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Written on: 06/01/2016
I cancelled membership before expiration of the 30-day free trial period and received email confirmation of the cancellation. Despite cancelling the membership, my credit card was charged the following month. Attempts to contact them at 800-711-4474 (the only customer service number posted)were unsuccessful. It is impossible to speak with someone. I can't help but wonder how many others are charged and fail to notice the charge on their credit cards. Fortunately, I carefully review my… Read Full Review
Written on: 26/02/2015
I signed up for one month's free trial but I only used the service once. It wasn't that great, either. My cute, funny card wouldn't work with any of the recipients - they couldn't open it. I wound up getting it automatically renewed, which I think is a bad business practice. I also tried to call and get a refund for at least one of the several months I did not use it and was told that was not possible. Bad deal. Bad idea. Bad company… Read Full Review
Written on: 23/06/2014 by Kamden314 (1 review written)
Signed up for ecards for less than 30 days & cancelled membership online before 1 month anniversary. 15months later found out they didn't cancel as requested & despite never using theservice for over 14 months, they won't give me a full refund for the 14 months never used after cancelled. Terrible-I'll never buy anything from them again!… Read Full Review
Written on: 24/05/2014 by 302Coyne (1 review written)
I don't even remember using them for an ecard, but I might have and then a monthly charge shows up on my account for $2.99 after the initial charge of $3.99. … Read Full Review
Written on: 14/06/2012 by AJRB (1 review written)
I used their trail membership and cancelled it after that. My credit card is still being billed $2.99/mo. for almost every year. When I tried to check this with my online account, it says that I don't have an account any more, yet they still charge my credit care $2.99 every month. Like another writer says: their 30 days trail is not free. It's a trap. Once you're in, they'll charge you as much as you can. After many calls, I was finally able to dispute this with the customer service… Read Full Review
Written on: 19/04/2011 by two2 (1 review written)
I joined American Greetings right before Christmas (started a free trial). I was disappointed by the cards, the constant advertisements and canceled my subscription approximately 7-8 days later. Now almost 6 months have gone by and I am still being charged every month by this company! Phoning this company is a joke. They have an automated phone system giving you a number of options, none of which is talking with a customer service representative. When the system decides that it has answered… Read Full Review
Written on: 08/04/2011
Although you can join online, you must CALL them to cancel your membership. You must call during office hours, which is difficult for those who work. I will demand a refund of my recent charge. I sent an e-mail recently saying I did not want to renew, got charged anyway because I did not call… Read Full Review
Written on: 03/02/2011
This is absolutely the biggest scam!!!! Avoid at all costs. First they make it almost impossible to unsubscribe and stop the automatic withdraws. Their free trial is actually not free and once the month is up they will charge you from the start of the free trial. second the e-card is filled with advertisements and completely unprofessional… Read Full Review
Written on: 16/01/2011
never heard of them and yet i have been billed. tried to find a phone number on their website to no avail. hate these people. now going thru dispute with credit card. i would give them 0 stars if offered!!… Read Full Review
Written on: 22/12/2010
I SIGNED UP A FREE TRY WITH AmericanGreetings.com. AND SENT TO MY FRIEND AND MYSELF.MY FRIEND DIDN'T RECEIVE, THE ONE FOR MYSELF WAS NO MUSIC.ALSO DURING THE PROCESSING THIS WEB SIDE TRIED TO HIDE JACK MY WEB SIDE.I TRIED TO CALL CANCEL HAVE TO WAIT FOREVER.
… Read Full Review
Written on: 21/12/2010
Why can't I assign zero stars? (!) American greetings AND Microft can rot!
On Oct 31, I accepted an offer for a 30-day money back trial offer. I cancelled the service three days later by phone (because they require you to cancel by phone). When the charge was not credited, I spoke to "Tiffany", who said, "we DID cancel your service, but you did not ask for a refund" (!!!!!) What I did say is, "now I am cancelling withing the 30-day period so I will not be charged, right?" Woman replied… Read Full Review
Written on: 22/11/2010
I am being repeatedly charged by MSNec $16 and do not have any account there! I called several times, they say I have no account, no explanation how they are charging me..promise to refund and delete my card..yet neither ever happens..RIP OFF a-holes… Read Full Review
Written on: 18/10/2010
I pay for this service and now Microsoft has added Bing and a million advertisements while slowing it down.
Why do they always mess up a good thing.
Content is not updated enough and I will not be renewing subscription.
… Read Full Review
Written on: 23/08/2010
Just like a lot of other people, I signed up for the free card. I cancelled my account after 2 days of the free trial, yet was billed for a year membership. After arguing with them or an hour, I said screw i, just cancel my account now. Here I am a year later, billed again. I have disputed the charge with my bank this time to get my money refunded… Read Full Review
Written on: 18/08/2010
Biggest scam company ever. This site did nothing but try to hijack my home page and crash my Internet Explorer.
Do not install this as it will wreck your operation of your computer. The company executives need to be locked up for this scam. If you want Trojan viruses install this program. I am still trying to get rid of their garbage… Read Full Review
Written on: 08/08/2010
"TAKE THE MONEY AND RUN" seems to be the motto of this company and they better not try to renew next year with no service or communication.we don't even exist online or on thier automated system but they seem to have my card information to charge me for NO service firstname.lastname@example.org… Read Full Review
Written on: 21/05/2010 by pbretl1 (1 review written)
In 2006 I also gave credit card information to get a free card from American Greetings MSN Ecard. I never sent another card after that free one. When the charge showed up I canceled it but of course could not get a refund for that year because I called after the charge appeared. Surprise, the next year I was charged again! Since I carry a balance on the credit card for an advancement I received I didn't notice the charge. I quit receiving paper statements so when it appeared again for the… Read Full Review
Written on: 26/04/2010
Even if you call and cancel your card will be charged. They won't refund either. Even if you haven't used the membership you didn't know you had in the full year. These guys are about profit NOT about customer service… Read Full Review
As rated by our community of reviewers
" Prompt and efficient service " Read More
" Extremely limited " Read More
" Credit card charged after cancelling 30-day trial " Read More
" Calendar " Read More
" It's like having a touch of England in my own backyard! " Read More
Written by Italia47