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Written on: 19/07/2014
Flight cancelled by email!!!at short notice with no offer of help for another flight. Travel plans in tatters and lost $$ in accom, transfers. Booked a new flight at a huge price for 3 days later. Disgraceful treatment of customers. Will you take the risk?… Read Full Review
Written on: 05/01/2014 by Marco3000 (1 review written)
Dear Sirs, I took an Olympic Air flight from Milan to Sydney and must say that on my way back I was DISGUSTED by the rudeness and appalling manners of your staff in the Sydney International Airport. It all come down to what kind of training your people in Australia receive...or if they are trained at all! We all know that Australians are naturally somewhat impolite, but what I have seen was a complete lack of respect towards passengers and staff even laughing at the face of customers! Do you… Read Full Review
Written on: 10/09/2013 by anadascalu (1 review written)
I am extremely sad and dissapointed regarding my recent flight experience with Olympic Air and the ground service management of the problems. I planned a holiday in Milos. The return flight from Milos to Athens on 8.09 was delayed 1.45, for that reason I missed the connection to Bucharest. I was told to go the Olympic Air ticket desk and there they told me that there was no place for flight in that day, no place for flight for the morning flight of Olympic to Bucharest for the next day… Read Full Review
Written on: 15/11/2011
STAFF OF STRATEGIC AIRLINES VERY GOOD,THE PLANES BOTH WAYS WERE DILAPIDATED OLD AND FALLING TO BITS(MAYBE THE SAME PLANE??),READING LIGHTS ON MOST OF THE PLANE NOT WORKING AND PASSENGER SEATS COLLAPSING MID AIR DUE TO WORN AND NEGLECTED PLANE.HOPEFULLY THE PLANES ENGINES WERE BETTER THAN ITS INTERIOR!!!!!I KNOW THESE PLANES ARE AIRBUSES BUT MAYBE SOME LIGHTING AND ADEQUATE SEATING WOULD HELP?? FLIGHTS WERE GOOD,STAFF INCLUDING THE PILOT VERY EFFICIENT BUT WILL THIS STOP THE PLANE FROM FALLING… Read Full Review
Written on: 05/12/2010
Olympic ruined our Silver wedding Anniversary trip. All 3 flight legs were a disaster. Offloaded 3 times despite booking and paying 6 months ahed.
Baggage delayed 60 hours within Greece - hey knew it was left behind but no attempt to move it and till many compalaints from many passenegers.
There internal reservations and communications system seem to consist of an abacus and smoke signals.Never never never use them. Have flown with many airlines all over the world and have had some bad… Read Full Review
Written on: 19/07/2010 by Taylott (173 reviews written)
Recently flew from London Heathrow to Athens on Olympic Airlines. This was the first time I've travelled using this airline, and was pleasantly surprised.
The flight was on time, so no problems there. The staff were friendly and polite, and seemed to be looking after their passengers with ease.
The aircraft itself was very nice! The seats surprisingly made you feel like you were travelling premium economy, or even business class... lots of leg room!
The food was pretty good, nothing special… Read Full Review
Written on: 05/06/2010
You could not even do a web check in if you are leaving from Amsterdam to Athens! What kind of airline is the on that only allows you to do web check in if you are leaving from Greece???… Read Full Review
Written on: 18/05/2010
This has to be the worst airlines i have ever been on, not only did we not make it to our disired place to travel, there was no help from the flight Airport / company, they have the worst customer service ever Would not EVER recomend this Company for Flights.. i hope this helps you out… Read Full Review
Written on: 20/03/2010
Although I am greek I had bad experience in the past with OA. Besides the great safety, everything else was quite disappointing. But the new OA is really great. On time, friendly stewardesses, brand new aircrafts and of course some of the best pilots in Europe. Since my first trip with the new OA, I decided to fly with them whenever possible. I hope that the new company (after the merge OA with Aegean Airlines) will be even better (and still inexpensive)… Read Full Review
Written on: 19/03/2010
I went to Greece for xmas and I was really suprised with the 'new' Olympic.Forget the previous one!Flight was on time,food excellent as always,the cabin staff friendly and young and the landing was perfect.The airplane was a brand new A320 and was very confortable.I hope to extend their routes because now Olympic has very limited routes compared to the previous one.Keep working !… Read Full Review
Written on: 01/03/2010 by Pola (1 review written)
We are a family of 4 (2 adults, one child 8 years old and one baby 8 months old)and had a return flight Athens - Amsterdam. The planes were new, but there is no in flight entertainement at all and nothing for the children to keep them occupied. No baby food was provided and no one from the attendants (who were generally polite) asked if we would need anything for the baby etc. Not a bad experience in general, but it could be much much better… Read Full Review
Written on: 10/11/2009
Brand new airplanes with wide seets and lots of leg room. unfortunately no entertainment system.
Breakfast was eggs with saucage, yogurt, health bar, 2 chocolates and beverages.
nice and helpful staff (much improved from old company)
excellent magazines (inflight)
helpful pilot (made announcements in Greek english and French)… Read Full Review
Written on: 13/09/2009 by dennisis (9 reviews written)
Flight not by Olympic but Athens Airways and I would avoid them for the time as everything is changing and the aircraft we travelled on was old, tired and fault ridden. The cabin lights continually flashed off and on, seat mountings had either broken or missing plastic covers and worrying bolts stuck out at knee level. Life jackets hung free under the seats and the toilet smelled high right from the start, in flight movie without earphones, announcements, apart from the pilot were pijin… Read Full Review
Written on: 10/09/2009 by dennisis (9 reviews written)
Unable to use Olympic Airlines "NEW" online web check-in service as it only allowed you to fly from one Greek island to another. What a truly international airline!… Read Full Review
Written on: 24/07/2009
Plane did not show up at all. No explanation was given. No information on how to leave the island to meet up with connecting flights. Told next 7 days booked solid so we could all have another weeks holidays! Everyone missed their connecting flights and it cost us £500 to get to Athens. A one-off? Are you joking? Exactly the same thing on the same route with Olympic Airlines happened to us last year. Be warned!!… Read Full Review
Written on: 22/10/2008 by Gavril (1 review written)
Well maintained aircraft, clean cabins, friendly staff. Delays in scheduled international flights. Olympic Airlines is a small to medium size company with medium range network focussing on the short connections European and the core middle east… Read Full Review
Written on: 22/10/2008
Long delays, rude cabin staff, rude ground staff, rude overall, screens most of them don't work in the plane, most seat personal radios don't work so you have to keep moving in the plane until you find a seat that works, just to name a few… Read Full Review
Written on: 21/10/2008 by avleb (1 review written)
I had read very bad reviews of Olympic Airlines prior to traveling and was quite apprehensive but was pleasantly surprised. I especially was impressed by the sandwiches and drinks in the galley for anyone to take between meals on the return flight… Read Full Review
Written on: 13/10/2008 by FreqFlyrr (2 reviews written)
Having maritime business interests in RHO, I fly to the islands often, and with Aegean whenever possible.
The Greek people are a warm and friendly lot, but they surely deserve much better than this for the national flag carrier… Read Full Review
Written on: 01/07/2008 by rbrown13 (1 review written)
Booked flights for Greece for my honeymoon 3 months in advance on Expedia. 3 weeks prior to departure, Olympic Airlines Athens Mykonos leg changed without notice, contacted Expedia who contacted Olympic, was on hold for two hours waiting for a resolution from Olympic. Optional flights did not fit my hotel and sightseeing itineraries. Point being I was charged for a flight for a specific day and paid the bill, done deal. I feel that I should have been placed on any Olympic flight for that… Read Full Review
" Appalling Customer Service " Read More
" Other Airlines treat their customers with respect--not AA " Read More
" WORST FLIGHT EXPERIENCE EVER!!!! " Read More
" Never Again " Read More
" Customer service " Read More