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Picture courtesy of kilo.
| Customer service | 7.9/10   |
|---|---|
| Value for Money | 6.9/10 |
| Reviewer Rating | 7.4/10 |
| Overall Rating | 7.4/10 |
Full review by
GAFFA
on 24th Apr 2008
User Rating : 7
Respect :
0
Good Points: Good Insurance service and a few travel and privilege benefits
Bad Points: High annual fee if not used for the extra perks and benefits
General comments: Have got more out of my PURE-LUXURY card as i also get the extra health benefits which none of the other cards offer! However this also comes at a price and some exclusivity. Amex only offers travel and leisure benefits but what about health?..Listen to us amex!!!
GAFFA's review and ratings | 70 words
Review by
Guest.
on 15th Apr 2008
User Rating : 3
Respect :
0
I have recently cancelled my Centurion card, having had one since 1999. The travel service is poor - the internet offers better deals.
There is really no benefit to this product and the customer service whilst initially was great is know nothing better than average.
Guest.'s full review | 53 words
Review by
clarkrossi
on 11th Apr 2008
User Rating : 10
Respect :
0
I was one of the first in '99 to be invited to be a Black Card holder. I'm known as a 'Charter Member' which means I'm one level above that of a normal Black Card user.
I'm only 36, but have had an Amex card since I was 21, so they know me well..
clarkrossi's full review | 66 words
Review by
Guest.
on 9th Apr 2008
User Rating : 4
Respect :
0
I was offered a "Black Card" based on prior purchase history. After paying the outrageous fees for years and never using any of the "exclusive" services, I finally downgraded to a Costco Cash Back AmEx.
Guest.'s full review | 44 words
Review by
Malestone7469
on 9th Apr 2008
User Rating : 9
Respect :
0
Yes, its true that there are other cards with zero annual fees etc. Being able to use the Amex Black basically says that the user does not mind paying for his perks/kicks.
I know that Amex has recently started to remake themselves anew after all the bad comments and press from the members. But please remember why you took THE BLACK CARD in the 1st place...
DISTINCTION above all else.
Malestone7469's full review | 117 words
Review by
DJF
on 2nd Apr 2008
User Rating : 8
Respect :
0
Centirion Card, is the perfect card for me, and I wouldn't give mine up for anything. I can use my card everywhere I want to. I have no problems with processing large transactions. I have never had anything but fabulous Customer Service, and I always receive upgrades to hotel rooms.
DJF's full review | 51 words
Review by
Guest.
on 25th Mar 2008
User Rating : 0
Respect :
0
Why deal with amex when they don't even know what the word
'customer service" really means. for each and every one of you readers think about this:
There are so many credit cards on the market that offer zero
annual fee's. i would think that these high annual fee's could be donated to some charity vs. giving it to ax. Its just a piece of plastic.
the zero annual fee cards work the same. you purchase something, the bill comes and you pay the bill by its due date.
for those interested in trave ...
Guest.'s full review | 283 words
Review by
USNYBlack1
on 6th Mar 2008
User Rating : 10
Respect :
0
Many upgrades available when you use the American Express Centurion Black, flew home to NY using British Airways, even thou only booked into economy, one flash of the black card - and I was whisked away to first class. Sitting just 2 rows away from Victoria Beckham! Jimmy Choo (marbella) shut down for one afternoon so I was able to browse the shoes in privacy - this privilege was gained by my Black Card! Once tried to spend $80.000 USD in Hermes NY - and shamefully the black card was denied, but ...
USNYBlack1's full review | 101 words
Review by
berkshiredavid
on 20th Feb 2008
User Rating : 5
Respect :
0
You have to fight to get to someone who cares when you call the American Express Centurion Black customer service.
Its seems you get the same service as Platinum users
Only ever had an upgrade once with a very expensive hotel
Travel service is terrible, they often just look at Expedia.
People do not call you back and have only just started using email.
berkshiredavid's full review | 80 words
Review by
TheDoubleO
on 23rd Jan 2008
User Rating : 2
Respect :
0
I down graded back to the Platinum card, and frankly a Green card would be just as handy. The only advantage to the Platinum card is not that it has some kind of prestige, but its the airline points that makes me keep this one.
Finally, I don't really care which card I use now, its only a tool to get something paid for without having to carry cash and to be rewarded with free travel points etc. Also, why pay Amex $2,000 for the use of the card when now I pay $125.00.
TheDoubleO's full review | 307 words
Review by
kolobos
on 7th Jan 2008
User Rating : 0
Respect :
0
Attitudes within Amex are poor...I had a serious complaint approx a year ago and I was close to cancelling my account...The accounts dept said, "Well Sir, if you choose to cancel, you know you will never be invited back"...Great customer attitude.
In fact, I am beginning to HATE Amex and would advise that the "Black/Centurian" card is no longer a symbol of status or holds you in any higher regard with the Amex Corp...I mean, where are the lovely A4 brochures that were posted monthly with some ...
kolobos's full review | 299 words
Review by
Guest.
on 4th Jan 2008
User Rating : 5
Respect :
0
Going into our 2nd year with Centurion we have found the service is not what is advertised. We now make our own bookings online and are looking for a good travel agent. Over priced and under serviced. Last April requested a booking for a resort and still waiting for answer, we have since booked it on AMEX ourselves. This is not a one off, we should just go back silver.
Guest.'s full review | 93 words
Review by
Guest.
on 20th Dec 2007
User Rating : 10
Respect :
0
this is a great card to have but now since you are not invited the platinum american express is just as good, they should lower the annual membership to $ 2.000.00 for at least a two yr. memebership.
Guest.'s full review | 50 words
Review by
Guest.
on 8th Dec 2007
User Rating : 10
Respect :
0
American Express Centurion Black is the best card and the only card I use. I don't care so much about the attention.
However the extended warranty, replacements on things that break or my wife misplaces, upgrades on flights (to first class) and hotels ... the list continues.
If a restaurant does not accept AMEX and does not serve Coke, I don't eat there. I'm loyal to these two things!
Guest.'s full review | 79 words
Review by
jkalsi
on 7th Dec 2007
User Rating : 8
Respect :
0
I live in the Republic of Ireland (Co. Clare) and have the AMEX Centurion (Titanium) Euro Card. I find that the travel upgrades and benefits easily cover its annual cost and the Membership Rewards programme is excellent.Travel service isn't great. Outside UK services are fairly limited. Centurion telephone line is always queued at evenings, especially Fridays, which is surprising considering how few Members it is supposed to have. Perhaps they only have a few staff manning the phones?? Great car ...
jkalsi's full review | 81 words
Review by
sfo
on 30th Nov 2007
User Rating : 9
Respect :
0
Let's be realistic. Of course the American Express Centurion Black's main appeal is its exclusivity.
Not that there's anything wrong with that!
sfo's full review | 40 words
Review by
chepburn
on 5th Nov 2007
User Rating : 3
Respect :
0
I was invited to join this program a while back. I am concert pianist and my revenue/ income is around 150K a year -- that is given a good year on tour and before life-need-deductions. At first, I was extremely excited to have -- more like possess -- this card. I will admit, however, it it did stir some buzz when I went to Neiman Marcus, Costco, and other major retail stores; more for my wife than I, however. I just never spent the required amount each year. I cautioned my wife on such luxury pu ...
chepburn's full review | 175 words
Review by
rumson
on 12th Oct 2007
User Rating : 3
Respect :
0
I am stunned that so many people claim that merchants etc. have reacted with "shock and awe" when presented with the Centurion card. I've never had anyone say a word not in NYC restaurants, not in Tiffany's, not in the Four Seasons and not even at Virgin Records.
Some people seem to need a lot of re-assurance. If you are a highly successful banker, oil man, movie director, or doctor, you don't need a card to re-assure you!
rumson's full review | 97 words
Review by
kristianpage
on 4th Jun 2007
User Rating : 5
Respect :
+1
Other then stroking your ego, which lasts for a few minutes this card, it is expensive and really, as I mentioned, if you aren't a traveller it isn't worth it. People say to me, well if you are rich enough to have one then you wouldn't care about the cost right? Wrong? There are better cards on the market I can tell you that. Kristian P
kristianpage's full review | 200 words | 2 comments added.
Review by
edukes1002
on 19th May 2007
User Rating : 0
Respect :
0
I can think of about 2500 better ways to spend $2500 on the American Express Centurion Black Credit Card.
edukes1002's full review | 61 words
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