Clarks Reviews

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1.9 stars
Average rating for this product is: 1.9 out of 5

From 2 ratings and 14 reviews

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Average Ratings for Clarks

  • Quality of service2 stars
  • Layout of shop3.6 stars
  • Value for Money2.1 stars
  • Reviewer Ratings2 stars
  • Overall Rating2 stars

14 Reviews For Clarks

  • Guest 24th May 2009

    Reviewer rating: 1 stars


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    Bad Points: bad service, bad shoes


    General comments: brought a pair of £50 sandals from clarks and it was everything opposite of what clarks preach for, comfort. after the sandals giving me scratches and blisters and sore soles, i put the shoes away for a couple weeks, thinking after my blisters heal and the shoe "broken into", the shoes will be fine. but it did not and just gave more fresh blisters and pains. after taking the shoes back to the store to get a return, the manager was rude and just left me sitting by myself without a word. making it seem like i was a crazy woman just because i was very unhappy with what i paid so much for. and justifying that it is OK for my feet to suffer for a long time so i can fit into the shoes.

  • Guest 22nd Jan 2009

    Reviewer rating: 5 stars


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    I've been shopping in Clarks for as long as I can remember and find it the only place to buy comfortable, reliable shoes. It's not for "dressy" shoes but for everyday wear, you can't beat them. Great prices in the sales,Friendly service,Good quality shoes,Very comfortable shoes. Choice is limitedShoes can be "old" looking - frumpy.

  • Guest 26th Dec 2008

    Reviewer rating: 4.5 stars


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    Good points are service, quality, well mannered and friendly staff, range of products, they offer quality advice on how to protect your shoes.....i could go on...

    great customer service (in the stores i have visited), welcoming friendly atmosphere where their staff give reliable and honest advice about their products

  • en5chc 17th Nov 2008

    Reviewer rating: 0.5 stars


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    Why do I have such a negative opinion of Clarks? Well, it was not always so. Once, not even all that long ago, when they actually made their shoes in the UK, I thought they were a wonderful company. I grew up with Clarks shoes, wore them throughout school and university. In fact, I wore the pair that I bought before finishing uni (1999), from their factory outlet in Street, for a friend's wedding last month (Oct 2008). For £30 shoes they have done very well!

    Sadly, this was the last ...

  • Guest 13th Oct 2008

    Reviewer rating: 1.5 stars


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    I took the shoes back to the store to be told that shoes weren't made to last. I have had them 7 months and out of that time worn them for 3, maybe 2/3 times a week on average. The heels are still great and the centre of the sole is rubber and so that's fine. It is the outer of the sole as they are so thin and without being soled it just wears into the leather toe-they have already started to go. I was asked could I not wear them like that. Well no actually I can't. I was offered £19.99 t ...

  • Guest 5th Sep 2008

    Reviewer rating: 0 stars


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    I feel I have just been treated very badly in Clarks shoe shop in the Metro centre. The assistant seemed rude to me and made me feel embarrassed in front of a line of customers because I had picked up the wrong size shoes. She then charged me a higher price than was written on the tag on the pair in the rack and when I queried this she appeared to just stare at me. So I just paid and left. I found her attitude hostile and intimidating and came out of the store very shocked. After being a custo ...

  • Guest 10th Aug 2008

    Reviewer rating: 0 stars


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    I have written to Clarks many times about the fact that the majority of their shoes start at size 4. There are many adults who take a size 3. Children's shoes look very much like children's shoes and so are not what we want to buy. I love Clarks shoes but have been able to get fewer and fewer in a size 3. I think very soon their entire range will start at size 4 and those of us with small feet we be sidelined.

  • dolan mate 9th Jul 2008

    Reviewer rating: 5 stars


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    At our Clarks store all the staff are very friendly and we try our best to help everyone with their shoe needs. We always do mention that you use protective spray and various other products to use, not because we want to make money but to actually protect your shoes! Some customers try to return items for silly reasons sometimes caused by the design. I feel its a very good store and although not always in trend we do sell GOOD quality shoes.

  • alex4819 Rank: Corporal 6th Mar 2008

    Reviewer rating: 1.5 stars


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    As far as I am aware they rarely have school shoes in stock in holiday times and expect us to buy shoes 6 weeks before new school year starts, otherwise they seem to say 'what do you expect?' when nothing's left 2 weeks prior. Fitting has been a problem for me I feel I can do better than the fitters. I have to question each time and get a different width, length, or both. I've had this at 4 Clarks shops where the fitters will sell you shoes too wide (just stick an insole in, and we're left with ...

  • sue hirons 24th Nov 2007

    Reviewer rating: 0 stars


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    I took some shoes back to the Hammersmith Kings Mall branch of Clarks, where I got them from for my daughter. The stitching had come apart in 2 places after only 3 weeks. Clarks wouldn't change them without my daughter being with me. This I would understand if we had purchased children's shoes, as I know they like to check the fitting, but we purchased shoes from the adult range, so no fitting as such is required.

    I am appalled at the lack of customer care shown - 35 pounds for shoes to only ...

  • SARAB63 16th May 2006

    Reviewer rating: 0.5 stars


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    I recently purchased 4 pairs of shoes from the Merry Hill Centre Clarkes shop. After 3 DAYS my two year olds trainers were scuffed at the front where the leather had started to peel off. I returned them to the shop where I was told that my child was obviously hard on her shoes, and that 3 days wear and tear was reasonable!! When I complained to Customer Services I was brushed off with the comment "You didn't use the polish before she wore them."

    Having used Clarkes regularly for three year ...

  • Sumayya 15th Aug 2005

    Reviewer rating: 0 stars


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    Clarkes Shoe Shop.


    After a week, my daughter's shoes were ruined. I had bought protective spray and scuff polish, and all in all I spent over £25. I returned them to Clarkes, and the manager told me he wasn't going to give me my money back, as their children's shoes are designed for fashion rather than wear. I'm absolutely disgusted!

  • birthday 5th May 2005

    Reviewer rating: 3 stars


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    Clarkes shoes support your feet from a young age and help your feet grow. Clarkes teenage girls shoes eg bootleg are way out of fashion teens at the moment want dolly/ballet style shoes not the clumpy things that bootleg offers. if you changed and updated your shoes you would get a lot more customers.

  • natcm86 Rank: Corporal 28th Sep 2004

    Reviewer rating: 5 stars


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    Clarkes - The service is excellent and the shoes are really good quality. It is not too expensive and there are lots of trendy shoes to pick from!