Natwest Reviews

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Natwest
2.6 stars
Average rating for this product is: 2.6 out of 5

From 0 ratings and 30 reviews

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LenderAccountDescriptionInterestAEROverdraft  
Overdraft RateOverdraft Limit
Alliance & LeicesterPremier Direct AccountEarn a great rate of 6% AER (fixed for one year) on balances up to £2,500.Monthly6.00%0.00%£2,000.00
Alliance & LeicesterPremier CurrentEnjoy benefits such as, free annual European travel insurance plus receive a share of £50 when you recommend a friend.Monthly0.50%0.00%£2,000.00
NatwestNatwest Advantage Gold AccountEnjoy benefits worth up to £704 for just £12.95 a month. Including Mobile phone cover, Travel Insurance and even tailored rates on other Natwest products.Monthly0.25%18.49%n/a

Average Ratings for Natwest

  • Overall rating2.6 stars

30 Reviews For Natwest

  • Guest 2nd Aug 2009

    Reviewer rating: 5 stars


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    The other bank should learn from Natwest customer services in the UK!
    a great bank to be with.
    Id recommend this bank to anyone

  • Guest 27th Jul 2009

    Reviewer rating: 1 stars


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    Utterly useless. Natwest's London Victoria branch has provided us with a pathetic service ever since we opened our business account with them in 2006. We had 5 business managers over the course of 18 months, the last three of which were far too young and inexperienced for their roles and the first two of which seem to have wisely moved elsewhere. Each of them promised an improved service and none of them delivered. Finally we have had enough and are moving banks.

    Natwest's fees and charges are ...

  • Guest 11th Jun 2009

    Reviewer rating: 5 stars


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    Natwest a good alround bank helpful customer services, quick and easy internet banking

  • Guest 29th May 2009

    Reviewer rating: 0 stars


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    I have been with Nat West bank foe nearly 30 years and at first when i knew the bank manager that opened my account all was brilliant.. from the time of his retirement it has been down hill all the way.. they are from teller staff up obstructive, obdurate and unhelpful. i had a business acct and personal acct and they still treat you as rubbish.. i have now changed banks and i am looking forward to a better liaison with them. fingers crossed.

  • Guest 17th May 2009

    Reviewer rating: 4.5 stars


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    I re-opened a current account with Nat West because I already had a basic bank account with them and wanted a cheque book etc. They also have a large branch network

    The branch I use most frequently appears to be the busiest of the main banks in town aside from Nationwide branch and is centrally located and has recently had a replacement internal ATM installed and is clean and tidy.

    The staff are friendly and helpful and even though I don't have an overdraft the bank paid a cheque even though ...

  • amjames 21st Nov 2008

    Reviewer rating: 0.5 stars


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    I have decided to post this review to prevent anyone else having to experience all the trauma I had with NatWest. After having credit, current accounts, loans, business accounts, etc., with them for years I finally took all my business away because of the poor service. Whenever I would call them with a problem they would either tell me they would call back and never would, or would tell me to call another 0845 to some other department and when I would do that, the other department would tell m ...

  • voshkaki 4th Aug 2008

    Reviewer rating: 0 stars


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    This bank is awful when I want to withdraw money or when transfering to another bank. Some staff are unhelpful and ask for passport which I don't carry it all the time. Low interest on every account you got with them! If problem arises you need to go to branch and sort out!

  • ondrobaco 30th Jul 2008

    Reviewer rating: 0 stars


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    We have a bank account at Natwest. we cancelled our direct debit order and the representative assured us that nothing will go out of the account. what a surprise when we received a 28 pounds overdraft fee notification and bank account debitted by 350GBP which went to our former landlord. We complained at the branch where they carelessly declined the complaint. Last week my wife did overdraft of 1GBP and another overdraft fee for 28GBP came. It is outrageous to charge customers 28 pounds for 1 GB ...

  • Guest 30th Mar 2008

    Reviewer rating: 0.5 stars


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    After being with Natwest 38 years (pretty much from the start), they charged me 58quid for going 35quid overdrawn over a Bank Holiday weekend. 33p interest, 58pound charges for being overdrawn 35 for less than a fortnight (we paid cash in as soon as we could get to the bank). The manager had sufficient discretion to pass a cheque that put us overdrawn, but not enough to even discuss reducing the charges for a genuine slip up on our part.
    The local managers are unable to make decisions - its ...

  • matt1968 24th Mar 2008

    Reviewer rating: 4 stars


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    Natwest are great for Internet banking, 24/7 telephone banking and friendly and pleasant branch staff willing to taking time and explain.

  • Guest 12th Mar 2008

    Reviewer rating: 5 stars


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    I changed from HSBC to Natwest 2 years ago and I didn't look back :-)

  • alan123 20th Feb 2008

    Reviewer rating: 5 stars


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    Polite , fast and made me feel better. I was refused a bank loan from my own bank hsbc. I decided to try natwest to open a new account, i got a new account and was approved in principle. When i went to the bank with my statements and stuff , they agreed it there in the bank. Unbelievable. The phone service, oh my god , one ring one option and within 20secs i was speaking to the bank, which with other banks takes about five mins.

  • Guest 12th Feb 2008

    Reviewer rating: 0 stars


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    I think that Natwest, especially the one in Blytheswood Square Glasgow provides a very very poor service. They seem unable to help with anything and make it impossible to lodge a complaint. I have been in a number of days in a row only to be told each day that there is no one available to help. My issue is a very serious one and needs to be cleared up as soon as possible, i find their lack of customer care absolutely appalling.

  • dodtrev Rank: Corporal 18th Nov 2007

    Reviewer rating: 2.5 stars


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    My local Natwest branch is not far away, and being able to call the branch make it good. Only thing is that the bank charges are high. They have UK call centers able to understand them and the online banking easy to use.

  • TimRitchie Rank: Sergeant 28th Sep 2007

    Reviewer rating: 3.5 stars


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    Natwest is a good bank. I have been with Natwest for 15 years and do not envisage a need to move away from it. Excellent internet banking facility. Wouldn't change to another bank because of this. However interest rates on E-Savings is poor. I also get fed up with the constant selling of products by all staff members everytime you go in to the bank. To be fair, I think this is the way retail banking is going in general and that all banks are guilty of it!

  • kellyalw1975 Rank: Corporal 27th Sep 2007

    Reviewer rating: 4.5 stars


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    I have banked with Natwest for 14 years and they have been great. The online banking system is so easy to navigate and makes it simple to use. Overall a good traditional service.

  • redredrich Rank: Corporal 30th Aug 2007

    Reviewer rating: 5 stars


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    When I was struggling with my finances Natwest helped me through and therefore I have no bad things to say about them only good

  • swattongemz Rank: Sergeant 16th Jul 2007

    Reviewer rating: 3 stars


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    I have been with Natwest Bank for 5 years now, and have still had the same type of account. They have not offered to upgrade the account for me. They charged me £35.00 once for going overdrawn 1p!!! It was not even my fault... a direct debit had been taken on the wrong day!
    The online banking is the best thing about Natwest. It is so easy to use, and I can pay all my bills without leaving the house.

  • shmickles Rank: Lance Corporal 13th Jul 2007

    Reviewer rating: 3.5 stars


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    I got a free student rail card but it doesn't really get that much of train journey prices. The online banking is good so you can check your balance and statements on each of your cards since you got them. They charged me over £80 because I wrote a cheque for someone and they put it in the bank but at the time I didn't have the money in there! It's hard to talk to someone in the right department on their telephone services and hard to know which number on their website to call if your prob ...

  • Natalia321 Rank: Lance Corporal 11th Jul 2007

    Reviewer rating: 0 stars


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    I and my partner had a number of bad experiences with Natwest. We both have been with them for more than 7 years.

    To mention a few: when I had to cancel my debit card due to a fraud, it took them about 2 months to issue a new one. They managed to send it to a branch where I do not bank, then promised to make a fast transfer to my address, and managed to lose the card somewhere.
    Then they had troubles sending me the pin, and as a result the best solution they found was to cancel the card and ...