Natwest Reviews

★★☆☆☆
1.8 / 5
22.0% of users recommend this
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Latest Reviews

★☆☆☆☆

“Closed my account”

Written on: 17/05/2013 by wmapg05 (1 review written)

I have been using NatWest for the past three years while I have been a student in London. For the past three years I have been using NatWest to pay for phone bills, rent and on-line transactions. One day I woke up to find out that my account had been closed and I could no longer work with NatWest. I was given no reason whatsoever. Now I cannot pay my bills and rent and as I am an international student I cannot do anything in the UK. It is unbelievable on how they can just close your... (read more)

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★★★★★

“i spoke with someone in the customer service line at...”

Written on: 14/05/2013 by RashidaHamid

i spoke with someone in the customer service line at NATWEST, he was very understanding and help with the charges that i had on my ACCOUNT. much appreciate it (read more)

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★★★★☆

“Good reliable service”

Written on: 11/05/2013

I've been with the bank just under 5 years now, and am happy with the service provided. I've used several branches in the last few years, and the staff in all of those have always been helpful and knowledgeable. Statements arrive consistently around the same date each month, something that began to waiver with the bank I used to have an account with. It would be better if the bank paid interest on current accounts - it doesn't have to be a huge percentage - but otherwise things work well... (read more)

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★☆☆☆☆

“Devious stuff from a bank that used to be OK”

Written on: 10/05/2013

I have banked with NatWest since 1966 and have never had problems. Yesterday I received (presumes ably along with every other current account customer) a letter stating that in July my account would become a 'select account' as current accounts are being continued. The letter goes on to reassure me that the new account will retain the same number, direct debits, salary payments etc and that the enclosed booklet contains updated terms that are 'shorter and easier to understand'. Fortunately,... (read more)

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★★★★★

“Fantastic Service”

Written on: 02/05/2013 by KateBy (1 review written)

I've been banking with NatWest for over 15 years and I am sure that I will never change my bank. They inspire me trust contrary to other banks that only want to have your money. Every time I call the customer services team is friendly and nice to me and take as long as they need to solve all my queries. Conclusion: if you're thinking of a bank that is trustworthy, NatWest is for you. (read more)

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★☆☆☆☆

“I dont even want to give them one star. ”

Written on: 17/04/2013

AWFUL SERVICE!!!!!!!! i lost my bank card 3 weeks ago and reported it lost in the morning that i found out, i was told 4 days and i would have my card. a week passes and still no bank card so i go into the bank to withdraw cash and get terrible service, i was treated like dirt. another week passes and still no bank card so after complaining i finally found out my new card hadn't even been ordered. A few days later it finally got ordered however STILL no bank card. Were edging close to 4... (read more)

Londonguyuk's Comment

Written on: 04/05/2013

if your in debt as a result of Natwest negligence, you might be able to claim from them by contacting the Financial ombudsman Service.

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★★★★☆

“Very Reliable”

Written on: 08/04/2013

I'm really unhappy with the Halifax at the minute with their crazy security system and online banking and hence came across this site. So whilst here, I thought I would give the Natwest a thumbs up. I have been with them for over 20 years and have never had any problems with them at all. And if I did have any issues, it was always sorted out in a straight forward way. It's just shame they don't offer great interest rates on their banks accounts. That's their only downfall. (read more)

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★★★★☆

“I've just left a pretty negative review of Co-op bank...”

Written on: 05/04/2013

I've just left a pretty negative review of Co-op bank and it occurred to me that people mainly come on here to criticise when they receive poor service. In the interest of representing both sides I thought I'd share my experience with Natwest over the last 10 years. I won't get in to the politics and ethics of their financial investments as I'm not in a knowledgeable enough position to do so. Instead I'll talk about my day to day dealings with them: Customer Service: I can always find a... (read more)

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★☆☆☆☆

“Helpful Banking? - joke”

Written on: 30/03/2013

Mum's card was declined. She's very ill in hospital, but this cut no ice with customer care. Mum spoke to Nat West on my mobile from her hospital bed, gave them some details asked for but soon got confused. Tried to help by taking over the call, but the operative (strong accent - limited command of English and difficult to understand) failed to appreciate the nature of the problem and even accused us of attempted fraud. Nice one. Finally sorted out with somebody in authority - this time a... (read more)

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★★★★★

“A wonderful helpfull smiling personality”

Written on: 28/03/2013

Just like to comment on your staff at hillsborough park branch sheffield especially Hilary on front counter .Hillery was a breath of fresh on a snowy miserable day ,Went down to transfer some money and said how disappointed I was that I was not able to have a monthly statement and she assured me she could set it up for me there and then.I wish everyone had her attitude to work and such pleasant personality . Thank you , Doreen and colin Helliwell . (read more)

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★☆☆☆☆

“The computer says no...again”

Written on: 26/03/2013

Natwest offer the most inflexible, slow and admininstratively inefficient service. When attempting to open a student account for my son who already has a Young Savers account with them since birth, we were told that his Natwest young saver bank statements which have been coming to this address for 7 years are not acceptable as proof of address to open a Natwest student account.The requested proof of address was either utility bill or bank statement. When asking them how their own statements,... (read more)

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★☆☆☆☆

“7 months to open a community account and still not open ”

Written on: 24/03/2013

I have been trying to open a community account since August last year for a not for profit community orginisation called "???????". There were a number of issues about the validity of one of our signatories' ID - she has been nto the branch in all 11 times! The issue was about validity of certain documents which were perfectly acceptable to her own bank, but not apparently to Nat West This was eventually resolved in December, (around the 18th)and then in 2nd week January I received a... (read more)

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★☆☆☆☆

“Hopeless internet banking service”

Written on: 22/03/2013 by SteveTees (1 review written)

If you get your on-line password wrong you are then asked to give a lot of details to retrieve it only then to be told you have to get an activation code again! This takes up to 10 days!! How is one supposed to run a business like this? I've already changed banks because of this. (read more)

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★☆☆☆☆

“You'll be constantly cleaning up after them”

Written on: 13/03/2013

A constant slew of administrative & technical errors means you'll forever be in correspondence with this terrible bank to try and dispute charges, make/receive payments/transfers, or even get to your money. The only redeeming feature of Natwest is that every branch I have ever visited has had extremely friendly and helpful staff. Unfortunately, when I visit a bank, I'm not looking to make friends I'm looking for an company that can do their job. Natwest cannot. (read more)

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★☆☆☆☆

“Not the helpful bank”

Written on: 27/02/2013

We have been trying to open a business account with Natwest. Firstly we went to the local branch who refused to help as the only person who can deal with business accounts was on the cashiers desk. Secondly we went to another branch and filled in all the paperwork and sent it off, we then had it returned to us 6 weeks later because the identification we used didn't have the full middle name Phillip and had P only. We eventually got them to accept the identification to then be told today... (read more)

Tonybanjoman's Comment

Written on: 27/02/2013

I too have had appling experience trying to open a community account at Nat West Stratford-upon-Avon. We started the process in August 2012! There were issues about what constituted valid ID, and then we were told tht our treasurer could not be a signatory unless she changed her passport! The business helpline are powerless and just refer everything back to the branch who don't answer even their calls or reply to urgent e-mails. Yesterday I spoke to two different advisers in the central team and the branch have failed to contact me. The advisers can't find anyone else to receive the complaint as the complaints line is so busy - what a surprise. What an appalling bank! We would have gone elswhere if it wasn't for thinking we were so close to getting the account open. The impact on the community has been devastating and the project has currently ground to a halt for not being able to receive grants, invoice, pay in cheques or set up direct devits or pay out volunteer expenses. Exasperating!

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★☆☆☆☆

“Disability is no excuse!!”

Written on: 18/02/2013

I have an issue on my Basic account regarding a transaction that I believe to be fraudulent. After spending over an hour on the phone being transferred to and fro without anyone listening to what I was saying I asked to speak to someone in the complaints department. The lady I spoke to called herself [name removed] but refused to give me her extension number or any further details when I told her that she was being discriminatory. I explained to her that I was disabled and unable to get... (read more)

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★☆☆☆☆

“THOUGHT NATWEST MIGHT HELP ,SILLY ME!!!”

Written on: 15/02/2013

Bought furniture at ikea and was horrified to discover the money had left my account twice!! it was alot of money but the bank was closed on sunday, rang monday spoke to 6 differnt trained robots with attitude and the best advice thay could give was ring trading standards, ikea have assured me thay are trying to sort it as natwest are so useless and RUDE! hopefully get money back soon grrr! (read more)

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★★★★☆

“Customer Service”

Written on: 05/02/2013

Can't fault Natwest for Customer Service. Just make sure you go in on a weekday and don't phone out of hours... more face to face customer service is needed in this country (read more)

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★☆☆☆☆

“stay put...”

Written on: 31/01/2013 by hackneyman (1 review written)

it sad to see natwest spending a huge amount of money on advertisement to be offering help and support to customers. they do not offer any form of support and honestly i have recently opened an account with santander,hoping to close my account with natwest soon...stay put (read more)

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★☆☆☆☆

“Business Banking Forget it with this Bank”

Written on: 22/01/2013

We only wanted to open a basic foundation business account for our new limited company after using their facilities as a personal and other business account for numerous years. Even though they know our history they wanted more, inc personal autobiographies and even then they could not gurantee a foundation account. What part of we don't want an overdraft, we don't want credit facilities we just wanted to pay in our wages and draw it out. Was told it would take up to 10 business days for... (read more)

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★☆☆☆☆

“Avoid at all costs”

Written on: 26/12/2012 by Cleckers

Natwest decided to take two lots of money for a standing order out of my account and when rang and spoke to someone one for the money to be put back in my account, they said it would be back in by the end of the day. All lies.. Two days before Christmas and still no refund.. 10 phone calls later and promises my money would be back in my account within the hour. No, all lies. So Christmas ruined as no refund given. Going into branch tomoro and one MASSIVE COMPLAINT to be made. (read more)

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★☆☆☆☆

“AVOID!!!”

Written on: 14/12/2012 by Disappointed_Customer84

I have been with Natwest just under two months and it pains me to say I have had more problems in this short space of time than I have had with any bank/ building society/ mortgage lender in my lifetime!! First of all it took far longer than stated to get my account up and running...then when I finally received my card - and various pins (far more than necessary in my opinion) it would not activate. After a week and numerous phone calls to their team (and embarrassing moments at checkouts) I... (read more)

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★☆☆☆☆

“Unhelpful customer service, inefficient problem solving.”

Written on: 29/11/2012 by brokegirl

I have had an ongoing saga with Natwest for the past few weeks all because I tried to do something responsible- reduce my overdraft limit. The whole thing was wiped, none of my direct debits went through causing me charges not to mention high levels of distress. When I rang customer services I was told it was an error on their part and they would resolve the problem that day and Mohammed who I spoke to assured me I would recieve a phone call the same day. This never happened and today when I... (read more)

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★☆☆☆☆

“25 mins to get a R85 form”

Written on: 08/11/2012

So i opened a new account with them having already an ISA account. I'm registered with the IR for non payment of tax. Could they sort that out. Nooooo way. We'll send you a information pack which never arrived. So i phoned up to ask if i could print of the form myself and send it to them ? 25 minutes to get to "yes" you can print the form of. "We don't know where you should send it to though". I gave up at this point. Whilst the staff are pleasant enough in their manner they simply have no... (read more)

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★☆☆☆☆

“Share ISA Closure Ripoff”

Written on: 31/10/2012

My wife and I Opened a "Nat West Stockbroker self managed share ISA account" each with part of our ISA allowance. The shares have not done well and we decided to withdraw the money and close the accounts.Despite have been paying an admin fee but were unable to withdraw all our money as £100 was BLOCKED. We were informed that we would be charged £90 each to close each account a total of £180. This could possibly have been covered in the conditions of opening the ISA but if it was it must... (read more)

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★☆☆☆☆

“a complete & utter shambles, useless is putting it mild”

Written on: 26/10/2012

Listen do yourself a big favour & go to any other bank. This one is breathtakingly beyond belief. If i told you my story, i would'nt blame you for looking at me thinking your having a laugh, if only. Lets just cut a long story short & say any other high street financial institution will do you better than this one. After 4 lenthy telephone conversations of at least 30 - 40 minutes long with customer complaints department they finally managed to transfer some money from there bank to another... (read more)

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★☆☆☆☆

“1980s style banking with bad attitude”

Written on: 24/10/2012

I occasionally have need to move largish sums of money between accounts and I made the mistake of sending a fairly chunky sum to NatWest. I'm now forced to go into a branch and pay a fee to transfer it out because their online/Faster payments limits are ridiculously low (£10k total per day). Other banks happily handle £25k or even up to £100k for Cahoot/Santander. If you want to do anything usual with your bank, NatWest is NOT the one for you. They just see it as an opportunity to... (read more)

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★☆☆☆☆

“Unhelpful and unfriendly staff”

Written on: 16/10/2012 by helpustogeton (2 reviews written)

My wife wanted a photograph verifying for her citizenship card. The Lady at the Nat West Hyde branch ( SK14 ) said it was Nat West banking policy not to verify passports or ID cards , even though I offered to pay for it to be done.We all ended up going to her other bank Lloyds TSB in Woodley and no problems at all. They did it there and then for free. (read more)

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★☆☆☆☆

“Useless banking”

Written on: 15/10/2012

I would write a complaint directly to Natwest Bank but even that is impossible to achieve with them. Someone was supposed to call me from the complaints department and that never happened - I called them but the waiting time was immense, no wonder! I have started a visa dispute back in June and they are still 'working on it', should hear back from them in 7 working days, that's what they tell me every time I call! And at 14 pence per minute, with waiting times the size of the Nile, you can... (read more)

Pipster1234's Comment

Written on: 16/10/2012

I know what you mean but I complained, due to them freezing my account as I logged in using a different internet provider!, via the online email option. I kept it simple, asked why they did it and as a joke asked for compo'. Gobsmakingly within a week I got an apology, via email, and £100 credited to my account as compensation.
The actual issue was sorted out with one call to their call centre and my account unlocked, I wasn't going to take it further but my Lawyer brother told me to just pop them the email and be polite and see what happened. I told a mate and he had had similar issues, he did as I did and got £100 also, TRY IT.
As for the premium phone numbers try using saynoto0870.com as it gives out all the numbers for any company, premium and normal land line. I ring them on 01517335791.
Sorry for banging on but it does work.

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★★☆☆☆

“Branch/Central Office Interface”

Written on: 14/10/2012

I got incorrect information from the Central Office when trying to set up two new savings accounts which led me to being bounced around between branch and head office. It was a very frustrating experience but we finally got there. They compensated me for messing me around so now hopefully a quiet relationship until savings mature. (read more)

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★☆☆☆☆

“Appalling is the only word I can think of. Nat West...”

Written on: 10/10/2012

Appalling is the only word I can think of. Nat West staff love you when they can sell you some financial product that ultimately benefits them more than you. However, when there is a problem they just don't want to know. Their branch staff are poorly trained and most don't have even basic communication skills. Helpful banking is not only a misleading slogan, it is totally untrue and if only somebody had the time and resources to prove it breaches the Trade Descriptions Act. Their parent... (read more)

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★☆☆☆☆

“Fraud alert heartattack”

Written on: 09/10/2012

Useless bank generally. Now applies bars on your personal bank account if it suspects fraud and doesnt bother informing you of this fact. "We have so many potentially fraudulent transactions that we don't contact the customer" I was told by helpful telesales bod. Worst follows. Go thru the gubbins with passwords etc on their phone banking service and, if the acct is on hold because fraud is suspected, a helpful automated voice lady tells you that bank account in question has "nil" funds in... (read more)

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★☆☆☆☆

“Useless no good bank”

Written on: 08/10/2012 by Mallorcaguy (3 reviews written)

I had a basic bank account until November 2011 when I was told by an advisor that the account needed to be changed to a first reserve account as the basic account was being withdrawn and that nothing would change with regards online transfers etc etc, WRONG when I first checked you cannot do any transfers with the reserve account or use the debit card abroad, I have not used the account for a few months due to this problem, last week I made an appointment to transfer back to a basic account... (read more)

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★★☆☆☆

“Not helpful for small businesses”

Written on: 06/10/2012

I have had a Natwest business account for over 22 years. In this time the account has always been several thousand pounds in credit. I also had an agreed tariff for my banking. This year (2012) natwest announced that they were ending the "agreed tariff" scheme - which increased my bank charges by over 400%. Complaining to the board of directors earned me a bland letter in reply stating "we have decided to end the agreed tariff scheme" i.e. tough. Natwest lose another customer. On the... (read more)

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★☆☆☆☆

“Absolutely pathetic!”

Written on: 20/09/2012 by TerryN41

Customer for over 30 years. Their 24/7 banking is an absolute joke! They send activation codes that are impossible to read. When you can read them they don't, apparently, match. How and why's that then I ask, 'computer says no'! Totally pathetic answer from a totally pathetic bank and a totally pathetic service.I (read more)

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★★☆☆☆

“DO NOT GO FOR THEIR TRAVEL INSURANCE!”

Written on: 13/09/2012 by mattlast1987

Earlier this year I booked two months away to go travelling across the USA. Obviously going to the health industry hell that USA I wanted to ensure I had a good travel insurance agreement. I went to one of Natwests' branches (the one in Bearsted, Maidstone to be precise) where I took out my insurance with them that i said would need to cover items such as my iPhone 4s that I would be taking with me and cover me for any medical mishaps that could happen. Unfortunately, my iPhone was... (read more)

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★★★★★

“COMPENSATION FOR COMPLAINING”

Written on: 29/08/2012

Gobsmacked is the word! After writting via email to Natwest, customer for 4 years now, to winge about them halting all my accounts because I had logged on using a different broadband provider and thinking well I've said it and will hear no more how amazed I am today when I check my account that they have credited me with £100 compensation! Yes £100.00...... I mean the complaint was futile probably as they did unlock my accounts without hassel but I wanted to vent my frusration at them. I'm... (read more)

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★☆☆☆☆

“Currency accout”

Written on: 20/08/2012 by alestep

The process on opening and managing currency accounts is very difficult. Opening requires forms being sent out to you address to be filled out and sent back. After 10 days of chasing a response I have not been able to get through to the department that manages currency accounts nor get any details regarding the new account which has not been opened yet. Making payments requires going into branches and submitting a form which takes an additional day at best to process. Or you may subscribe... (read more)

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★★★★★

“Good customer service compare to all the high street bank ”

Written on: 17/08/2012 by jayalath

WOW ,what a cracking review's people have written unbelievable, I have been banking with them nearly 25years , still a very happy customer, once i had a problem that i have gone overdrawn and got charged due to unexpected d/d when i spoken to their designated complaint handler and explain the situation, he is managed to resolved it within few minutes and refund my charged straightaway, how wonderful is that and not even that he has introduce me to text alert service if my balance drop... (read more)

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★☆☆☆☆

“Appauling Customer service ”

Written on: 13/07/2012 by poppy3321

NatWest "HELPFUL BANKING" what a joke I have a Natwest Gold account and pay £12 odd to get some benefits What benefits My mobile phone is insured on my houshold insurance I get Breakdown cover included in my car Waranty agreement and my Car insurance It is a waste of time taking their travel insurance as I have preexisting medical conditionsso there charges go right through the roof and are beyond beleif, The preferential Mortgage deals and rates Im excluded due to thier poor crdeit scoring... (read more)

Elundari's Response to poppy3321's Review

Written on: 24/09/2012

Why did you opt for an account that gave you benefis that you don't need? You cannot complain that you are paying for optional benefits!

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★☆☆☆☆

“Glitch whos kidding who?”

Written on: 25/06/2012

Having worked for Natwest/RBS for 10 years as a system tester, I would say due to their amateur efforts to test systems they seemed to know nothing or very little about this was a disaster waiting to happen. Projects started with no thought, cancelled after £3 million spent. Hopefully this will have an effect on the CEO's bonus, bet it wouldn't. Could use the bonus allocation to pay a little more interest to customers? (read more)

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★☆☆☆☆

“Not allowed access to my own money”

Written on: 22/06/2012

NatWest are the pits. "Helpful banking" is what they plaster everywhere. They could not be helpful if their lives depended upon it. Today I tried to use some of my money. The bank refused to allow me to do so. According to which of their 'customer services' people you listen to, the reason why changes. The bank has allotted me a PIN number, a customer number, plus I have chosen a memorable name which I can use in case they want to know it's really me. Also I have one of those little... (read more)

Guest's Comment

Written on: 27/06/2012

Every member of staff has been able to look at "View 2" which shows what money is duein that day and what money is due out that day. Based on that we have each helped hundreds of customers over the last week to access their funds, even though the figures have not been updated on their accounts. So long as we could see that the money comes in every week for that amount and it is not a one off payment which could be recalled, we have cashed against it. Please don't keep beating up the branch staff; we did not cause the system failure, but we have gone in early, stayed late and worked our lunch hours to look after each and every one of customers. Please remember, we are customers too and have also been affected. Thank you for reading.

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★★★★★

“Excellent all round”

Written on: 15/06/2012 by Rents (1 review written)

I'm genuinely amazed to see some of the complaints here. I've banked with NatWest for a little over 6 months and found them totally brilliant. My cards arrived within a couple of days, I was kept informed by text of every step of the process even down to when important documents had been despatched. Online banking works very well, even better (IMO) is the Android phone app. I'm one to keep my current account very low and transfer funds in from savings as required. I can literally do... (read more)

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★☆☆☆☆

“The most unprofessional bank ever!”

Written on: 09/06/2012

I registered to this bank to setup my new business account, starting from the next day after signup, It took over 2 weeks for my cheque book and paying in book to arrive, 3 weeks for my online banking details to arrive and 4 weeks for my debit card to arrive, 6 weeks, I'm still waiting for my pin number. 6 weeks this is, after registering a "BUSINESS" account for sole trader, I was a new company and I need everything as quick as possible, I was making money and money was going into my own... (read more)

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★☆☆☆☆

“Natwest Have LOST over £20.000 of my savings ”

Written on: 22/05/2012 by loxy (3 reviews written)

I have to admit I'm more than slightly fuming which is going to impact upon the tone of this but I have had enough of the excuse of a bank called Natwest.. I wondered how they are still in business but then remembered that its because we bailed them out. Anyway I moved my money to take advantage of the Natwest rate inc bonus, I moved one account from Natwest itself and one from Halifax. I did this online on a Sunday evening then took the transfer forms directly to a Natwest branch the... (read more)

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★☆☆☆☆

“Definitely the worst bank!”

Written on: 11/05/2012

I hold power of attorney for my 90 year old father in law sufering from senile dementia. End March I lodged the power of attorney so bank statements would be sent to me and so I could open online banking to hold a watching brief on his account. Natwest simply cannot cope. There must be thousands of us in the same position with elderly relatives...this bank is driving me mad!! (read more)

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★★★★★

“Reviews can be misleading...”

Written on: 10/05/2012

I've banked with Natwest for 5 years and i've been very happy with the service i've received. Cards arrive in 2 days, accounts are incredibly easy to open and the online access is brilliant (if you have an iPhone, the app is a must!) The only grumble i have is that i have to go to Branch to close a couple of savers i opened a while ago, which is a little tricky when you work full time, but i'm in no rush. Don't listen to the moaners, this bank is much better than most! (read more)

Acsuk's Comment

Written on: 09/06/2012

Well, you must be their favourite customer where we are all being treated like dirt, I'm actually new customer, a business customer and I have to say, with my experience so far, i'm not at all impressed with their service so far.

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★☆☆☆☆

“UNBELIEVABLE!!!!!”

Written on: 05/05/2012 by mrunhappymcvann

I came home from work this evening to find my Rottweiller chewing my debit card, my fault entirely 100%, accepted. I phoned Nat West to explain that I am going on holiday next Sunday (And I really need my card)and the "advice" I was given was ...... wait for it..... "if your new card doesnt arrive in time.... BORROW MONEY OFF A MATE OR A FAMILY MEMBER" Unbelievable!!!!!!!!! Surely, I should have been given advice like go in to a branch with a passport or bank statement BUT, to be... (read more)

Johnnyjez's Response to mrunhappymcvann's Review

Written on: 10/05/2012

God man, you moan over that? With all the problems in the world, you're kicking up a fuss over a comment like that? Get over yourself!

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★☆☆☆☆

“Absolutely useless!”

Written on: 04/05/2012 by LittleMissHollywood

Without my knowledge my credit card was "upgraded", old card cancelled and new one sent to an old address (which I tried to change at the branch in person with my passport in hand when I moved, but couldn't because had left my debit card...). I never received the credit card so I reported it lost and ordered a new one to be picked up at the branch, confirming with the assistant at least 5 times that the branch would be open on Dec 27 due to Christmas holidays. I made clear that I would be... (read more)

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★☆☆☆☆

“Absolutely fed up with them.”

Written on: 02/05/2012

I am fed up of stupid pointless charges and i am fed up of trying to order something online for it only to say 'Transaction Failed', so when this happens, the money still goes from my bank and i have to wait up to 7 DAYS for it to automatically return to my account - How convenient when i wanted next day delivery on an item for weekend and could then not afford to buy myself something ELSE. Keep away if i was you. You have been warned! (read more)

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