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| Customer Service | 5.6/10   |
|---|---|
| Value for Money | 6.5/10 |
| Reviewer Rating | 5.9/10 |
| Overall Rating | 6.1/10 |
Full review by
Alan Oliver
on 17th Apr 2008
User Rating : 9
Respect :
0
Bad Points: None really.
General comments: Easy enough website no problems at all. Found a holiday I wanted that was quite cheap in comparison, so I rang them to confirm and it was all booked within 30 mins of me getting online.
Alan Oliver's review and ratings | 37 words
Review by
mags01
on 2nd Nov 2007
User Rating : 0
Respect :
0
You try to book a holiday and go all the way to the bit where you enter your card details only to be told that its 'sold out'. Rang up their call centre but they were also very unhelpful!!
mags01's full review | 59 words
Review by
lolapants
on 7th Sep 2006
User Rating : 0
Respect :
0
We were promised a family orientated resort, but Festival Village was dirty, and unless you slept in reception, we were not told about the 90 Euro room deposit. After all, First Choice had already got over £3600. There are too many bad points to list, but First Choice customer service will be hearing from us.
lolapants's full review | 106 words
Review by
Natters1975
on 7th Aug 2006
User Rating : 10
Respect :
0
This was the first time we used Holiday Hypermarket, and I was so impressed. We wanted a last minute deal that was hassle free, and we got one. The girl who I spoke to was really helpful, and she gave me lots of advice on where to eat and where to stay away from. She even gave me directions on how to get to certain places to make our trip easier, and everything she told us was spot on. We stayed in beautiful apartments, and can honestly say, for the money we paid it was more than value for money ...
Natters1975's full review | 234 words
Review by
TBeale
on 3rd Jul 2006
User Rating : 9
Respect :
0
I booked my holiday in Turkey with Holiday Hypermarket. I found a few holidays on their website and rang up. The girl I spoke to gave me some pretty good advice about the place I went to (Kusadasi). I went to Ephesus, and I thought it was amazing. I would probably book with them again.
They do have loads of different holidays on the Holiday Hypermarket web site, so it's worth checking.
TBeale's full review | 72 words
Review by
Kirsti Wilkinson
on 28th May 2006
User Rating : 10
Respect :
0
This is the first time that I have booked with Holiday Hypermarket and I was very impressed!
I haven't been on the holiday yet, but I was so happy with the service that I had to comment.
The web site was very helpful and easy to use.
The lady at Reservations has to be the most helpful lady I have
ever spoken to. She was efficient and called me back on several different occasions as promised. She was friendly, helpful and kind.
I found that the holiday was very good value for money, f ...
Kirsti Wilkinson's full review | 117 words
Review by
gemmamann
on 18th May 2006
User Rating : 9
Respect :
0
I will always book my holidays through the Holiday Hypermarket website as I have always had a great service and great holidays from them. Their website is easy to use, and there is lots of information.
gemmamann's full review | 73 words
Review by
Jill Conlon
on 23rd Jul 2005
User Rating : 0
Respect :
0
We went to Fort Kinaird First Choice Holiday Hypermarket in January 2005 to book our family summer holiday. We stated we would like an all inclusive. The travel agent we sat with then proceeded to advise us that they had some amazing deals for all inclusives to the Dominican Republic. So we asked to see and hear more info on this holiday, the girl then showed us the holiday in the brochure which was a brand new hotel, and all the extras such as a junior suite for the family which has a Jacuzzi i ...
Jill Conlon's full review | 1140 words
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