Sky Digital Reviews

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Latest Reviews

★☆☆☆☆

“Sky TV/Broadband ”

Written on: 12/08/2014 by Greeny174 (1 review written)

We decided to splash out when myself and my finace moved in together on sky TV/Broadband. After a rccky start and an engineer that came with hardly any tools and had to use mine and also afraid to drill a hole so I had to do it. then the problems really started. we went for the full package with multiroom thining that we would receive the best of everything. Well. since day 1 our broadband has not workled properly and we keep losing internet altogther for several hours. Thinking we were in… Read Full Review

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★★★★☆

“Good seclection”

Written on: 26/06/2014 by mathewj (3 reviews written)

Skys prices have imporoved recently and they have a good selection of programmes now, so I think its worth the price as satellite tv does have the widest choice of channels… Read Full Review

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★☆☆☆☆

“Sky must do better”

Written on: 25/05/2014 by Gallowayut89 (1 review written)

I have finally cancelled my Sky TV, having being a subscriber for very many years. Reasons are as follows:- 1. Far too many ads. Why should I have to pay for all this wasted time? 2. Far to many repeats. 3. Much content has been dumbed down to an unacceptable level. 4. I can get 90% plus of what I want on Free to Air / Saorview. 5. Sky is not a friendly company to deal with. 6. Customer service lines can take a very long time to answer. 7. Sky account cancellation procedures are… Read Full Review

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★☆☆☆☆

“3d and hd package ”

Written on: 23/05/2014 by lydiarose7 (1 review written)

sky rang and offered a package of family bundle, movies 3d and hd. They never said that you had to pay for 3d films. After another phone call I could watch 3d films if they were old on the 3 d channel. Tried to watch 3d film today (older film) but have to have upgraded hd to watch any films in 3d. what a rip off ,thank god I have time to cancel. Going back to netflix no hastle from them at all very sorry I left.A warning to new sky customers don,t believe a word they say… Read Full Review

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★☆☆☆☆

“WORST TV EVER”

Written on: 01/01/2014

I am unsure as to were I should start.......... I have been around for a few years and have enjoyed quite a few Christmas and New Years in my time. As a young boy, a young man, a father with my children and grandfather with my grand children.....I have always looked forward to sitting down at holiday times to watch the Christmas and New Years entertainment. This year was no different......except the fact that the selection of television entertainment that was served up by SKY was the most… Read Full Review

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★☆☆☆☆

“Sky dish repair ”

Written on: 16/12/2013

Following a windy Saturday in Ireland, our sky signal would not work. We phoned Sky and we were advised we had to wait 10 days for an engineer to call out. This turn around is not acceptable, they are well equipped with sales staff out knocking on doors and in shopping centres but no repair engineers to carry out simple tasks. No one else on our road with Sky dishes were damaged from the wind so I believe it was not fitted correctly 3 months ago. Ireland gets windy weather so am I to wait… Read Full Review

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★☆☆☆☆

“Expensive for poor service (customer and tv/telephone)”

Written on: 12/12/2013 by tjanab (1 review written)

After trying to set up my land line (which you are forced to purchase in order to get TV or broadband) I realized I could not receive calls. I called once and during the call was disconnected. I called back and was put through to three different people. The third person was so rude. Not only that, but I was told that the line had failed a test so they had engineers working on it. The turn around time was 4 days. When I asked how I would know if it was fixed her reply was "you have a mobile… Read Full Review

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★★☆☆☆

“Sky Telling You”

Written on: 01/12/2013

The cost of SKY is very high for the service that is provided the phone line and broadband not as good as they say, the TV side is rather expensive for the programs that are shown as the channels are duplicated by three, that means so many channels with the same program running at the same time, ok they say hundreds of channels but take away the duplicated ones and the count is down to a very small number, and some days are duplicated so what one saw yesterday you have today; so one gets a bit… Read Full Review

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★☆☆☆☆

“SKY Engineer cancelations excuses”

Written on: 07/08/2013

Sky tv engineer called at 5pm the night before the arranged appointment ,this suited me as it freed me up for my day off .the engineer brought his tools ,drill and my new sky box into my home then had a quick look around .he wanted me to leave my 15 year old dish up (approx age ) and use the single core coax cable to connect my new box up , when I insisted I wanted to use the record facility he said " everything was repeated and I didn't need record " I told him when it rained I lost signal… Read Full Review

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Slytv's Comment

Written on: 07/08/2013

Sounds about right !

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★☆☆☆☆

“Terrible customer service!!!”

Written on: 05/08/2013

Have been a Sky customer for over 6 years and not had many problems untill now! Decided to cancel Sky and go with Freesat, as our box is on the way out and as most of you know, you have to buy a new box if it stops working and you are out of contract but keep the Broadband and telephone (which is ok) however not as easy as we thought. They offered us 6 months free sky, which is only the basic package and movies normally costing us £59 a month with internet and phone (which started at £40! So… Read Full Review

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★☆☆☆☆

“Not bothered”

Written on: 25/07/2013

Not bothered when yo cancel, rude customer services rude line manager (Romeo) when you get through, hard to find email address to complain tv and broadband constantly not working they want £70 each time for an engineer to look at your box rip off prices keep hiking channels dissapearing poor… Read Full Review

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★☆☆☆☆

“rip off merchants”

Written on: 16/06/2013

Sky are total rip off merchants,my package started at £50 and over 2.5 years has crept up to £88!! with no added extras - when I confronted them about it they said it was the phone calls - this confused me as I am at work all day and use my mobile 99% of the time!! I liked the programmes at the beginning but Sky just keep repeating them over and over so I ended up watching normal tv anyway and the customer service stinks - my controller packed up after a year, I ordered a new one from sky as… Read Full Review

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★☆☆☆☆

“Installation Failure”

Written on: 30/05/2013 by Vexed65 (1 review written)

Ordered Sky on line and scheduled installation for today 30/05/13. Recieved call from engineer last night confirming he would be here first thing 8am. When nobody arrived by 11am I rung his mobile and left a message to call me back as he didnt answer. Then rang Sky and was on hold for 26 minutes only to be told to call ABC installers on another premium rate number. No apology was forthcoming and no explanation as to why engineer hadnt attended but assured me they would be arriving after 2.30pm… Read Full Review

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★★☆☆☆

“sky is not good”

Written on: 09/05/2013

i do not like sky! it was working fine for the first 7 years i had no problems what so ever with it. Well that was until now! my sky box isn't working it says no signal all the time and i am paying lots of money for it !!!! so people i just want to tell you don't go with sky. when i call them up they just put you on hold for ages ans it is so annoying i just want to tell you this so you don't have to go through what i did :) but there sky hub is OK but it is very slow… Read Full Review

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★★☆☆☆

“Poor customer services”

Written on: 15/04/2013 by Hoyes123 (1 review written)

When I signed up for a package with sky which included a M&S gift voucher which I didn't receive I did a live chat with sky to sort this out and to no surprise I was cut off before the problem is resolved they make it very difficult to get threw to them and phone calls are at a ridiculously high rate to put you off calling its terrible considering the money they make from their customers!… Read Full Review

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★☆☆☆☆

“I emailed Sky 3 months ago telling them I was...”

Written on: 06/04/2013 by ZAPHOD19 (2 reviews written)

I emailed Sky 3 months ago telling them I was switching to Virgin and wanted my Tv, Phone and Broadband cancelled. They cancelled my broadband and phone deal but kept charging me for tv, even though I had asked for the service to be terminated. After paying for a service for 3 months that I did not receive I rang sky to raise the issue and was told that because I did not give them my answers to security questions in my email I wasn't getting my money back. I included my name, address and… Read Full Review

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★☆☆☆☆

“BAD SERVICE ”

Written on: 05/04/2013

SOME FACTS: Take at least 10 minutes to answer calls When cancelling they like to hang up Their terms are not customer friendly They enjoy to prolong the cancelling process Many faults with their sky box sometimes channels don't work Broadband isn't as good as other internet providers Last but not least they suck ass… Read Full Review

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★★☆☆☆

“Waste of money”

Written on: 15/03/2013

I bought the sky package on an offer of £20 a month, sky tv, broadband and talk. After 6 months my bill for on average 55 pound a month! I never used the land line since we both had mobiles, basic tv package. The last year the internet was unconnectable most times. After getting in touch with sky once through email because calling them is impossible there numbers cost a fortune plus they keep you on hold for 5 - 10 mins. So they emailed me back telling me they would look into it and to try… Read Full Review

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★☆☆☆☆

“Sky TV”

Written on: 28/01/2013 by lippy1 (1 review written)

What crooks, called me in September offering me a free 4 month sky tv package as I was actually unplugging my sky box, said it wasn't a contract, if I wanted to take up a contract after the 4 months then I could, they have taken nearly £100 out of my account and tell me I have to give them 31 days notice for a contract I dont even have. Spent 45 minutes on the phone to them which I will be charged for and he ended the conversation by saying well you dont really have a contract as you… Read Full Review

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★☆☆☆☆

“Sky Landline Telephone”

Written on: 21/01/2013 by ianchodges (1 review written)

I have had a phone with ex-directory number for 7 years. I recently swithced to Sky. Suddenly started getting sales calls, at least tiwce per day. Now back with BT and still those as****es call. DO NOT SUBSCRIBE TO SKY FOR YOUR PHONE !!!… Read Full Review

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