Footlocker Reviews

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2.7 stars
Average rating for this product is: 2.7 out of 5

From 2 ratings and 9 reviews

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Average Ratings for Footlocker

  • Quality of service1.8 stars
  • Layout of shop2.7 stars
  • Value for Money2.4 stars
  • Reviewer Ratings2.2 stars
  • Overall Rating2.7 stars

9 Reviews For Footlocker

  • Guest 1st Dec 2008

    Reviewer rating: 0 stars


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    Good Points: Various choice of products


    Bad Points: worst customer service I've ever experienced


    General comments: Just purchased a pair of shoes at one of the Footlocker stores in Ontario Mills Outlet today. The service at the first hand was disappointing. Not nice at the first hand. (did not want to buy the product from them, but luckily-or sadly- it was the one I was looking for)
    Noticed that the sales assistant gave me the wrong size pair. Hoping to exchange it at the nearest footlocker instead of driving all the way back to Ontario, I asked if it was possible to do so. They said it was impossible.
    Asked the person's name who I have been talking to for my reference (which I usually do, to keep information so I could find the person when I go there to exchange), and the person let me on hold, later saying his name. Why hold? I guess he forgot his name. (or was he making up a name?)
    Tomorrow will be my last visit there. VERY disappointed.

  • gismonolan Rank: Lance Corporal 15th Jul 2008

    Reviewer rating: 1 stars


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    I bought 3 pair of trainers in Footlocker in the Florida Mall while on holiday from Ireland, unfortunately I did not check the contents of the box until I was giving them to my son on my return from holidays to discover that the employee who served me gave me two completely different shoes.I rang the store at my own expense to be told they can't ship a shoe, and there is nothing they could do. I am still trying to get it sorted out hopefully from this side of the Atlantic either way I am out of ...

  • imyb 27th Dec 2007

    Reviewer rating: 1 stars


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    I regularly buy my sport apparel and trainers from Footlocker. On my first occasion since shopping at Footlocker I went in for a refund for some trainers, which the person I bought them for didn't like, but the customer service was absolutely awful. I will not shop at Footlocker again.

  • pearpickle 19th Nov 2006

    Reviewer rating: 0 stars


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    A year ago I bought my son a pair of basketball trainers and cleaning spray on the same receipt. After a few weeks they began to squeak really loudly in one shoe. When I returned them the manageress insisted that they had been put in a washing machine because they still smelt fresh and it was apparently the only reason that trainers squeak, either that or a very deep puddle. We did finally get an exchange, much to her annoyance.
    Then this year we bought another pair of basketball trainers, he w ...

  • martinpartin 29th Jun 2006

    Reviewer rating: 4.5 stars


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    Footlocker have a very large range of clothes and trainers, track suites and shoes, and also the quality of the items you buy 99.9% of the time is very good.

    Customer service could be a bit better because there are usually very long waiting times in queues. Maybe they could put another desk in or hire a few more staff.

    It is a very good shop and I like everything they sell!

  • T Proudfoot 12th Oct 2005

    Reviewer rating: 0 stars


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    Footlockers returns policy is the worse I have ever seen.

    Having bought a pair of white Nike trainers from Footlocker I had to return them to the store in Edinburgh to get the next size up, The staff, especially the Manager were totally unhelpful to the point of rudeness.

    Despite the fact that the soles of the shoes were pristine white (as they had not been worn), the Manager insisted they had, pointing to a very slight greyness around the cuff of the right one. When I pointed out this was ...

  • shaunm2 8th Nov 2004

    Reviewer rating: 5 stars


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    Foot Locker is good value for money, good clothing, nice hats, all good quality.

  • oggie97 4th Apr 2004

    Reviewer rating: 3.5 stars


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    Overall if you are a sports fan, then you would love it inFootlocker. Though if you are a cheap, girly type, stay out.

  • Sue Rank: Major 2nd Oct 2003

    Reviewer rating: 4.5 stars


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    Foot Locker is the place to buy the latest T N hats and trainers they also sell a big range of Nike shox you can also buy basketball jerseys tracksuits and many of other top brands such as and Reebok and kswiss.

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