Going Places Reviews

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2.5 stars
Average rating for this product is: 2.5 out of 5

From 2 ratings and 15 reviews

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Average Ratings for Going Places

  • Customer Service2.8 stars
  • Value for Money2.7 stars
  • Reviewer Ratings2.5 stars
  • Overall Rating2.6 stars

15 Reviews For Going Places

  • Guest 14th Oct 2009

    Reviewer rating: 2 stars


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    at the travel agency they wer helpful, but when we arrived on our holiday the rep didnt show up, when she finally arrived she didnt even apologies she just got back on her coach.
    we only ever so our rep once at the meeting we had on the day we arrived.
    we souldnt complain to anyone about our room we had because the reps wer never their, she said she would come and see us and she never did.

  • Guest 9th Oct 2009

    Reviewer rating: 1 stars


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    RUBBISH! they sold us everthing we didn't want. everything we requested was no where around. mr and my friend went on holiday to Turkey and it was by far the worst holiday i've ever had. trying to complain about the holiday is also a nightmare, the company and staff aren't helpful. i've wrote complaint letter which they keep losing.

  • julienee 5th Apr 2008

    Reviewer rating: 4.5 stars


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    I cant believe what some people have said about Airtours weddings being poor rated, I had a perfect wedding. The wedding co-ordinator was more than helpful and the photos where lovely. Could not fault Airtours and say that I would advise anyone to use them for a fantastic wedding. Some things cost extra but the travel agent explained this to me.

  • ayle 22nd Nov 2007

    Reviewer rating: 5 stars


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    Going places were extremely helpful and make you feel as though they were as excited as we were about the holiday

  • padekatr Rank: Sergeant 1st Aug 2007

    Reviewer rating: 3.5 stars


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    Great company, Going Places are all you need to get a fantastic vacation.

  • Jefferies 16th May 2007

    Reviewer rating: 1 stars


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    We booked a holiday to Madeira in April. The agent assured us of a sea view room but as the invoice by post did not mention it I asked for confirmation in writing. I had to ask repeatedly over four weeks, the lady was evasive, promised to phone and email, finally she said she had sent a confirmation by email from the hotel. Clearly not an email from the hotel, spelling and grammar by someone barely literate but as we were leaving next day I accepted it. On arrival, the hotel said that we had not ...

  • J Whittaker Rank: Corporal 25th Nov 2006

    Reviewer rating: 0 stars


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    I have only used Going Places once and will not use them again. Their level of customer service is negligent and borders on deception. Five months ago the Going Places Wigan branch window advertised $100 on board credit per adult for a Caribbean Cruise Oct 07. My friend and I were drawn to the advertisement and spent 3 hours (with two young children in tow) booking her family and my family on this holiday. We were both assured that the $100 per adult on board credit from Going Places would be ho ...

  • Moushka D Rank: 2nd Lieutenant 20th Oct 2006

    Reviewer rating: 0 stars


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    I booked a 2 week holiday in Cephalonia 5 years ago. What Going Places didn't tell us was how scruffy and awful our apartment was for the money we were paying. We were also vastly misled when it came to distance to the beach from the apartment. Going Places said it was 5 minutes walk away, but it turned out it was 20 minutes walk. 10 - 15 minutes drive by taxi, and we were on top of a hill/mountain, therefore nowhere near a beach.

  • caz2084 Rank: Corporal 19th Apr 2006

    Reviewer rating: 5 stars


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    My family and i have been booking our holidays with Going Places since 1992 and would never consider going anywhere else. The staff are great and very helpful. They have very competitive prices on holidays abroad and you can get everything you need for your holiday eg flight tickets, currency, car parking, travel insurance and car hire all in one place which is great.

  • martino 14th Apr 2006

    Reviewer rating: 0 stars


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    My daughter bought a £20 phone card from Going Places, Cramlington, Northumberland, to use abroad when on holiday with her friends. For an 18 year old - first time away from home this was a lot of money, and a means of keeping in touch. Going Places sold the Red Stone card. It didn't work. Going Places acknowledged it was faulty, but told my daughter to contact Red Stone direct (not in compliance with any sale of goods act since 1979). My daughter was fobbed off for two years, delayed ...

  • Alyson Smith 3rd Apr 2006

    Reviewer rating: 5 stars


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    I always book my holidays with Going Places. Staff remember your name and have a good rapport! The atmosphere always very good, and they take a good interest in your holiday and find a holiday to match all you're looking for! I genuinely think they have the best prices, and they always offer a good discount! Staff are immaculate and take pride in what they do! Having booked with other operators in the past, I definitely have found my local Going Places to be the most helpful, and I'm quite a fus ...

  • Betty003 6th Sep 2005

    Reviewer rating: 5 stars


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    I had been recommened Going Places a few times by work collegues, but there was always a queue to see a travel advisor. In the past then I would just go to Thomson or Thomas Cook down the road and although I wasn't blown away I did end up with a holiday, though it be not the best.

    Then my friend said 'there is always a queue because they are the best and the best is worth waiting for!' I went that afternoon to get ideas for my honeymoon next year. The lady at the front of the store welcoming ...

  • victoriajones Rank: Corporal 12th Apr 2005

    Reviewer rating: 0.5 stars


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    Booked my wedding 18 months previous with Going Places to Mexico and 17 of my friends and family came too. My Aunt and Uncle booked their wedding too, but on separate days. On about 6 occasions we checked with the wedding department the dates we had requested. When we got to the hotel we saw no wedding planner for about 3 days until we chased her, the rep was no help to what should have been one of the best days of our lives. When we did see the wedding planner she said she had us both for the ...

  • nweaver 31st Aug 2004

    Reviewer rating: 1 stars


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    Booked a holiday to Tunisia - asked about vaccinations and was told by the sales assistant 'no you don't need any, I went earlier this year and was fine'. Later found out it is recommended to have them done, however the sales team lied saying they had recommended them.

  • kjm5000 Rank: Corporal 19th Aug 2004

    Reviewer rating: 4 stars


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    I went to Going Places to book a holiday to Majorca for me and my friends. First off we did have to wait to be served but it couldn't be helped. The gentleman that served me was very friendly and when we said we booked it he was very excited.

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