Motorpoint www.motorpoint.co.uk Reviews
Latest Reviews
★★★★★
“Excellent service, highly recommended.”
Written on: 23/05/2013
I was very happy with the whole process of trading in my DS3 Citroen for a Peugeot 107. Dom of Motorpoint Derby, was extremely helpful, even when I changed my mind about the car I wanted to buy. I would strongly recommend using Motorpoint to anyone. Indeed my uncle has just bought a car from Motorpoint, and my brother will be doing the same in the near future. Top marks all round. (read more)
★★★★★
“My satisfaction levels were more than adequately addressed”
Written on: 23/05/2013
After assessing a variety of options I settled on Motorpoint for the acquisition of my (almost new) Toyota Aventis with 59 Miles on the clock at a great price. The pre-acquisition telephonic help was excellent and the treatment I received at the collection point in London was super. I would have liked to see an originating dealer stamp in the 5 year full warranty book, but have been assured by Motorpoint it is not a problem and Toyota will stand by that warranty. (read more)
★★★★★
“new car”
Written on: 22/05/2013 by dudleybeaver
It couldn't have been easier, getting a car. numerous makes and models to choose from, no pressure from sales staff. Every one very happy to help. highly recommended. (read more)
★★★★★
“great service”
Written on: 22/05/2013
bought a car from burnley,friendly helpfull staff, haslle free (read more)
★★★★★
“Sales staff are great”
Written on: 22/05/2013 by PJCC (1 review written)
Was looking at changing my car, looked at the Motorpoint website and found a possible model that I could be interested in. Sent an email to the Derby office who contacted me within 30 minutes, and had given me a quotation in less than an hour. Great service and incredibly helpful. Would recommend anyone to speak to Motorpoint about their car needs. (read more)
★☆☆☆☆
“After Sales Awful”
Written on: 22/05/2013 by Bigskyuk
I bought a Vauxhall from them they are great at selling but there after care stinks. I have had the car two weeks and its broken down twice, when I called them they where not interested all they said was take it to Vauxhall. Vauxhall have no idea what's wrong with it and are coming up with alsorts of things. I use the car for my job no car no pay. Go some where else. (read more)
★★★★★
“Better Than The Rest”
Written on: 22/05/2013
After what can only be described as a horrible experience with Arnold Clark, when the purchase eventually fell through, I was very nervous about what to expect from Motorpoint, and worried about being treated in a similar way. I needn't have worried. From start to finish Motorpoint were fantastic, explaining everything in simple terms and making sure I was accomodated as best as possible when arranging a pick-up date as I was coming from outside the area. The phone service was excellent,... (read more)
★★★★★
“Best experience at buying a car.”
Written on: 22/05/2013 by Crayfordpair (1 review written)
My wife and I were amazed at the easy experience we had when buying our latest car from the Motorpoint dealer at Chingford, Essex. From the moment we walked in and were greeted immediately at the door to the time we drove away with our car the experience was wonderful. There was no hassle or hard sell and we would recommend it to anyone. Apart from waiting for a missing parcel shelf to come we couldn't fault them B and J from Kent (read more)
★★★★★
“No hassle”
Written on: 22/05/2013
Great experience from start to finish.Kept up to date with transaction. No hassle from sales personnel.Car buying has never been this easy in the past. (read more)
★☆☆☆☆
“Check What They Tell You”
Written on: 22/05/2013 by DoiLookStupid (1 review written)
After 3 previous aborted attempts to complete the purchase of a 2012 Peugeot 308CC from Motorpoint Chingford I have today disappointingly abandoned the purchase. I was told that it had had one private owner - when I asked to see the whole of the log book and not the part they offered me, it was clear that it had been a hire car. I had been told that it had a full service history but I was given what I was told was the Service History - this was not the official Peugeot service book but... (read more)
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Showing 1 - 10 of 713 Reviews
★★★★★
“Motorpoint Derby”
Written on: 22/05/2013 by Hadders
I recenty bought a new Vauxhall Zafira from the Derby branch of Motorpoint. This was my first car purchase from Motorpoint. the choice of vehiclea was incredible and the saleman was extremely helpful without being "typical salesman pushy". I would have no hesitation in recommending Motorpoint. (read more)
★★★★★
“A hassle free experience.”
Written on: 22/05/2013
This was our first car purchase from Motorpoint & will definitely return when we're ready to replace our recent acquisition which we're delighted with. We went to Motorpoint Burnley as we wanted to compare different makes & models at the same location. Although we favoured a particular make/model/spec, the opportunity to view a range of cars resulted in us changing our mind. The sales person left us to browse, only checking occasionally to see if we needed any advice. When we told him the... (read more)
★★★★★
“Top Quality Service”
Written on: 22/05/2013
I recently purchased a 2012 Vauxhall Corsa from the Chingford branch of Motorpoint. The service I received from not only the salesman, but every member of their team was excellent. I was very impressed with the service and would not hesitate to recommend this company to my friends. I am very pleased with the car to me it looked brand new instead of a year old. I felt very confident with my purchase and if for any reason I had to return I am sure I would be given any assistance I needed. Well... (read more)
★☆☆☆☆
“I have ordered 4 cars through motorpoint chingford all...”
Written on: 21/05/2013
I have ordered 4 cars through motorpoint chingford all of them where in compound somewhere up-north paid the deposit so when car arrived at the depot in chingford dint much the spec what I paid for this was the first order also I ordered another two which ended like the first one,but what really im upset for the fact that I told the salesman to check with the manager for the spec of the car he confirmed the right spec,so when the 3rd car arrived again didn't had the same spec i had paid... (read more)
★☆☆☆☆
“Ignorant Staff”
Written on: 19/05/2013 by Robert250529
Let me start by saying I have previously bought a car from motorpoint a few years ago and had no problems but my recent experience there was altogether different. Me my partner and my two young boys entered the showroom. Nobody offered us any help or advice although there were several members of staff stood around talking to each other. We had a look around at several cars and found two that I wanted to have alook at. I stood at the counter where keys are handed out for several minute and... (read more)
★★★★★
“New breed of car sales people”
Written on: 09/05/2013 by BarbaraE (1 review written)
I recently purchased a vehicle from Motorpoint & cannot believe how easy the whole process was, especially as my previous experience buying a brand new car elsewhere was a disaster & I have disliked that car for three years because of the lousy memories it represented. My buying experience with Motorpoint was seamless from start to finish, even down to having my cherished plates transferred. The telesales person who initially gave details of my purchase of a Vauxhall Astra Automatic & a fair... (read more)
★★★★★
“Great service Motorpoint”
Written on: 08/05/2013 by pleasedofoldham (1 review written)
all the way from my first call (ask for Kip) for a quote on the value of my trade in; right up to my day of test drives (my wife took out six cars one twice lol) before making her mind up. I have nothing but thanks to everyone for their patience and help. picked it up last thursday morning 9am appointment; was helped by a great young lad to departing in her new car at 10am great experience and fun too... p.s. try the cafe food, the drinks are free if your browsing but the breaky is well... (read more)
★★★★★
“The way to buy”
Written on: 08/05/2013
Excellent choice of very well priced cars in Newport. Straight talking no nonsense sales from Rich. Offered and well explained additional products (gap insurance, extended warranty etc), felt under no pressure to buy any of it. Discussed finance for a few minutes without any pressure. We picked a car and were given a lot of time to snag it. Nice group of people that made buying a newly new car very pleasurable. (read more)
★★★★★
“Great service and product. Really pleased”
Written on: 04/05/2013 by drfeelgood1
I was very surprised in a positive way with the set up of Motorpoint. It was exceptional customer service from the moment you entered the door and on the phone making the initial contact. The salesman, who looked after me, made the transaction smooth and was always willing to answer questions I had. To top the service, the product I bought was and still is excellent. I would recommend without reservation Motorpoint and will probably buy my next car from you. (read more)
★★★★★
“Aftercare is above and beyond, a wonderful suprising...”
Written on: 04/05/2013
I bought a 61 plate Captivia in October 2012 from Motorpoint. It developed major engine problems in April 2013.... the dealer were naff Chevrolet were BAD really BAD. I rang Motorpoint and explained they stepped in, they have bought the car back off me whilst still in the gargage taken over the arguements with chevrolet. Shipped a new car from another branch (at no charge) and let me buy that instead. Jordon at Burnley is wonderful, he went way past customer care and even called me on... (read more)
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Showing 11 - 20 of 713 Reviews
★★★☆☆
“Secondary sales”
Written on: 03/05/2013
Recently purchased a car from motorpoint. Initially there isn't any pressure when viewing the cars and salesmen very knowledgeable. However after making the decision to purchase the car the secondary sales pitch from them trying to sell the boomerang loan, gap insurance , gardex nearly made me walk out. I had told them quite clearly it was a cash purchase but he still insisted in going through the boomerang loan. Again said no to the secondary sales but kept pressuring me, after an hour... (read more)
★★★★☆
“Very good choice of cars”
Written on: 03/05/2013
I went to Motorpoint just for a look as I had a specific list of requirements to satisfy before considering buying. I saw several cars that would have suited and settled for a Toyota Yaris. The price was fair and the salesman very pleasant. It did take ages to sort out the sale though and there was a relecutance to allow collection at the weekend. I would not have bought the car unless I could pick it up to suit me and not Motorpoint. However the collection went smoothly and so far I... (read more)
★★★★★
“Car buying made easy”
Written on: 03/05/2013
Second consecutive purchase via Motorpoint, always plenty of good quality stock to compare, plus the sales staff are very helpfull (not pushy). The purchase process is quick & easy. (read more)
★★★★☆
“4th Motorpoint Purchase”
Written on: 03/05/2013
I recently bought my 4th car from Motorpoint Glasgow- 2012 Peugeot 207 diesel, 2500 miles on clock at just over £8000. Great wee car so far, very economical. I really like their system. The website is very good and you can check out all their deals before you visit. Once there the sales staff are very good and friendly. If you want to look at a car the sales person will show it to you and are generally knowledgable. There is a very wide choice and no pressure. If you decide to buy the... (read more)
★★★★★
“car supermarket”
Written on: 03/05/2013
more than happy with motorpoint they offer the best cars around by far! our second car from them very polite. leave you alone to browse no hassle..best of all free drinks!!! (read more)
★★★★★
“Buying a Car”
Written on: 02/05/2013 by mcba92
Having recently purchased our 3rd car from Motorpoint, I would not hesitate in putting Motorpoint at the top of my list when we wish to renew our vehicles. The service has always been exceptional and an easy process to reserve, check the vehicle, and complete the purchase. In addition to the helpful sales staff in Derby, our experience of the Peterborough collection process has always been superb and, in particular Nathan, who has dealt with our last 2 purchases - thanks. We have never had... (read more)
★★★★☆
“Recent Purchase”
Written on: 02/05/2013 by akbree0149 (1 review written)
after a few problems I have to say we had great service with people and this has changed my mind and would higly recommend this company for buying a car, good value for money. We now have the exact car we were looking for at the price we wanted to pay so happy all round. The only thing I would say is the £89 fee they charge is optional! and do not feel pressured into taking out extra warranty if its a new car there will still be warranty on the car, the other thing is some of the sales... (read more)
★★★★★
“Buying nearly new Mondeo Estate at Newport site.”
Written on: 01/05/2013 by NeilLewis (1 review written)
Very pleasant experience, drove in at 12.20 with my old car, drove out less than 2 hours later,a very happy chappie with my new car. I hadn't physically seen my car and they let me play with it for half an hour to make up my mind and to make sure it was what i wanted.Staff were very obliging and nothing was too much trouble. Even the cappachino was excellent. Thoroughly recommended.The gentleman at the call centre was very helpful and efficient too. (read more)
★★★★☆
“Good to deal with”
Written on: 01/05/2013
This was the first time I had used motorpoint and found then to be very helpful from start to finish, even when someone did not call me on when they should have the salesman called me back the next morning to let me know so as not to waste my time, The car itself was very well priced and I have had no problems with it especially as I had to drive it 150 miles home which would have highlighted most issues. The staff at the garage in glasgow were helpful and did not make you hang around as so... (read more)
★★★★★
“hassle free car buying”
Written on: 01/05/2013
i wanted a new fiesta and could not get a better deal than motorpoint,this is my second car from motorpoint and again with no pressure from salesman (read more)
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Showing 21 - 30 of 713 Reviews
★★★★★
“quality car and service”
Written on: 01/05/2013
Just bought a 4 month old Ford with 800 miles on the clock from Newport site. Great choice of cars. Excellent knowledgeable staff who were very helpful. There were no high pressure sales pitches and we were offered different finance packages. We didn't use this facility and there was no pressure to do so. The overall experience was simple and straightforward in a customer friendly environment. The car itself is like new and was priced more competitively than any other outlets within a 100... (read more)
★★★★☆
“Fast service”
Written on: 01/05/2013 by MrBaggy2010
Walk in - not hassled - pick a car - get keys for viewing (no salesman to bother you) - take test drive (with salesman) - fill in paperwork - collect next day. Good selection of cars to view online. But....would be better if you could view cars by location as well as by make All in all, a very straightforward and trouble free purchase. I would certainly use again and have no problem in recommending Motorpoint to anyone (read more)
★★★★★
“Next to none”
Written on: 01/05/2013
I couldnt ask for better service start to finish i even had to take the car back for more gard x and im so impressessed with how these guy treat you , i had great service 3 years ago and even better service this time, couldnt ask for more (read more)
★★★★★
“No hasle car exchange”
Written on: 01/05/2013 by honda12345 (1 review written)
Sensible trade in amount agreed over the phone.Sensible sale price on new car.Staff pleasant and helpful. No hard sell.When collecting the car quick and efficient service.No haggling with salesman that pop out the back to come up with a value on your car. (read more)
★★★★★
“motorpoint- first class!”
Written on: 01/05/2013
very pleasant experience from start to finish-first class! no hard sell or pushy salesmen! (read more)
★★★★★
“Excellent - true wysiwyg”
Written on: 01/05/2013 by NewCorsaMan (1 review written)
It was the first time I used Motorpoint. Circumstances meant I quickly needed a recent, quality and value for money car. The usual car dealers wanted to "do the deal" but I loved the Motorpoint clear and concise pricing. No extras, no discounts - what you see is what you get. The whole process up to collection was well managed. Really pleased with the car. It's obviously an ex-hire car that just needs a loving home, which it's now got. Oh, and anyone that offers me free coffee is my friend! (read more)
★★★★★
“Overall experience”
Written on: 01/05/2013 by Gibso7 (1 review written)
From the start the person I dealt with on the phone was polite and helpfull (irfan sabir)it was the same at the point of.exchange (Newport) the young gentleman was obviously well trained in customer relations.altogether,a pleasant experience,and I hope,that should I need it,after sales service will be the same. (read more)
★★★★☆
“THE EASY JET OF THE CAR MARKET!!”
Written on: 01/05/2013 by wizzy168o (1 review written)
The web site is clear and easy to use. The sales staff are polite and professional. The car was as described, and at a no frills price. The Chingford branch was a bit of a pain to get to from Sussex, and would have loved a coffee once there (free), as was spitting feathers after a rough journey through London on various trains. However, none were forthcoming, otherwise I might have given this 5 stars ! (read more)
★★★★★
“very helpfull and help to fine the right car for me”
Written on: 01/05/2013
the care i had sort out papper work was good and the talk thought it all with me (read more)
★★★★★
“Peugeot 3008 Purchase in Glasgow”
Written on: 30/04/2013 by contactsav (1 review written)
I have just had the pleasure of dealing with one of the friendliest and professional teams at Motorpoint Glasgow. Did they get it right first time? No, but what followed was customer service second to none and going above and beyond the call of duty is an understatement in this case. I'm glad they got those minor issues wrong as it allowed me to see such commitment to customer service. So, would I recommend? Absolutely and undoubtedly and they will be my first port of call when we need... (read more)
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Showing 31 - 40 of 713 Reviews
★★★★★
“Excellent value for money”
Written on: 25/04/2013
We found dealing with the Motorpoint depot at Derby to be a pleasant experience, totally hassle-free, no high pressure sales, nothing too much trouble, all staff courteous and accommodating. Would have no hesitation in recommending this company. (read more)
★★★★★
“Anyone Looking For A Car This Must Be Your First Choice”
Written on: 19/04/2013 by garryroberts04
After visiting Motorpoint Newport I was impressed with the friendly manor on greeting me. I was asked what type of car I had in mind and shown what area they were in, I was told that if I seen any cars that I liked to write the number down and he would get the keys so we could have a look and take for a test drive. After seeing a car I liked I took it for a test drive and on return put a deposit down.The following week I went to collect my new car and to trade my old car in and the process... (read more)
★★★★★
“Efficient and friendly service”
Written on: 16/04/2013
Motorpoint makes buying and choosing a car a painless experience. We were pointed to the area where our chosen type of car could be found and after we had chosen a model everything was dealt with very efficiently by a friendly and polite salesman. There was no hard sell and all details were explained clearly. (read more)
★★★★★
“Ford mondeo purchase”
Written on: 13/04/2013 by Dickerscantoris
I have been very impressed by Motorpoint. The Mondeo that I purchased was presented to me in tip top condition. I immediately set out on a 1000 mile trip, and the car behaved impeccably. I had left a pair of sunglasses in my old car, but these were forwarded to me by post. Furthermore, the company even found a case in which to deliver them. All in all, a very happy experience buying from this company. Downside? I have yet to work out the sat nav on the car; the screen tells me to refer... (read more)
★★★★★
“Very Easy”
Written on: 12/04/2013 by YoungButch
Cheap price of car more than offset the lower trade in price I received for my own car. Very happy with service and such a stress free process. Will return when my wife's car is due for renewal soon (read more)
★★★★★
“Best way to buy a nearly new car”
Written on: 12/04/2013
This was my second car from motorpoint. The service was friendly and not pushy, no pressure to buy ad ons. The showroom is well designed with a cafe and lounge in which to ponder your purchase. Nice friendly atmosphere with free tea or coffee thrown in.There was a small problem with collection of my new car but I was kept informed all along of what was happening. I would highly recommend them to any of my friends. (read more)
★★★★★
“Highly recommend Motorpoint.”
Written on: 12/04/2013
Saw and ad. in a Saturday motoring section and within 2 weeks drove away with a shiny 1 year old car. From the first phone call to enquire about a specific car to the purchase all the staff were friendly, polite and knowledgeable. Phone call the day before to confirm my appointment, make sure I knew how to find them , and to remind me to set up free 7 day drive away insurance. Burnley centre easy to find. Offered coffee on arrival.Car all ready to go. Quick test drive and then easy... (read more)
★★★★★
“Good old fashioned value for money”
Written on: 12/04/2013 by KevinGeorge (1 review written)
Good range of vehicles to look at, friendly staff, nice cafe to sit and think before you buy, quick service, especially when exchanging my private planet over to the new car, this is the second from Motorpoint and I will use them again. (read more)
★★★★★
“No patter!”
Written on: 12/04/2013
Very efficient service from telesales representative. Had promised car would be serviced before collection and made sure this was done when there seemed to be some doubt at delivery point. We were pleased to be met immediately at our appointment time in Glasgow, by a young female salesperson. It made a refreshing change to be spared the usual artificial sales chat and to be dealt with efficiently, courteously and professionally. The car was ready and immaculately prepared. A half... (read more)
★★★★★
“Superb service”
Written on: 12/04/2013
the sales executive over the phone was extremely helpful and was able to respond to all my questions throughout the weekend and after hours which was very pleasing. The hand over process was superb and smooth, got exactly what they said I would get for my car in terms of a part exchange. My car was clean and serviced prior to excepting the vehicle and the hand over only took one hour! No hassle no hard sell, said no to insurance and it wasn't pushed. Extremely happy and my next car will... (read more)
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Showing 41 - 50 of 713 Reviews
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713 reviews read latest review -
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