Holiday Hypermarket Reviews

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2.5 stars
Average rating for this product is: 2.5 out of 5

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Average Ratings for Holiday Hypermarket

  • Customer Service2.2 stars
  • Value for Money2.8 stars
  • Reviewer Ratings2.4 stars
  • Overall Rating2.5 stars

13 Reviews For Holiday Hypermarket

  • Not Wearing Rosetinted Glasses 3rd Sep 2009

    Reviewer rating: 5 stars


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    I have booked quite a few holidays with www.holidayhypermarket.co.uk safe in the knowledge that as they are part of the Thomson/FirstChoice (TUI) group if anything went wrong my money was safe. It's sad that people complain without thought. Websites that sell holidays from other operators are sometimes at the mercy of outside forces. I have my own unrelated site and customers type in the wrong phone number or email address so I can't get in touch, they also don't read booking terms and conditions or any read this before booking info, a big bug bear for me is when they press the confirm (buy button) more than once and then wonder why they get billed twice.
    But back to holidays if a tour operators system is down no travel agent online will be able book the holiday until it comes back up. So the price can change. Nothing is life is straight forward.
    www.holidayhypermarket.co.uk are honest and trustworthy but operate in a world that is not perfect.... so please before you moan please sit back and think is everything you try to do in life 100% successful I bet the answers no !

  • Guest 1st Sep 2009

    Reviewer rating: 1 stars


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    Booked an apartment in Orlando for next April. All went thru OK on the Holiday Hypermarket web site.... took payment on my card.... then rang next day to say no availability!!! They could offer a more expensive accommodation tho..!! Told them no thanks and they said they would refund my card.

  • Guest 23rd Jun 2009

    Reviewer rating: 1 stars


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    Booked to go to Marmaris Turkey with Holiday Hypermarket , was promised a seaview and on the phone we doubled checked this point , only to find out it isn,t a seaview at all , was offered 56 pounds in compensation , no apology at all , we didn't accept and have taken the matter further . My partner is registered disabled and will stop in room when she is in pain , thats why room with seaview was important to us . We wanted to cancel but was told we would have to pay 1500 pounds even thou it wasn ...

  • Guest 6th Jun 2009

    Reviewer rating: 0.5 stars


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    booked a holiday online with holiday hypermarket, paid online with agreed price. recieved email to say if i dont get an email to say it was processed then to contact them after 48 hrs. next day no contact so i phoned,was told system was down and not too worry someone would definately phone within 48 hrs. ( beginning to smell a rat) got an email to state that i had tried to make a payment the day before and to phone the number provided to which i did> cut a long story short holiday now not avai ...

  • t4m5yn 8th May 2009

    Reviewer rating: 0 stars


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    Ive had an extremely frustrating time with Holiday Hypermarket and feel like i have been cheated. I booked online a holiday including paying the deposit. i received an email confirming that it was being processed but would receive a further email confirming the actual booking within 48 hrs. I didnt receive it so therefore called them when they told me the booking hadnt gone through and that the holiday that i presumed i had paid a deposit on went up £90!!! I was told it wasnt their fa ...

  • Alan Oliver Rank: Corporal 17th Apr 2008

    Reviewer rating: 4.5 stars


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    Easy enough website no problems at all. Found a holiday I wanted that was quite cheap in comparison, so I rang them to confirm and it was all booked within 30 mins of me getting online.

  • mags01 2nd Nov 2007

    Reviewer rating: 0 stars


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    You try to book a holiday and go all the way to the bit where you enter your card details only to be told that its 'sold out'. Rang up their call centre but they were also very unhelpful!!

  • lolapants 7th Sep 2006

    Reviewer rating: 0 stars


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    We were promised a family orientated resort, but Festival Village was dirty, and unless you slept in reception, we were not told about the 90 Euro room deposit. After all, First Choice had already got over £3600. There are too many bad points to list, but First Choice customer service will be hearing from us.

  • Natters1975 7th Aug 2006

    Reviewer rating: 5 stars


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    This was the first time we used Holiday Hypermarket, and I was so impressed. We wanted a last minute deal that was hassle free, and we got one. The girl who I spoke to was really helpful, and she gave me lots of advice on where to eat and where to stay away from. She even gave me directions on how to get to certain places to make our trip easier, and everything she told us was spot on. We stayed in beautiful apartments, and can honestly say, for the money we paid it was more than value for money ...

  • TBeale 3rd Jul 2006

    Reviewer rating: 4.5 stars


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    I booked my holiday in Turkey with Holiday Hypermarket. I found a few holidays on their website and rang up. The girl I spoke to gave me some pretty good advice about the place I went to (Kusadasi). I went to Ephesus, and I thought it was amazing. I would probably book with them again.

    They do have loads of different holidays on the Holiday Hypermarket web site, so it's worth checking.

  • Kirsti Wilkinson 28th May 2006

    Reviewer rating: 5 stars


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    This is the first time that I have booked with Holiday Hypermarket and I was very impressed!
    I haven't been on the holiday yet, but I was so happy with the service that I had to comment.


    The web site was very helpful and easy to use.
    The lady at Reservations has to be the most helpful lady I have
    ever spoken to. She was efficient and called me back on several different occasions as promised. She was friendly, helpful and kind.

    I found that the holiday was very good value for money, f ...

  • gemmamann 18th May 2006

    Reviewer rating: 4.5 stars


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    I will always book my holidays through the Holiday Hypermarket website as I have always had a great service and great holidays from them. Their website is easy to use, and there is lots of information.

  • Jill Conlon Rank: Lance Corporal 23rd Jul 2005

    Reviewer rating: 0 stars


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    We went to Fort Kinaird First Choice Holiday Hypermarket in January 2005 to book our family summer holiday. We stated we would like an all inclusive. The travel agent we sat with then proceeded to advise us that they had some amazing deals for all inclusives to the Dominican Republic. So we asked to see and hear more info on this holiday, the girl then showed us the holiday in the brochure which was a brand new hotel, and all the extras such as a junior suite for the family which has a Jacuzzi i ...

Related categories

  1. Tour Operators