking! after speaking to customer support they might change things in a few months... very helpful
Guest's full review | 42 words
Review by
Guest.
on 24th Apr 2009

User Rating : 7
Respect : 0
Natwest ONline Banking makes banking so much easier but have had a problem with our e isa accounts. difficult to get through to talk to anyyone and my local branch are worse than useless.
Guest's full review | 69 words
Review by
Guest.
on 8th Apr 2009

User Rating : 0
Respect : 0
well it dosnt look good for NatWest Online Banking, not happy.i just want to check my ballance but keep being directed to the same un usefull page.....
Guest's full review | 48 words
Review by
Guest.
on 2nd Apr 2009

User Rating : 0
Respect : 0
Only 20 payments are allowed. No International bank transfers, no stock exchange features, no mobile top-ups. NatWest Online Banking is a Useless service.
Guest's full review | 34 words
Review by
edward mahoney
on 2nd Apr 2009

User Rating : 10
Respect : 0
natwest online banking is simple and quick to use. immediate information saves waiting for monthly statement.
edward mahoney's full review | 16 words
Review by
indecisive
on 31st Mar 2009

User Rating : 9
Respect : 0
Natwest Online banking, from my experience has always been up to date with my account, provides enough information about transactions and as far as Im aware is fairly secure. The log-in process is simple, compared to other banks i have used and the site navigation is also pretty straight forward. The only problem I have had with my online banking, was actually a problem with the account. My account was blocked when I was in New York, for my own security was what I was told when i managed to c ...
indecisive's full review | 236 words
Review by
turpinbank
on 9th Feb 2009

User Rating : 0
Respect : 0
Closed my account without my permission. 2 months later I'm still trying to get MY money from NatWest. Worst bank, out of 4 that I have held accounts with. So frustrating that I seem to have no one to turn to. Don't bother with the banking ombudsman, you'll get more use from a chocolate teapot.
turpinbank's full review | 54 words
Review by
afastbanker
on 30th Dec 2008

User Rating : 10
Respect : 0
Fast, secure, no delays in processing, real time. Many useful features to automate banking. Can surpress paper statements. You can manage virtually any aspect of your account online. Multi-user access. FastPay service for business users. Instant transfers. By far, the best internet banking service offered by a high street bank.
afastbanker's full review | 55 words
Review by
CLAPP2008
on 4th Nov 2008

User Rating : 0
Respect : 0
Why when I cancel cheques as my son lost them did I still get charged £334.00 been told they would call back days ago and still waiting if it not sorted I will be changing bank very very poor.
CLAPP2008's full review | 76 words
Review by
al179
on 3rd Oct 2008

User Rating : 10
Respect : 0
Generally good to use for everyday and better than going through bank statements!
al179's full review | 33 words
Review by
tgsmith
on 1st Sep 2008

User Rating : 10
Respect : 0
Tried several online banks- Natwest online is by far the best - makes up for the insulting interest rate on current accounts.
tgsmith's full review | 31 words
Review by
Guest.
on 17th Aug 2008

User Rating : 10
Respect : 0
i was very happy with Nationwide internet banking with being able to check everything, because I am in Germany I am able to keep track.
Guest's full review | 35 words
Review by
Guest.
on 3rd Aug 2008

User Rating : 8
Respect : 0
Natwest Online banking seems fairly safe. Once you are logged in it is fairly easy to mange your account. Availability is good, never had a problem. Change in security feature, once I am logged in (the system should know that I am who I am) I can't add a credit card nor change a Standing Order. I need some kind of external security device, which I don't have nor know how to get. Good Service, easy to understand. Easy transition between 3 sub accounts. Would like to see my Credit Card balance too ...
Guest's full review | 92 words
Review by
Guest.
on 2nd Jul 2008

User Rating : 3
Respect : 0
I would like to know why sometimes I now have to queue for about 20 minutes just to get some natwest banking bags and then they only give me about 4 when we use about 7 a day sometimes and when I ask for some more I get told you cant, when they used to give you a whole batch full. I also used to be able to queue up at the front desk to get a bag stamped which is a 5 second job but now I also have to queue for at least 10 minutes and they also never seem to have the fast banking desks open so I ...
Guest's full review | 133 words