Halifax Reviews

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Halifax
1.5 stars
Average rating for this product is: 1.5 out of 5

From 2 ratings and 60 reviews

Thumb down 23% of users recommend this product

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LenderAccountDescriptionInterestAEROverdraft  
Overdraft RateOverdraft Limit
Alliance & LeicesterPremier Direct AccountEarn a great rate of 6% AER (fixed for one year) on balances up to £2,500.Monthly6.00%0.00%£2,000.00
Alliance & LeicesterPremier CurrentEnjoy benefits such as, free annual European travel insurance plus receive a share of £50 when you recommend a friend.Monthly0.50%0.00%£2,000.00
NatwestNatwest Advantage Gold AccountEnjoy benefits worth up to £704 for just £12.95 a month. Including Mobile phone cover, Travel Insurance and even tailored rates on other Natwest products.Monthly0.25%18.49%n/a

Average Ratings for Halifax

  • Ease of use1.9 stars
  • Customer Service1.3 stars
  • Reviewer Ratings1.6 stars
  • Overall Rating1.6 stars

60 Reviews For Halifax

  • Guest 4th Nov 2009

    Reviewer rating: 2 stars


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    Be careful with their overdraft facilities as they will punish you severely within an AGREED Overdraft!

    Halifax we're recently on 'watchdog' for being the crocks that they are:

    www.bbc.co.uk/blogs/watchdog/2009/10/halifax.html

    If they carry on like this I can't see them lasting for too long ...so think twice before choosing this bank!

    on the upside the 'Reward account' is good but if you stop or miss the payment for just one month you will NOT receive any future rewards even if you continue your payments

  • Rayray K 1st Nov 2009

    Reviewer rating: 1 stars


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    I don't feel that Halifax should get any stars at all but you unfortunately have to give them something.

    I have been with this bank for about 13 years, I have a loan with them and all I can say is that I completely regret banking with them for so long. The new AUTHORISED overdraft fees are extortionate and when I called them to discuss it I was told to pay it off by getting a credit card (with full sales pitch provided by the customer service lady), or extend my loan, which is due to end in ...

  • Guest 16th Oct 2009

    Reviewer rating: 1 stars


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    Arrogant nasty staff, I have 2 accounts both with money coming in and a mortgage which has never been in arrears with them. Charging me £99 in total for going over my limit for half a day! Then staff tell me that if it had happened in december then I would only get charged a few quid! As soon as the overdrafts are paid up I will be moving all my banking away from them.

    And to think my 10k a year tax bill is going towards keeping them afloat.

  • Guest 15th Oct 2009

    Reviewer rating: 1 stars


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    After recieving my mail through the post yesterday I am getting well rid of my halifax account. How can they justify there new overdraft charges. I know its thier money but still its rediculous. Im leaving asap

  • Guest 14th Oct 2009

    Reviewer rating: 1 stars


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    I have been a Halifax customer from the age of 16, and i am 20 years old now. I have to say that i have never in my four years of being with the bank, been so disgusted with there behaviour. The bank has no consideration for students, they took money out of my current account and put it in my student account without my consent.
    After they took money out of my account, they still charged me another £28 pounds. I am deeply upset with this because this was my student loan which i was dependi ...

  • Guest 13th Oct 2009

    Reviewer rating: 1 stars


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    I have been with the Halifax since I was 18 and this was only because it was the nearest bank that I went to. My husband and I now have 3 accounts with them.
    They used to be fair and helpful, but now they are simply greedy. They charged me £35 for going overdrawn (Sky increased my direct debit without telling me). I was overdrawn by about £1 and they added a further £27 on top of this purely because they are greedy - and they take it in the same month, giving you NO time to get ...

  • Guest 12th Oct 2009

    Reviewer rating: 4 stars


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    After havin been a customer with the Halifax for 19years i am looking to change banks because of this awfull overdraft charge of 1pound a day, at the end of the month having that bit to bounce back on can be very handy! not happy!!

  • Guest 6th Oct 2009

    Reviewer rating: 1 stars


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    My Mum attempted to pay some money into my account on Saturday at the counter and was refused as the Halifax do not take third party payments over the counter and was force to used the deposit box. The money paid in has gone missing, and as she forgot to tear the receipt off of the deposit envelope I have lost my money. The branch in question ignore all my requests for a call back, prompting me to travel to the branch during my lunch break yesterday. I was told that they couldn't find any eviden ...

  • Guest 23rd Sep 2009

    Reviewer rating: 1 stars


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    I came to Halifax after facing loads of financial problems and thought the Halifax account would be great for me to get back on track. Guess i made the worst decision in my banking history ever. Within a year i've ended up paying more than £500 on bank charges only!!!!! Guess thats great news for Halifax.... could do something with that extra money I bet. If I had to rate all the banks in the world, there's no doubt that Halifax would be right at the bottom. But have to say that they were ...

  • Guest 21st Sep 2009

    Reviewer rating: 1 stars


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    Halifax once used to actually be a good bank but what has happend in recent times i mean you cant make use of your overdraft without being charged, I mean £1 pound a day to even be in your overdraft and also paying interest is rediculous what if you dont have the funds to even pay the £1 charge halifax will slap you with a £35 bank charge and to avoid being charged £1 a day to be in my overdraft im being forced to pay £12.50 a month to actually bank with halifax. i ...

  • Guest 13th Aug 2009

    Reviewer rating: 2 stars


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    Disgraceful

    Signed in to view my halifax current account statement and i have ended up with a Ultimate Reward Account, can't revert back to my old account and i am being charge £12.50 a month for something i will get no use out of. Very underhanded in the way it states upgrade (when in fact it is a new account with a cost)when alls you want is to view your account and the only way i could get out of it was to proceed. Advised no cooling of period.
    Please don't make to same mistake i did ...

  • razza24 Rank: Lance Corporal 23rd Jul 2009

    Reviewer rating: 5 stars


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    Staff can never be more helpful at my halifax branch, usually find that its good elsewhere as well. Yes overdraft charges are high and unfair, but hey they are everywhere and frankly if you can manage your money its a free account! branch has loads of different paying in options, internet banking outstandingly easy, telephone a pain because of security but would rather dos security than be frauded! From experience they have OUTSTANDING fraud detection and prevention systems, they stopped me bein ...

  • Guest 20th Jul 2009

    Reviewer rating: 1 stars


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    I took out a loan with Halifax, I was past over to a debt collection agency in error befrore the first payment was even made to the loan.They said sorry I got compensation £22.00 but I had to correct all the errors such as setting up standing orders ITS A JOKE . I am in the process of moving banks but will keep a small account going just to pay the loan. I only rated the 1 star where it appears as it would not allow a zero.

  • Guest 18th Jul 2009

    Reviewer rating: 1 stars


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    High costs to phone the Halifax, repeated failure to make things work. Lots of apologies but little else.

    They grab your money and then argue about various compliance issues for ever. If you do finally satisfy them on the compliance (money laundering) they then forget and want it done again for each new account.

  • samuel12051 15th Jun 2009

    Reviewer rating: 2 stars


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    I opened a stepped income reserve with Halifax for both my children when my gran died and left them some money in 2007. me and my oldest son was trustee to their accounts. I invested around 7thousand pounds in each account, it seemed a good investment, however what they didnt tell me was once my son turned 16 he will have to pay tax on the account even if he isnt working because i am trustee and that is the law. If i had been informed i would have just put it in his name! so this week they have ...

  • tiro79 Rank: Sergeant 6th Jun 2009

    Reviewer rating: 0.5 stars


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    a pretty disgraceful bank to be honest.
    Halifax fees, even for debit card customers are far too high and i am changing to a credit union in protest
    a fraudster tried to hack into my account and it took halifax 10 days to open a new one - far too long considering i was supposed to be the victim of fraud.
    also it takes days for them to process online transactions and the precise amount of money you have in your account rarely shows up on line either
    they can be very snooty and arrogant when visiti ...

  • davygravy Rank: Sergeant 14th May 2009

    Reviewer rating: 2.5 stars


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    I've been with the Halifax for 20 years, they've always helped me with advances of cash although not always at the most beneficial rate available but then that was my fault for not shopping around. A few months ago I mistakenly withdrew money from an account (not my current account) and became overdrawn by a few pence and the Halifax charged me £1 per day for a few weeks and would have continued had I not noticed my oversight. They offered to refund it while trying to sell me a £1 ...

  • autoacumen 7th May 2009

    Reviewer rating: 0.5 stars


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    After 20 year with Halifax bank i having never not paid any monies due for both a current account and their credit card ,I was recently made redundant and despite advising them of my position was sent a debt collectors letter demanding full repayment , charged £35 per failed standing order and 28.8% interest on my now overdrawn account and 29.8% on my credit card debt............

  • Guest 18th Apr 2009

    Reviewer rating: 0 stars


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    Appalling customer service, constantly badger you at home to take out a loan. Overcharge you with bank charges. Halifax are not prepared to accept that you want to stop paying an insurance on a loan that does not cover you when sick.

  • Guest 26th Feb 2009

    Reviewer rating: 4.5 stars


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    A really good bank, very helpful I think there is nothing at all wrong with Halifax.
    Overall I think it is such a helpful bank and may be in the top 5!!!!!