Simply Be Reviews - www.simplybe.co.uk

Click here if this is your business
★★☆☆☆
1.8 / 5
155
21% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Simply Be www.simplybe.co.uk - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

“Sent wrong size item then said they'd sent size I ordered”

Written on: 09/05/2015 by Harrisonca165 (1 review written)

I ordered an item that was out of stock. I knew I'd have to wait a few weeks, when the psckage arrived I tried it on. It was obviously not the size I had ordered. I checked the package, yes it was 2 sizes too small. But there was another tab saying it was the right size. SO 2 sizes for the same item. I sent it back. Simply Be confirmed the return by saying I had returned the size I had ordered. WHAT? I could see it was no use arguing with them, so gave up. It would have been nice if… Read Full Review

Visit simplybe.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“12.99 for each missed payment.... ”

Written on: 26/04/2015 by bsDobson182 (1 review written)

I ordered somethingn online from simply be. It was for my 21st so needed it snappish- the delivery etc was great and arrived on time however when I was actually buying the product, NO WHERE did it say that they would bill me?? I kept clicking 'next' after filling in my details for delivery, thinking the next page would ask for my debit card details, however before I knew it I got a page saying my orders been processed and they will bill me at the end of the month!! This for a start annoyed me… Read Full Review

Visit simplybe.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Left chasing exchange which never happened”

Written on: 20/04/2015 by 1992Merritt (1 review written)

I ordered 2 items from the site and was given a first time buyer's discount, which I was happy about. I received the product soon enough and couldn't understand where all the bad reviews I had read previously seen had come from. That was until I needed to organise an exchange of one item due to a faulty product/fabric (and I preferred a larger size of one item). As per their instructions I enclosed a return label and exchange label. As they were 2 separate labels, I (also(!!!) wrote on the… Read Full Review

Visit simplybe.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“So Far So Good”

Written on: 16/04/2015

Very new to online shopping, but dived into 3 companies searching for a wedding outfit (mother of the groom). Simply Be were by far the best in service and delivery. I found their styles were very well designed for plus size- unlike the one Twiggy favours (who were late) and just do larger sizes in small girl fashion. I admit I don't have the full picture yet- only sent one item back and yet to recieve credit. But I fianlly got my lovely outfit, and more. I don't have an account with them… Read Full Review

Visit simplybe.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“worming bin”

Written on: 29/03/2015 by Aidynm242 (1 review written)

I ordered an item and as I was out Hermes put it in my worming bin with a card through door. Simply be said it was nothing to do with them what Hermes did and refused to give me contact details or apologise. The cost of ringing is extortionate. You cannot click and collect. Unlike Littlewoods they charge delivery. Useless… Read Full Review

Visit simplybe.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“fantastic! ”

Written on: 28/03/2015 by missyjaz83 (1 review written)

I was a little dubious about using them with them being part of the marshall ward group and with the high interest...but im thrilled with the service so far. I only created my account on wednesday and now by Saturday I have recieved every single one of my orders and all in great condition and fab quality. One very happy customer indeed :)… Read Full Review

Visit simplybe.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Awful company”

Written on: 04/03/2015 by htConrad26 (1 review written)

Ordered items, waited in for delivery, instead got a generic email days later saying item was not in stock. Customer service was rude and suggested I was being unreasonable for not understanding that the website (or 'internet' as she kept saying) wasn't updated as often as the warehouse stock list. Reading other reviews it seems that many, many customers have had the same problem. DON'T EXPECT TO GET YOUR ORDER!! AVOID AT ALL COSTS!!!… Read Full Review

Visit simplybe.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“appalling company”

Written on: 12/01/2015

On 2 separate purchases last year they made an 'error' with payments and tried to debit 2 lots of amounts from my debit card!! Bad enough but over the last few days, instead of refunding my card for a returned coat they've taken the purchase price again...Then after calling them and being promised a full refund by today... They've debited the delivery charge from my account again aswell!!! Apparently I mean nothing to them cos they've not even replied to my online complaint yet. This is beyond… Read Full Review

Visit simplybe.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Appalling customer service ”

Written on: 29/08/2014 by 460Bennett (1 review written)

Had a bra fitting at simply be store , assistant would not take no for an answer and practically held me hostage half dressed until I bought something . I complained to Simply Be who sent an insipid reply and said I would get a letter from the actual store ! I'm still waiting 6 months on . Beyond disgusting customer service ! Will never use this company again… Read Full Review

Visit simplybe.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Awefull I signed up got 150 quid never had credit b4 I...”

Written on: 05/08/2014 by PreciousLamb (1 review written)

Awefull I signed up got 150 quid never had credit b4 I needed a microwave so orderd one all good for 24hours I checked again what a surprise they cancelled my order with no email nothing sly people give ya it n take it bk worse company I was told it was good but false recommendations I wouldn recommend this comany to no one… Read Full Review

Visit simplybe.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Ordering online is such a hassle - not worth the effort”

Written on: 12/06/2014 by Maranda-Walsh (1 review written)

To place and order online and pay for it is an nightmare. You cannot pay for your first order of place an order without filling out a questionnaire and then submitting it somewhere for approval to get a customer number. You then take this number and order. I only wanted to buy a dress pay with my credit card and go but not going to happen on this website The response I got when I asked if I could do this was "For security reasons, it will not allow you process your first order using a laser /… Read Full Review

Visit simplybe.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Poor quality fabric”

Written on: 06/06/2014

I firstly would like to say how lovely the staff are in store however, considering you produce clothing for big girls, with chub rub, your fabric needs to be more durable. I could dress it up but why bother? It's fact. I am a size 16 and bought leggings, they bobbled up In between my thighs after one wear, you could argue I need to clearly lose the beef but it's not the point… Read Full Review

Visit simplybe.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Sending debt collector for non existing debt !!!”

Written on: 05/06/2014 by jwona17 (1 review written)

I never used that shop, never ordered anything from them, but they sent me a a letter in which informed me that they sold my account to debt collectors company - Lowell Portfolio. Now I have to deal with this company and they threaten me that they will go to court. Anybody know how to solve this problem? I don't know what to do :( if any ideas contact me on jwona1981@gmail.com… Read Full Review

Visit simplybe.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Using Debt Collector to collect a Non-existant debt”

Written on: 04/06/2014 by 305Ogle (1 review written)

My partner is being hassled for a debt that does not exist as she has never had any dealings with this company. All contact to date from Simplybe has been by SMS text requesting call backs on telephone numbers that do not appear to relate to simplybe and would cost money to call. The general telephone number on the website goes to an automated menu system (and costs 10p per minute) - which goes round in circles and never gets to a real person. Sending anything to the general email address… Read Full Review

Visit simplybe.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Delivered to wrong adress”

Written on: 03/06/2014

My boyfriend ordered a pair of shoes for my birthday two weeks before my actual day, only to get an email telling him we received our order and had been signed for when we contacted them about this they just said we had to wait as it maybe a mistake by the company that delivers(Hermes)we waited the two weeks they said and contacted them again with no help, but a letter coming out to our house within two weeks by this time my Birthday had come and gone we filled in the letter and signed it still… Read Full Review

Visit simplybe.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Simply rip off!!”

Written on: 08/03/2014 by stephen1966 (1 review written)

We have had a few things out of simply be. We naively never read the statements. We went through them yesterday and were horrified!! We had a letter to say that we were behind by over £370 and we needed to pay asap. What happens is that because we pay monthly over a period of time its put us behind. There accounts are done four weekly. We didnt realise this and although we never miss payments we were made to feel like bad debters. Also only a small amount goes off your account when you make a… Read Full Review

Visit simplybe.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Bad company ”

Written on: 24/02/2014

My husband orderd clothes for my birthday we have never been in debt .. They sent us out two of everything when we realised what had happened .we called simply be and spoke to a lady , who said if you pay the us the full amount we will stop any admin coming to you for reminders .. We paid the full amount and still we are on a bad credit rating ..we paid the amount but was being charged for admin charges.. This is how theses company's are I'll never buy anything off this company again I have… Read Full Review

Visit simplybe.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Very Good Quality, FAST Shipping!”

Written on: 30/01/2014 by FierceHummingbird (1 review written)

I think a lot of people only write about things when they are not happy with products. But many of us fail to do so when we like the items. Or it could be that Simply Be has improved upon some of the issues so many people wrote about. I was very happy with quality and cost of the 3 dresses I ordered. I am also happy at the fast shipment! I has it all within a week and am a USA customer. Now, I am returning all 3 items as they do not look right on me, but the are truly lovely garments!And YES I… Read Full Review

Visit simplybe.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“GAVE MY 15 YEAR OLD DAUGHTER CREDIT PLEASE EXPLAIN?”

Written on: 11/01/2014

My daughter has opened an account with them which is strange as she is 15 she has stupidly ordered clothes from you guys and now have received letters from debt collectors that my 15 year old daughter owes you guys £250! do you not credit check ridiculous avoid like the plague!… Read Full Review

Visit simplybe.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Horrible Customer Service!”

Written on: 04/01/2014

Ordered 5 dresses, ended up returning 3 of them. Received a credit that was $140 less than the amount of the 3 dresses. Called customer service and they claimed that I had been given a discount initially on my total order, plus free shipping, so this was all the money I had coming to me. Upon asking specifically what discounts had been applied to which dresses, I discovered that one of the dresses that I had kept, they showed as being one of the ones returned, and the dress that I HAD… Read Full Review

Visit simplybe.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview
simplybe.co.uk