Lloyds TSB Reviews

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Lloyds TSB
1.6 stars
Average rating for this product is: 1.6 out of 5

From 2 ratings and 50 reviews

Thumb down 28% of users recommend this product

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LenderAccountDescriptionInterestAEROverdraft  
Overdraft RateOverdraft Limit
Alliance & LeicesterPremier Direct AccountEarn a great rate of 6% AER (fixed for one year) on balances up to £2,500.Monthly6.00%0.00%£2,000.00
Alliance & LeicesterPremier CurrentEnjoy benefits such as, free annual European travel insurance plus receive a share of £50 when you recommend a friend.Monthly0.50%0.00%£2,000.00
NatwestNatwest Advantage Gold AccountEnjoy benefits worth up to £704 for just £12.95 a month. Including Mobile phone cover, Travel Insurance and even tailored rates on other Natwest products.Monthly0.25%18.49%n/a

Average Ratings for Lloyds TSB

  • Ease of use2.5 stars
  • Customer Service3 stars
  • Reviewer Ratings1.5 stars
  • Overall Rating1.7 stars

50 Reviews For Lloyds TSB

  • Guest 30th Oct 2009

    Reviewer rating: 1 stars


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    Useless and badly run website.
    Do not try to pay bills on it to private parties!!

  • Guest 4th Aug 2009

    Reviewer rating: 1 stars


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    I've just had a letter telling me my current account went overdrawn by a measly £6.51, and for that, they're going to charge me a £15 monthly fee PLUS £6 per day!!!! Lloyds TSB really know how to help people in a recession, don't they?!

  • Guest 30th Jul 2009

    Reviewer rating: 5 stars


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    Can only speak as I find - despite the number of negative reviews on this site! I have been with them ever since I was a student - over 40 yrs ago. Have had a current a/c all of that time, and a couple of mortgages over the years - even house & car insurance at times (were a bit dear, after the first year!).
    Currently also have fixed rate ISA, Monthly Saver and E-saver a/cs - all pretty competitive. (But major funds are elsewhere, for higher rates, esp on instant access (Coventry BS) and B ...

  • loz77 Rank: Corporal 10th Jul 2009

    Reviewer rating: 1 stars


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    The staff at Lloyds TSB are useless it is no wonder we are in a recession. The branch manager changed my address in front of me after I moved but conveniently lost the paperwork and forgot it had happened. I had no idea until I realised after 4 months I had no correspondence paperwork etc. All of my banking information had been going to my old address where someone I did not know still lived. I was lucky not to have been a victim of identity fraud (touch wood)I eventually got it sorted and compl ...

  • tomtom88 Rank: Corporal 16th May 2009

    Reviewer rating: 5 stars


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    Very impressed
    After getting much disappointment from abbey I decided to open an account with Lloyds, they were very helpful, it only took 10 mins to open an account and they sent me my visa debit with 24 hours, their customer care is very friendly and helpful, highly recommend for all ages

  • Guest 8th May 2009

    Reviewer rating: 2 stars


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    I have been a customer of Lloyds TSB for about 40 years. My wife and I travel to Australia regularly and use travellers cheques.
    In previous years there was no commission to pay . Now suddenly 1.5% without any notice to me whatsoever. I am awaiting a call from the manager but if this charge is not waived on this occasion then on principle I will leave .

  • Vural 12th Mar 2009

    Reviewer rating: 0 stars


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    I opened a business account with Lloyds TSB. My account is credited every morning by bacs payment and the funds are always there as "available to spend balance". The funds appeared on the statement on the next day. Sometimes the account was overdrafted although the available to spend balance was always in credit. Yesterday morning I noticed that my account was overdravn and made my way to the branch to pay in cash to avoid being charged. I paid in the money and I asked the cashier if the ba ...

  • Swiss Toni 27th Feb 2009

    Reviewer rating: 1.5 stars


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    Me and the Wife set up a joint account in 2003with Lloyds, this is when the trouble started, we were given electron cards for the first three months, this in turn lasted a full year, we never went overdrawn, both salaries were being paid into the account but Lloyds just did not give us visa debit cards. This meant all purchases had to be pre-meditated or cash had to be withdrawn to pay for items.

    We were then convinced by the branch manager to transfer our credit card balance to a Lloyds Plati ...

  • venkatachalam 17th Dec 2008

    Reviewer rating: 0.5 stars


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    I have classic current account with Barclays and Lloyds TSB.-I do electronic(internet) banking on both the banks.-When I do electronic transfer from Barclays to Lloyds, it takes NO time to reach my Lloyds TSB account.-When I do electronic transfer from my Lloyds TSB to Barclays account, it takes minimum 3 working days to reach my Barclays account.

    How to overcome:So I keep my money in the Barclays account and whenever needed, I transfer to Lloyds TSB for Standing order or DD, etc.Lloyds TSB sh ...

  • loonylemur 11th Sep 2008

    Reviewer rating: 5 stars


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    There seem to be a number of people on here complaining about this account without anyone being able to look at the bigger picture. Yes Lloyds, like any other bank, want you to go over your overdraft limit. That's how they make their money, but that's how an awful lot of banks make their money.
    With regards to the telephone services I don't think I've ever been waiting more than 10 minutes. I've got accounts with three other banks and all of them have telephone services a hundred times worse. I ...

  • Guest 29th Jun 2008

    Reviewer rating: 5 stars


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    Excellent bank best I ever used. Good current accounts, good mortgages, exccellent customer service, excellent internet banking.

  • Guest 29th May 2008

    Reviewer rating: 0 stars


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    I've only been with Lloyds for about 2 months and I'm already unhappy. My main problem is their overdraft policy. When setting up my bank account, I twice said no to having an overdraft. Thus when taking out money I assumed that once my account hit £0.00 I would not be able to take out anymore. Oh how wrong I was. I was in fact a few pence overdrawn (even though I repeatedly rejected an overdraft) and now owe ridiculously high overdraft charges.

  • Moniqe 29th Apr 2008

    Reviewer rating: 0 stars


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    I am one of the customers who's fighting for overdraft charges refund so I guess I'd not rec. Lloyds TSB. I got fed up with their "small prints" and banking language. I am an average citizen who shouldn't have to learn banking policies and procedures when want to open an account. I suggested to the bank to stop my overdraft (if there isn't enough money on my account, simply don't let me pay!). No, they said,they couldn't do that. Well, somebody has to pay their salary!!

  • Guest 15th Apr 2008

    Reviewer rating: 0 stars


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    Lloyds, I feel have no respect for their customers or their customers money. They are unhelpful and there bank seems to be run by money obsessed computers, not human beings, I would sooner recommend putting your money under your mattress then every going with this bank.

  • Guest 5th Apr 2008

    Reviewer rating: 0 stars


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    The customer service at Lloyds is incredibly bad. I wanted to transfer money abroad the other day and I was asked to go to a different branch (15 Minutes away by bus), because their fax was broken down and they did not know whether and when they would be able to use it again. This should not be their customers problem, should it? They also are happy to charge fees for overdraft, even if it is only some pence and there is a savings account with more than enough money on to cover . I am quite fed ...

  • Guest 29th Mar 2008

    Reviewer rating: 1 stars


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    I switched to Lloyds about 12 years ago because they had a good reputation and offered efficient, friendly services. However, mistake after mistake has just made me fed up and I'm switching to somewhere else. The final blow was a 'standard' letter regarding my gold account informing me that my charges were increasing. Was shocked as I pay no charges for this account as it is a Graduate account. When I rang, the first person was very dismissive, didn't understand what I was talking about and ...

  • candersonxyz 23rd Feb 2008

    Reviewer rating: 3 stars


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    I have banked with Lloyds (& LloydsTSB) for 12 years now, but I will be looking around for a more personal banking service - if such a thing exists these days!

  • Bob Parker 23rd Feb 2008

    Reviewer rating: 0 stars


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    I banked with TSB and then LloydsTSB for 20 years.
    They have been a good supportive bank in the past, but now they are useless.
    They charge you for their current account and the charges keep going up. You can not opt out of this and the bso called 'benefits' are useless. I have been fortunate to be in a sound financial position for most of my working life and of late they have been only too happy to increase credit card limits and always offering me loans. Their call centres are not in UK and I ...

  • shawzer321 Rank: Staff Sergeant 13th Feb 2008

    Reviewer rating: 1.5 stars


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    Ended up changing banks after the third request for a new debit card to be sent out to which all this time i couldn't withdraw money, they were not the most helpful. Constantly badgered by staff to take out various other services with them, I was informed once when I asked never to be harassed with promotions, offers again that the staff were doing their job and they receive 'incentives' for selling other products.

  • pokermo Rank: Corporal 18th Jan 2008

    Reviewer rating: 4 stars


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    Always a pleasant welcome from the cashiers, but i don't like them trying to introduce you to something else while you are there. Always ready to help sort out any problems. All round good service. Charges can be a bit on the high side and they are not open Saturday morning.