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Written on: 21/01/2017 by Kiraj1976 (1 review written)
Ordered a largish item which arrived late Friday p.m. Was not suitable, so phoned Saturday a.m. to arrange a return. Supposed to be collected Monday or Tuesday.No courier came. Phoned to complain and was told it would definitely be collected on Wednesday. No courier arrived. Now been informed it will be Thursday or Friday. Oh, and by the way I will be charged a late returns fee which will be reimbursed when the parcel is finally been collected and gone through the system.I advise anyone… Read Full ReviewVisit simplybe.co.uk
Written on: 24/11/2016
Order didn't arrive, then I was told I needed to cancel and then reorder it. I did this and their system didn't process it, meaning I was then in debt as the second order wasn't charged to my credit card. Then the first order arrived. A month later, I received a generic email informing me my credit had increased to £600 - I never applied for credit! No reply email available. Arghh! Time and money and sanity wasted. Shop elsewhere… Read Full ReviewVisit simplybe.co.uk
Written on: 05/08/2014 by PreciousLamb (1 review written)
Awefull I signed up got 150 quid never had credit b4 I needed a microwave so orderd one all good for 24hours I checked again what a surprise they cancelled my order with no email nothing sly people give ya it n take it bk worse company I was told it was good but false recommendations I wouldn recommend this comany to no one… Read Full ReviewVisit simplybe.co.uk
Written on: 06/06/2014
I firstly would like to say how lovely the staff are in store however, considering you produce clothing for big girls, with chub rub, your fabric needs to be more durable. I could dress it up but why bother? It's fact. I am a size 16 and bought leggings, they bobbled up In between my thighs after one wear, you could argue I need to clearly lose the beef but it's not the point… Read Full ReviewVisit simplybe.co.uk
Written on: 24/02/2014
My husband orderd clothes for my birthday we have never been in debt .. They sent us out two of everything when we realised what had happened .we called simply be and spoke to a lady , who said if you pay the us the full amount we will stop any admin coming to you for reminders .. We paid the full amount and still we are on a bad credit rating ..we paid the amount but was being charged for admin charges.. This is how theses company's are I'll never buy anything off this company again I have… Read Full ReviewVisit simplybe.co.uk
Written on: 04/01/2014
Ordered 5 dresses, ended up returning 3 of them. Received a credit that was $140 less than the amount of the 3 dresses. Called customer service and they claimed that I had been given a discount initially on my total order, plus free shipping, so this was all the money I had coming to me. Upon asking specifically what discounts had been applied to which dresses, I discovered that one of the dresses that I had kept, they showed as being one of the ones returned, and the dress that I HAD… Read Full ReviewVisit simplybe.co.uk
Written on: 19/09/2013 by holtlouise (1 review written)
I am increasingly frustrated by the back ground noise when ringing in an order, making it impossible for me to be heard and the person taking the order to hear me! Today it was worse than ever, sounding like the operator was working in a turkey shed with all the birds gobbling at once ! I terminated the call after having to repeat myself numerous times because the operator was unable to hear me clearly. She did her best but I did not place my order… Read Full ReviewVisit simplybe.co.uk
Written on: 30/05/2013
DO NOT WASTE YOUR TIME WITH SIMPLY BE!! Their clothes appear very cute online. However, they are not so great in person. The dress I ordered was suppose to be a soft floral print, once I actually got it, its bright and not at all like it appeared online!! I am so disappointed as the dress was meant for graduation. I also ordered what I thought was a very cute shirt. When I received it, it was twice as short as it looked online, and was not cute by any means. Shipping and customer service, was… Read Full ReviewVisit simplybe.co.uk
Written on: 25/03/2013 by Lesley1210 (1 review written)
For the first time ever, I've dragged myself into the 21st century and placed an order online. I ordered a selection of items from Simply B - all in stock - and paid a premium for next day delivery. It's now 3 days later and no sign of my order...however it should be with me within the next 3 days = total 6 days! The very friendly and polite customer services young lady can see no reason as to why my items haven't been dispatched.......basically they just haven't and there's nothing I can do… Read Full ReviewVisit simplybe.co.uk
Written on: 31/01/2013 by Stonel (1 review written)
I had high hopes for the online retailer however the combination of poor clothing quality, archaic methods of doing business, and lousy customer service have convinced me to look elsewhere and never be a returning customer. I ordered a few items on 11.15.2012 - one of which was a back ordered item that was expected to ship before 12/25/2012, then changed to early January 2013, then late Janaury 2013 and now 2/6/2012. Simply Be has had my payment for the item while I have no product. All… Read Full ReviewVisit simplybe.co.uk
Written on: 25/06/2012
I ordered a two piece outfit back in April or May. As soon as I ordered, I found out it was on back order. No other info and communication. Finally emailed them and they said it would be 5/31 for a ship date. No communication beyond that. I just received it today 6/24!!! I waited all this time an it doesn't even look like it did in the photo catalog and the fabric is awful. Oh and to top it is off, it is on sale now! I will not order from this company ever again… Read Full ReviewVisit simplybe.co.uk
Written on: 01/12/2011 by buttons4feet (1 review written)
The 'next working day' delivery service is a joke. People request this service for a reason; to receive their goods the very next day. I feel it is I'll advised to offer this service to customers when they have absolutely no guarantee of delivering your items within the time frame. A refund of the delivery charge is NOT an acceptable alternative to next day delivery… Read Full ReviewVisit simplybe.co.uk
Written on: 01/08/2011 by laura68 (1 review written)
i have an account with simplybe and have been a customer for years, always ordering and paying on time, recently got into a bit of financial difficulty and phoned them to explain, said they couldnt help as i wasnt in arrears!! tried to offer £50 per month (instead of the usual £102) but they said they wouldnt accept and i had to fill out an income & expenditure form and return to them and then they would decide, they dont want to know when there are probs but happy to take your cash when all… Read Full ReviewVisit simplybe.co.uk
Written on: 18/07/2011 by KatJoyWhite (3 reviews written)
With a large bra cup-size I started shopping on Simplybe because they stocked a bra I couldn't get from a shop. My experience was fine then, so when they e-mailed me about a sale, I went to their site hoping to find a bikini (you don't get much selection for F-cups on most sites). I was really excited when I found a gorgeous teal halterneck bikini I used to have in another colour when I was a smaller size, and it was on sale! Waited quite a while for delivery and then when it finally arrived… Read Full ReviewVisit simplybe.co.uk
Written on: 07/03/2011
The customer people who answer the phone here in the States are friendly enough but there is something seriously wrong with this company. Items ordered end up being out of stock but no one tells you this and I only found out after 5 or 6 phone calls. Then getting the refund has been excruciatingly difficult. It takes a number of phone calls to get any correct information from these people.
I haven't yet received any merchandise so I can't comment on the quality ....but I am not hopeful after… Read Full Review
Written on: 25/02/2011
First order arrived on time but one item too small, arranged return via website, no one came for two weeks. Emailed customer services, who apologised and arranged courier. However, I was then charged as this was over the 14 day free returns agreement. Other item poor - buttons fell off on first day of wearing.
Second order told me, after I placed the order, awaiting stock. RAGING!! Finally told me they'd dispatched it two weeks later, it never turned up. I logged it, they called it a 'missing… Read Full Review
Written on: 27/09/2010
Nothing special. Item was out of stock for 3 weeks and when it arrived looked very cheap and poorly finished so ended up returning it. Wouldn't bother again… Read Full ReviewVisit simplybe.co.uk
Written on: 30/08/2010
I have used simplybe several times over the years. The quality is relatively good, but it's the cost that I find harder to bear.
Why does a pair of crop trousers cost £25 for example, when you can get 2 pairs of size 20 crops for £16-20 at other outlets. I often look on the site and think 'nope, too expensive, will go elsewhere...' and do. I find the same with Evans too - their prices are higher. I wonder if it's discrimation against the larger frame!… Read Full Review
Written on: 17/07/2009
Do not order if you want your items anytime soon.
next day delivery - ordered on wednesday, now friday evening still not here , maybe on monday (great when im sleeping due to nights this weekend).
Simply Be items are changed from being in stock to awaiting stock.
colour of items are changed without them asking you, i rang them they informed me they had changed my suit from black to ivory as they didnt have any, now im sorry ivory and black are as far apart from each other you can get.
this… Read Full Review
Written on: 12/06/2009 by ellienellie (3 reviews written)
I had nothing but problems with Simply Be from the very start.
Ordered Items were cancelled without notifying me, when I ordered a replacement, it was a huge confusing mess.
Delivery times were terribly slow and customer services were rather offhand… Read Full Review
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