Have a picture of Going Places?, please send it to us.
| Customer Service | 5.9/10   |
|---|---|
| Value for Money | 5.8/10 |
| Reviewer Rating | 5.3/10 |
| Overall Rating | 5.3/10 |
Full review by
julienee
on 5th Apr 2008
User Rating : 9
Respect :
0
I cant believe what some people have said about Airtours weddings being poor rated, I had a perfect wedding. The wedding co-ordinator was more than helpful and the photos where lovely. Could not fault Airtours and say that I would advise anyone to use them for a fantastic wedding. Some things cost extra but the travel agent explained this to me.
julienee's review and ratings | 61 words
Review by
ayle
on 22nd Nov 2007
User Rating : 10
Respect :
0
Going places were extremely helpful and make you feel as though they were as excited as we were about the holiday
ayle's full review | 27 words
Review by
padekatr
on 1st Aug 2007
User Rating : 7
Respect :
0
Great company, Going Places are all you need to get a fantastic vacation.
padekatr's full review | 24 words
Review by
Jefferies
on 16th May 2007
User Rating : 2
Respect :
0
We booked a holiday to Madeira in April. The agent assured us of a sea view room but as the invoice by post did not mention it I asked for confirmation in writing. I had to ask repeatedly over four weeks, the lady was evasive, promised to phone and email, finally she said she had sent a confirmation by email from the hotel. Clearly not an email from the hotel, spelling and grammar by someone barely literate but as we were leaving next day I accepted it. On arrival, the hotel said that we had not ...
Jefferies's full review | 141 words | 1 comment added.
Review by
J Whittaker
on 25th Nov 2006
User Rating : 0
Respect :
0
I have only used Going Places once and will not use them again. Their level of customer service is negligent and borders on deception. Five months ago the Going Places Wigan branch window advertised $100 on board credit per adult for a Caribbean Cruise Oct 07. My friend and I were drawn to the advertisement and spent 3 hours (with two young children in tow) booking her family and my family on this holiday. We were both assured that the $100 per adult on board credit from Going Places would be ho ...
J Whittaker's full review | 407 words
Review by
Moushka D
on 20th Oct 2006
User Rating : 0
Respect :
0
I booked a 2 week holiday in Cephalonia 5 years ago. What Going Places didn't tell us was how scruffy and awful our apartment was for the money we were paying. We were also vastly misled when it came to distance to the beach from the apartment. Going Places said it was 5 minutes walk away, but it turned out it was 20 minutes walk. 10 - 15 minutes drive by taxi, and we were on top of a hill/mountain, therefore nowhere near a beach.
Moushka D's full review | 87 words
Review by
caz2084
on 19th Apr 2006
User Rating : 10
Respect :
0
My family and i have been booking our holidays with Going Places since 1992 and would never consider going anywhere else. The staff are great and very helpful. They have very competitive prices on holidays abroad and you can get everything you need for your holiday eg flight tickets, currency, car parking, travel insurance and car hire all in one place which is great.
caz2084's full review | 73 words
Review by
martino
on 14th Apr 2006
User Rating : 0
Respect :
0
My daughter bought a £20 phone card from Going Places, Cramlington, Northumberland, to use abroad when on holiday with her friends. For an 18 year old - first time away from home this was a lot of money, and a means of keeping in touch. Going Places sold the Red Stone card. It didn't work. Going Places acknowledged it was faulty, but told my daughter to contact Red Stone direct (not in compliance with any sale of goods act since 1979). My daughter was fobbed off for two years, delayed ...
martino's full review | 150 words
Review by
Alyson Smith
on 3rd Apr 2006
User Rating : 10
Respect :
0
I always book my holidays with Going Places. Staff remember your name and have a good rapport! The atmosphere always very good, and they take a good interest in your holiday and find a holiday to match all you're looking for! I genuinely think they have the best prices, and they always offer a good discount! Staff are immaculate and take pride in what they do! Having booked with other operators in the past, I definitely have found my local Going Places to be the most helpful, and I'm quite a fus ...
Alyson Smith's full review | 124 words
Review by
Betty003
on 6th Sep 2005
User Rating : 10
Respect :
0
I had been recommened Going Places a few times by work collegues, but there was always a queue to see a travel advisor. In the past then I would just go to Thomson or Thomas Cook down the road and although I wasn't blown away I did end up with a holiday, though it be not the best.
Then my friend said 'there is always a queue because they are the best and the best is worth waiting for!' I went that afternoon to get ideas for my honeymoon next year. The lady at the front of the store welcoming ...
Betty003's full review | 303 words
Review by
victoriajones
on 12th Apr 2005
User Rating : 1
Respect :
0
Booked my wedding 18 months previous with Going Places to Mexico and 17 of my friends and family came too. My Aunt and Uncle booked their wedding too, but on separate days. On about 6 occasions we checked with the wedding department the dates we had requested. When we got to the hotel we saw no wedding planner for about 3 days until we chased her, the rep was no help to what should have been one of the best days of our lives. When we did see the wedding planner she said she had us both for the ...
victoriajones's full review | 277 words
Review by
nweaver
on 31st Aug 2004
User Rating : 2
Respect :
0
Booked a holiday to Tunisia - asked about vaccinations and was told by the sales assistant 'no you don't need any, I went earlier this year and was fine'. Later found out it is recommended to have them done, however the sales team lied saying they had recommended them.
nweaver's full review | 58 words
Review by
kjm5000
on 19th Aug 2004
User Rating : 8
Respect :
0
I went to Going Places to book a holiday to Majorca for me and my friends. First off we did have to wait to be served but it couldn't be helped. The gentleman that served me was very friendly and when we said we booked it he was very excited.
kjm5000's full review | 71 words
Would you like to see a review that's not being listed?
