Written on: 14/06/2012 by AJRB
I used their trail membership and cancelled it after that. My credit card is still being billed $2.99/mo. for almost every year. When I tried to check this with my online account, it says that I don't have an account any more, yet they still charge my credit care $2.99 every month. Like another writer says: their 30 days trail is not free. It's a trap. Once you're in, they'll charge you as much as you can. After many calls, I was finally able to dispute this with the customer service... (read more)
Written on: 24/11/2011
I have used american greetings for many years now and highly recommend. They have a nice selection of cards to choose from with many different sending options, including sending to cell phones, which is pretty neat. My new favorite is the talking cards where you can add your own text and choose a voice. My grandchildren absolutely adore these. I love getting responses from all my friends and family after a holiday, they all just love them! It's really such a nice way to keep in touch and... (read more)
Written on: 30/04/2011
have been a member for some time.last nite i tried to Send THANYOU CARD TO SOME ONE. AFTER STUMBLEING THRU YOURE MAZE. ITHOUGHT I HAD MASTERED IT.
WHAT AM I SPENDING MY MONEY FOR?
TAKE ME BACK TO THE OLD DAYS.
THANKS ELMER SMITH AT ELJANSMITH@AOL.COM (read more)
Written on: 19/04/2011 by two2
I joined American Greetings right before Christmas (started a free trial). I was disappointed by the cards, the constant advertisements and canceled my subscription approximately 7-8 days later. Now almost 6 months have gone by and I am still being charged every month by this company! Phoning this company is a joke. They have an automated phone system giving you a number of options, none of which is talking with a customer service representative. When the system decides that it has answered... (read more)
Written on: 08/04/2011
Although you can join online, you must CALL them to cancel your membership. You must call during office hours, which is difficult for those who work. I will demand a refund of my recent charge. I sent an e-mail recently saying I did not want to renew, got charged anyway because I did not call. (read more)
Written on: 03/02/2011
This is absolutely the biggest scam!!!! Avoid at all costs. First they make it almost impossible to unsubscribe and stop the automatic withdraws. Their free trial is actually not free and once the month is up they will charge you from the start of the free trial. second the e-card is filled with advertisements and completely unprofessional. (read more)
Written on: 16/01/2011
never heard of them and yet i have been billed. tried to find a phone number on their website to no avail. hate these people. now going thru dispute with credit card. i would give them 0 stars if offered!! (read more)
Written on: 22/12/2010
I SIGNED UP A FREE TRY WITH AmericanGreetings.com. AND SENT TO MY FRIEND AND MYSELF.MY FRIEND DIDN'T RECEIVE, THE ONE FOR MYSELF WAS NO MUSIC.ALSO DURING THE PROCESSING THIS WEB SIDE TRIED TO HIDE JACK MY WEB SIDE.I TRIED TO CALL CANCEL HAVE TO WAIT FOREVER.
Written on: 21/12/2010
Why can't I assign zero stars? (!) American greetings AND Microft can rot!
On Oct 31, I accepted an offer for a 30-day money back trial offer. I cancelled the service three days later by phone (because they require you to cancel by phone). When the charge was not credited, I spoke to "Tiffany", who said, "we DID cancel your service, but you did not ask for a refund" (!!!!!) What I did say is, "now I am cancelling withing the 30-day period so I will not be charged, right?" Woman... (read more)
Written on: 22/11/2010
I am being repeatedly charged by MSNec $16 and do not have any account there! I called several times, they say I have no account, no explanation how they are charging me..promise to refund and delete my card..yet neither ever happens..RIP OFF a-holes. (read more)
Written on: 18/10/2010
I pay for this service and now Microsoft has added Bing and a million advertisements while slowing it down.
Why do they always mess up a good thing.
Content is not updated enough and I will not be renewing subscription.
Written on: 23/08/2010
Just like a lot of other people, I signed up for the free card. I cancelled my account after 2 days of the free trial, yet was billed for a year membership. After arguing with them or an hour, I said screw i, just cancel my account now. Here I am a year later, billed again. I have disputed the charge with my bank this time to get my money refunded. (read more)
Written on: 18/08/2010
Biggest scam company ever. This site did nothing but try to hijack my home page and crash my Internet Explorer.
Do not install this as it will wreck your operation of your computer. The company executives need to be locked up for this scam. If you want Trojan viruses install this program. I am still trying to get rid of their garbage. (read more)
Written on: 08/08/2010
"TAKE THE MONEY AND RUN" seems to be the motto of this company and they better not try to renew next year with no service or communication.we don't even exist online or on thier automated system but they seem to have my card information to charge me for NO service firstname.lastname@example.org (read more)
Written on: 21/05/2010 by pbretl1 (1 review written)
In 2006 I also gave credit card information to get a free card from American Greetings MSN Ecard. I never sent another card after that free one. When the charge showed up I canceled it but of course could not get a refund for that year because I called after the charge appeared. Surprise, the next year I was charged again! Since I carry a balance on the credit card for an advancement I received I didn't notice the charge. I quit receiving paper statements so when it appeared again for... (read more)
Written on: 26/04/2010
Even if you call and cancel your card will be charged. They won't refund either. Even if you haven't used the membership you didn't know you had in the full year. These guys are about profit NOT about customer service. (read more)
Written on: 30/03/2010
This is basically a scam. You can sign up online, you can change your address or credit card information online. But they will not let you cancel your account online for "security reasons". You have to call a 1-800 number and fight with the retarded automated answering system. (It kept asking for my phone number even though I had not given a phone number when I originally signed up.) (read more)
Written on: 17/02/2010
I too have been ripped off yet again by AMERICAN GREETINGS MSN ECARDS. I must have given my info for the free card, and now for the 2nd year in a row they have stolen $16.94 from my account. I tried to get it cancelled last year, and thought I was successful, only to check my account today and see they pirated money out of my account yet again, for services I have NEVER USED! My bank tells me JPMORGAN CHASE is their bank and by calling them I can obtain a phone number for A.G. Here is the... (read more)
Written on: 11/02/2010 by geosbride (1 review written)
If I could rate it LESS than one star I would!
One might not think website customer service is all that important on an ecard site, but on AmericanGreetings.com it's necessity.
That's because it's required to sign up for a 'free' trial in order to send any of the halfway decent cards, but--oops--the trial's only 14 days and--oops--now it's charged to your credit card and it NON-REFUNDABLE!
Isn't that lovely....
And, if even one chooses (willingly) to have/keep their membership, just... (read more)
Written on: 06/11/2009
I too purchased two packages (8 each) of baby shower invitations depicting a giraffe, elephant and monkey from Target. This design requires printing party information on small sheets of vellum. After searching for the template on american greetings website, I finally found it, entered my information, but I was frustrated that my standard HP printer did not like the small sheets of vellum provided with the invitation. Four small rectangles of vellum are provided with a perforation down the... (read more)
Written on: 01/06/2009
Yahoo american greetings plays about when I try to cancel my membership. First of all, finding how to cancel membership is hidden and on-line cancelation is not allowed. I have waited 20 minutes on the phone and after connection I had to go thru another 10 minutes sales pitch.
I am so disappointed at yahoo and I will not subscribe anything at yahoo. (read more)
Written on: 13/05/2009
I too have been trying to get someone live or by email at American Greetings to respond to my inquiries. they had no problem decucting the membership from my account ,immediately- but respond to a need - No one Home. I think a call to the Attorney Generals office might be in order. (read more)
Written on: 11/05/2009
I bought invitations from American Greetings to print, and had a horrible time finding the template. In fact, I am thinking of just taking them back to the store, and forgeting "your" template. It is NOT easy. (read more)
Written on: 09/04/2009
I am so disappointed!! I purchased some Baby Shower Invitations at Target on Tuesday in Bangor, Maine. The instructions of the box of invitations directed me to www.americangreetings/stationery. so that I could print my own invitations. I have been tried for nearly 2 hrs and I have been unsuccessful. I spent nearly $14.00 for these invitations and they are no good to me. I will not be buying from this company again! (read more)
Written on: 02/03/2009 by amgreet
American Greetings makes it extremely difficult to cancel a membership. You can't speak to a live operator and it is difficult to find the information online. (read more)
Written on: 14/01/2008
I disliked the fact that as of yet I cant seem to get intouch with them about account I have been trying for weeks to get mine straightend out. I liked it before when it was just yahoo cards, never had to sign in.... Now I just dont seem to get the service. (read more)
Written on: 09/05/2006 by Susan Wall (1 review written)
You think your signing up for a $1 something ecard and then American Greetings send you a bill for $13 and say you automatically signed up for their service. The terms of service are given in their contract, but they are not totalled in a user-friendly way. (read more)
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As rated by real users
"I am trying to join and it say..." Read More
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