Travelodge Reviews

Watch this item
Travelodge go to www.travelodge.co.uk
1.5 stars
Average rating for this product is: 1.5 out of 5

From 2 ratings and 145 reviews

Thumb down 21% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


Average Ratings for Travelodge

  • Accommodation1.9 stars
  • Customer Service1.8 stars
  • Food0.7 stars
  • Facilities1.4 stars
  • Location2.5 stars
  • Value for Money1.8 stars
  • Reviewer Ratings1.5 stars
  • Overall Rating1.5 stars

145 Reviews For Travelodge

  • Guest 7th Nov 2009

    Reviewer rating: 2 stars


    Guest's review has yet to be rated - Be the first!
    Report this review



    Room was basic, there was alot of traffic noise from the dual carriageway outside, this was continuous even through the night. We found this Travelodge hard to find as the postcode would not register on our sat nav. We had a room for three people with only one bath towel and one hand towel in the room, we ask for more towels at reception which was no problem, the receptionist was friendly. The Little Chef was adjacent to the hotel where we had breakfast the following morning. We would recommend to a friend providing they get a room away from the traffic noise.

  • Guest 24th Oct 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Hotel needs updating, $175 room, bed was big and the tub was big, but poor set up, looked old, the heating system was extremely loud. I just stayed at a way nicer hotel, for half the price a week ago.

  • Guest 17th Oct 2009

    Reviewer rating: 5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    This location has had some bad reviews, however the rooms have been redone with new beds and carpet. There was no unpleasant smells, water pressure was good, over all condition is very good.

  • Guest 12th Oct 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    it is worse than a polish jail

  • Maxnellie 12th Oct 2009

    Reviewer rating: 1 stars


    Maxnellie's review has yet to be rated - Be the first!
    Report this review


    This Travel Lodge is basically run down, dirty, in need of maintenance and redecoration. When we arrived at 1300 we asked if we could leave our bags in the room and were told that the room was ready for us but if we wanted the key before 1500 it would cost us an extra 10 pounds, is this really customer service at it's best.
    Parking cost 5 pound for every 24 hours and you get the feeling that your car is secure because of all the cctv cameras, don't be fooled the cameras are there but not workin ...

  • Guest 9th Oct 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    WENT THROUGH BOOKING SET UP TO BOOK SKEEBY AFTER PRESSING CONFIRM BOOKING UP POPPED PROBLEM WITH BOOKING ROOM NOT AVAILABLE SO I BOOKED SCOTCH CORNER WAS TOLD BOOKING CONFIRMED.,THEN I RECEIVED 2 E-MAIL INVOICES INCLUDING 1 FOR ROOM NOT AVAILABLE SENT E-MAIL TO CUSTOMER SERVICES BUT NO REFUND OFFERED ALTHOUGH THEIR SYSTEM TOLD ME NO ROOM AVAILABLE,RECEIVED VOUCHER FOR VALUE MEANING I WILL HAVE TO STAY THERE AGAIN.CANNOT SEEM TO GET THROUGH TO.THEM THAT I WANT A REFUND NOT A BL**DY VOUCHER WHY HA ...

  • Guest 6th Oct 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    I would never stay or recommend Travelodge to anyone. The place was run down, the room was not cleaned. I noticed behind the door in the bathroom there where hairs and they were not from anyones head. Also, the food was nasty! They always ran out of everything, even coffee. The front desk employees snapped at us when we asked them questions. I guess the price for the room was reasonable but you get what you paid for. Dirty and rude. Never again will i stay there!

  • Guest 5th Oct 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    I wrote about my experience where i booked for a date and when i got to the hotel they claimed i booked for a date that had passed a few days earlier, conveniently...

    thus meaning i had to pay up to £201 out of a strangers kind pocket to find alternative meals and accommodation.



    I have had several replies back basically stating that despite the small mounting of complaints regarding their poorly coded and maintained website that they were not able to replicate the issues and provide m ...

  • Guest 4th Oct 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Having booked and paid for two rooms on 24/08/09, for an overnight stay for the 03/10/09, we arrived at the hotel to be advised that they only had one room available, as it is a first come first serve basis, they had another room available in a hotel 6 miles away, as we were out with friends for the day and evening, this was not acceptable to us, bearing in mind they have had my money since 24 August. We had spent the day at Stoke by Nayland Golf Club and Spa, therefore were in need of a shower ...

  • Guest 2nd Oct 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    I don't think my standards are too high and I know Travelodge is relatively cheap, but I don't expect to see mildewey shower curtains, ceilings, mouldy windows and net curtains and prehistoric furniture. I felt conscious that while the room was surface cleaned regularly, it needed a regular deep clean and proper attention - especially in areas which were clearly never cleaned. I was very keen to get out of the room, it made my skin crawl.

    The accomodation was also in need of updating and the ...

  • Guest 28th Sep 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    HALKYN TRAVELODGE RE DISBLED ROOM and PARKING
    I am walking disabled with a breathing problem and need medication if I walk too far.
    I had booked in advance a disabled room.
    The disabled parking space (one only) was occupied by a couple in a double room. Reception checked and they said they had a disabled car badge.
    I had to park about 10 cars away from the entrance and the distance I had to walk caused me great distress.

    Travelodge replied to my letter briefly stating :
    "We would like to confi ...

  • Guest 26th Sep 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    I had booked a room at Travelodge for 25th staying until 26th, When i got there, there was an issue where the room apparently was booked for 23rd. The staff had the attitude where they couldn't have cared less despite me having evidence and despite the fact i hadn't checked in on 23rd but was standing there on 25th!!!

    They then proceeded to give a brand new room to a customer because 1 wall socket wasn't working out of 6 wall sockets, right in front of me, The receptionist at this point treated ...

  • Guest 23rd Sep 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Travelodge on-line booking sytem is FAULTY. I have been grossly overcharged. The system is unreliable stay away. Worse still I have waited days for someone to contact and resolve the isssue. When I phone travelodge they tell me to wait for the ( non-existent) ringback call.

  • Guest 20th Sep 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    I visited the travelodge in hatfield central and stayed for a few nights.It is absolutely horrendous,customer service was horrible,fire alarm went off at 2am and all they said was,some drunk guy set it off.The most appalling part was in the morning i got to my car and someone had obviously broken my taillights deliberately,i went to the reception and told the receptionist,who went on and said "So?What do you expect me,us to do?What do you want me to do?"(in a very arrogant and non challant tone) ...

  • Guest 15th Sep 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    I booked 2 rooms with additional cancellation insurance.
    I tried cancencelling the 2nd room which was not required within the stated time required, but was passed from pillar to post, till i was told i had gone over the required time.
    I was sold the so called insurance which i could not use for some reason!
    Very bad customer service was recieved,therefore i will never be using travelodge again & nor will the company which travelodge was the 1st choice of hotel be.......Very dissapointed! ...

  • Guest 11th Sep 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    The Travelodge was located close to the beach and was fairly clean. But I stayed 3 nights and had a family emergency and had to check out, the hotel charged me for the for the full registration and would not work with me at all. I would not stay at this hotel again.

  • Guest 9th Sep 2009

    Reviewer rating: 2 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    staff at travelodge very friendly. rooms not as clean as could be. had a nice pool. back from road which was nice. breakfast bagels cream cheese donuts, oatmeal cereal, fruit coffe tea juice ect .

  • Guest 9th Sep 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Travelodge - Double bed turned out to be a double bed base with a single mattress on top with duvet deliberately tucked underneath to hide this.

    - Room grimey and bathroom stunk of cigerrette smoke. You can hear every squeaky floorboard, door shutting, footstep and people talking in adjacent rooms/corridors on either floors. Don't expect a peaceful night!

    - Breakfast service was appalling, with poor quality food, rude and unattentive service, no clean cutlery, 20 minute queues for the toaster ...

  • Richard Bailey 1st Sep 2009

    Reviewer rating: 4 stars


    Richard Bailey's review has yet to be rated - Be the first!
    Report this review


    Had a pleasant stay in this Travelodge ,we paid for breakfast and evening meal and the only complaint we had was the evening meal . The menu was limited and half the menu was unavailable ,we mentioned this to the management and without hesitation refunded our money for the evening meals .
    Breakfast menu was good which we enjoyed,the staff were excellent any query they dealt with straight away . Location is great with the tube 50yards away plenty of little shops in Marylebone and more a 5 minute ...

  • Guest 31st Aug 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Travelodge is disgusting and grotty
    Decor needs updating
    Bathroom dirty
    Bed fit for noone
    Stayed for couple of nights NO clean towels or sheets put in the room??
    Room actually made skin crawl so disgusting dont reccommend staying here!!
    Dont do it!!!!

    LIKED leaving the hotel