Sky Digital Reviews
Latest Reviews
★★☆☆☆
“sky is not good”
Written on: 09/05/2013
i do not like sky! it was working fine for the first 7 years i had no problems what so ever with it. Well that was until now! my sky box isn't working it says no signal all the time and i am paying lots of money for it !!!! so people i just want to tell you don't go with sky. when i call them up they just put you on hold for ages ans it is so annoying i just want to tell you this so you don't have to go through what i did :) but there sky hub is OK but it is very slow (read more)
★★☆☆☆
“Poor customer services”
Written on: 15/04/2013 by Hoyes123
When I signed up for a package with sky which included a M&S gift voucher which I didn't receive I did a live chat with sky to sort this out and to no surprise I was cut off before the problem is resolved they make it very difficult to get threw to them and phone calls are at a ridiculously high rate to put you off calling its terrible considering the money they make from their customers! (read more)
★☆☆☆☆
“I emailed Sky 3 months ago telling them I was...”
Written on: 06/04/2013 by ZAPHOD19 (2 reviews written)
I emailed Sky 3 months ago telling them I was switching to Virgin and wanted my Tv, Phone and Broadband cancelled. They cancelled my broadband and phone deal but kept charging me for tv, even though I had asked for the service to be terminated. After paying for a service for 3 months that I did not receive I rang sky to raise the issue and was told that because I did not give them my answers to security questions in my email I wasn't getting my money back. I included my name, address and... (read more)
★☆☆☆☆
“BAD SERVICE ”
Written on: 05/04/2013
SOME FACTS: Take at least 10 minutes to answer calls When cancelling they like to hang up Their terms are not customer friendly They enjoy to prolong the cancelling process Many faults with their sky box sometimes channels don't work Broadband isn't as good as other internet providers Last but not least they suck ass (read more)
★★☆☆☆
“Waste of money”
Written on: 15/03/2013
I bought the sky package on an offer of £20 a month, sky tv, broadband and talk. After 6 months my bill for on average 55 pound a month! I never used the land line since we both had mobiles, basic tv package. The last year the internet was unconnectable most times. After getting in touch with sky once through email because calling them is impossible there numbers cost a fortune plus they keep you on hold for 5 - 10 mins. So they emailed me back telling me they would look into it and to try... (read more)
★☆☆☆☆
“Sky TV”
Written on: 28/01/2013 by lippy1 (1 review written)
What crooks, called me in September offering me a free 4 month sky tv package as I was actually unplugging my sky box, said it wasn't a contract, if I wanted to take up a contract after the 4 months then I could, they have taken nearly £100 out of my account and tell me I have to give them 31 days notice for a contract I dont even have. Spent 45 minutes on the phone to them which I will be charged for and he ended the conversation by saying well you dont really have a contract as you... (read more)
★☆☆☆☆
“Sky Landline Telephone”
Written on: 21/01/2013 by ianchodges
I have had a phone with ex-directory number for 7 years. I recently swithced to Sky. Suddenly started getting sales calls, at least tiwce per day. Now back with BT and still those as****es call. DO NOT SUBSCRIBE TO SKY FOR YOUR PHONE !!! (read more)
★☆☆☆☆
“Disaster. ”
Written on: 01/12/2012
I have had sky now for 2 months and for 4 days now my sky box has been saying there is no signal being received. I have called sky and the basically told me to get someone out to fix it? The person I spoke to was no help atall and just didn't believe I deserved a refund for the past for days I have been made to pay for! I called the by man and has givin me by vision for half the price and better service. (read more)
★☆☆☆☆
“LYING SCUM BAGS”
Written on: 08/11/2012 by tiggs123
LIED ABOUT EVERYTHING LYING ABOUT FREE INTERNET AND CALLS LOAD OF SH1T (read more)
★☆☆☆☆
“Customer Service At Its Worse”
Written on: 11/10/2012
Well where to start, congratulations Sky on employing staff with no concept of the English language in the complaints dept, well done, very helpful, obviously not trained in customer care either. As a new customer to Sky I was expecting a basic standard of help with my complaint however how wrong was I After being made to feel that the mistake that was made was mine they had set two accounts up from my bank with payments going out at random throughout the month, £80 in total, for the... (read more)
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Showing 1 - 10 of 104 Reviews
★☆☆☆☆
“Even the professionals have no idea!”
Written on: 11/10/2012 by packershk97 (5 reviews written)
I've never really had to bother too much with the customer services at Sky. However recently my next door neighbor decided to get sky installed as well. So the Sky engineer came and installed a new dish for them. Whilst doing so, ended up blocking my own satellite signal. You would think the engineer would know what he was doing, or at least come round and test mine was still working after he installed it. I phoned up Sky but after they refused to speak to me, as I'd forgotted what my... (read more)
★☆☆☆☆
“Con men”
Written on: 15/09/2012
Wd have very happily been with sky for years. We have converted many friends to the delights of sky plus. We have claimed no other tv to be better.... Yet we decided to cancel movies choosing it to be better fit US to buy per movie. We had 3 movies saved recorded whilst paying sky customers yet now the movies disappear but we paid for them. Try to phone sky - 64p a min to sort it out you are having a laugh. Sky are rubbish Do not but sky Other company's do same stuff. Virgin anytime rocks.... (read more)
★☆☆☆☆
“gone right down hill................not worth a penny”
Written on: 01/09/2012
one of this weeks premier films - 'the rise of the planet of the apes'. er - its nearly 2 yrs old. am tired of paying £16 a month for movies that r constantly repeated. the other channels are just as bad - repeats repeats repeats.....not just repeated once or twice but dozens of times. HD - dont bother! if uve got hd ready fact is ur tv is of a good enough quality u wont even notice the difference with hd...something SKY admitted to after getting into a 12month contract. and how... (read more)
★☆☆☆☆
“worst customer service I've ever experienced”
Written on: 12/07/2012
Just rejoining sky after leaving 2 years ago for Virgin (which was much much better). Moved to an area where Virgin was not an option. Engineer showed up who was incompetent and couldn't figure out how to plug in a sky box. Claimed I needed an adapter, so suspended the installation until I provided an adapter. I asked him to leave the cable box as I thought this was an easy fix but was told that he couldn't do that as he would not get paid unless he completed the installation (if I plugged... (read more)
★☆☆☆☆
“sky tv”
Written on: 02/07/2012 by cherrylips23
dont bother tojoin sky its rubbish i have been with them for over 12 yrs and they have got worse rubbish customer service and horrible tv most of the 3d u have to pay to view which is stupid so im leaving sky and going to freeview, when i phoned them because my payment came out late i got cut of 4 times on the phone and online chat. (read more)
★☆☆☆☆
“They make cancelling almost imposable”
Written on: 16/06/2012 by Simon_F1 (5 reviews written)
Ordered the Multiroom HD with sky sports and family channels £75 a month subscription + a one of payment of £398 for 2 extra boxes and was horrified to see they brought 250Gb on installation when we clearly stated we want 1Tb. Trying to get the boxes changed became a joke and we just went around and around in circles with them promising to phone us back, but they never do, so in the end we cancelled it and said "send the engineer out to remove your equipment and give us our money back" the... (read more)
★☆☆☆☆
“awful customer service”
Written on: 29/05/2012
i bought sky online over the weekend as i had just moved house and they were offering a good package , at half price for six months. so i went online with my card and account and arranged for time this weekend for the installation to take place. i log into my sky yesterday only to be advsied that my account was cancelled, i had recieved no letter, no text or email , despite them having the ability to do all three. i called and they quiet frankly told me it is to do with my address, they... (read more)
★☆☆☆☆
“You can get the same content torrent but without...”
Written on: 04/05/2012 by jairo1
Don sign any contract with Sky, is just the same you can get from internet but with a lots and a lots of advertising. Is just so annoying have to pay 55 quids every month for watch thousand and thousand of adverts. Doesn't worth. I fail getting this product and now i have to stay for 1 year. bad. (read more)
★☆☆☆☆
“Stick all contracts”
Written on: 03/05/2012 by tinann (1 review written)
Well there are many thousand with complaints about Sky. When you cancel sky I would not sign up with Virgin or BT because my friends they are all the same, I know, I've tried them. Now I will not sign a contract of any sort until there is a clause in to benefit me, that is if they do not provide the service or put things right within 24 hours the contract can be cancelled. Now do you think that will ever happen? your answer I assume is NO. So why not? The only answer to that is they can not... (read more)
★☆☆☆☆
“THE contract beware!!!”
Written on: 13/04/2012 by laundrymaid
BEWARE!!have been with sky broadband phone contract finaly ends in july2012 however , we wanted to down grade 4 mth ago as husband came out of work, but unfortunatly my husband got talked into HD instead of down grading,unknown to him it was another contract!!! .So, when we came to cancel the contract which we were in our right to stay or opt out! oh no could not! as apparently they put us us into another contract just for THE HD so now we are still stuck with paying untill the HD... (read more)
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Showing 11 - 20 of 104 Reviews
★☆☆☆☆
“Sky Fine, installers awful”
Written on: 03/04/2012 by rpratt21
Applied for a standard sky package with tv, broadband and phone as I was moving into new flat. All signed up and then lovedigital (skys installers) got involved. They phoned back a few days after the order to say I couldnt have broadband or a phoneline. Shame i thought and phoned sky themselves to check. Turns out they hadnt got the address right and it was possible after all. Not a great start but sorted out with Sky Directly Day of the install I requested an evening instal as we were... (read more)
Uselesssky's Response to rpratt21's Review
Written on: 04/10/2012
Very contradicting info from the "guest's" response (18/4/1012) who claims to be a former sky engineer. Sky came round to instal everything at my property. However, they claimed it was "awkward" but stated that the SAT team should be able to put it on the chimney no problem (severely contradicting what the so called "former sky engineer" has stated!!). The SAT team were useless, didn't even come to inspect the property. They simply told the engineer who was round at the time that they couldn't do it, which he was surprised at. I agree that Sky are real money grabbers, but they couldn't even be bothered to try with mine. Clearly getting too much money and have become lazy! Also the engineers don't seem to have a clue between them, uselss!
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★☆☆☆☆
“WHY BOTHER LOOKING”
Written on: 20/02/2012 by thiek2 (11 reviews written)
Sky advertise that if your a customer they offer rewards to see movies at the cinema. I have looked at movies available in our area and we would have to travel 36 miles to view a movie , whats more whenever I have looked at availability of movies it has always said, sorry fully booked, so I have finally given up on the idea. Good advertising on Sky's part if only it worked out in REAL LIFE. (read more)
★★☆☆☆
“two days of my holiday wasted!”
Written on: 17/02/2012 by Tahera (1 review written)
my sky box kept freezing when trying to record programmes or partly recorded programmes. The guy at Sky was very helpful in getting the clarity of picture corrected on my screen. To cut a long story short I phoned Love Digital 3 times over the last two days without getting anything solved. As I have a communal dish they said that the fault was with my dish and I have to callout my Housing association engineer, which I did. He said everything was perfect with the signal and it had to be the... (read more)
Sulem's Response to Tahera's Review
Written on: 18/04/2012
Who are this Love digital ?
I think i better read up on them. I am an ex Sky engineer, if any business partner of Sky is on a service call they carry replacement boxes on board at all times, they do not attempt any repairs on the boxes , other parts leading to the box yes, but not the box its self.Incidentally it does sound like a box error, however if it persists after a replacement box, then the LNB ( the point bit at the front of the dish) could be faulty
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★★★★★
“Surprised by bad reviews. They've been excellent with me”
Written on: 07/02/2012 by Chandichok (4 reviews written)
I have sky at home and they have been excellent. When the signal was taking a knocking from the weather they came out for free next day and adjusted the box lwb or something simialar. Their prices aren't the cheapest but they are the leaders of content with far more available. They have Sky Go for all my devices and adding bbc iplayer soon which is amazing. You get what you pay for, truly excellent customer service. (read more)
★☆☆☆☆
“DO NOT EVER MAKE THE MISTAKE OF GETTING SKY”
Written on: 25/11/2011 by Iamnr (1 review written)
I am simply going to copy and past the email's I sent sky to illustrate how terrible they are. I really should have checked ratings for sky online before I bought it , I would have seen how poor everyone says they are This is the first email I sent After getting it working after more than 3 months ___________________________________________ At the end of August I signed up to get Sky TV which was to be installed on the 6th of September. The engineer came to install the sky box while my... (read more)
Guest's Response to Iamnr's Review
Written on: 03/05/2012
Well you are one of many thousand with complaints about Sky. Although I would cancel sky I would not sign up with Virgin or BT because my friend they are all the same, I know I've tried them. Now I will not sign a contract of any sort until there is a clause in to benefit me, that is if they do not provide the service or put things right within 24 hours the contract can be cancelled. Now do you think that will ever happen? your answer I assume is NO. So why not? The only answer to that is they can not guarantee you getting what you pay for 24/7. Another reason is that I only want the sports channel, but I have to pay for a package. That means I have to pay for something I will not use and want so I can purchase something else. Tell me, would you pay to go in to a shop to buy a loaf of bread? These companies are dictators. Why do we allow it? Why don't we all stick together, cancel the direct debits, stop using these companies? If we all did that they would not last one week, and they would never be able to prosecute, they would not have time before they went bust.
My TV now consists of FREE SAT which gives me some HD channels, if I want more I buy or rent the film. I what all the sports including football through my laptop (Connected to tv if I wish) using FREEFOOTBALL.com. I have been using this system now for about three years, and guess what. I have never had any trouble, I don't lose the picture except through weather conditions, which is against anyone's control. The best part of it is that I save so much money me and the wife can afford to go for a meal and take extra holidays. Worth thinking about hey?
I wish you good luck with your contract and send my sympathy.
Mick
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★☆☆☆☆
“poor service on sky box office for boxing ”
Written on: 13/11/2011 by cassis12
had to go to the worst channel in the history of television to get the manny pacquaio fight primetime with the worst people on the phone ever. had to wait 15 mins to get answered then took them a further 15 mins to book it i cant understand why its not on sky box office which is suppose to be a great channel with everything all the big box office fights its a joke and quite frankely a disgrace to all its customers and if you dont have a credit card you cant buy it on primetime stupid channel... (read more)
★☆☆☆☆
“Customer Sales & Service is THE WORST !!! BE AWARE !!”
Written on: 01/11/2011 by elemblough (1 review written)
Ordered Sky TV, Broadband and Home Phone package on 17th October, I was asked to supply a MAC code from my current supplier (Orange) so the transfer could begin, Within a couple of days the router arrived for the Sky broadband, so now all I am waiting for is a telephone call or email from Sky to confirm a date as to when I am up and running with them. This is where Sky messed up... I had a call from Sky saying that there was going to be a delay, and the reason given was that Orange for some... (read more)
★☆☆☆☆
“Sky Customer Service Standard NONE”
Written on: 15/10/2011 by leracing (2 reviews written)
Sky came to fit new dish yesterday (14/10/2011) so we can have Sky+ in multi room as advertised on tv, two HD Sky+ boxes - one with 1 tb of memory & one standard Sky+ box a new dish, cables & fitting for £49.00 ACE you would think!!! NO?? WHY? Because we have the wrong type of roof on our housing association home in north somerset, for the silly little jobworths of a Sky man to put he's ladders against (heath & safety) in case he falls off.So if you have roof with a chimney like mine you... (read more)
★☆☆☆☆
“Nothing but trouble, even lied 2 get me 2 join up”
Written on: 17/08/2011 by LisaHeintze
Nothing but trouble, even lied to me to get to join them Been with Sky for about 2 weeks now. I'm very unhappy with them. Before i agreed 2 to join i had 2 different sky workers both say that they would give me a £30 credit on to my sky account if i agreed to join up with the Sky world package, unlimited broadband, phone, also had another box in another room. Total was £92 a month. It was a lot of money each month so they tried 2 change my mind by saying that. I told them i wanted a price... (read more)
★☆☆☆☆
“A monkey would deal with a human better”
Written on: 04/08/2011
Whoever designed their customer service is someone who hates humanity very much and is on a mission to destroy it one heart attack at a time. At each opportunity, Love Digital lied to me about what's going, gave me false info about the times and dates of the installation, and then of course refused to even acknowledge that they're doing something wrong. Thanks to the Love Digital "service", I am having to rearrange my whole day because I don't know when the engineer is coming to do the... (read more)
Guest's Comment
Written on: 27/08/2011
I have had had much worse experience than this. Waited for 6 months for the communal connection to be brought to individual flats. Love digital lied about me saying over the phone that I have cancelled the appointment because of other plans when I waited a whole day till 7 in the eve for the Engineer to come by and it still didn't work out as he had no equipments. Really not acceptable service. Really my blood is boiling with anger at the moment, I just want to get over with it!
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Showing 21 - 30 of 104 Reviews
★★☆☆☆
“Upgrade online, downgrade don't bother, my request was...”
Written on: 01/08/2011 by mojoba (3 reviews written)
You can upgrade your subscription online but you have to call up to downgrade. I have called twice to cancel the sky movies package but I'm still subscribed, and I'm being charged £ 16 a month extra for these channels. The terms and conditions say you need to give Sky 30 days notice to downgrade, wheras I have found its not that easy. My first request was ignored. The second time I called I recieved an apology for my 1st request not being actioned, I was also promised a call from the... (read more)
★☆☆☆☆
“Just awful. Dodgy installation that they refused to...”
Written on: 30/03/2011
Just awful. Dodgy installation that they refused to stand over. Couldn't even get them on the phone most of the time. A engineer sorted out the problem in minutes (poorly connected cables on a communal dish. These were love digitals connections). Unfortunately it took 5 weeks and about 1000 hours on the phone before sky would send him out. Avoid if at all possible (read more)
★☆☆☆☆
“i make a big mistake by joining skytv.first i was...”
Written on: 20/03/2011
i make a big mistake by joining skytv.first i was misinform about the package.i send a email to sky that i want to cancel my contract,i got automate email that someone will contact me soon.as you know nobody contact me then i call them the advise
told me it been a month i should call them before the first month of my contract,when i told him that i send a email,he told me i have to pay over 100 pound.they are just cheating people.as you can see they just been waiting that i used sky for one...
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★☆☆☆☆
“I accepted a special offer from Sky for the equipment...”
Written on: 01/03/2011
I accepted a special offer from Sky for the equipment and two packages for £100. When the installer arrived he told me "We don't do lofts." He wanted to run the cable round 18 corners instead. I had to buy the cable and run it through the loft myself. Then he came back to connect it. Later I wanted to change a package and was told by the call centre that it was a straight swap and there would be no extra charge. Later my bank account was debited without me being told first. Eventually I... (read more)
★★★★☆
“At the moment I am with virgin media but only because...”
Written on: 19/02/2011
At the moment I am with virgin media but only because they offered me 6 months half price broadband. Before that I had 12 months with sky. I had been with sky since the start and always had good rapport with customer service. over the years I swapped and changed due to cost cutting in the home. In july I will be looking at going back to sky especially if they offer me half price on everything for 12 mths. they did during nov and dec.
they do offer better tv and the only downside is when the...
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★★★★★
“I have now been a Sky customer for over 1 year and I...”
Written on: 31/01/2011 by superstar84 (2 reviews written)
I have now been a Sky customer for over 1 year and I still love it as much as the day its was first installed. The channels are second to none and although it can be quite costly, you get what you pay for. I have the unlimited phone pack which is fab as my sister works in USA and Canada for 6 weeks at a time and I am able to call any landline free of charge. My broadband is through the telephone line and is very reliable. The speed differs between 15-20mb. The only downside is if there is a... (read more)
★☆☆☆☆
“ADVERTS ON ALL CHANNELS at the same time. I find i am...”
Written on: 18/12/2010 by Jeff1970 (1 review written)
ADVERTS ON ALL CHANNELS at the same time. I find i am making myself metally sick searching for something to watch during the breaks. There is only BBC news which repeats every 15 minutes and a summary every 7 minutes.
Too many American programs for children. I didn't like my sons watching American style programs, they don't speak properly. Poor quality chinesse toys are advertised during the many breaks.
I feel absolutely great leaving SKY which took a whole hour on the phone.
I am so...
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★★★★★
★☆☆☆☆
“Great timing guys, my partner is making a programme...”
Written on: 08/09/2010
Great timing guys, my partner is making a programme about poor customer service so we filmed and recorded the calls over the loudspeaker as we had heard about dreadful service!
Staggered that despite 7 phone calls to Love Digital (Sky installation company) at various stages throughout the day and assurances that "he is definately coming" from the customer services team, the engineer neither showed up nor telephoned as promised when purchased.
Do not believe a word these people say, they are...
(read more)
★★★★☆
“After years of struggling along with Freeview I...”
Written on: 31/08/2010 by Frosteee (69 reviews written)
After years of struggling along with Freeview I finally decided to move across to Sky TV in my new home, partly because the signal was dreadful in our block and partly to benefit from services like the 'free' broadband and Sky+.
Getting Sky installed was relatively pain-free and within 10 days we had the Sky+ box working in our flat. The only issue with the installation was that the engineer didn't set the Sky remote to work with my TV but we've since sorted that out.
We only have the...
(read more)
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Showing 31 - 40 of 104 Reviews
★☆☆☆☆
“Been with Sky for 12 years on their full package of...”
Written on: 10/08/2010
Been with Sky for 12 years on their full package of sports and movies and decided to take them up on their advertised offer of a free HD box and free installation with a multiroom subscription. Logged in on my Sky ID, completed the online upgrade form and proceeded with the order. A day later I get an email asking me to call Sky. I call them only to be told my order is being manually processed and I will get a call within 24 hours. 3 days and no call back so I call again only to be told I... (read more)
★☆☆☆☆
“sky+ box breaks at 10 months old, so they "fix" it...”
Written on: 22/07/2010
sky+ box breaks at 10 months old, so they "fix" it free, breaks again at 11 months old- so they "fix" it again, breaks again at 12 months old and they want £55 to "fix" it again, I dont think so. They refuse to replace box, they will only do HD and want £10 more than the £50 I already pay to "watch" a broken box. Despite box being broken they still insist on taking another months payment. Customer for 10 years but no longer! Fed up of reporting broken boxes. (read more)
★☆☆☆☆
“ANY THING TO GO WRONG WITH SKY TV THEY ARE SO QUICK TO...”
Written on: 06/07/2010
ANY THING TO GO WRONG WITH SKY TV THEY ARE SO QUICK TO SAY YOU NEED AN ENGINEER.CHANNEL 4 AND A FEW OTHERS WE CANNOT WATCH. SOME TIMES SOUND IS A PROBLEM; OTHER NO SIGNAL RECIEVED.ITS A joke. 65 POUND FOR A TECHNITION TO COME OUT IS DISCUSTING WHEN I PAY 56 POUNDS A MONTH TO THEM ANYWAY.THEY SHOULD SORT OUT THE PROBLEM FREE WHEN YOU ARE PAYING THE AMOUNT YOU PAY A MONTH. CUSTOMER SERVICE VERY POOR YOU ARE ON HOLD 10 MINUTES BEFORE YOU SPEAK TO ANYONE. ONLY TO FINE THEY ARE NO HELP. (read more)
★★★☆☆
“I am updating my review below, over the last two weeks...”
Written on: 05/07/2010
I am updating my review below, over the last two weeks I have suffered problems with my sky box, picture not showing, no signal being shown despite the fact that my freesat box runs off the same lnb and has picture.
when I telephoned sky they said I needed an engineer out at a cost of £65 and if I needed a new box it would be guaranteed for 3 mths only so I potentially could be paying £65, 4 times a year, funny that my box starts to go wrong just after my 12mth period is up. I have now...
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★★★☆☆
“I was with sky then decided to go to freeview, I found...”
Written on: 29/06/2010
I was with sky then decided to go to freeview, I found top up tv but sadly my signal kept playing up so I opted for virgin media. After 12 mths sky offered me a good deal so I switched over to them. I quickly upgraded to the hd with full package but over the year kept swapping and changing due to what was being watched and what was not. I have now reached the end of my year and sky have offered me free unlimited phone calls, line rental and unlimited broadband with movies and sports and hd... (read more)
★☆☆☆☆
“far to many repeats on all channels even movie...”
Written on: 13/06/2010 by tigtorch (1 review written)
far to many repeats on all channels even movie channels are repeated. Dont see any point paying for programs ive seen 10+ times! Rang up to cancel and sky do their best to talk me into buying broadband and phone package. Wouldnt recommend them to anyone! (read more)
★☆☆☆☆
“ ”
Written on: 26/05/2010
SKY PACK :I got a tv, phone, internet package. The service is not good, to install the dish, connect tv and internet I had to wait more than 5 weeks, then when installing the dish they made a hole in the chimeny and we had damp on the wall, had to take chimeny out, they say it is not their responsability!!
I ask them to reinstall the dish, and now they say I have no good signal and have to cancel the contract, and this is funy they want me to pay for cancellation, well they are the one no...
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★☆☆☆☆
“I called SkyPoint Digital's 1-877 number was on hold...”
Written on: 13/05/2010
I called SkyPoint Digital's 1-877 number was on hold for about 10 minutes, which is ok and understandable if they are busy. I wanted to order the Canon D50 listed for $319, and also the 17-85MM lens. They stated that the battery and charger are not included and would be about $400 more. So I polited declined the b and C and stated that I wanted the body only at the advertised price. After a minute of silence, the sales rep stated that the D50 was out of stock. Ok, I will be flexible since... (read more)
★☆☆☆☆
“When Sky's box broke down, they wanted us to pay £60...”
Written on: 14/04/2010
When Sky's box broke down, they wanted us to pay £60 for the new box plus £30 installation. We refused and canceled the service but Sky insisted we pay for two more months. When we did not pay, Sky called the bailiffs. NOT RECOMMENDED! (read more)
★☆☆☆☆
“I live in a block of flats and when I join SKY in 2007...”
Written on: 09/04/2010
I live in a block of flats and when I join SKY in 2007 a subcontractor
(Spectrum Ltd now LOVE DIGITAL) went to install the Sky Tv and for some reason the engineer disconnect my communal aerial.
Now that I have decided to leave Sky I have no Tv signal whatsoever and unable to receive the 5 normal channels, have contacted the contractor who are not wiling to send an engineer to reconnect my Tv signal and are insisting in charging me £70 for the service even though Sky have asked me to contact...
(read more)
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Showing 41 - 50 of 104 Reviews
overview
Top 5 Digital TV
To calculate the top 5's we take the following factors into account:
• All the star ratings the company/product has received,
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Guest's Response to rpratt21's Review
Written on: 18/04/2012
As a former Sky engineer i have seen this a few times before. It is impossible to say if a property has a communial system without visiting first, sky try to keep a record of these properties but it is rarely accurate.
A possible course of action for you is to contact Sky directly, as a matter of course they will have to send out a standard engineer ( insist on a Sky engineer and not a Business partner). The engineer will either place the dish else where on the property ( with your consultation of course) how ever if the ONLY place the dish can go is on the roof and the Standard engineers equipment can access this point then he should offer to arrange for a SAT team ( Special access team) to attend and complete the installation, this is a two man team that has additional training for the more awkward access points ( they can hang off ropes etc)...There is no charge for this team if you follow this route.
Please note, Sky will not put a dish on a roof / chimney purely for cosmetic reasons