Dial A Flight, www.dialaflight.com Reviews

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Dial A Flight, www.dialaflight.com
3.1 stars
Average rating for this product is: 3.1 out of 5

From 4 ratings and 30 reviews

Thumb up 63% of users recommend this product

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Average Ratings for Dial A Flight, www.dialaflight.com

  • Ease Of Navigation3.5 stars
  • Value for Money3.1 stars
  • Reviewer Ratings3.3 stars
  • Overall Rating3.2 stars

30 Reviews For Dial A Flight, www.dialaflight.com

  • Guest. 27th Apr 2009

    Reviewer rating: 5 stars


    Guest's review has yet to be rated - Be the first!



    Good Points: Greart prices, efficient and have always helped when I have needed it.


    General comments: I have been in the travel industry for some time now at London Heathrow and even I cannot beat the prices that dialaflight give me for my business travel. I have read through the above reviews and there are a few things that I would like to make you aware of in regards to travel!! - - You cannot change a name on a ticket regardless of the excuse, all tickets are non-transferable or we could just buy then and change it all the time. Its nothing at all to do with the travel company. Also if you buy a ticket and the company have already paid the airline for this ticket and you phone up and want to cancel no matter how far in advance you do this!! the company is bound by the airlines restrictions.... if you have bought a cheap ticket and its a non-refundable ticket then its a non-refundable ticket!!!!- the travel company won't take a loss just because you can't travel..! next.... if you buy a car and then then dealership have a sale and the same car you bought 6months prior is now £1k less you don't ask them for your money back.!! and if you did you would probably be told where to go wouldn't you.?? and you can't do this in the travel industry either.

  • se1neone 12th Apr 2009

    Reviewer rating: 0.5 stars


    se1neone's review has yet to be rated - Be the first!


    A true test of a company's quality is how they deal with your flight when something goes wrong. For this, Dialaflight are the most incompetent company I have ever used. I booked flights with Dialaflight for me and my family to go to Thailand in December 08'. However, the week before our departure date, the Dialaflight rep called me to cancel our flights due to the protests in Thailand's main airport. He then suggested some possible flights in February instead - I asked him to hold the tickets wh ...

  • jenstar1 11th Mar 2009

    Reviewer rating: 5 stars


    jenstar1's review has yet to be rated - Be the first!


    We booked to go to USA last year and the adviser was excellent. Unfortunately we had to change our travel arrangements a number of times, but our adviser was sooo good and nothing was too much trouble for her. We have been very impressed with the servive provided by Dial a flight and would definately recommend anyone using them.

    Thank you, we are due to go on our hols in May - can't wait.

  • jonestony 7th Oct 2008

    Reviewer rating: 1 stars


    jonestony's review has yet to be rated - Be the first!


    They would not allow a cancellation without complete loss, even six weeks before. They would not even allow a name change. My wife is ill, we look to lose £ 800. No help from dial a flight at all. Have a friend who would love to come in her stead and cannot! I do not recommend using Dial A Flight.

  • kingP 20th Jul 2008

    Reviewer rating: 5 stars


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    I do not understand people who write reviews saying they never have tickets, is everyone so stupid to think that you can get an unlimited number of seats or that travel agents buy then re-sell seats! A Plane has only so many tickets and so many seats not everyone can get what they want. People do need to wake up! I dealt with Theo he was very helpful and even checked to tell me when the seats advertised became available as they were not on the day I wanted to travel, so I guess if we are more fl ...

  • Guest. 31st May 2008

    Reviewer rating: 4 stars


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    I have travelled with dial=a=flight since l998 to and from USA/ I always ask for the same agent. Prices very reasonable from the airport I want to the seat on the plane I want, and in an emergency a decent hotel at a good price. Paperwork arrives in good time.
    I have given up trying other agents, I start with dial-a-flight and have always got what I want.

  • kathy29 13th May 2008

    Reviewer rating: 5 stars


    kathy29's review has yet to be rated - Be the first!


    They promised to answer the phone in five seconds and it was picked up immediately before the phone rang. Their web ste also tells you who has stayed at each hotel and if they are in the office so you can speak to someone who has been there.
    I would use them again. I was very impressed.

  • colidog 24th Apr 2008

    Reviewer rating: 0 stars


    colidog's review has yet to be rated - Be the first!


    I just did a search on their website and found a good price for a flight. When I phoned he said that flight wasn't available. I said that I had just seen it on the web site after doing a search and he said that we only put the best price, not if its available. I asked what's the point of putting a best price if its not available, if it's not available then it can't be classed as your best price.
    He did however offer me another price which was more than double the price.

  • kay godden Rank: Lance Corporal 22nd Apr 2008

    Reviewer rating: 3 stars


    kay godden's review has yet to be rated - Be the first!


    Dreadful never ever will I use this company again. Shocking dial a flight will not touch ever again the sales team where useless only want to flog you most expensive deal. Afterwards if you need help they dont want to know, they advertised the exact holiday i booked 600.00 cheaper 3 months later and told me tough and said i could cancel but they would keep my 800.00 deposit so beware do not give them big deposit as they will keep it all if you try to cancel.

  • tom1978 24th Feb 2008

    Reviewer rating: 0 stars


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    No matter how cheap I will never use Dialaflight again and in the end we only saved £50 compared to BA.

  • Guest. 20th Feb 2008

    Reviewer rating: 4 stars


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    Simple easy to use and cheap, there is nothing bad for me to say about Dialaflight they have been a pleasure to use! Well recommend to anyone looking for a travel website.

  • Guest. 7th Feb 2008

    Reviewer rating: 5 stars


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    I have used dial a flight two years ago for a trip to Las vegas, they arranged everything.......fantastic service.....especially a girl call Helen, she was excellent at her job ( I'd changed the hotel 3 times!). This year we are doing L.A. and Las Vegas......with dialaflight......of course!!!!!

  • Guest. 6th Dec 2007

    Reviewer rating: 0.5 stars


    Guest's review has yet to be rated - Be the first!


    I am amazed only 1 or 2 have mentioned this.I have tried to fly to New York with them on many occasions and no matter how early or late i enquire the prices quoted on website are never the same by a mile.
    Excuse is that the flights are sold out even at off peak season and booking months ahead !
    I personally will not deal with such a shady company that somehow are always out of tickets for that fare quoted on website but seems to have many more expensive tickets for the same flight.
    I once tri ...

  • Guest. 1st Dec 2007

    Reviewer rating: 1 stars


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    Go somewhere else.

  • regularflyer2008 24th Nov 2007

    Reviewer rating: 5 stars


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    Its down to luck who picks up the phone at Dialaflight some staff will bend over backwards to get you the perfect holiday!

  • dubai1 10th Sep 2007

    Reviewer rating: 5 stars


    dubai1's review has yet to be rated - Be the first!


    I was impressed with Dialaflight right from the beginning. My call was answered after the second ring, the person I spoke to was extremely polite and knowledgeable and I they really did go out of their way to help put together all areas of my holiday, I needed tours, hotels and cars all over the place and they did it without any problems at all. They were cheaper than anyone else but to be honest even if they had have been a bit more expensive I think i would have booked with them purely because ...

  • pcarroll 24th Aug 2007

    Reviewer rating: 2.5 stars


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    Constantly chased Dialaflight for seating/meal requests on flights & check in time confirmation with hotel. Did it myself in the end - it was very easy, they are just lazy.

  • snakehips 18th Aug 2007

    Reviewer rating: 5 stars


    snakehips's review has yet to be rated - Be the first!


    I would recommend them to anyone who wants experience and a good service.

  • areid009 25th Apr 2007

    Reviewer rating: 0 stars


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    I booked a holiday for November to Australia but had to cancel for a fare costing £2300 they are charging £1000 to cancel even the operator thought this was over the top beware of this company.

  • jane57 24th Oct 2006

    Reviewer rating: 5 stars


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    I have used Dialaflight on more than one occasion and have found them extremely helpful. Once you have been quoted, you are given a name and number to call with any queries. You can always speak to the same person which is very helpful. They will check out the best and cheapest dates and routes for you.

    The staff is very helpful and I have recommended friends to them who have also been pleased with the service.