Travelodge Reviews

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★★☆☆☆
1.8 / 5
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Latest Reviews

★☆☆☆☆

“Worst hotel ever!”

Written on: 10/10/2014 by Ansley471 (1 review written)

They never told us about all the construction going on. Every morning we woke up to hammers and saws. If you needed something forget it! They only clean the rooms once a week and if an accident happens. Oh well. The house keeper didn't even speak or understand English. They advertise breakfast but don't have it. Don't get me started on how they treat you when you have pets. Your dog has an accident? 'Well you shouldn't have a dog that isn't house trained. We only allow animals here as a… Read Full Review

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★☆☆☆☆

“WORST HOTEL EXPERIENCE EVER ”

Written on: 20/09/2014 by Noble369 (1 review written)

This place is the most awful, disgusting hotel that we have EVER stayed in. Upon coming into the room it had a musky sweat smell. The toilet seat had dry pee on it and when I put it down there was pee and hair on the back corners from not cleaning at all. The bath tub not only had hair inside but also a used bar of soap on the side and half used shampoo bottle. The toilet paper was not on the toilet paper roll simply because there wasn't a connector and was also half used. The bed sheets and… Read Full Review

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★★★★☆

“Great service ”

Written on: 12/09/2014 by 119Slaughter (1 review written)

Clean rooms, very forthcoming and helpful staff, clean pool. A nice place to stay! Close to downtown. Ac worked fine but was a little loud. Comfy bed… Read Full Review

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★☆☆☆☆

“Do not book 1-800 ”

Written on: 31/08/2014

August 14th needed a one night stay looked on internet saw travel lodge in Va.Beach Va. was within budget. Called for reservations and they gave me a 1-800 number to call.Did call yes the woman said had one across from the boardwalk. yeah it sounds great.Told me the conformation number said would send e-mail but didn't.Called gave me adress shore drive my husband said thats not across from boardwalk.I told him I asked the lady she said it was.Called 1-800 the man said yes its across from… Read Full Review

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★★☆☆☆

“Standard But Customer Service poor”

Written on: 26/08/2014 by moby79 (16 reviews written)

I stayed at the London Park Royal Travelodge on 24 August and checked in the afternoon. The reception staff I would straight away say have no experience in meet and greet but that can be over looked. I was advised on check that I have booked a double room when in fact I had booked a family room but the receptionist was adamant I had booked a double. I went to the room regardless to take a look. It was set up as a disabled room with a double bed and single bed which I was happy with but the… Read Full Review

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★★☆☆☆

“Standard but Customer Service Poor”

Written on: 26/08/2014 by moby79 (16 reviews written)

I stayed at the London Park Royal Travelodge on 24 August and checked in the afternoon. The reception staff I would straight away say have no experience in meet and greet but that can be over looked. I was advised on check that I have booked a double room when in fact I had booked a family room but the receptionist was adamant I had booked a double. I went to the room regardless to take a look. It was set up as a disabled room with a double bed and single bed which I was happy with but the… Read Full Review

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★★★★★

“Service above and beyond......”

Written on: 22/08/2014 by Holdenl179 (1 review written)

I would like to praise an encounter with a member of Travelodge staff, although I did not actually stay in the Travelodge. On a journey south on the M6 on 8th August, torrential rain forced us to stop at the 'Rest Area' just before Carlisle. We asked for a room in the Travelodge but there were none. However, the lady on the reception desk was like an angel from heaven and I would like to thank her very much! She said there was a festival in Cumbria and that all the Travelodges would be… Read Full Review

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★☆☆☆☆

“BED BUG”

Written on: 21/08/2014 by Julianasoares (1 review written)

I had the WORST experience in this hotel. We stayed just one night, in the next morning we found a small bug on the bed. So we took a picture and showed the receptionist, she said ok the manager already knows. In the next day my arms and back were full of blisters. I didn't know about these bedbugs, then when I check online I saw that the blisters I have were the same as a person attacked by bedbug. It has been 5 days and I am still itching. Really BAD BAD BAD experience… Read Full Review

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★★★★★

“Sofie Superb receptionist”

Written on: 29/07/2014 by Jeanette_123 (1 review written)

Travellodge at Barry Island The female receptionist bent over backwards to get what we wanted and straight away and was so friendly. The room was very clean. This is the second year that ive stayed there with a large party. Having a restaurant outside was brilliant. I would recommend this hotel to anyone who wants to use it for the airport or as a weekend away. I shall be using it again next year. The only down side was that I was in a twin room and there was only one draw. The room really… Read Full Review

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★★★★★

“Exceptional customer service”

Written on: 29/07/2014

It's hot hot hot . We have been travelling for 5 hours upon entering travelodge we are greeted by friendly professional staff. Sadly due to travelodge chain (please not proving air con)staff v kindly handed out fans nothing was too much for them. With manager tausher discretion changed our rooms to meet my very demanding family requests. The staff were simply exceptional and fulfilled our every need and beyond. Their ethos at excel london travelodge is simply not to follow but to care and be… Read Full Review

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★★☆☆☆

“pass on this one”

Written on: 27/07/2014 by 1980Rasmussen (1 review written)

the room was inexpensive so I guess you get what you pay for. The staff at the front desk moved very very slowly and didn't know answers to a lot of our questions. When we checked in we asked for 2 queen beds a they gave us a single queen then moved us to a 2 double bed room once we saw the single queen bed. The air-conditioner made too much noise to keep on to sleep so the room was stifling hot. The bathtub was dirty, the wall had large cracks and there was mold along the tub surround seams… Read Full Review

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★★☆☆☆

“price”

Written on: 19/07/2014 by NoelleKirk1950 (1 review written)

Its all a bit of a fiddle when you come to book a cheap room, you book for 4 nights the price for the first night is a little cheaper then normal and then the other 3 nights are completely extortionate. Also if you are staying for say 2 nights and you suddenly need an extra night they charge you 89.00 for the extra night when you have previously paid 65.00 per night. I have also noticed that if you enter a specific destination for your stay the cost is really expensive, the further away from… Read Full Review

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Motorman1's Comment

Written on: 19/07/2014

yes i must completly agree with all of what you say there mate

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★★☆☆☆

“Travelodge Hull Central”

Written on: 16/07/2014 by Melanieh194 (1 review written)

Reception very friendly on arrival. Room clean and tidy. Looked in bathroom, one hand towel between two adults had been provided?! Room unbearably hot, no air-con and windows have restricted opening, barely open at all. No bath, on Travelodge website it states that all rooms come with a shower, most with a bath, i've stayed in Travelodge several times and never had a room wth a bath. Shower tray far too shallow and spills out all over bathroom floor. No adequate ventilation in bathroom, gets so… Read Full Review

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★☆☆☆☆

“BOOKED, PAID FOR, NO ROOM ON ARRIVAL”

Written on: 08/07/2014 by Salisbury203 (1 review written)

Booked and paid for online, on arrival was told no room, given run around for 2 hours - as single person travelling alone - not very good to start with, two hotels recommended didn't even have parking available, ended up finding alternative myself as so tired to keep driving. Paid for all myself - no refund or mileage given, still waiting for more lies from the company… Read Full Review

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★★★★☆

“wonderful experience”

Written on: 22/06/2014 by Bellat388 (1 review written)

We really enjoyed our stay at this hotel. The staff were gracious and friendly. The view was awesome and peaceful. We would definitely stay here again. Beds were comfortable and room was clean. They are doing some maintenance but it didn't interfere with the guests… Read Full Review

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★★★★★

“So happy wiyh this gem!”

Written on: 18/06/2014

We were looking for value and ended up in a nice clean room with new fixtures. Desk clerk (owner?) was very friendly and professional. He went out of his way to welcome us with brochures and coupons for local attractions We got the value we were looking for plus the peace of mind a clean and comfortable room gives you. Would definitely stay again!… Read Full Review

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★★★★★

“Newcastle- under-Lyme”

Written on: 16/06/2014 by Hale67 (1 review written)

I stayed at the Newcastle-Under-Lyme the weekend of the 13th June for two nights. I was part of a group booking taking up six rooms. I can not fault this hotel in any respect. Room.... Clean, bright, well decorated, airy. Bed... The best nights sleep i have had in a very long time, lovely white linen and a matress and pillows to die for. Staff... Polite, well presented, went out of their way to be helpful, nothing was too much trouble, knowledgeable about the surrounding area. Food… Read Full Review

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★☆☆☆☆

“nice and not”

Written on: 08/06/2014 by madmike10-5 (1 review written)

Watford central ,worst 2nd bed ever ,big bed fine ,the camp bed rock hard ,like sleeping on the floor ,gave me a quilt to sleep on top of next night , 3 of us had to sleep on these beds in different rooms booked , not fit for purpose simple as the .compliant I made I may as well not bothered ,if theres a group of us again ,two males to a room , we will not use Travelodge again and the bouncers on the door could do with people skills ,rather rude… Read Full Review

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★★★★☆

“a38 south bound”

Written on: 05/06/2014 by Konner336 (1 review written)

no.1 service clean polite staff have stayed at both north and south a38 and burton well done to all staff also eninburgh central thanks all... m. dixon slo… Read Full Review

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★★★★☆

“Colchester”

Written on: 02/06/2014 by MarilynGuthrie (1 review written)

This Travelodge is a little "tired" but will be re-furbished during 2014. The staff were excellent however. Well done !… Read Full Review

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