Dial A Flight Reviews - www.dialaflight.com

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★★★★★
4.7 / 5
94.8% of users recommend this
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★★★★★

“Great help with changing itinerary and other information”

Written on: 15/10/2014

From my first telephone call with Dial a Flight booking my flights was made easy. I had complications in that I was booking flights for three people who at the time of booking were at separate locations and I didn't have specific dates from my fellow travellers. We had a family crisis in Australia and due to these circumstances it was difficult to stipulate our stay time there. We had lots of telephone calls with changing our outward flights but this was never a problem, Dial a Flight… Read Full Review

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★★★★★

“Another great experience”

Written on: 13/10/2014 by girzie (2 reviews written)

We have recently returned from a short city break in Budapest arranged by one of the agents at Dialaflight.com. I told them the approximate dates and where I could fly from and they did all the rest. It was a very pleasant courteous experience, the etickets were sent in plenty of time and I had a courtesy call just before I left wishing me a happy trip. I would (and do) reccommend them all over the place… Read Full Review

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★★★★★

“Another great Experience”

Written on: 13/10/2014 by girzie (2 reviews written)

We have just returned from a short city break in Budapest arranged once again by Dialaflight. I told them what I had in mind and the dates and they did the rest. Everything went so smoothly and even when I decided to upgrade, this was happily arranged by the agent with whom I was dealing who researched what I had asked for, called me back to check everything was all right and booked the upgrade. I had a courtesy call from the agent wishing me a happy holiday just before I left… Read Full Review

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★★★★★

“Perfect”

Written on: 13/10/2014 by omCollins445 (1 review written)

There was absolutely nothing I could grumble about everything went according to plan. Everyone I spoke to was helpful and friendly. Thank you… Read Full Review

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★★★★★

“outstanding in all areas”

Written on: 10/10/2014 by khead (1 review written)

From the moment I rang Dial A Flight I had speedy an efficient service for a good price. I was given excellent advise and had impressive support when I later had to make alterations to my travel plans. They helped me to put together a complex travel/hotel package which worked out perfectly whilst on the holiday itself. The only tiny niggle was an assumption that I would like Las Vegas!!!!… Read Full Review

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★★★★★

“Cut out the hassle of comparison sites”

Written on: 09/10/2014

I always use Dial A Flight as you get the same prices as comparison sites but with full service and less hassle. Your agent can fully manage a route for you - from single one-off flights to a full tour. They will ensure that you get the departure and arrival times that work and prevent glitches that are not obvious when you try to book through a website...shame they can't prevent you travelling on a 14 hour flight at the same time as a child that screamed for 12 of the 14 hours. What would have… Read Full Review

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★★★★★

“First class service. Thank you.”

Written on: 08/10/2014 by JKinder (1 review written)

I was provided with a top class service at a time when I was under pressure to secure a quick flight to the States. Great communication on the phone, backed-up by swift email confirmation of travel arrangements. When I needed to rearrange my return flight, the whole process simple despite me being abroad and in a different time zone. Would highly recommend… Read Full Review

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★★★★★

“6 flights, still smiling”

Written on: 06/10/2014 by ujEmery351 (1 review written)

Early flight from Heathrow, friendly staff to support automated boarding passes. Dreading Chicago as we have always had problems there but, no, we sailed through but with little time to spare. Always leave a few hours when going from international to domestic. Fortunately the fire at Chicago was after our flights. Plane from MSP TO Newport was small with the best steward of our whole trip. My husband would have loved some popcorn but would not use plastic to buy it! Should be able to pay with… Read Full Review

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★★★★★

“Florida”

Written on: 04/10/2014

Prices very competitive, Customer service excellent, response time to any questions very quick. High quality of accommodation. No complaints, will use them again… Read Full Review

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★★★★★

“Knowledgeable, helpful and charming”

Written on: 03/10/2014 by Marlee458 (1 review written)

After days of trawling the Internet to make five different flights work, I gave up and called DialAFlight. Took them about 5 minutes to sort out what I had spent days not sorting out. The guy at DialAFlight was not only incredibly helpful and charming but knew all about where we were going and what we were trying to do, as he has travelled round South East Asia himself and had lots of useful advice and hints. Well worth saving yourself a host of headaches and getting them to do the work -… Read Full Review

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★★★★★

“Nothing was too much trouble”

Written on: 30/09/2014 by shinykit2 (1 review written)

My daughter and friend booked a holiday to Australia with Dial a Flight in January. Flying to Perth via Singapore, travelling via Adelaide to Canberra, Sydney and Port Douglas. A month before starting their journey we added her sister to the relevant parts of the journal. Two days before their trip they altered the trip adding in Brisbane and Cairns. Nothing was too much trouble, everything we asked for was delivered. They had a brilliant trip, and two of the three are now back. Would not… Read Full Review

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★★★★★

“Excellent Service”

Written on: 30/09/2014 by TinaAntonandfamily (1 review written)

We had excellent service from Aidan at the Croydon branch. We booked a holiday for six in Florida so it took a lot of planning but Aidan was great over the months we were planning it. He kept us up to date with everything we needed to know and was always there for when we had a question, which was was quite often! It's unusual to be able to say this these days but definitely a great service and we would go back to them again. Thanks Aidan. Tina, Anton and family… Read Full Review

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★★★★★

“A GREAT all round experience - Hassle Free and...”

Written on: 29/09/2014 by MarkFulcher (1 review written)

I have used Dial-A-Flight since 2001, initially for trips to Larnaca (around 4 per year) and then extended the use for business flights to China (around 2 per year). The staff who man the phones answer very quickly and get straight into sorting out your needs. If your enquiry is complicated then someone will call you back at a later time with the information that you require, rather than having you hanging on at the other end of the phone. Not once has there been a foul up in all these years… Read Full Review

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★★★★★

“Fast efficient and trustworthy ”

Written on: 29/09/2014 by janism (1 review written)

I have used Dial A Flight for many business and personal trips and haven't had a moment's worry. I have tried several other companies but always come back to them, not just because they are good, but they are so quick in dealing with your needs - one hardly ever has to wait for a call back. I can't praise them enough. However, no one is perfect but any mistakes are very slight and they deal with it a a very good manner. I have introduced many of my friends and colleagues to this company. I… Read Full Review

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★★★★★

“DialAFlight Every Time for Us”

Written on: 28/09/2014

We recently travelled from Newcastle to JFK New York through DialAflight we have used them before and found the service was really good. This last trip we were given excellents seats at no extra cost and care hire too if we'd booked this direct it would have cost us quite alot more money. There was the extra advantage of knowing that when the airline we travelled with went on strike (the pilots from Airfrance)that we would get home safe and sound which we did. My next trip will be booked with… Read Full Review

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★★★★★

“TRIP TO NEW YORK”

Written on: 24/09/2014

Gavin at Dialaflight booked our trip to New York quickly and hassle free. Gave personal recommendations on hotels / areas and trips to book before you go and what to do once you get there. He recommended the Gordon Ramsey Restaurant at Terminal 5before we flew ( as he knew 40th treat ) and that was a truly wonderful way to start our holiday. The flights were great and his recommendation to pay extra for premium economy was spot on. (worth every penny) Definiately use dial a flight again and… Read Full Review

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★★★★★

“great flight deal”

Written on: 24/09/2014 by g4ryeckersall (1 review written)

delighted with the service and the deal they set up on my recent trip to Philadelphia, Des offered me a better flight deal if I took out the free car hire which didn't make sense at first but it turned out to be perfect. Car hire included all the extras you normally get caught out with such as CDW insurance etc, everything went as promised by Des at Dialaflight, delighted with the outcome, will definitely use them again. superb… Read Full Review

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★★★★★

“Fab”

Written on: 21/09/2014 by Deniseo316 (1 review written)

Bradley was the best , he gave fantastic service nothing was 2 much trouble , I would recommend him for all your flights , thank you… Read Full Review

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★★★★★

“Personal service”

Written on: 19/09/2014 by Wright414 (1 review written)

When you get through on the phone (very quickly) they do all they can to help. Unlike other companies you have a named person on the end of the phone. Our holiday was quite complicated, they managed to get us a really good price. And made amendments to suit our needs a few times with no hassle. A big thank you to Neil and look forward to booking with Dial a Flight again. M Aberdeen… Read Full Review

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★★★★★

“First class service”

Written on: 19/09/2014 by Hancock258 (1 review written)

Second time I have booked and again excellent service from Harley and his team at Dial A Flight. Always there to answer my questions, give reccomendations on my various options and the call/email to wish me a good trip is a great touch. Keep up the good work… Read Full Review

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