Travelodge Reviews

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Latest Reviews

★☆☆☆☆

“zero customer servce”

Written on: 22/01/2016 by visiprac. (1 review written)

I booked a one-night stay + money was taken. No confirming email. Cannot log-in to print invoice. )non-geo number will cost more than £2. Truly awful service. Do not use… Read Full Review

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★☆☆☆☆

“Comfy beds? Don't make me laugh”

Written on: 22/12/2015 by English428 (1 review written)

Stayed at Inverness fairways, daughter on the single bed, she found it uncomfortable so I swapped. The double was uncomfortable too, but not quite as bad...it was hard and uncomfortable and impossible to sleep in. I had to keep stopping for rests the whole of the next day. Premier inn from now on, as receptionist said that they are all the same beds now cancelled the next stay, and was told they would not refund the £2 credit card charge… Read Full Review

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★★★★★

“Travelodge Dumfries”

Written on: 18/12/2015 by Foxy65 (2 reviews written)

Just stayed ta the Dumfries Travelodge on our way to the ports. We picked up the room in advance for £27 and I have to say the venue is very good indeed. The rooms are standard Travelodge but extremely clean. The lady at the reception was very helpful and friendly. The room was for family of three but can take four. The only issue was that the single beds in the room look like foldup beds do the Matisse were very uncomfortable for our son aged 12, which is a shame as I am sure it wouldn't… Read Full Review

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★★★★★

“Super friendly staff”

Written on: 04/12/2015 by Christian1994 (1 review written)

My daughter & her dog stayed at the Alwalton hotel the last couple of weeks whilst waiting for her house to be ready,the staff there have been excellent! So nice & friendly & welcoming,nothing has been too much trouble,although in saying that the room had everything needed for a very comfortable stay! Extremely comfy beds & fresh linen & towels ! I would recommend this little gem to any one !… Read Full Review

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★☆☆☆☆

“Arundel Fontwell”

Written on: 02/12/2015 by Kayley1970 (1 review written)

What a shame lovely room lots of space totally spoilt by a lot of men smoking and talking early evening and through the night, found it really intimidating load of men who appeared to be foreign hanging around the entrance we were woke at 10.32 with a lot of load talking come on travelodge we are travellers, wanting to get to sleep Don't stay here in a "quiet room" I would have rather heard the traffic not good enough… Read Full Review

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★★★★★

“Highly satisfied”

Written on: 10/11/2015 by Brewerfm220 (1 review written)

What a lovely hotel the room was spotlessly clean with lots of space and very relaxing ,the bed was really comfortable and very quite The staff were very helpful and friendly and the hotel was in a brilliant location close to the railway station and all the sights We have stayed in travel lodges all over the country and have never been in a bad one yet I would highly recommend them… Read Full Review

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★☆☆☆☆

“Wouldnt recommend to an Enemy”

Written on: 08/10/2015 by Monserrat374 (1 review written)

Brighton Ave, Portland Me location. Disgustingly filthy. Crud and pieces of unknown material covering walls, glass on pictures, and doors. The tub has dirt film coating the entire tub and looks to be months since it was cleaned. Even the inside of the toilet roll holder is disgusting and filthy. Had to stay because I needed the space to park a trailer and was very tired. I am sleeping in a sleeping bag on top of the covers. DONT stay here, and for God's sake, if you have children...STAY AWAY… Read Full Review

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★☆☆☆☆

“Don't stop hete”

Written on: 21/09/2015 by Fatima486 (1 review written)

Tried to make contact with customer support so I could speak to someone but could only get live chat. My mistake I booked a room for 1 night twice but Travelodge will not give me a refund. I paid payment but got no reply saying that payment had been made so I did it again and got charged twice. Iknow it's my mistake but bloody hell I need 1 room for 1 night. Make sure you complete the room request properly. Will not be booking with this amateur hotel chain again be aware… Read Full Review

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Jay2378's Comment

Written on: 03/11/2015

I agree, Customer service does not exist. We also booked the wrong date by mistake and can not get any customer service to give us help even though we emailed but have heard nothing!

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★★★★☆

“Unlimited full breakfast”

Written on: 11/09/2015 by Cosmos1997 (1 review written)

If you only want a room then Travel Lodge is fine; room basic but comfortable, staff pleasant and helpful. Now to the unlimited full breakfast - Bacon, Sausage, Scrambled Eggs, Hash Browns, Veggie Sausages, Fresh Mushrooms, Fresh Tomatoes and Heinz Baked Beans. The lighter breakfast (which you can add to the full breakfast if greedy) – Fruit Salad, Yoghurt, Croissants, White and Granary Bread for toasting, Oat Granola and a selection of cereals. Where do I start? I’ll start with the… Read Full Review

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★☆☆☆☆

“NO CONTACT”

Written on: 06/09/2015 by Ajmoonbum (1 review written)

I booked a hotel for me and my friends, and I selected the dates on the website, which was all fine then when I got my email confirmation the dates had changed to the day I booked it on! After listening to automated messages for about 10 minutes I eventually got hold of someone who advised my to email customer support, to which I have had no reply. Quick enough to take my money but not put t back!!!!!!… Read Full Review

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★☆☆☆☆

“Extremely disappointing accommodation”

Written on: 05/09/2015 by oblique (1 review written)

I stayed two nights in this very substandard room. It was an extremely sparsely furnished room. I was appalled at the standard in comparison to other travel lodges I have stayed in in Britain. There were no key elements that were positive in relation to the standard of the room. I could not believe how basic it was. The toilet hadn't been cleaned properly and the remote control wasn't working properly so that I couldn't heighten the volume on the television to make it audible. The room was… Read Full Review

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★☆☆☆☆

“Worst hotel ever”

Written on: 14/08/2015 by Petersongp342 (1 review written)

Our Travelodge room at Ashbourne was very small and inadequately furnished. TV tiny and no teletext; no toiletries; only one towel; nowhere to hang clothes except on ledge next to bed; no fan in the bathroom; tiny room; no sofa or padded chair; no bedside tables; no bedside lamps; no extra bedding. Just horrible! We will never stay there again. Travelodge used to be OK, ten years ago, but today it has really gone downhill… Read Full Review

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★★★★☆

“Edinburgh princess street staff are SUPERB ”

Written on: 08/08/2015 by DundeeLadies (1 review written)

Small group of us arrived after taken a long time to find as it is not clearly signed... As sits at back of princess street in alley way. After the staff getting a little mouthful from us they were so lively n sweet and didn't deserve it at all. Once arriving the staff were amazing.friendly/kind/warm and couldn't do enough for us. Hotel rooms are plain in decor but we had family rooms and the size of them was great and spacious. Great situation as it central next to everything required. Hotel… Read Full Review

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★☆☆☆☆

“worst room ever”

Written on: 05/08/2015

GOT TO THE HOTEL, WHICH I AHEAD OF TIME MADE RESOVATION FOR THEY DIDN'T HAVE THEN WHEN WE ARRIVED...THE DOOR KEY DIDNT WORK AND ONCE YOU GET IN YOU COULDNT GET OUT THE CUSTOMER SERVICE WAS LOUSY WE HAD 1 towel 1WASH CLOTH AND WHEN THEY DID BRING THE TOWEL'S THEY WERE DINGY. BATHROOM WAS HORRIBLE.TV DIDNT WORK AC DIDNT WORK .. WORST EXPERIENCE EVER IN A HOTEL ID RATHER BE HOMELESS… Read Full Review

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Kellymiller's Comment

Written on: 06/08/2015

Decided to book travelodge hotel for 2 days then needed to change to 3 at a different hotel 2 days later given 13 different phone numbers told they don't have customer services numbers only online been hung up on 4 times live chat ended twice 5 emails ignored finally got 2 rooms changed no extra cost fuming customer services I've posted on every fb travelodge I can find ha!!!!

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★★★★☆

“Travelidge is great !!”

Written on: 05/08/2015 by DBRArtist (1 review written)

Travelodge at Orchard Park, Cambridge was great. I stayed last weekend and all the staff were friendly. They were great. I chatted with them and they were so friendly. I would definitely recommend this Hotel… Read Full Review

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★★☆☆☆

“stayed the travel lodge in manchester uk”

Written on: 29/07/2015 by Bowman344 (1 review written)

stayed at the travel lodge in manchester picaddilly, there was no wear hang clothes, the tv channels there aren't many of, and the bath's are to small, especially when you have a disability, for the area it is ok but need to make the baths bigger, been to other cheap hotels and the bath as been just right size… Read Full Review

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★☆☆☆☆

“AWFUL”

Written on: 22/07/2015 by Dot12 (1 review written)

Travelodge on McCoy Road in Orlando - the worst. I don't expect the Marriott here, but I do expect they have a free shuttle when they advertise it. Our stay here was SO BAD I contacted the Wyndham Corp, which owns Travelodge, & they promised to refund my taxi fare of $20, which, no surprise, they didn't. Just don't stay here. Dirty rooms, rude staff, cockroaches, advertised free shuttle but there isn't one. Even their corporate office doesn't care about making it right. … Read Full Review

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★★★★★

“tower bridge london”

Written on: 21/07/2015 by murdo777 (1 review written)

We stayed at the tower bridge London July 15. The staff were excellent and couldn't have been more helpful. The place smelt so clean. The room was a bit small and lacked electrical sockets and a table,mirror to sit at, but this was the only negative… Read Full Review

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★☆☆☆☆

“manager manisha is trash”

Written on: 17/07/2015 by 185Gilliam (1 review written)

i was in travelodge 410 ne loop and manesha is always trying to overcharge on imaginary late fees.just recently i moved in with a coworker and signed in to that room and paid the rest of the wk off.so while i was at work manesha checks me out and reverses my money to my card that i wont recieve for 2-3 days because my roomate checked out and i couldnt get hos rate on the room even though ive bn staying here for over 7 months now.so now im broke necause those were my last 200$!so sleep in the… Read Full Review

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★★★☆☆

“intresting stay”

Written on: 06/07/2015

stayed at the battersea travelodge last year in 2014 and the bed had 3 wheels so had to put coat hangers underneath and the tv had only 2 stations. ended up going to a rough pub in the area just to get some sanity, sorry for the staff there, staying there again not through choice so hope better ( watch this space!)… Read Full Review

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