Average Ratings for Focus DIY
- Quality of service
- Layout of shop
- Value for Money
- Reviewer Ratings
- Overall Rating
11 Reviews For Focus DIY
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BAILEY1 4th Jul 2009
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Good Points: none
Bad Points: not enough stock, do not believe in refunds or replacements. bully you out of the shop if you are a woman on your own.
General comments: took a drill back to Focus DIY after 9 months use , told by the manager i had used it too much all the tools they sell are for 'hobby' use or diy once every cople of months. i said this is not written in the shop when you buy, he said all the things they sell even lawnmowers are only for occasional use. whats the point of buying from this shop it should be called a hobby shop. got no joy at head office still no refund.i would advise anybody not to buy from this shop if you actually want to take the item out of the box and use it !!!!!!
- Read BAILEY1's full review and ratings (136 words)
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rossa 2nd Jul 2009
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I've shopped at B&Q and Wickes for many years but decided to give Focus a try. My first visit to Focus will be my last. The whole place looked as if they were about to close down and the staff were disorganised. Long time (10 minutes or more) at checkout because they didn't appear to know how to process a refund for someone else. No apology for long wait - I don't think they could have cared less.- Read rossa's review (87 words)
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Guest 17th Apr 2009
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Focus DIY has Poor lighting. Shelf prices differ to till,male staff argue. Dead plants in garden area. Obstructed gangways. An unpleasant place to shop.Only go there because it's near home.- Read Guest's review (41 words)
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Guest 17th Dec 2008
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went in to purchase floor tiles, got help very quickly from friendly staff who helped out to car afterwards with tiles. got home and found out the boxes contained broken tiles, took back and staff member I dealt with seemed rude towards me, I felt they did not believe the tiles were broken when purchased, asked why i would buy broken tiles??? on whole, store prices are average, checkout staff very friendly and chatty, but avoid taking things back.- Read Guest's review (88 words)
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Guest 10th Oct 2008
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Excellent service at Focus DIY Spalding. Staff extremely helpful. Would advise everyone to go there.
Excellent service, staff polite, store was clean and well presented- Read Guest's review (39 words)
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florble 27th Sep 2008
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In my experience they always seem to kick up a fuss about returns, always appear to be short staffed, it took 1 hr just to place an order in store. I have experienced constant messups with my orders.
Current kitchen offer was good value... I just don't advise to order anything they don't stock!- Read florble's review (56 words)
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den777 3rd Jul 2008
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Went to Sudbury, Suffolk branch of Focus DIY and found the staff most delightful, extremely helpful and cheerful, unusual in this day and age. They offered to carry out my purchases to the car and helped to load them without being asked.
Would certainly recommend them and always do.- Read den777's review (63 words)
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jamie herbert 13th Mar 2008
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Over all good shopping experience, can always find a helpful any informed member of staff.- Read jamie herbert's review (88 words)
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uzimc 18th Nov 2004
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Focus DIY: I have been back to the shop in Reading 3 times to buy a privacy lock set for my bathroom door. In my experience the manufacturing standards of Focus's suppliers for this product are extremely poor. I've fitted the handles/locks correctly, but in my experience the poor quality means that there is enough give between the two door handles along the spindle for someone to open the bathroom door from the outside even when it has been locked from the inside.- Read uzimc's review (101 words)
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asdfasdf 24th Sep 2004
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Focus DIY - Yesterday we were planning to purchase £800-1000 materials (tiles, etc.) since we had just moved home. When I went to the information desk and asked about the 10% discount scheme, the girl at the information desk had no idea what I was talking about.
She got a colleague who called another one who then found the brochure that had been within the girl's reach all the time.
The store did not have enough of the materials available that we wanted to purchase so we needed to put in ...- Read asdfasdf's review (223 words and 1 comment)
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suzie q's review has yet to be rated - Be the first!
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I visited the Widnes Focus DIY in merseyside and was greated by a young lady on the checkouts who was extremely friendly and courtious. I was buying some garden furniture and she was not only very helpful in getting a member of staff to get the furniture for me she was polite and well mannered. I was very pleased with the service I received and would like to let Focus know she is a credit to the store.- Read suzie q's review (91 words)
Web Links
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Home at Focus
Supplies DIY products with advice, tips, design ideas, store locator and shopping cart. ... Focus DIY is not affected by the Royal Mail postal dispute ... Up to 60% OFF home delivered bathroom suites
www.focusdiy.co.uk -
Home at Focus
Focus DIY is not affected by the Royal Mail postal dispute ... Up to 60% OFF home delivered bathroom suites
www.focusdiy.co.uk -
In Height of Cold War, Home DIY Focus on Basement Nuke Shelters:
washing machines and the recent college grad who's moved back home. ... DIY Haunted House
www. popularmechanics .com -
Focus DIY Advice Store
Help Focus DIY Advice Store UK Network and details ,Website, Shopping with lots of helpfull Maintenance sections. The no1 superstore site to buy for all you home tasks ... Focus DIY Advice Store Network
www.diy-help.co.uk -
B&Q Online: From Kitchens & Bathrooms to Sheds & Paving; plus
Welcome to the B&Q Website - www.diy.com ... Christmas range; New Christmas range now available in store & on diy.com ... BBC Children in Need; Pudseyfy your home with B&Q. BBC Children in Need,
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DIY Home Security | DIY Focus
DIY Home Security Plan ... Navigate DIY Focus ... About DIY Focus
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Insulating your Home | DIY Focus
DIY Focus Home Insulation Tips. ... DIY Focus Tip ? fit insulating strips to the door and window frames ensuring that they don't get pulled off when the door or window closes
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B&Q Online: From Kitchens & Bathrooms to Sheds & Paving; plus
Welcome to the B&Q Website - www.diy.com ... Create the look; Get creative with our huge range of styles for every space in your home » ... diy.com is not affected by the Royal Mail postal strike
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Focus DIY Review - Home and Garden / DIY Shops. Review of 135846
Focus DIY in Home and Garden / DIY Shops / High Street Shops reviews at Review Centre. Review of 135846 ... Focus DIY - Yesterday we were planning to purchase £800-1000 materials (tiles, ... Home Improvement
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Farm / Animal Stuff, Tools / Materials Do it yourself projects
Stinger is a very positive focus cartoon type character and may be used in animated movies, videos or other public service announcement type promotions to help raise awarenss ... DIY Home Makeover
www. diy-home-makeover .com









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