American Greetings www.americangreetings.com Reviews

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“American Greetings, was not at all helpful”

★☆☆☆☆

written by username00 on 07/12/2023

American Greetings Corporation,ecards REVIEW: So American Greetings, was not at all helpful and that I will be forced to give them a bad review !! My eCards were NOT in Sent .. eCards, were never sent!! ..even though I did resend them 2ce !! and this has happened on multiple occasions!! Even though , the email addresses of the recipients are correct... & they are NOT in their Spam or Junk folders. ..so it is indeed unfortunate that American Greetings refuse to do the right thing & THat that your memberships are nonrefundable...and that I thus will be forced to give you a bad review !! Blue Mntn is much better ! I will return to them!!

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“Credit card charged after cancelling 30-day trial”

★☆☆☆☆

written by on 06/01/2016

I cancelled membership before expiration of the 30-day free trial period and received email confirmation of the cancellation. Despite cancelling the membership, my credit card was charged the following month. Attempts to contact them at 800-711-4474 (the only customer service number posted)were unsuccessful. It is impossible to speak with someone. I can't help but wonder how many others are charged and fail to notice the charge on their credit cards. Fortunately, I carefully review my credit card statements every month.

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“Kind of scammy.”

★☆☆☆☆

written by on 26/02/2015

I signed up for one month's free trial but I only used the service once. It wasn't that great, either. My cute, funny card wouldn't work with any of the recipients - they couldn't open it. I wound up getting it automatically renewed, which I think is a bad business practice. I also tried to call and get a refund for at least one of the several months I did not use it and was told that was not possible. Bad deal. Bad idea. Bad company.

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“Signed up for ecards for less than 30 days & cancelled...”

★☆☆☆☆

written by Kamden314 on 23/06/2014

Signed up for ecards for less than 30 days & cancelled membership online before 1 month anniversary. 15months later found out they didn't cancel as requested & despite never using theservice for over 14 months, they won't give me a full refund for the 14 months never used after cancelled. Terrible-I'll never buy anything from them again!

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“They will charge your credit card every single month!!!!! ”

★☆☆☆☆

written by 302Coyne on 24/05/2014

I don't even remember using them for an ecard, but I might have and then a monthly charge shows up on my account for $2.99 after the initial charge of $3.99.

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“Worst ever”

★☆☆☆☆

written by 462Cormier on 04/04/2014

Worst website ever. And trying to cancel isn't any better.

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“Horrible service and nothing ethic company”

★☆☆☆☆

written by on 03/01/2014

Horrible functional website and nothing ethical company. Definitely do not try to do business with this company only going to cheat. Very poor customer service and answering machine rigged.

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“will never do business with this company ever”

★☆☆☆☆

written by AJRB on 14/06/2012

I used their trail membership and cancelled it after that. My credit card is still being billed $2.99/mo. for almost every year. When I tried to check this with my online account, it says that I don't have an account any more, yet they still charge my credit care $2.99 every month. Like another writer says: their 30 days trail is not free. It's a trap. Once you're in, they'll charge you as much as you can. After many calls, I was finally able to dispute this with the customer service representative over the phone. I told that person I would never have anything to do with AG ever from now on.

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“Very Happy with American Greetings.com!”

★★★★★

written by on 24/11/2011

I have used american greetings for many years now and highly recommend. They have a nice selection of cards to choose from with many different sending options, including sending to cell phones, which is pretty neat. My new favorite is the talking cards where you can add your own text and choose a voice. My grandchildren absolutely adore these. I love getting responses from all my friends and family after a holiday, they all just love them! It's really such a nice way to keep in touch and loads up my email addresses every time I want to send a card. I wrote this review because I was very disappointed to read all the horrible reviews about this site. I love american greetings store cards and ecards on the web site and now I can even purchase my paper cards from the web site. It's a shame to see reviews from people who are not appreciating all the art and talent. Happy Holidays, Mary

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“have been a member for some time.last nite i tried to...”

★★☆☆☆

written by on 30/04/2011

have been a member for some time.last nite i tried to Send THANYOU CARD TO SOME ONE. AFTER STUMBLEING THRU YOURE MAZE. ITHOUGHT I HAD MASTERED IT.
NO COMFERMATION,NOTHING.
WHAT AM I SPENDING MY MONEY FOR?
TAKE ME BACK TO THE OLD DAYS.
THANKS ELMER SMITH AT [email protected]

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“I joined American Greetings right before Christmas...”

★☆☆☆☆

written by two2 on 19/04/2011

I joined American Greetings right before Christmas (started a free trial). I was disappointed by the cards, the constant advertisements and canceled my subscription approximately 7-8 days later. Now almost 6 months have gone by and I am still being charged every month by this company! Phoning this company is a joke. They have an automated phone system giving you a number of options, none of which is talking with a customer service representative. When the system decides that it has answered your question it automatically hangs up on you! You can't just email the company either, there are no provisions or company addresses listed for you to write to. After at least 7 attempts to speak with a live person at American Greetings, I finally did get a person. She told me that they had NO record of my cancellation after Christmas. Every question or comment I made to her resulted in a "canned" response (they must have a list there of things to say to customers when they call). I said "fine just cancel me now", which they did, however the next day they charged me once again! I have filed complaints with the Better Business Bureau and my states attorney general. I am hoping for justice. This company knows exactly what they are doing. They get you into a trial subscription and than make it virtually impossible for the customer to cancel that subscription (or to even speak with someone about the problem). They also own Webshots. My advice: NEVER, EVER start a trial subscription with this company. You will be paying for it forever! They do not even deserve a 1 star rating.

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“Although you can join online, you must CALL them to...”

★☆☆☆☆

written by on 08/04/2011

Although you can join online, you must CALL them to cancel your membership. You must call during office hours, which is difficult for those who work. I will demand a refund of my recent charge. I sent an e-mail recently saying I did not want to renew, got charged anyway because I did not call.

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“This is absolutely the biggest scam!!!! Avoid at all...”

★☆☆☆☆

written by on 03/02/2011

This is absolutely the biggest scam!!!! Avoid at all costs. First they make it almost impossible to unsubscribe and stop the automatic withdraws. Their free trial is actually not free and once the month is up they will charge you from the start of the free trial. second the e-card is filled with advertisements and completely unprofessional.

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“never heard of them and yet i have been billed. tried...”

★☆☆☆☆

written by on 16/01/2011

never heard of them and yet i have been billed. tried to find a phone number on their website to no avail. hate these people. now going thru dispute with credit card. i would give them 0 stars if offered!!

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“I SIGNED UP A FREE TRY WITH AmericanGreetings.com....”

★☆☆☆☆

written by on 22/12/2010

I SIGNED UP A FREE TRY WITH AmericanGreetings.com. AND SENT TO MY FRIEND AND MYSELF.MY FRIEND DIDN'T RECEIVE, THE ONE FOR MYSELF WAS NO MUSIC.ALSO DURING THE PROCESSING THIS WEB SIDE TRIED TO HIDE JACK MY WEB SIDE.I TRIED TO CALL CANCEL HAVE TO WAIT FOREVER.

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“Why can't I assign zero stars? (!) American greetings...”

★☆☆☆☆

written by on 21/12/2010

Why can't I assign zero stars? (!) American greetings AND Microft can rot!
On Oct 31, I accepted an offer for a 30-day money back trial offer. I cancelled the service three days later by phone (because they require you to cancel by phone). When the charge was not credited, I spoke to "Tiffany", who said, "we DID cancel your service, but you did not ask for a refund" (!!!!!) What I did say is, "now I am cancelling withing the 30-day period so I will not be charged, right?" Woman replied, "I am cancelling now so you will not be charged" She didn't offer that I already HAD been charged. What a slimy organization. The whole process reminded me of troubles I had with MSN internet service. No wonder Microsoft stock has been such a looser!!!!!!

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“I am being repeatedly charged by MSNec $16 and do not...”

★☆☆☆☆

written by on 22/11/2010

I am being repeatedly charged by MSNec $16 and do not have any account there! I called several times, they say I have no account, no explanation how they are charging me..promise to refund and delete my card..yet neither ever happens..RIP OFF a-holes.

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“I pay for this service and now Microsoft has added...”

★☆☆☆☆

written by on 18/10/2010

I pay for this service and now Microsoft has added Bing and a million advertisements while slowing it down.

Why do they always mess up a good thing.

Content is not updated enough and I will not be renewing subscription.

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“Just like a lot of other people, I signed up for the...”

★☆☆☆☆

written by on 23/08/2010

Just like a lot of other people, I signed up for the free card. I cancelled my account after 2 days of the free trial, yet was billed for a year membership. After arguing with them or an hour, I said screw i, just cancel my account now. Here I am a year later, billed again. I have disputed the charge with my bank this time to get my money refunded.

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“Biggest scam company ever. This site did nothing but...”

★☆☆☆☆

written by on 18/08/2010

Biggest scam company ever. This site did nothing but try to hijack my home page and crash my Internet Explorer.
Do not install this as it will wreck your operation of your computer. The company executives need to be locked up for this scam. If you want Trojan viruses install this program. I am still trying to get rid of their garbage.

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