MSN Hotmail, www.hotmail.com Reviews

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★★★☆☆
2.5 / 5
51% of users recommend this
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  • Ease of Use

  • Spam Protection

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Latest Reviews

★☆☆☆☆

“Lock you out of your account without a reason/no recovery”

Written on: 29/05/2014 by cxMurphy163 (1 review written)

There seem to be only 2 options here. Either Hotmail is deliberately trying to lose customer, or the more likely one is that they only hire people with no sense. For 2 weeks I am trying to login from holiday and they are asking for a security code. Problem is that the recovery email address is also a hotmail and was locked. Then they got a really dumb page to fill information in. All completely useless as it always comes back as too less information. Even to my last message to their higher… Read Full Review

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★☆☆☆☆

“Awful”

Written on: 10/05/2014 by Trujillo186 (1 review written)

It's fine and dandy for a little while and then they come in and change everything about it making it very difficult and not very user-friendly. They recently made some new security changes which involved locking me out of my account that I use on a daily basis and making it impossible to get it back and renew or update my information was very difficult and very frustrating . I am not happy with the new changes I would not recommend Microsoft products to anybody anymore despite being a very… Read Full Review

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★☆☆☆☆

“Hotmail and its new security measures ”

Written on: 20/03/2014 by Hancockzl204 (1 review written)

I've been a hotmail user for 20yrs and recently with the new security measures they have become nothing more than a headache, first they lock you out my account and force you do do what they want you to do or else you're lock out totally until you accept their terms. I see no reason to provide more personal information than they already have, as far as my concern I'm done with hotmail for good. Lucky for me I keep a list of all my email addresses, so not nothing lost. It must be the… Read Full Review

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★☆☆☆☆

“HOTMAIL HAS GONE MAD WITH SECURITY!!!! ”

Written on: 27/01/2014

Hotmail has gone mad with security. making in impossible for users to access there e-mail accounts. the level of security they are using is too high. they are locking users out of there accounts making the experience terrible. if you don't mind using an e-mail sever they won't let you into your account. then Hotmail is for you. if you enjoy spending hours in a fit of rage loosing your mind to get into your e-mail account. then Hotmail is for you... other wise you will want to use another… Read Full Review

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★☆☆☆☆

“New change from hotmail to outlook, SUCKS!!!”

Written on: 24/08/2013

I've been an account holder for 17 years, and never had a problem until now that hotmail join outlook. I am now getting junk mail in my inbox. A few days ago I didn't get any incoming mails for the entire day. It is not as easy as it use to be when you login. My friends can't receive my mails, when they are sent through outlook. Unfortunately, I am going to switch to another email company. CHANGE IS NOT ALWAYS A GOOD IDEA!!!!… Read Full Review

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★☆☆☆☆

“Can't use same password; Horrible User Experience”

Written on: 21/08/2013 by gilamonster14 (1 review written)

First off, I understand security and am an IT Professional. With that said, the fact that I am required to create a new password anytime I reset it, is ridiculous. Strong Passwords should be and are required, but the fact that I can't use even two or 3 different passwords (I've used before) is stupid! This stupidity is magnified when I already have to use a CAPTCHA to reset it. YAHOO has seemed to follow suit with this hyper-security sensitivity to the point of madness. With all of the… Read Full Review

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★★☆☆☆

“Nauseous colors on Calendar redesign.”

Written on: 19/04/2013

Who in the world is responsible for the horrendous redesign of the hotmail calendar? It is just plain ugly, and whoever did it has no sense of aesthetics at all! The colors are nauseous! Frankly, the calendar was just about perfect the way it was. Change for the sake of improvement is to be applauded, but change for the sake of change is idiotic. Perhaps next time you should consult with the subscribers first!… Read Full Review

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★☆☆☆☆

“Nightmare time”

Written on: 07/09/2012

I bought a game recently, Guildwars 2. Since then, Hotmail has been a real nightmare. The game sends an authentication code via e-mail for security measure, I could never receive this e-mail using my Hotmail account. Right now, my girlfriend sent me an email a few hours ago, I've been trying to answer her for 30-45mins, keep getting server busy. Word of advice, stay far away from Hotmail… Read Full Review

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★★★★★

“my fav email”

Written on: 30/08/2012 by parkaparka (2 reviews written)

i had email on yahoo, gmail and so on and nothing worked so well &* smooth like the one i have here on hotmail. i love the design and how it also integrates your messenger!! on yahoo i used to get so much spam in my inbox, but here nothing!!!!!!!!!… Read Full Review

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★☆☆☆☆

“change is not all good”

Written on: 12/08/2012

I had hotmail for almost 15 years and I loved it. The past few weeks it has been difficult to open my e-mail since it has gone through a new E-MAIL instruction. At sign-in, I was asked for a profile, new security code, and other questions. The security code didn't work the first few times and after trying to get my e-mail for over 30 minutes-I finally did get in. I have closed my account--too frustrating! And then I was given a message that they will keep my account open for months before it… Read Full Review

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★☆☆☆☆

“Up until the last couple of week I was impressed. ...”

Written on: 15/02/2011

Up until the last couple of week I was impressed. Yes, we experienced some junk by for us it was manageable. However, this last couple of weeks, I'm getting these annoying messages telling me that Microsoft no longer recognizes hotamail. What does that mean?!!!

I have given my address to a multitude of people and I expect it to be accessible to them.
Please advise and note that this is urgent!
Thank you
Ruth Boden… Read Full Review

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Guest's Comment

Written on: 12/07/2012

Our company has had our email account since 2002. Our account was blocked because hotmail was hacked. I have been trying for 5-straight days with zero success to retrieve the account. There is absolutely zero customer service.

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★★★★★

“AWESOME! I've only been with hot mail.com for a short...”

Written on: 05/01/2011

AWESOME! I've only been with hot mail.com for a short period of time but already you are leaps and bounds over my previous provider. Spam Protection AAA+++++++ in my book. Email options has an excellent setup. Excellent auto support setup. Love how junk mail is put in the correct file from the start/saves me a step. Thank you, does not do you justice. Will and am recommending hot mail to everyone I know. +++++AWESOME+++++… Read Full Review

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★☆☆☆☆

“I first started with Hotmail 12 years ago. And for...”

Written on: 25/12/2010

I first started with Hotmail 12 years ago. And for eleven and one
half of those 12 years it worked fine and I had no complaints.
However, six months ago I started getting "We can't connect to Windows
Hotmail now, check your internet connection and try again later."
My internet connection was good (no problem accessing Yahoo or Google."
Now Hotmail is WORSE. It takes 5 to 10 minutes to open an email. You
get the above message time after time and "later" never seems to come.
I have hung in there… Read Full Review

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★★★★★

“For years I have had complete satisfaction with...”

Written on: 21/10/2010

For years I have had complete satisfaction with Hotmailm until this morning. Today I feel very let down. Please fix asap… Read Full Review

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★★★★★

“ QUANTO Mais informa opes e OS Detalhes Sobre Servi os...”

Written on: 27/09/2010

QUANTO Mais informa opes e OS Detalhes Sobre Servi os e oferecidos Produtos , Torna Mais facil um DECIS O de Compra SEJA sobrenum OU gratis preco Fixo, QUANTO Mais sabemos , informados Melhor somose Melhor favor tomamos.por DECIS O continuar uma semper oferecernos CADA Vez Mais informa oes.muito Obrigado… Read Full Review

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★☆☆☆☆

“It has been happening more and more often. It is...”

Written on: 26/09/2010

It has been happening more and more often. It is impossible to get into the Hotmai9l account to read the mail. I tried to reset my password several times to no avail. I do not know what is going on, but as soon as I am able to get into my hotmail account, I will transfer the whole content to either Yahoo or Gmail… Read Full Review

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★★★★★

“I am really upset that they have made it almost...”

Written on: 16/08/2010

I am really upset that they have made it almost impossible to access my MSN Hotmail.com. I have been using it for several years and have never had a problem. I have been told that they are going to delete MSN Hotmail.com so that we will be forced to use Windows Live Mail. If I was given a choice, I would have told them leave it alone. (As the saying goes,if it ain't broke don't try to fix it!)… Read Full Review

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Moulay_Mhamed1's Comment

Written on: 09/04/2013

iam deconected my mots de pass

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★★☆☆☆

“What an excellent service this used to be! It was the...”

Written on: 10/08/2010 by ZimbraIsEvil (3 reviews written)

What an excellent service this used to be! It was the first email service I ever used because someone at the library suggested it when I needed one. And it was no problem to write an email in plain text and send it. I still use it for business purposes. The one drawback was that I had to remember to check to save my sent emails but it now does that automatically. Occasionally I have to delete but that's okay. Eventually, I needed to send myself plain text emails to combine into a long one and… Read Full Review

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Zimbraisevil's Response to ZimbraIsEvil's Review

Written on: 07/09/2010

Can I update my own review?
<br/>
<br/>A couple of weeks ago I started having serious problems with the back button. I now get sent back to the sign-in screen or to a screen where I am told to re-send information. Is it too much to ask that when I am in the Inbox, that the back button send me back to ... here's a radical idea ... the INBOX.
<br/>
<br/>Sure, I know people would say, "But it tells you on the left where you are. Click on that." That's not the way my mind works. Right now Hotmail gets a one for ease of use. If it gets any worse, they're going to have to start accepting negative numbers.
<br/>
<br/>That doesn't even cosider the multiple emials I've been sending. I only sent each one once. I don't know why they're going out seven times. And each one is 300K!
<br/>

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★★★★☆

“Junk mail still finds its way to the inbox and even...”

Written on: 23/12/2009

Junk mail still finds its way to the inbox and even after marking it as sparm… Read Full Review

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★★★★★

“I first created my Hotmail account in 1998! Since...”

Written on: 25/08/2009 by Taylott (173 reviews written)

I first created my Hotmail account in 1998! Since then I've used many different email services, but have always relied on my hotmail account. The interface is straight forward and easy to use. I've never exceeded my inbox size restrictions and I do send and receive quite a few emails.

The compatibility with my Blackberry is also great. I've never experienced any connection problems or delays in receiving emails.

I'm not sure what it is, perhaps I have a certain amount of loyalty towards… Read Full Review

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