Motorpoint Reviews - www.motorpoint.co.uk

★★★★☆
4.3 / 5
2566
88.7% of users recommend this
  • Customer service

  • Value For Money

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Latest Reviews

★★★★★

“Amazing”

Written on: 17/07/2017 by ReynaSlattery (1 review written)

GReat customer service, friendly and happy place… Read Full Review

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★★★★★

“excellent car buying experience.”

Written on: 17/07/2017 by Hernandezsx1956 (1 review written)

THIS IS THE THIRD CAR WE HAVE BOUGHT FROM MOTORPOINT. ALWAYS FEEL THE STAFF ARE VERY HELPFUL… Read Full Review

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★★★★★

“Easy with No Pressure”

Written on: 14/07/2017 by Aidan246 (1 review written)

The whole experience was a pleasure, from deciding on which type of car I was looking for to choosing the actual vehicle I wanted, once the decision was made, the car was transported to my chosen depot and after a test drive I drove it away. Simple from start to finish… Read Full Review

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★★★★★

“An Auris for my District Nurse ”

Written on: 12/07/2017 by asRiley267 (1 review written)

Great saving on list price with the bonus of 4 years manufacturers warranty still remaining. This is the third car I have purchased my Motorpoint at Newport and the staff are very professional and will try their best to sort out any issues. The only problem I encountered was the detailing of my last 2 purchases but they went over them again and sorted out the areas that needed attention. I like the fact that there are so many cars to choose from and they can be moved to your nearest location… Read Full Review

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★☆☆☆☆

“refunding following death a relative”

Written on: 27/06/2017 by paulads1 (1 review written)

I have been waiting over 4 months for the refund of a auto protect policy from motor point. upon reporting the death of my brother I was informed by email that a full refund would be made to his estate. I have since been passed from pillar to post to no avail. I would advise anybody to look elsewhere for gap insurance. I will be putting a small claim in to the county court today… Read Full Review

Motorpoint's Response to paulads1's Review

Written on: 28/06/2017

Hi there, thank you for your comments. I understand entirely that this was a drawn out process. I offer my sincerest apology for the delay this has taken, and any unnecessary stress this may have caused you. This has been resolved now, and i apologise again for any problems this may have caused
Kind regards,
Rachael

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★★★★★

“Impressed”

Written on: 23/06/2017 by a18evm (1 review written)

The whole process of purchasing a car was extremely simple, from the very first point of contact. I thought everything would be a long drawn out process and was entirely wrong. The car I wanted had to be transferred from North to South and reach its' destination at a date convenient to me to collect it. I was kept informed throughout the transfer with up to date emails of progress. Once I arrived to collect the car, I was pleased after a long journey to be offered a hot drink immediately! I… Read Full Review

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★★★★★

“one way or the other”

Written on: 23/06/2017 by 346Ballard (1 review written)

I would just like to say the service we received was very good.The car I wanted was not avalabel at the time.but I was kept in touch dally the car was presented very clean I had a small problem a week or so on and they sorted it my only fault the teat drive was not long enought… Read Full Review

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★★★★★

“Customer Service at Oldbury Branch is excellent”

Written on: 17/06/2017 by JeremySuarez (1 review written)

I purchased my car from Motorpoint Oldbury and was very pleased with the customer service I received. She went above an beyond… Read Full Review

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★★★★☆

“C4 Picasso”

Written on: 04/06/2017 by Jaded169 (1 review written)

Both sales staff and the receptionist we dealt with on viewing and collecting were helpful,informative and considerate. Free beverages were appreciated as we had travelled some distance. It would have been even better if they had a showroom nearer to our home… Read Full Review

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★★★★★

“Our experience at Motorpoint.”

Written on: 04/06/2017 by JoselynMcManus (1 review written)

Staff were very welcoming. We did not feel under any pressure to buy and were able to peruse the vast range of vehicles at our leisure. When we found the vehicles we wished to consider, the sales executive made sure that we had all details necessary to make our final decision. The service was excellent. Our research showed that the prices were extremely competitive We have no hesitation in recommending Motorpoint as the first option for car purchase… Read Full Review

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★★★★★

“I800 Hyundai van”

Written on: 04/06/2017 by GiannaRowe (1 review written)

Excellent service no hassle sales rep very professional 10 out of 10 thanks… Read Full Review

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★★★★★

“First time using Motorpoint ”

Written on: 03/06/2017

Viewed car online, and was delivered to a site closer to me. Everything was arranged over the phone including part exchange. I was impressed by the 'slick'' process. The handover was completed in Newport by a 'lovely young man'. Great customer service, professional & efficient. He is a credit to your team. Thank you… Read Full Review

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★★★★★

“Excellent service, great vehicles.”

Written on: 02/06/2017 by Davekay54 (1 review written)

Very impressed with the professionalism and competence of all staff. Great choice and range of vehicles All vehicles were in fantastic condition and low mileages, great savings on new. No hard sell, with all members of staff having great knowledge on their products, conditions and options on purchase. Completion of purchase and Part exchange was as smooth and professional as it could have been, no stress whatsoever. Would highly recommend Motorpoint and would definatly use them again in the… Read Full Review

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★★★★★

“WOW GREAT EXPERIENCE”

Written on: 01/06/2017 by DeshawnStanton375 (1 review written)

This is my third car and again they were friendly helpful and very knowledgeable great price and high standard of preparation I will definitely be back… Read Full Review

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★★★★★

“An Excellent Experience”

Written on: 31/05/2017 by 224Baxter (1 review written)

I have just purchased (using part exchange) a car from the person I dealt with of Motorpoint, Burnley. I received a warm welcome at the pre-arranged time and at no point did I feel under pressure to conclude a deal. He was very knowledgeable, polite and is clearly a people person. Plenty of time was given to conduct a test drive (the car had come up from Derby)and for all my questions to be answered to my satisfaction. Assistance was given to complete the Forms (including DVLA)and to show me… Read Full Review

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★★★★★

“helpful staff”

Written on: 26/05/2017 by Mills46 (1 review written)

we had a good experience with Motorpoint Newport. The staff were very helpful, no pressure to buy and were good in getting you through the process. Good experience… Read Full Review

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★★★★★

“Happy”

Written on: 26/05/2017 by Karly305 (1 review written)

Great service, from start to finish. Happy with the car and happy with the person I dealt with… Read Full Review

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★★★★★

“Great service !!!”

Written on: 20/05/2017

Staff were very helpful at newport. Very impressed. Thanks I love the car!! Thank you for a great hand over… Read Full Review

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★★★★★

“New car purchase”

Written on: 20/05/2017 by Sandrahw (1 review written)

Excellent service with no pressure. Quick and efficient and very honest… Read Full Review

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★★★★★

“As good as they say- It's on the tin.!”

Written on: 16/05/2017

Unusually, glad to be approached by a salesman !, we knew which features we wanted/didn't want. Of the vehicles available (pity you can't provide total choice), we were offered a choice within our spec./budget. No bartering,surprised/slightly annoyed, by the £99. PDI charge. I have purchased 4 cars from Motorpoint recently… Read Full Review

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