Motorpoint Reviews - www.motorpoint.co.uk

★★★★☆
4.4 / 5
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  • Value For Money

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Latest Reviews

★★★★★

“Motorpoint Chingford”

Written on: 26/02/2015 by RichardJarvis (1 review written)

Great selection and very keen pricing. Everything about the experience was pleasant and professional. Motorpoint's approach makes the main dealers I tried to deal with (Skoda) look incompetent and uninterested. One Skoda dealer even told me that all Motorpoint's cars were imports which was why they were 10% plus cheaper. They are not. They're UK cars from exactly the same sources as the Skoda dealer's stock just much much cheaper. Motorpoint may not have many branches but their… Read Full Review

Motorpoint Aftersales's Response to RichardJarvis's Review

Written on: 27/02/2015

Thank you for taking the time to review your experience with Motorpoint, your honest feedback is appreciated. Thank you for your kind words regarding our Chingford site, should you need us for anything in the future please do not hesitate to contact us, we'll be happy to help.

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★★★★☆

“Disabilty access”

Written on: 26/02/2015 by 270Churchill (1 review written)

You will not be able to visit the Newport site if you are Disabled without help as it is not wheelchair friendly… Read Full Review

Motorpoint Aftersales's Comment

Written on: 26/02/2015

We appreciate you taking the time to review your experience with Motorpoint, your feedback is important to us. I'd like to speak with you about this in more detail. If you could call any Motorpoint number and ask for Jacob in the Customer Care team, I'd appreciate it.

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★★★★★

“The drawback is you do not supply new vehicles I would...”

Written on: 26/02/2015 by 268Lynch (1 review written)

The drawback is you do not supply new vehicles I would have bought a new Mondeo but I have to go to a ford dealer… Read Full Review

Motorpoint Aftersales's Comment

Written on: 26/02/2015

Thank you for taking the time to review your experience with Motorpoint. Your honest feedback is appreciated. We offer a variety of vehicles used, new and imported. We're sorry the vehicle that you wanted was not available as a brand new car, at the time of you looking.

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★★★☆☆

“Worried”

Written on: 26/02/2015 by Bryantbp282 (1 review written)

I did not purchase a car from Motorpoint as I was worried that the specification would not be accurate. I was warned off by main dealers in this respect that the import car would vary from a UK vehicle. My contact with Ollie from Derby was first class. Thanks anyway. Alan Leicester… Read Full Review

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★★★★★

“All good as simple as that!”

Written on: 26/02/2015 by Mohammed478 (1 review written)

All good as simple as that!… Read Full Review

Motorpoint Aftersales's Comment

Written on: 26/02/2015

Thank you very much for taking the time to review your experience with Motorpoint, your feedback is appreciated.

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★★★★★

“Helpful, informative and value-for-money”

Written on: 26/02/2015 by Mylie391 (1 review written)

The advertised car was a very good price and Josh dealt with my enquiry speedily and fully. Excellent customer service. I would certainly recommend considering Motorpoint when buying another car.. David, near Burnley… Read Full Review

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★★★★★

“Value for money”

Written on: 26/02/2015 by Fletchers1981 (1 review written)

Easy to deal with online and friendly informed staff at call centre. Friendly, professional and helpful staff at Glasgow branch I have bought many vehicles from Motorpoint and will buy many more… Read Full Review

Motorpoint Aftersales's Comment

Written on: 26/02/2015

Thank you for taking the time to review your experience with Motorpoint, your feedback is appreciated. We're pleased you enjoyed your time at our Glasgow branch, should you need us for anything in the future please do not hesitate to get in contact with us, we'll be happy to help.

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★★★☆☆

“Dirty new car”

Written on: 25/02/2015 by mike.smith719 (1 review written)

Just completed the purchase of my fifth car from Motor point. Spoke with the sales team about a Kuga that was in Newport. Agreed to pay £99, for the car to be brought to Derby, on the understanding that Motor point paid for the Pre prep of £99. On inspection of the vehicle there was dirty marks all over the seats and floor. The young lady in the hand over department sorted this out and was very helpful. We thought it would have been nice to see the sales person on completion. When we… Read Full Review

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★★★★☆

“Visit to Glasgow Motorpoint”

Written on: 25/02/2015

having looked at the web page i had a clear view on what i was looking for, on arrival i was left to wander around which i felt was helpful as in other places one is usually pounced upon. when i wanted access top the car the salesman was very helpful and again just left us to look it over by ourselves. When it came to purchasing again i could not fault the way i was treated and found the whole experience relaxed and non threatening. simple things like offering a cup of tea would add to teh… Read Full Review

Motorpoint Aftersales's Comment

Written on: 26/02/2015

Thank you for taking the time to review your experience with Motorpoint, your feedback is appreciated. We're pleased to see you enjoyed your time with us. Should you need us for anything please do not hesitate to contact us, we'll be happy to help.

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★★★★★

“professional,excellent operation.”

Written on: 24/02/2015 by GordonMortimer (1 review written)

No pressure salesmen .support and help when required, The complete change was without pressure and surpassed my expectations. Lunch provided with nice people who were concerned that our needs were completely met… Read Full Review

Motorpoint Aftersales's Response to GordonMortimer's Review

Written on: 25/02/2015

Thank you for taking the time to review your experience with Motorpoint, your feedback is greatly appreciated. We're happy to see that your needs were met, should you need us for anything in the future please do not hesitate to contact us.

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★★★★★

“Choice without pressure”

Written on: 24/02/2015 by Williamson25 (1 review written)

Fantastic range of vehicles No pressure salesmen and excellent value. What you local site might not have there is an opportunity to obtain vehicles from other branches Have used Motorpoint to buy my last 2 cars and will certainly get my next one from there.I have also recommended Motorpoint to family and friends… Read Full Review

Motorpoint Aftersales's Response to Williamson25's Review

Written on: 24/02/2015

We're grateful for you taking the time to review your experience with Motorpoint, your honest feedback is appreciated. Thank you for your kind recommendation, should you need us for anything in the future please do not hesitate to contact us, we'll be happy to help.

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★★★★☆

“Motorpoint Viewing Experience”

Written on: 24/02/2015

visited site @ Burnley, met by a very pleasant young man who was most helpful and knowledgeable. We were then left to peruse the vehicle we had come to look at which unfortunately did not meet our requirements as we only do a very small mileage and it was a diesel and we were informed we could have problems with the Particulate filter. We them viewed the rest of the site and had a nice complimentary cup of Coffee. All in all a good experience the only downside was the distance we had to… Read Full Review

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★★★★★

“Brilliant service form start to finish”

Written on: 24/02/2015

From entering Motorpoint at Burnley our experience form start to finish was so professional and very slick. We found the staff to be very courteous and polite and nothing was to much trouble. Unfortunately they didn't have the car we required and none was available from other branches so we had to go elsewhere. The next time we are in the market for another car Motorpoint Burnley will definetley be our Number 1 point of call. Thank you to all your staff for a brilliant experience!!!… Read Full Review

Motorpoint Aftersales's Comment

Written on: 24/02/2015

Thank you for taking the time to review your experience with Motorpoint, we're grateful for your feedback. We're overjoyed to see you'd return to us, we look forward to seeing you in the future.

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★★★★★

“Best value vehicles ”

Written on: 24/02/2015 by mrk01 (1 review written)

Friendly sales team who find you the best deals and vehicles. P/x valuations better than webuyanycar.com. Clean and very well presented vehicles on stock would highly recommend. Only thing I'd like to see on the website is a video clip of the vehicle I'm looking at so you could get more in depth detail. Soon to buy my 5th car from motorpoint as I know I get a fantastic deal… Read Full Review

Motorpoint Aftersales's Response to mrk01's Review

Written on: 24/02/2015

We appreciate you taking the time to review your experience with Motorpoint, we're grateful for your honest feedback. Thank you for your suggestions for our website, I'll be more than happy to pass this on to the relevant party. Should you need us for anything else in the future please do not hesitate to contact us.

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★★★★☆

“Great selection at good prices”

Written on: 24/02/2015 by LuisHayden461 (1 review written)

I bought a Ford Grand C Max at Motorpoint recently and generally I had a good experience. I needed a vehicle quickly and thought the price offered on this car was great value. I reserved the car over the telephone as I was not in the country and arranged to pick it up subject to inspection two days later. The sales team were very good in arranging everything including some small amount of finance (which in the end I didn't need). When I arrived I had a look around the yard and saw plenty of… Read Full Review

Motorpoint Aftersales's Comment

Written on: 24/02/2015

Thank you for taking the time to review your experience with Motorpoint, your feedback is important to us. We're sorry for the confusion with the added extra's and we sincerely apologise for the lack of explanation of the £99 pre delivery fee. Should you need us for anything in the future please do not hesitate to get in contact with us, we'll be happy to help.

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★★★★★

“Extremely helpful - keen to do business with quality cars”

Written on: 24/02/2015 by pqSampson464 (1 review written)

Couldn't recommend enough. Will be more than happy to use again. Why buy new when they've got a wider choice of nearly new than any main dealer I know… Read Full Review

Motorpoint Aftersales's Comment

Written on: 24/02/2015

We appreciate you taking the time to review your experience with Motorpoint, we're grateful for your feedback. Thank you for your kind words, should you need us for anything in the future please don't hesitate to get in contact with us.

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★★★★★

“My recomendation”

Written on: 22/02/2015

Bought two cars recently from the Birmingham branch after three separate visits to look at the stock. The buying experience was easy and smooth and very hassle free. The collection experience was a pleasure but please if your offering beverages from a machine, make sure the machine is stocked up. The only one thing that is not very nice is the addition of an admin fee of £99. Motorpoint please get one up on your competitors and make your screen price show the total purchasing price. All in… Read Full Review

Motorpoint Aftersales's Comment

Written on: 24/02/2015

Thank you for taking the time to review your experience with Motorpoint, your honest feedback is appreciated, I will pass over this information to site for future improvement. Should you need us for anything, please don't hesitate to contact us.

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★★★★☆

“Recent purchase from Motorpoint”

Written on: 21/02/2015 by Vanalan (1 review written)

'Can recommend Motorpoint, mostly because we're happy with the quality of the second hand car bought, plus the high standard of cleanliness, preparation and, in particular, its value for money.  However, ​there is a Transport charge for cars brought from their other sites and a Pre-delivery fee, which both add to the price. These were not obvious before sitting down to discuss a deal and whilst they are a way of making the advertised price more attractive, could alienate customers and… Read Full Review

Motorpoint Aftersales's Response to Vanalan's Review

Written on: 23/02/2015

Thank you for taking the time to review your experience with Motorpoint, your feedback is greatly appreciated. I will pass all this information over to the site in question for consideration and future improvement. If you should need us for anything in the future please do not hesitate to get in contact, we'll be happy to help.

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★★★★★

“citroen c1 2012”

Written on: 21/02/2015 by Fisher137 (1 review written)

Motorpoint Glasgow, great experience sales people not over powering given the keys and as much time as we liked to look at the car.We where offered free drinks and snack whilst waiting in reception and any little thing wrong with the car was sorted before picking it up. the manageress and sales person sorting out the payment where very friendly and we where also offered a very competitive trade in price on our old car, liked the offer to set up free insurance for 5 days but this was not… Read Full Review

Motorpoint Aftersales's Comment

Written on: 23/02/2015

We're grateful for you taking the time to review your experience with Motorpoint, your honest feedback is appreciated. We are very happy to hear that the staff at site could assist in a friendly way. Please do not hesitate to contact us should you need our help.

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★★★☆☆

“Motorpoint service”

Written on: 21/02/2015

Very good advice and help given also called me back at a time agreed which suited me. Dissapointed with the part exchange offered which was the lowest offered to me by out of four companies I spoke to. I did not go through with any purchase… Read Full Review

Motorpoint Aftersales's Comment

Written on: 23/02/2015

We appreciate you taking the time to review your experience with Motorpoint, we are grateful for your honest feedback. We're happy to hear that the help you were given was sufficient, though we're sorry to hear about the part exchange value. Should you need us for anything in the future please don't hesitate to contact us, we're more than happy to help.

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